General Information about Klyroll Casino
Klyroll Casino is an online casino that is licensed and regulated in Costa Rica, registration number 3102712845. Unfortunately, this information is not readily available like it should be and I had to go hunting for it. I’d like to see the casino be more transparent with this information in the future.
Nevertheless, I signed up at the casino so I could complete a review and the sign-up process was quick and easy. You can choose one of the Klyroll Casino bonuses to play with which will top up your first deposit. This can also be done using any mobile device, including iOS and Android devices. They have a popular 100% crypto bonus for new players but this is country-specific and subject to change. You can check out our online casino reviews for more crypto-friendly offers.
Once you’re a member, the casino will keep you topped up with active casino bonuses and they offer a VIP Club. You can progress through the VIP levels based on your activity at the casino.
Payment Information and Options at Klyroll Casino
Klyroll is a cryptocurrency casino so you’ll have plenty of options to choose from and can enjoy fast crypto transactions. The exact methods available are country-specific and all deposits must be wagered at least twice.
The casino does not request KYC from everyone. However, in some cases you will still need to complete the verification process. I suggest you have your documents available, in case they are needed. You must submit verification documents or source of funds documents within 30 days, if asked.
You can make a withdrawal if you have verified your email address and phone number. You can follow the on-screen instructions to do this. If you have accepted any casino bonuses, you must also complete the wagering requirements.
I think the casino's terms and conditions are quite vague when it comes to payments. The casino fails to list exact processing times and limits which is something I hope they’ll add in the future to be more transparent.
Customer Support at Klyroll Casino
If you need help, live support is available. You can speak to a friendly support agent to ask any questions or concerns. The casino aims to reply within 10 minutes which is quite a long time to wait compared to the industry average which is around 2-3 minutes or instant. However, you can enter your email to receive notifications if you need to leave the chat box whilst you are waiting.
I tested live chat but unfortunately, I did have to wait sometime until an agent was available to help. However, once connected there were no issues and the agent was friendly and polite. You can email the casino at any time but in my experience, live chat still remains the fastest option, even with the longer queue times. The good news is that live chat is also open 24/7.
Games at Klyroll Casino
The casino provides a diverse selection of casino games in an easy-to-use lobby, packed with top providers. There are some menu options to help sort games into categories and some sections have already been sorted. You can also use the search engine to find your favourite games. You can also see the latest winners and which games they’ve played as well as some of the biggest hits that have been won.
I wouldn’t say there is a great variety of ways to sort games but what they have seems to work. I was able to try and play a few games with no issues. However, I could not find any RTP information. One feature I do like is that you can check filter games by which ones can be played with wagering.
There are hundreds of online slots but you can also try the latest table games. There are no specific menus but I used the search bar to find these. You can also try a selection of live casino games from popular providers. These are hosted by real life dealers and you’ll find games of Live Roulette and Live Blackjack.
Klyroll Casino’s Commitment to Responsible Gambling
The casino has some helpful information when it comes to responsible gambling. However, there is a lack of tools that you can use to help manage your activities. I could not set deposit, loss or wager tools. The only thing I could do is self-exclude. Whilst this is great, I’d like to see more tools offered.
