AskGamblers Quick Overview
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LeoVegas Casino offers many slots, table, and live casino games that you can easily search through and find your favourite titles. The casino has three major licences and is available to players from Sweden and Ontario.
Navigation is simple, and you can access everything from the side menu. You can also select your language, check welcome offers and promotions, or contact support.
- Three online gambling licences
- Live chat open 24/7
- Different responsible gambling tools available
- Bonuses only offered in several countries
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19+. T&C Apply. Play Responsibly
LeoVegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About LeoVegas Casino
LeoVegas Casino is an online casino with gambling licences from the Malta Gaming Authority, Swedish Gambling Authority, and Alcohol and Gaming Commission of Ontario. It has been active since 2012, making it one of the older online casinos.
It has adapted over the years to provide its players with the ultimate gaming experience. The casino is available on mobile and desktop, so you can enjoy your favourite games from the comfort of your home or on the go.
Before registering at LeoVegas Casino, we recommend you read our online casino review to get a complete picture of what the operator offers its players.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at LeoVegas Casino
The casino provides a wide range of deposit methods, not all of which can be used for withdrawal. Still, you can choose credit and debit cards and e-wallets. You can see all payment methods in our Payments tab, but what’s available depends on your country.
All withdrawals from your account must be processed within five business days, but the casino aims to process requests within 24 hours. For example, the minimum stake accepted at the Canadian casino is $0.10, while the maximum is $50,000.
Because LeoVegas Casino has several different licences, the payment methods, deposit, and withdrawal limits are different for the countries where it is active, so it’s best to check them when you register.
Games at LeoVegas Casino
LeoVegas Casino offers over 1,500 online slots in combination with table and live casino games. The slots are organised in different categories so that you can choose classic releases, progressive jackpot slots, featured or top games. Go with casino recommendations or search for the specific games and providers in the search bar.
The selection of table games will not leave you listless. Demonstrate your skill by playing different versions of poker, blackjack, baccarat, or roulette. Bingo fans will love this online casino, as several releases of the iconic game are available to members.
If you ever get bored or decide to switch things up, enter the live casino lobby or try one of the LeoVegas Originals. You can try games on the website without having to register.
LeoVegas Casino’s Commitment to Responsible Gambling
LeoVegas Casino has many responsible gambling features that protect players from any gambling harm. Players can do a self-assessment test to determine if they’re having gambling problems. The test is anonymous, and you can discuss the results with the casino staff who specialise in helping players stay safe.
Also, you can set the deposit, loss, session and wagering limit within your account. Meanwhile, the time alerts help you keep track of time, while player history keeps track of all your bets, providing you with a realistic picture of your gambling habits.
Players can choose to cool off or self-exclude. You must be logged into your account to access all the responsible gambling features. LeoVegas Casino proves its commitment to player safety.
Customer Support at LeoVegas Casino
You can contact LeoVegas Casino in several ways. When you open support, you can access the casino’s help centre, contact them via live chat or email them.
Live chat is open 24/7, so there will always be someone to answer your questions. To start the live chat, enter your email address and your name.
We tested their features, and the agents were helpful and supportive. However, as an unregistered user, you must go through the chatbot, which can be quite “persistent.”
Complaints
Read the complaints other players have left for LeoVegas Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi there Huy K., Thank you for your very positive review! I'm really pleased to read that you found Ellie's customer service to be friendly and that you were able to cash out swiftly. For future reference if you would like to process a withdrawal, you simply have to contact us via email, LiveChat or phone and we will be happy to assist you further. Thank you again for your lovely review Huy K., have a great evening!
I deposited 500 last year and in 2 hours Cashed out 14 k, got the funds in just 3 business days. I found the site through Evolution Gaming who produces the live blackjack for many sites or else I wouldn't have deposited. If Evolution gaming says they are trusted site then I deposit. Long Story Short Customer service for the most part is friendly, they are regulated company. To bad they don't have poker against others players.
