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LeoVegas Casino offers many slots, table, and live casino games that you can easily search through and find your favourite titles. The casino has three major licences and is available to players from Sweden and Ontario.
Navigation is simple, and you can access everything from the side menu. You can also select your language, check welcome offers and promotions, or contact support.
- Three online gambling licences
- Live chat open 24/7
- Different responsible gambling tools available
- Bonuses only offered in several countries
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19+. T&C Apply. Play Responsibly
LeoVegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About LeoVegas Casino
LeoVegas Casino is an online casino with gambling licences from the Malta Gaming Authority, Swedish Gambling Authority, and Alcohol and Gaming Commission of Ontario. It has been active since 2012, making it one of the older online casinos.
It has adapted over the years to provide its players with the ultimate gaming experience. The casino is available on mobile and desktop, so you can enjoy your favourite games from the comfort of your home or on the go.
Before registering at LeoVegas Casino, we recommend you read our online casino review to get a complete picture of what the operator offers its players.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at LeoVegas Casino
The casino provides a wide range of deposit methods, not all of which can be used for withdrawal. Still, you can choose credit and debit cards and e-wallets. You can see all payment methods in our Payments tab, but what’s available depends on your country.
All withdrawals from your account must be processed within five business days, but the casino aims to process requests within 24 hours. For example, the minimum stake accepted at the Canadian casino is $0.10, while the maximum is $50,000.
Because LeoVegas Casino has several different licences, the payment methods, deposit, and withdrawal limits are different for the countries where it is active, so it’s best to check them when you register.
Games at LeoVegas Casino
LeoVegas Casino offers over 1,500 online slots in combination with table and live casino games. The slots are organised in different categories so that you can choose classic releases, progressive jackpot slots, featured or top games. Go with casino recommendations or search for the specific games and providers in the search bar.
The selection of table games will not leave you listless. Demonstrate your skill by playing different versions of poker, blackjack, baccarat, or roulette. Bingo fans will love this online casino, as several releases of the iconic game are available to members.
If you ever get bored or decide to switch things up, enter the live casino lobby or try one of the LeoVegas Originals. You can try games on the website without having to register.
LeoVegas Casino’s Commitment to Responsible Gambling
LeoVegas Casino has many responsible gambling features that protect players from any gambling harm. Players can do a self-assessment test to determine if they’re having gambling problems. The test is anonymous, and you can discuss the results with the casino staff who specialise in helping players stay safe.
Also, you can set the deposit, loss, session and wagering limit within your account. Meanwhile, the time alerts help you keep track of time, while player history keeps track of all your bets, providing you with a realistic picture of your gambling habits.
Players can choose to cool off or self-exclude. You must be logged into your account to access all the responsible gambling features. LeoVegas Casino proves its commitment to player safety.
Customer Support at LeoVegas Casino
You can contact LeoVegas Casino in several ways. When you open support, you can access the casino’s help centre, contact them via live chat or email them.
Live chat is open 24/7, so there will always be someone to answer your questions. To start the live chat, enter your email address and your name.
We tested their features, and the agents were helpful and supportive. However, as an unregistered user, you must go through the chatbot, which can be quite “persistent.”
Complaints
Read the complaints other players have left for LeoVegas Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi Andrejlk A. I am sorry to hear of your bad experience with LeoVegas. I have contacted you via a private message to see if their is any way that I can assist.
Quick withdrawal time and good selection of games. Excellent mobile layoutexcept they never pay out on mobile.
I was a regular at Leovegas, approx 3 deposits a week. I had received an email which said deposit $20 and get 200% bonus and 180 free spins on Starburst (20 spins a day for 9 days) Now I don't usually use bonus's cause you have to wager 30 times the amount or something similar to that but this seemed like a good deal.
Anyway after I deposited I had to contact staff @ Leovegas cause I had not received my 200% bonus. They said I had to screenshot the email and send it to them and once they got the email they could credit my account with the 200% bonus but they can not credit the free spins!??
Joke.
Hi Brett S. Thank your for the review. If I could contact me via a private message with some more details I would be happy to look into this for you.
I have been playing many years on miscellaneous online casinos. I have a very great preference for Everymatrix casino odds because of good payout and fast I'm very surprised about the low rating of this casino.
My experience with this casino is reliable and very fast payout. Very fine and also email contact in the Dutch.
greetings William
See Leo Vegas online checked it out to see what was on offer and looked good so thought I would sign up and try a cheeky £10 and have a play as I love playing the slots got my bonus and free spins as stated I only played 20p to 40p stake to start with. I played for a while and was having fun getting features and what not then I thought in order to be able to get to a point to meet the wagering requirements and make a withdrawal I would need a biggish win and couldn't see it happening (but I was wrong) my luck must of bin in I've have been on a roll just lately so with £19 balance I thought I would play Rainbow Riches 80p stake and pray for good win on Leps or by miracle pots drop in. And to my utter amazement about ten spins in... POTS I could not believe it then to top it off it was gold x500 stake £400 I was ecstatic had about £417 balance so tied a load golf the other games had a lot of fun and decided to withdraw at £380 after meeting wagering requirements.
I was unsure about withdrawing after reading some poor reviews I started thinking that I was not going to see this £380 so I rang up the next day which was a Sunday to see when I would get the money or if I would even get it the lady on the phone was very polite and got I touch with the people to get the payment processed for me she told me it had been sorted and I would receive e mail confirmation which I did minutes later stating the money would be in my bank within 5 days that was Sunday it's now Tuesday morning I have my £380 in my account as I have just checked :)
So I thought I would post this review as don't believe everything u read some people may have had issues for what ever reason but my experience was a very delightful one £370 up happy days one very happy customer and will look forward to using leovegas again highly recommend!!!!
