AskGamblers Quick Overview
Editor’s View
Joo Casino has a straightforward but well-organised layout. Players can clearly see the games offered at the casino and the main features of the online gambling website. Navigation is simple, and there’s a side menu that helps you access every corner of the casino.
- Live chat 24/7
- Mobile casino
- Multiple currencies accepted
- Small selection of table games
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Joo Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joo Casino
It’s hard to choose a reliable casino, but Joo Casino checks all the boxes that make an online casino safe for players.
The online gambling site has existed since 2014, and it obtained a valid gambling licence from the government of Curacao. It’s owned and operated by Stable Tech N.V. Casinos, a reputable company in the online gambling space.
The operator has kept a high CasinoRank and Player rating at AskGamblers, another indicator of it being a great place to spend your time. However, before you register, read our in-depth casino review to learn more about what Joo Casino brings to the table.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Joo Casino
Joo Casino offers a wide range of payment options, including credit and debit cards, a group of e-wallets such as Skrill, Neteller and Payz, and cryptocurrencies and e-cards. Everything is shown on the Payments page, accessible through the side menu.
Remember that the payment methods visible to you depend on the country you’re coming from. In other words, you may not be able to use all the payment options from the list.
The casino charges no commission for deposits and withdrawals, regardless of your preferred payment method. E-wallet withdrawals are the quickest to process, while cards and bank transfers require a few days. The minimum deposit is €20, the same amount for withdrawals. The maximum withdrawal limit depends on the payment method you choose.
Games at Joo Casino
Players can enjoy a selection of online slots with the use of a search function. All of the slots are available to play instantly with the click of a single button, and there’s a demo version if you want to give it a few spins before you start playing for real.
The live casino room at Joo Casino has a user-friendly gaming interface and brings the feel of a real-life casino directly to your home. So you play Roulette, Blackjack, Baccarat Lottery or Keno from the comfort of your living room against pleasant live dealers and chat with them while doing so.
Table games come in different variations for players who love three-card poker, Jacks or Better or other games such as baccarat or roulette. An already action-packed casino offers Lucky Spin, Mystery Drops and several tournaments for additional excitement!
Joo Casino’s Commitment to Responsible Gambling
Joo Casino is aware that online gambling can cause problems for some players. To help players stay in control, the casino added several responsible gambling features everyone can access from their account.
You can set deposit limits for a day, a week or a month. Once you reach the limit, you won’t be able to deposit additional money to the casino. Other limits include loss and wager, which work on the same principle.
Cooling off is possible from one day to a maximum of six months. During the cooling-off period, you won’t receive any promo offers, but you can still withdraw the remaining funds. Self-exclusion is also optional and can range from six months to an unlimited time period.
Customer Support at Joo Casino
Joo Casino offers customer support for its members. You can easily access it through the side menu link or by clicking the chat icon in the bottom right corner. You can also send an email to the casino, but you’ll get a much quicker response via live chat.
To start the conversation, enter your name and email address. You’ll have to go through the chatbot first, but the option to contact the agent will appear. Click on it, and the casino will connect you to an agent.
The casino representative we talked with was polite and responsive. They answered our questions quickly. After you finish chatting, you can rate your experience and leave a review. Live chat is great for solving smaller issues that can emerge as you play in a casino, but email communication may be your best option if you’re sending any documents or screenshots.
Complaints
Read the complaints other players have left for Joo Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello Evergoa and thank you for your review! :) I would say that you are one of our best customers, even if you decided not to play here anymore. Assisting you was a pleasure and we wish you luck and Mega Moolah Jackpot win! Best regards, Princess Star Team.
I thought it was a casino in line for slot machine of can not say anything because I have not got the opportunity to play.
I can not understand that ASKGAMBLER can strongly recommended that a casino is not right, yesterday I signed in Princess Star casino paid and what is happening can not play slot machine of because of their connection reluctant, I tried via live chat to call for this problem, but no one not initiate anything to solve this problem, unlikely that a player of his money can not game.
Good casino. It's great that started to take bets on sports! I want to try sports betting live!
I have to start with saying that the name of this casino - Princess Star- is one of the most loveliest I've ever heard. They are provided by Softswiss, Amatic Industriesand Casino Technology softwares and I joined them when I was having a break from my usual games/ softwares.
After my sign up at first I thought I could make a 20€ deposit and take their Welcome bonus of 100%, but then I saw that they have live casino and I decided to make a 30€ deposit and play with my money only. I started to play Live Blackjack and the minimum bet was 5€ per hand so I played with these minimum bets. I was quite lucky, I managed to get my balance up to 70€ and then I started to make 10€ bets. The dealers were really nice and professional, and I spent some quality time there. As some may say Lady Luck was with me and after 2 hours of playing, my balance was up to 200€. Then I went to play a couple of hands at Live Bacarrat table, placed 1€ bets and when my balance reached 215€, I decided to withdraw.I contacted the live support and he instructed me what documents I need to send for verifying. I sent all the documents and got verified, and my money was in my Skrill in less than 4 days.
Overall I was very pleased with my experience at Princess Star casino. I played only live games but I didn't get bored and everything was great. The support was really helpful and easy to reach, as they are on the right side of the page, and instant play worked good. I think it is really great that they offer a split view option, so that you can play more than one game at the same time. I haven't used this option so far but I would like to try. The lobby looked nice too. I think they are trustful and recommendable.
I liked this casino a lot for all it's bonuses! There're so many opportunities for anyone who wants to play. Although I didn't get any winnings, I had a good time and would definitely recommend it to people.
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
This casino should be in the top of AskGamblers. Clear profile information with playing history, deposits and withdrawals history, very clean and well designed and organized. They beat the record of fast withdrawing I've ever seen. They have an option to upload by yourself the verification documents. In one day documents are ok. If you order one withdrawal, they are really fast. I have had withdrawals in my account via VISA reimbursements in 2 days. No problems at all with verification.
Support team is awesome and very well coordinated. They are always helpful, and very professional. This casino won't try to scam, they play fair, and they deserve to be much higher than where they are.
Again, having lost around 3.000 € I still recommend this place. Those are the critics that are most valuable.
I have realized, maybe it has been bad luck by my side, that odds to win decreased when value of chips were higher. I need to say that it's EZUGI the Live casino supplier and most of the times this has happened through there, which starts make me think bad about this shared service center.