I have been trying to get a withdrawal of $1000 EUR. for almost a month from Leovegas. I have sent numerous requests and sent verification as requested. The customer service started out great and they responded very quickly. But they have ignored my last 4 messages. I understand that they are unable to process payments through the credit card because of the (new) law in Canada and they did send me options to register through Neteller or Skrll but these companies do not list Canada as one of the countries they service. So they suggested to send my banking information so they can make a deposit to me. I have sent that information (twice now). I had not heard any thing from them so I have sent more messages through their support link and by email. The last response from them was a text message telling me they requested information about my bank and to check my emails. No email other than the one I had responded to and they had replied back to has been received. I have even asked them to send a bank cheque to my address and they have been ignoring me. I am attaching a screenshot of my account showing my Leovegas account balance. I'm can send a copy of the emails if necessary. Thank you for your help with this.