After A few months when I got my 14k. I got deposited about 500, they told me they will give me a bonus of about 300 or so I think. I asked the guy he requirements and It was something like 35x the bet which I agreed right. SO check this I'm playing for like an hour I'm happy I'm up like 700. I take a break and get a call from them. Your breaking the Terms of use for this bonus. I ask myself that's impossible I'm a clean legit fair player. Poker, BlackJack whatever it is when it comes to gambling. They tell me you cannot wager more than 5 dollars a hand. I freaked out, they said you can't double the 5. Yes it's my fault I didn't read the requirements but I asked the simple requirements that we all pretty much know. Roll it over something like 25x or 35x times and clear the bonus. Well they credited the 300 right away when I made my 500 or 600 deposit can't remember. I stayed up like 10 hours betting.5 dollars and saw it was going nowhere as I'm a midstakes to high stakes player when it comes to blackjack. So I just said FK this I'm going all in can't be bothered with this.
I asked there manager to hear the conversation when I asked the guy what the requirements were and he didn't mention 5 dollars a hand bet. Either way I'm past that this is my honest review. Yes they did cash me out the 14 k in 3 days. One Advice I give someone. If you have large amounts in your cashier. Make sure you do a screenshot or even a video screen of when you do the cashier withdrawal so you have all the evidence I don't care if its the biggest site in the world I still do it.
Lastly I'm sure at times we like to chat with these beautiful dealers, Sometimes even just rail the high stakes blackjack and interact with the dealers. So now they got a rule where if you don't got funds your chat is disabled after like 1 min. I asked them they said this Is a decision Evolution gaming Made, which is false because I play on party poker which is the same blackjack live and it's not like that there. As of last month I closed my account. Do I trust them for withdrawals without an issue, yes. I did send in my drivers license and bank statement as standards.
Hello Headsup_Master, Thank you for taking the time to leave a comprehensive review. The information you were provided is correct, when playing with bonus funds there is a maximum bet allowed of $5, I do apologise if you feel this was not conveyed to you clearly enough at the time. For future reference, all bonus Terms can be found onsite, under "Promotions" > "Bonus Terms". If you would like to discuss this matter further, please contact me via direct message. Thank you again for your time, have a nice evening.
+ The site itself is (too) simple, is to use and responsive
+ Tons of slots, live bj from different providers and leovegas itself
+ Has sportsbook
+ One of the few casino with a welcome bonus for multiple deposits (5 times)
+ No rtp shown
+ No jackpot video poker
+ The support is the worst here. they acts like they dont care about you, u deposit, and then voila, we got ur money, so who cares wat are u doing? the ones I spoke to was completely ignorant and irresponsible bastards.
+ Their live bj is like ultra hackers, I checked for all the table for 7 days, dealer always get a bj or get to 21 from 4, 5 or 6 (and never bust!). this will never happen to at least 7 live casino I played on, no other casinos get to 1/2 of that amount of luck!
+ Withdrawal takes ages to be completed
Like I said, these behaviors are not decent signs for a casino you should trust to (low level customer cares, iz money in, pz money out, abnormal red flags on high rtp games). It gives wins to a few, takes money from most, which maximize the profit for their advantage markets, and restricts their loss to 0 on less advantages games.
Hello Bettie, Thank you for taking the time to write your detailed review. For future reference, if you have a pending withdrawal please contact us via email, LiveChat or phone and we will be happy to speed up the process for you. I am sorry to read the other points in your review and I would like to offer to discuss this matter further should you wish, if you contact me via direct mail I will be happy to offer my assistance. Thank you again for your time Bettie, have a lovely afternoon.
