- Good choice of payment methods
- 24/7 live chat
- Multi-lingual support agents
- Slow withdrawals
- No weekend withdrawals
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Jacktop Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Jacktop Casino
If you’re searching for brand-new casino sites, check our Jacktop Casino for access to industry-leading games, secure payment methods and customer support.
The online casino is owned and operated by Fair Game Software KFT and is fully licensed and regulated by the Government of Curacao.
The site supports four languages which can be selected when you scroll to the foot of the casino. The site also supports most devices, including the latest smartphones and tablets. So if you prefer mobile gaming, you can access your favourite games anytime, anywhere.
We’ve checked out the place ourselves, so you get the facts before you play, thanks to our online casino review below.
- E-Wallets 0-5 days
- Bank Transfers 0-5 days
- Card Payments 0-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Jacktop Casino
The casino supports a list of payment methods to deposit and withdraw stress-free. It’s also a crypto casino so you can choose from the latest cryptocurrencies, including Bitcoin, Litecoin and Ethereum.
The minimum withdrawal amount is 40 EUR, and the maximum is 5,000 per day, 10,000 per week and 15,000 per month. You can have up to three pending withdrawals in your account at any time.
Withdrawals will be processed by the finance team within three business days, provided all the conditions are met, including the verification of your identity and documentation. The finance department works from 6 am to 5 pm GMT, Monday to Friday.
Games at Jacktop Casino
The casino is home to industry-leading gaming providers, so there are plenty of casino games to choose from. You’ve got access to the latest online slots, megaways, progressive slots, table games and more.
There are more than 25 gaming providers, which also depends on which country you are from. However, you can list the gaming providers in the games lobby to see how many games are available. You can select your favourites to help narrow the selection and make it easier to find your favourites if you have them.
Another great feature is the search engine tool. So, if you’re a casino veteran, you can quickly jump to your favourites and save time.
If you prefer live casino games, you’ll find games from providers including Ezugi, Playtech, and Evolution Gaming. There are plenty to choose from, including variations of Live Blackjack, Live Poker and Live Baccarat.
Jacktop Casinos Commitment to Responsible Gambling
The casino is committed to responsible gambling and has policies in place to help protect you from gambling-related harms.
To help you maintain control of your gambling, the casino has listed things to consider, including paying attention to the time and amount of money you spend on their games.
If things are getting out of control and you need a break, you can self-exclude. You must email the casino, and they will close your account within 24 hours.
If you’re worried about gambling, you can visit the casino's responsible gambling tab at the foot of the casino to answer a series of questions. If you answer yes to these, the casino has listed the contact details of external organisations and support groups that can help.
Customer Support at Jacktop Casino
If you have any questions or concerns, you can contact the casino via their live chat feature. Initially, you will be met with a virtual assistant who can assist you with the casino's most common questions.
Live chat currently supports five languages which you can select within the live chat box before initiating a conversation. If you don’t want to use the chatbot or your concerns are more complex, press ‘Connect to Operator’ to transfer to a live chat agent immediately or when one is available.
In our experience, live chat was friendly and professional, with rapid response times. You can use the feature any time of day or night, 24/7.
You must email the casino if you have any other questions or concerns that can’t be dealt with by live chat.
Complaints
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Share your thoughts with other playersTop reviews from our players
Hello there, Thank you for taking the time to share your positive feedback about our casino. We greatly appreciate your kind words and are thrilled to hear that you have had a satisfying experience with our services. At JackTop Casino, we strive to provide our players with top-notch service and ensure that their gaming journey is enjoyable and seamless. It brings us immense joy to know that you have found our service to be exceptional and that our payout process has met your expectations. Your satisfaction is our utmost priority, and we are dedicated to delivering the best possible experience to each and every player. Thank you for choosing JackTop Casino. We look forward to providing you with more enjoyable moments and seamless gaming experiences in the future. Best regards, JackTop Casino
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I had a great time playing at this casino. The customer service was top notch and my payout was made in just a few minutes. I give this casino 10 stars!!!