Absolute load of rubbish.
As I mentioned above, you still hadn't clarified the questions I was asking, and your answers were vague and contradictory, hence I had no idea what my options were.
You would state one thing, then follow it up with further advice that opposed your previous advice.
And you constantly bring up the subject of problem gambling, and have now labeled me a problem gambler, when this was never an issue nor had anything to do with my complaint.
Please explain what my complaint had to do with problem gambling, and what signs of problem gambling I displayed as you claim?
You are disgraceful.
Do you treat all your customers like this if they choose to no longer wish to play at your site?
I made it very clear NUMEROUS TIMES, that I wanted to close my account due to your poor service, and wished to do so permanently so I never give you one cent of my business ever again.
How does this have anything to do with problem gambling?
You have chosen to label me a problem gambler out of pure malice and hate, and not because it has anything to do with this matter.
I continue to play at various other great sites and have done so for 10+ years without EVER having to take a break or self exclude myself due to problem gambling.
I can even get referrals from other reps to prove this!
The facts are you didn't like the fact I wished to take my business elsewhere, and as a result you refused to close my account permanently as requested, and then maliciously labeled me a problem gambler to suit your own agenda.
I have never in my life dealt with such disgusting behavior from a casino or a rep.
Please provide the evidence that I showed 'signs' of problem gambling as you say, because at the moment the only evidence we have seen is that you chose to make this shit up in order to deflect attention away from the negligence you have shown throughout this discussion.
Your employer must be proud of this ridiculous behavior you've shown here.
ROGUE CASINO OF THE HIGHEST ORDER.