LeoVegas Casino Complaints - Withdrawal & Other Problems

LeoVegas Casino won't pay due to previous self exclusion

ed an account with leo vegas deposited £100 and played for a while and managed to accumulated £600 and withdrew. Two days after withdrawing my ...

LeoVegas Casino - Been refused an adequate investigation of a Mega Moolah software glitch

I played the maximum stake and hit the bonus feature and suddenly the game stopped. I phoned immediately and they promised to sort it out. The ...

LeoVegas Casino - Having troubles with verification

I am writing as I have a complaint about LeoVegas. I have been depositing money and then went to withdraw and was then asked for I.D I then sent I ...

LeoVegas Casino - Will not pay withdrawal and getting replies very difficult

I am trying to withdraw just £400 from my account - sharp****@tiscali.co.uk - I have supplied verification and recently updated a utility bill copy ...

LeoVegas Casino - Blocked account after making withdrawal

Hello i made a account last month with leovegas using email ****************@googlemail.com i jad played two games calked starburst and rainbow ...

LeoVegas Casino - Sent in proof of ID, but they still want proof of expired bank card?!

I recently used Leo Vegas casino and won a bit of money, as I was up I thought I would withdraw. The next day I received a message asking me to send ...

LeoVegas Casino - Refusal to release winnings due to absurd verification demands

I have recently (12/12/15) added my new bank card to my leovegas account and made 2 deposits on this day. I won £180 and made a withdrawal to that ...

LeoVegas Casino - Verification issue

Leo Vegas are stalling my withdrawal of money which I won. I have sent them my ID verification documents which they verified and accepted. They want a ...

LeoVegas Casino - Account verified since one month but LeoVegas still doesn't pay out

I registered at LeoVegas on the 23rd of October 2016. I was new to the world of online casino's. I chose LeoVegas because of the good reviews about ...

LeoVegas Casino - Unfairly refusing to refund

After opening a new account as my previous account was closed earlier at my request some 5 or 6 months I'm not entirely sure of the exact date. I lost ...

LeoVegas Casino - Still haven't got my money

I made 2 withdraws on the 5th on November. One for 2k and the other one for 4k. Got the 2k on Monday the 9th. Today it's the 13th and still no sign of ...

LeoVegas Casino - Unplayed rounds

Around 6 weeks ago I contacted Leo Vegas support regarding a game crashing during a £30 stake game. Initially they were very helpful and told me I ...

LeoVegas Casino - Software glitch, poor support

I was playing the slot treasure island , i spun up the bonus on a $2 spin , i then had to choose left middle or right .. i decided the middle one ...

LeoVegas Casino - Verification Problems

Leo Vegas are stalling my withdrawal of money which I deposited only (not winnings). I have sent them my ID verification documents. They want a photo ...

LeoVegas Casino - Withdrawals not getting paid to me

Why do it take forever to get my redraws and if there's that big problems to transfer to my bank why not sent it by mail they got all my details like ...

LeoVegas Casino - Double standard self exclusion

On 31.10.15 I had a relapse with my problem gambling and opened and deposited 200 pounds at Leo Vegas. However I self excluded from this casino in ...

LeoVegas Casino - Not willing to refund my deposit due to multiple accounts

Opened an account with Leo Vegas not realising that I already had an account that had been not used for some time. Deposited £30 and ended up ...

LeoVegas Casino - Refused payout

I spent £1500 with leo vegas and won £1400 no winnings paid and after speaking to customer services dozens of times i have Just had an email from ...

LeoVegas Casino - Endless requests for documents

Hi i have an issue with Leo Vegas Casino my user name is safeand52 my email is john*********@gmail.com John ************ 1:01 AM (10 hours ago ...

LeoVegas Casino - Delayed payment for over a month

I have been trying to get a withdrawal of $1000 EUR. for almost a month from Leovegas. I have sent numerous requests and sent verification as ...

LeoVegas Casino - Missing spins and lack of customer service

While playing Basic Instinct on 21/5/15 I was awarded 45 free spins. I had been playing for approx 15mins and it was error free it froze on the start ...

LeoVegas Casino - Casino let me register even though I am permanently self-excluded there

I self-excluded from LeoVegas on the 28. Oct 2014 because of gambling problems. In January i opened a new account with no problems even though you ...

LeoVegas Casino - Closed my account although I got permission to play!

troubles started with leovegas by having multiple accounts made for like 2 years ago, all those accounts have been closed that time, i mentioned ...

LeoVegas Casino Won't Close My Account Permanently

I asked Leo Vegas to close my account permanently due to being unhappy with the service there, however they would not do so, and advised that this ...