Nothing major really just games not loading now and then and having to log out and in on the app, also didn't realize at first. I had to download the app as the site would not load the Starburst game to get free spins u have to do it thru the app but I had to work this out for my self lol.
Hi! Thank you for the review and congratulations on your win! We are very happy to hear of your positive experience, both with in the casino and with customer support. We certainly hope your luck continues and don't hesitate to get in contact with our supoort team if you have any further questions, they are availible 24/7. Have a great week!
Variety of Games And Mobile Platform, Decent Welcome bonus from the start.
After depositing allot here it's safe to say STAY Clear! of this casino there's a reason for all the Bad reviews rather than Positive reviews. Unfair, Poor Quality to there Vip Members, Misleading bonuses, Payout ratio is extremely bad. Lack of support, Game freezes, they asked for all forms of ID that I've never been asked for before. Unfair judgement.
Hi Mickeymick. I am sorry to hear of your frustration. This is certainly not the experience we want our players to have. Unfortunately luck will not always be on everyones side, please understand that the outcomes of the games are completely out of our handes as they are all decided by Random Number Generators. I have contacted to via a private message as more detailed feedback would be greatly appreciated regarding the other areas you have mentioned. Have a great week.
Nice casino with many various games! Good support, nice offers often. Quite fast payment, doubt it has been little bite slower nowadays. If you compare with what it was 1-2 years ago. Now you have to wait 2 days, earlier 1 day. But very trustworthy casino to play at.
Hi Normipaiva, Thanks for the great review! You will be pleased to hear that we are currently looking at ways to get payout times back to what you were used to when you first joined LeoVegas.com. Don't hesitate to contact us if we can help with anything.
Nothing! Total scammers who will not allow honest win withdrawals. Won't accept legitimate ID verification & demand ridiculous amounts of documents. They ask for photos of all previous cards used on the site knowing people do not keep them as banks require you to safely destroy them. Then request that the bank can give you a letter? I have contacted my bank & they do no such thing.
Avoid these scammers!
Everything! Do yourself a massive favor & avoid this site!
Hi, Thank you getting in touch. We have taken a look into your ID verification for you and been able to process your withdrawal. It is required by our gaming licencee that we do verify certain documents before withdrawals are processed. I have been advised that the documents you had previously supplied are satisfactory. Don't hesitate to get in contact via private message if you have any further questions.
You start by winning. But don't to exited! It's not going to last.
As soon as you make your second deposit your luck seems to die. Deposited thousands, and got nothing in return. They gave me a good will bonus, and after depositing about £7k more they said no. I can't give you even a 10 pounds bonus. Believe me, I was shocked. I've been a loyal customer for a while, and I would have probably staid longer, only if they knew how to treat costumes.
Hi Cupycake1991! Throughout the course of today we have been in touch with you about this and we are under the impression that you are pleased with the outcome now. I know it doesn't feel great when you don't win, and the games are all a matter of preference. Although it might seem like we have some kind of say over the outcome of games, we actually don't. We pride ourselves in being an honest and ethical casino. For us to have that level of control would first of all be very unfair for our players and our many customers that we do have would never return to us. Furthermore if we were to have that level of control this would be a serious breach of our gaming license that is provided by UKGC. To explain this a little more, if you look at the loading screens of the games they are all provided by external companies, such as Net Ent, Play N Go, Microgaming, etc. They completely own this software and we simply license it from them. The outcome is calculated via their own unique algorithm which we are not privvy to and again not something that we control. Just for your own future reference you can check the average percentage of payouts on all the games by clicking the "?" on the games through our website. Using Starburst as an example you can see here: http://leovegas-static.casinomodule.com/leovegas/flash/starburst/rules/rules.html?gameid=starburst&langid=en "Return to Player The theoretical return to player for this game is 96.1%" This doesn't mean that for every £100 you put in, you get £96.10 back but on average it would. All the games are independently tested with millions of rounds played to calculate this figure to ensure an accurate figure. In regards to your own personal experience may I offer my apologies that you feel like our service was not of world class standard that we aim to deliver to our players. This is not typical of Leo Vegas and I trust that you are now happy with the outcome that we delivered to you. Please do feel free to get back in touch with us should you need anything else in the future and we will be glad to assist you any time.
LeoVegas is one of the best casinos I ever played at. In this casino, you will not run out of games to choose from. I had an issue with the withdrawal at first but the customer support agent was very friendly and helped me resolved my problems. If you look into their website, you will see how simple it is yet very well designed. Very uncomplicated which I like very much. If I recall right this is the casino where I had my first win. Somewhere around $80 lol. Not bad. Still playing here from time to time.
Thank you, LeoVegas’ no frills, streamlined design has one aim in mind: to provide you with casino slots and games easily and quickly on any phone or tablet device!
Good playing experience, seems to be a very fair casino.
Nothing to dislike, I thought that there may be issues with the verification process, but after a small hiccup process went ok, and my withdrawal was approved on the same day and I will watch for it coming into my bank account.
Glad we could help!
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A couple of times I put in, I thought it was a fair casino.
The problem occurred when trying to pay off a win, started the same as described here all the others, invented nonsense. No longer threatened that I would put a single penny. I therefore thank you for this site and alerts.