Lightning Casino

Payment Information and Options at Lightning Casino

You can choose from a variety of safe and secure payment methods which are available through the cashier. The minimum deposit is currently €10 although their minimum withdrawal may vary depending on which payment method you choose. 

The casino requires you to complete a verification process before you can withdraw or if you accumulate a set amount of deposits. The casino will send you instructions when you need to complete it.

When you ask for a withdrawal, the standard timeframe is up to 72 hours. This timeframe does not include the verification process. When it comes to withdrawal limits, the casinos state that you can withdraw up to €50,000 in a 24-hour period, but no other limits have been specified. Larger limits apply on a case-by-case basis. 

You’ll have additional terms and conditions and wagering requirements to complete before you can cash out from any casino bonuses, welcome bonuses or reload bonuses. The maximum bet with bonus funds is €5, but we refer you to the bonus terms and conditions for more information. 

Games at Lightning Casino

You can open the games lobby to access the latest portfolio of games they have, including online slots. Their entire collection is available instantly or you can use the drop down menus to access their filtering options. There are multiple gaming providers available, which we have listed in our tabs above. You can also select your favourites if you only want to view their games.

The casino has highlighted its new online slots, so you can be among the first players to check out the newest titles. There’s a good mix of progressive jackpot slots, daily jackpots, dream drops and Megaways. 

We also found a good selection of popular table games, including versions of blackjack, online poker, roulette and all the other variations you would expect to find. 

The live casino has more games to choose from. You’ll be greeted by human dealers who are hosting the games from a real studio, with real cameras. Each game is labelled by which provider is hosting the game and there are betting limits to suit everyone.

Lightning Casino’s Commitment to Responsible Gambling

The casino is a responsible gambling operator with measures in place to keep you from gambling harm. Their site has plenty of information and a self-assessment test. They also have links to companies and organisations that can help with gambling addiction. 

Contacting customer support allows you to set daily, weekly, and monthly deposit limits, which is a good way to help you manage your money. 

If it's all getting too much and you need some time away from your account, you can set a cooling-off period. You can take a break from 24 hours to 12 months. You can also self-exclude if you need longer. Please reach out to customer services if you need them to activate these or if you need any further help.  

Customer Support at Lightning Casino

If you have any questions, you can use the casinos' support options. In our experience, the fastest way to speak to someone is live chat, which is open from 09:00 to 00:00 CET. If no one is available to help you, you can still launch the live chat box. You will be prompted to leave a message with your email address. The casino will respond when they can to the email you provided. 

You can email the casino directly if you need help outside of business houses. We found their email address with the other support options when you scroll to the foot of the casino. 

We also found a Support Portal. The casino has listed some of their most commonly asked questions, so it may also be worth checking here before using live chat or email.