I have now been playing with Leovegas for a few months and found that they are by far the most trustworthy casino on the internet. I did have to wait a few days for verification of ID and a few days for my payment but since then I have had several withdraws and they have all been processed and in my bank account within 24hrs. A big thumbs up to all the staff at Leovegas who were all very patient and understanding. You should all be very proud of your award winning customer service. Thank you for making my experience a happy one.I hope you all have a fantastic Easter :)
I don't dislike anything about Leovegas although I am jealous that other countries get to play the jackpot machines. I hope they come to Australia one day as my friend from New Zealand just previously won over $5 million in the last year playing Mega Moolah, I am not sure what casino he was on but I have tried other casinos and I don't like the way their programs run. Where as here at Leovegas the program always runs smoothly and without any delay.
Hi NINETAILS, Thank you for your lovely review, it was great to read! I'm so happy to hear that you received patient and understanding customer service and that overall, you had a happy experience here at LeoVegas. Good luck in the Casino NINETAILS, thanks again for the great review.
Been a member for years, had no problems what so ever, recently started playing again and requested withdrawals, been processed within 2 hours, impressive, one of the few casinos I trust.
They are great, good selection of games, no messing around here!
Thank you Leo Vegas once again
Hello JB68, Thank you for your super review, it's so nice to read that you have returned to enjoy LeoVegas! We always aim to process withdrawals as fast as possible, so you can feel free to pop into our LiveChat at any point should you have a withdrawal pending and one of our friendly support Agents will be more than happy to assist you. Thank you JB68, have a great day!
Good games but not good customer care at all not happy will never use this site again
Everything, they happy to take your money BUT when I won money it took a WEEK for them just to send it, went back & forth for 6 days, they wanted proof of i.d. I sent passport, no not good enough u sent bank statement etc etc, the money was being paid into same PayPal they were happy to take out of !!!!! Never use again.
Hi Kat123446, I completely understand that the verification process can be frustrating. This is a requirement of the UKGC and we must ensure that all criteria regarding this is followed to ensure that we remain a safe and secure site to play. Don't hesitate to contact me via Direct message if you have any questions and I will be more than happy to assist.
Great staff at Leovegas very respectful and always quick to reply, machines are fun and exciting. Never any loading issues. Smooth gameplay with great graphics.
Still waiting for verification on ID and withdrawal.
Hi Ninetails. Thanks for the great review. It was really nice to hear that you enjoy playing at LeoVegas so much. Don't hesitate to get in touch via a Direct message if there is anything I can help with. All the best.
Variety of sports games every day. Placing bets is quite easy and quick.
Their site stops working many times during the in play games. This makes it hard to follow your games and cash out.
Withdrawals take ages to process. Customer services isn't helpful.
Also never got my joining bonus as promised.
Hi Cepitis123. I have contacted you via Direct message regarding your review. Kind Regards.
Very quick withdrawals! Good bonus offers although would like more! ***
Everytime I click on my VIP status it says error so I have never been able to see further then the home page? No other problems.
Hi Lee010. Thanks so much for the great review. Great to hear you enjoy our Bonus offers! Don't hesitate to get in touch with Customer support if the issue with your VIP page continues. All the best!
REALLY quick withdrawals and they checked and verified my documents after 7 hours.
They have pretty much all the games that u wanna play except for the novos.
Two own blackjack tables and a own roulette table!
Awesome bonus system
Really friendly support
Probably the only casino that actually awarded me with bonuses even tho I didnt play there for months...
Cant say anything bad about them really except for that they dont have novomatics. If they in the future would get novos its a 10/10 casino without a doubt!
Hi Jacke98. Thanks so much for the great review. We are hoping to be able to provide Novomatic games in the future. All the best.
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Friendly customer service (Ellie). I was pretty impatient about my withdrawal (I always am), after 16 hours I just tried my luck and asked if they could process my withdrawal via creditcard and they just did it within 5 minutes! AWESOME. Cashed out 4k euro's via CC!
Simple layout.
Reponsive live-casino: I only play live casino because I do not trust "offline" casino games in general so I do not know how the RTP is for Leovegas
Can't say anything bad so far. I have withdrawn thousands of euro's so far and they all were processed within 24 hours.