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Ice Casino is restricted in your country, please try these instead:

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Ice Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 222 reviews
Complaint Response 81 complaints
1 day avg. 81 complaints
What we like
  • No maximum withdrawal limits
  • Good choice of payment methods
  • Good choice of responsible gambling tools
What we don’t like
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Ice Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://icecasino.com
Established
2021
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Russian, Finnish, Polish, Portuguese, Spanish, Romanian, Hungarian, Greek, Bulgarian, Japanese, Kazakh, Chinese
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
Loyalty Program
Mobile Apps
IOS, Android
Social Platforms
Facebook, Instagram, TikTok, X, Threads, YouTube, Snapchat

General Information about Ice Casino

Ice Casino is an online casino that has been at AskGamblers for some time. You can check out a variety of casino bonuses, and we’ve talked more about the kind of games you can use these on below. 

One of the major perks of picking a casino that has been at AskGamblers for a while is that you can read real casino reviews. These reviews have been written by genuine AskGamblers members who have had hands-on experience at the casino, and we are pleased to report that many of our players rank the casino highly. 

Of course, we’ve reviewed the casino ourselves too! Sit back, relax and once you’ve finished, head over to the casino to register, or visit us in the forum if you have any questions. 

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Complaints

Read the complaints other players have left for Ice Casino. Learn more about complaints.

Show all complaints
Ice Casino -I’ve been trying to verify my account on Ice Casino for over a week now
I’ve been trying to verify my account on Ice Casino for over a week now, and it’s becoming extremely frustrating. My KYC is not approved in Ice Casino; I already submitted the documents they need. I provided a clear photo ID, a utility bill for address verification, and even a bank statement as requested. Yet, despite doing everything right and submitting all the required documents, I still haven’t received any confirmation.

What makes the situation worse is the lack of proper communication. Their customer service is so slow that it’s almost impossible to get real-time updates. I’ve sent multiple emails and even tried reaching out through their live chat, but the responses are either generic or take days to arrive. It’s really disappointing, especially when other online casinos process KYC verifications within 24–48 hours.

I understand the need for security and proper identity verification, but there should be a more efficient system in place. At the very least, Ice Casino could keep their users informed about the progress of the verification process. Instead, I’m left in the dark, wondering if my documents were even reviewed.

This delay has also affected my ability to withdraw funds, which is very concerning. I deposited money and played in good faith, but now I’m stuck, unable to access my winnings due to KYC delays. It’s not just about the money—it’s about trust and transparency.

I really hope they resolve this soon. Ice Casino has some good games and a decent interface, but unless they improve their verification and support systems, I don’t see myself recommending them to others. People deserve a smooth and secure experience, especially when their personal and financial information is involved.
staus Resolved

Complaint Statistics

Resolved 77
Avg. Amount $ 6,704
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9/10 222 reviews

Top reviews from our players

A very good casino in my opinion. A large selection of games and most importantly a lot of deposit methods to choose from, several e-wallets, and traditionally fast transfer and debit card: D

A casino worth recommending, interesting bonuses with a low deposit, quite nice bonuses for registration, you can really have fun with these bonuses. Solvent and, most importantly, high winnings, I can recommend this casino

Unfortunately, I also have to write a negative opinion. The big disadvantage of the casino is that there are too few no-deposit bonuses - there is always a deposit, and sometimes a person would like to try to play with the bonus balance and maybe win something.

Top casino, with great bonuses also without deposit, a large selection of games, and good chat. I especially recommend it to players from Poland, a big advantage is also the possibility of choosing payment methods

There are no cons, the casino is really great. Unfortunately, to give a good review you have to write 150 characters, which is not possible when the casino is so great

Best New Casino. I recommend it because of quick verification, I think it is worth recommending. A large selection of deposit and no deposit bonuses.
Fast deposits and withdrawals.

Very nice casino, with a lot of games, so everyone will definitely find something for themselves :) Nice appearance and overall menu, which is also a big plus for the casino's various deposit and withdrawal methods. I recommend this casino to everyone.

I have been playing in this casino for a long time and I am very satisfied, the casino has a very wide range of interesting games to choose from, I recommend it, and a lot of interesting bonuses and withdrawals are not a problem.

Maybe there's only one negative thing, in my opinion, for some time now, the winning of bonuses is not up to a certain amount, but a maximum of 5 times what you will receive after depositing.

I recommend the best casino with all my heart, winnings are paid immediately, no problems with withdrawal or verification, that's why I don't understand these senseless reviews in which people write so badly about Ice Casino, I have been playing with them for a year, there are big wins and losses, but it is a risk. I recommend this casino 1000% wholeheartedly, for me it is the best.

Most of the slots are here.
Online chat always helps you.
The fastest withdraws on the internet <3
I would recommend this online casino to my friends and family <3

I think Ice Casino is a nice casino. They have the best casino bonus. Ice, where I have been playing for quite a long time, is a really nice casino with cashback and various fantastic deposit bonuses.

I like this casino very much. Withdrawals efficient. Minimum deposit a plus. Many payment options using various methods. Quick verification, lots of interesting games. Everything is a plus. I recommend

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