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Page 9 – Player Reviews for Ice Casino

Ice Casino
Welcome Bonus
Exclusive

170% up to 2000 PLN + 70 Bonus Spins

Our Rating CasinoRank
5/10
CasinoRank
Player Rating 235 reviews
Complaint Response 88 complaints
1 day avg. 88 complaints

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Player Rating
9/10 ● 235 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide variety of games and the generous bonus offers, which include easy wagering requirements. Additionally, the fast payout times and responsive customer support contribute to a positive gaming experience.

Many players are frustrated with the slow withdrawal process and the lengthy KYC verification, which can take weeks. Additionally, some have expressed dissatisfaction with the high bonus wagering requirements and the cancellation of bonuses upon withdrawal requests.

Top Reviews From Our Players

Easy to play slots on mobile version, the casino has a great amount of top providers that I usually play. Quite simple steps in order to open an account.

Slow response time of customer support team, had been waiting for 15 minutes in order to receive an answer to the simple question. Design of the website could be improved.

This is a satisfactory casino and I think that the tons of potential with this platform. I hope that it can help improve the system just like what they did to their games, payment methods, and their integration of the mobile platform which was big.

Since I only gave it a 7, I hope that more people understand that I really like the platform because this is really good to look at. I do believe that restrictions have hindered growth and some problems with the payment methods took it down a notch.

Ice casino is my favorite casino. There are lots of great slots. Various news every day. Not to mention the bonus he often gets from the casino. Overall that is 10/10

Draining in chat. Poor service in all languages. Frequent crashes when making a deposit. Frequent kicking out of games when they start giving. After returning, you can only lose on the slot from which you crashed.

A great casino from the vulkan family, with prettier colors. Dutzo of nice bonuses and general. It is the very appearance that encourages the game. No wonder it is finally the vulkan family ☺

In the beginning I like the casino a lot, because they had and have a lots of bonuses almost every day. And a lot of providers, so there is a big chance that you find a game you like. But that is the only thing to like!

At first. If you are Lucky you might get trough the LifeChat. It seems like its one or two person who works there. So you need to have really good time. I have waited over 25 minutes to reach someone there. And the next, if you are Lucky and win, they can suddenly find out that they will take 20% fee for your withdraw. So I lost over 40 Euro on my last withdraw because of that.

Dear TINI8SYV, Thank you very much for your feedback. We'd like to emphasize, that the Casino does not apply any commissions to player's winnings/withdrawals. The only case we are obliged to do that - is according to AML regulations (when the deposit is not wagered at least twice), this is in order to prevent money laundering. But the player is definitely informed about it at withdrawal. Hope this clarifies. Have a nice one ahead! Best regards, IceCasino

user avatar

The site has an attractive no deposit bonus with only 5 wagering requirements for registration.
Then I was convinced by the high number of games from over 32 providers, which guarantees a balanced gaming experience.
There is also a loyalty program with 10 levels in which you receive a percentage of the money you use as points, which you can then convert into real money. In addition to deposit bonuses, there is also a weekly cashback.
The 11 deposit methods are also sufficient, sometimes also e-wallet and cryptocurrency from €10.
The payouts went quite quickly after verification and approval. If you have any questions or problems, the live chat is available 24 hours a day, 7 days a week. All in all, the casino makes a good impression.

Account costs will be charged for longer periods of inactivity. Lots of games where the bonus cannot be wagered. Spin the wheel of fortune a bit expensive.

My best casino. A lot of very high bonuses and free spins every day. In addition, there is also a bookmaker and a lot of esports.
An unbeatable casino for these moments. High-quality Gameplay for everybody is made possible for everybody on this page! (: support was very nice, competent too, and pretty fast by my site! For those who like: very much blockchain/bitcoin payments are made possible here.

It's not a great offer in terms of bonus except 2nd deposit, where you can get 200% + 100fs on starburst. So much of games are excluded from wagering the bonus amount, and there's no chance to place a bet with live dealer games with these bonus funds. The maximum you can convert your bonus is x5
Chat agents are available for you, but you need to wait long to get your answers. They need to work hard and must improve. For your financial transactions, e-Wallets are available. The most convenient is the Astropay card.
You can find one or two tournaments running all the days, in which you can participate and try your luck.
There are 10 levels of a loyalty program, if you spend ₹500 on slots game you will get 1 point, as you proceed with points your level also changes, and you can convert those points into real money.

Nice casino with many deposit options. Nice support in many languages and at all problems on your side. All games and much on bonus. Fast payout and no problems.

