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Ice Casino is restricted in your country, please try these instead:

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Ice Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 222 reviews
Complaint Response 81 complaints
1 day avg. 81 complaints
What we like
  • No maximum withdrawal limits
  • Good choice of payment methods
  • Good choice of responsible gambling tools
What we don’t like
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Ice Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://icecasino.com
Established
2021
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Russian, Finnish, Polish, Portuguese, Spanish, Romanian, Hungarian, Greek, Bulgarian, Japanese, Kazakh, Chinese
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
Loyalty Program
Mobile Apps
IOS, Android
Social Platforms
Facebook, Instagram, TikTok, X, Threads, YouTube, Snapchat

General Information about Ice Casino

Ice Casino is an online casino that has been at AskGamblers for some time. You can check out a variety of casino bonuses, and we’ve talked more about the kind of games you can use these on below. 

One of the major perks of picking a casino that has been at AskGamblers for a while is that you can read real casino reviews. These reviews have been written by genuine AskGamblers members who have had hands-on experience at the casino, and we are pleased to report that many of our players rank the casino highly. 

Of course, we’ve reviewed the casino ourselves too! Sit back, relax and once you’ve finished, head over to the casino to register, or visit us in the forum if you have any questions. 

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Complaints

Read the complaints other players have left for Ice Casino. Learn more about complaints.

Show all complaints
Ice Casino -I’ve been trying to verify my account on Ice Casino for over a week now
I’ve been trying to verify my account on Ice Casino for over a week now, and it’s becoming extremely frustrating. My KYC is not approved in Ice Casino; I already submitted the documents they need. I provided a clear photo ID, a utility bill for address verification, and even a bank statement as requested. Yet, despite doing everything right and submitting all the required documents, I still haven’t received any confirmation.

What makes the situation worse is the lack of proper communication. Their customer service is so slow that it’s almost impossible to get real-time updates. I’ve sent multiple emails and even tried reaching out through their live chat, but the responses are either generic or take days to arrive. It’s really disappointing, especially when other online casinos process KYC verifications within 24–48 hours.

I understand the need for security and proper identity verification, but there should be a more efficient system in place. At the very least, Ice Casino could keep their users informed about the progress of the verification process. Instead, I’m left in the dark, wondering if my documents were even reviewed.

This delay has also affected my ability to withdraw funds, which is very concerning. I deposited money and played in good faith, but now I’m stuck, unable to access my winnings due to KYC delays. It’s not just about the money—it’s about trust and transparency.

I really hope they resolve this soon. Ice Casino has some good games and a decent interface, but unless they improve their verification and support systems, I don’t see myself recommending them to others. People deserve a smooth and secure experience, especially when their personal and financial information is involved.
staus Resolved

Complaint Statistics

Resolved 77
Avg. Amount $ 6,704
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9/10 222 reviews

Top reviews from our players

Great casino, the website is very convenient and easy to read, so you can navigate around it and look for your favorite game that allows you to relax for a while. Deposit bonuses are very common and attractive, equally important for the turnover amount. Deposits and withdrawals are available via an online wallet - a big plus for me. Of course, I speak Polish - respect. apart from that, I recommend it ❤️

a very good casino that gives a lot of bonuses for new and other players who play, something for themselves, the payouts are also very fast, which is very important, the online service is flawless, they respond quickly and limit t

Ice Casino Jackpot Casino is the best place for gambling lovers! Great atmosphere, professional service and a wide range of games make every visit to this casino a real pleasure. Regardless of whether you prefer traditional card games or modern slot machines, you will definitely find something for yourself. Additionally, favorable promotions and bonuses for new players mean that you can start your gambling adventure right away with a win! I highly recommend it to anyone looking for excitement and the opportunity to make quick money

I like the slots in this casino, there are so many game providers and their bonuses are really good. For $10 you can get their bonuses and also their welcome bonuses are nice.

A few cons like the slow app and sometimes the Paysafecard payment method don't work THAT well. And you have to wait 2 days for the deposited money. It's disgusting when you deposit the last of your money and now you can't play. That's all. =)

Very nice casino. Contact with service is very simple. Lots of deposit bonuses. Verification very fast and simple. Lots of deposit options. I recommend it for beginners like me.

Ice casino this is my favourite casino
Fast withdrall
Big Winy
CHAT ONLINE 24H
VERY GOOD HELP WITH CHAT ASSISTANT
APPLICATION
Very nice bonus and loyalty program

One of the very important sites that I trust. In case of doubts regarding the service or user side, the problem is explained in detail in a polite and professional manner. A huge database of information about new products, promotions and what is trustworthy and what is better. As soon as it first appears there, it returns regularly for additional information and opinions in the personal data I have issued. I highly recommend it😍

On the Ice I like a big fresh choice on the slots and many offers about bonus . Big + to support for explain any question on the short time. Withdrawals is fast.

I try find sometiing what I dislike about Ice Casino, but I don't see anything. For me, page, contact with support, clear website Ice Casino is ok, that's why I always back.

I really like Ice Casino! 🙂 The whole layout of the website is pleasant. A lot of machines, and suppliers to choose from. Helpful support 24/7. I can highly recommend this casino.

Ice Casino is one of the best casinos on the Polish market. It provides a high level of security and a wide selection of games. It also has very wide and interesting bonus offers and professional support. Opinions about this casino are very good and mine is also the same, I highly recommend it.

What bothers me? I don't know, maybe it's just that the payments could be a little faster, but that's a detail. It could also be that the requested withdrawal can no longer be canceled.

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