Inactive user
2/10

Fast and easy to create accounts and make deposits, many options for deposits. Good looking website. Only good thing I could say about this company. Many games.

Don't take responsible gaming seriously. I locked myself from their sister-site due to gaming addiction. And they don't locked my account at this site, they refused to refund money even if you have excluded yourself. And even if you have asked for exclusion. They still send lots of emails from all casinos in the group. Very slow support.

There are many options in this casino. Also in a live casino with roulette, blackjack, and many more tables. When I start playing I was a little afraid about how trustly this casino is.
In the positive things, my account got verified in less than 24 hours (with national id, proof of address, proof of payment, and a selfie with my ID). Before I withdraw my winnings they asked me also for my bank statements and they verified them also in less than 24 hours. The withdrawal with bank transfer was fast I received my money in less than 3 hours in my bank.

Now I rate this casino with 5 of 10 stars for two important reasons which are the most important for me.
First of all the support. The live chat may be 24/7 but they are so slow to help you because I think there are only 2 people to support hundreds of players.
The second thing is when you deposit with your currency in my case EURO, the money goes around in the world. I deposited 4 times. In my first deposit, the money went into an account in Lithuania, the second time went into an account in Poland, the third time went to an account in Baku, and in the last deposit, the money went to an account in New Mexico.

Also, there are currency fees. When I deposit 300 euros and the money went to New Mexico they chard me 11 euro+300 of the deposit 311.
At Lithuania and Poland deposits, there are no fees.
But again in the deposit of Baku when I deposit 100 euro they charged me 5 euro fees.
I deposit around 1500 euro and I withdraw 3150 euro.
When you withdraw big amounts of more than 500 euro the withdrawal breaks into parts. For the 3150 euro withdrawal, my withdrawal broke into 4 parts(1000+1000+1000+150) That was no problem for me. But the final problem that was annoying, was that they charged you for the bank transfer withdrawal. I lost 4 euros from each withdrawal which means 16 euros.
Also in withdrawing the money transfer from around the world, I receive my 4 withdraws the 3 from Lithuania and 1 from Germany.

Great casino. Recommend. Great graphics, great chat service and quick payouts. Anyone who registers will receive a great welcome bonus. The games are clearly segregated so that each player can choose the games he wants and likes.

There should be more free spins bonuses and more free tournaments to win the jackpot. The rules could be explained in more detail. Chat support always has a lot to do, so the waiting time for an answer or explanation, solving a given problem will be significantly longer. There could be more deposit and withdrawal methods.

Ice casino is a good casino with lots of games and with frequent nice bonuses, fast verification and very nice support. I play there often and never have any problems with the casino. I recommend!!!!!

Nice looking casino from the same group as Vulkan Vegas. As a plus, I consider a wide selection of deposit methods, besides, it has a no-deposit bonus for registration where it is rarely seen. Summing up, I think it is worth creating an account and testing this casino.

The casino offers frequent and generous deposit bonuses, but it seems impossible to win anything from them. The downside is that chatting requires a lot of patience and time.

Ice Casino seems like a decent casino coming from Invicta Networks group of casinos which have a few casinos closed already and another active one called Vulkan Vegas. These groups seem to have all the boxes ticked, but when it comes to getting your money out, it's rather a stretched-out process.

We all enjoy gambling online and when making deposits, want our cash to hit our casino account instantly, however, the same should apply to withdrawals. If casinos could make it happen for you to get your money in your account easily, why can't they pay it back that easily?

Anyways, this group has a huge group of providers and some of the best out there. I registered and got 50 sign-up spins on Pragmatic slots, but I was restricted, and live chat was extremely fast to re-issue on an Evoplay provider slot.

I played the bonus and won just over 10 euros where the wagering was a mere x3 the bonus amount, which is very low and decent in my opinion. However, I simply could not even complete the wager, I busted like 70% through.

They seem to have a great welcome pack for the first 3 deposits, but don’t hold your breath as their bonuses are capped at x5 the bonus amount conversion. Your first deposit only requires 10 euro, and you can benefit from 120% +120 free spins which seems decent to me, I hope they do not split the spins over several days.

I have never seen so many deposit options for any casino specifically if it geo-targeted. More than 30/40 payment methods to choose from, so they are seriously catering to everyone.

So again, they check 90% of the boxes when players question online casinos, so now I am trying to understand, why do they have up to 4 days pending time and possibly another "up to 4 days" to process withdrawals according to AskGamblers. Now, this is the one thing that makes m t e hesitant to deposit here.

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