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Ice Casino is restricted in your country, please try these instead:

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Ice Casino

Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 222 reviews
Complaint Response 81 complaints
1 day avg. 81 complaints
What we like
  • No maximum withdrawal limits
  • Good choice of payment methods
  • Good choice of responsible gambling tools
What we don’t like
  • Slow live chat times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Ice Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://icecasino.com
Established
2021
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, German, Russian, Finnish, Polish, Portuguese, Spanish, Romanian, Hungarian, Greek, Bulgarian, Japanese, Kazakh, Chinese
Casino Type
Instant Play, Live Casino, Mobile, Crypto Casino
VIP / Loyalty Program
Loyalty Program
Mobile Apps
IOS, Android
Social Platforms
Facebook, Instagram, TikTok, X, Threads, YouTube, Snapchat

General Information about Ice Casino

Ice Casino is an online casino that has been at AskGamblers for some time. You can check out a variety of casino bonuses, and we’ve talked more about the kind of games you can use these on below. 

One of the major perks of picking a casino that has been at AskGamblers for a while is that you can read real casino reviews. These reviews have been written by genuine AskGamblers members who have had hands-on experience at the casino, and we are pleased to report that many of our players rank the casino highly. 

Of course, we’ve reviewed the casino ourselves too! Sit back, relax and once you’ve finished, head over to the casino to register, or visit us in the forum if you have any questions. 

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Complaints

Read the complaints other players have left for Ice Casino. Learn more about complaints.

Show all complaints
Ice Casino -I’ve been trying to verify my account on Ice Casino for over a week now
I’ve been trying to verify my account on Ice Casino for over a week now, and it’s becoming extremely frustrating. My KYC is not approved in Ice Casino; I already submitted the documents they need. I provided a clear photo ID, a utility bill for address verification, and even a bank statement as requested. Yet, despite doing everything right and submitting all the required documents, I still haven’t received any confirmation.

What makes the situation worse is the lack of proper communication. Their customer service is so slow that it’s almost impossible to get real-time updates. I’ve sent multiple emails and even tried reaching out through their live chat, but the responses are either generic or take days to arrive. It’s really disappointing, especially when other online casinos process KYC verifications within 24–48 hours.

I understand the need for security and proper identity verification, but there should be a more efficient system in place. At the very least, Ice Casino could keep their users informed about the progress of the verification process. Instead, I’m left in the dark, wondering if my documents were even reviewed.

This delay has also affected my ability to withdraw funds, which is very concerning. I deposited money and played in good faith, but now I’m stuck, unable to access my winnings due to KYC delays. It’s not just about the money—it’s about trust and transparency.

I really hope they resolve this soon. Ice Casino has some good games and a decent interface, but unless they improve their verification and support systems, I don’t see myself recommending them to others. People deserve a smooth and secure experience, especially when their personal and financial information is involved.
staus Resolved

Complaint Statistics

Resolved 77
Avg. Amount $ 6,704
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

Review this casino

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Player rating
9/10 222 reviews

Top reviews from our players

I really like Ice Casino! 🙂 The whole Website Layout, the variety of Slots, and the really good Support. The withdrawal of my funds was also very fast. I can highly recommend this Casino 👍

Ice casino has a friendly user interface and all sorts of casino games to play, table games, live games, sports betting and more. Deposits and withdraws are fast. Very good customer support. Also giving great rewards, rakeback and bonuses. I recommend everyone to play in Ice Casino :)))

Homepage is good looking, and everything was easy To find. Navigation between games was very easy, and everything was easy To find. They have ok bonuses and campaign offers. Good deposit altarnatives.

My experience In ice casino was not so mindblowing. The platform is very slow, and collection of games was not so good either. Honestly,i woulden't recommend this casino To anybody.

I really like the design of the website and the number of different providers and their slots is really great. In addition, it is very easy to register and you can also make deposits very easily. I think all in all it is one of the best online casinos out there.

Sometimes I wait for loading too long but always runs well after that.

One of the best casinos available on the market. A very large number of available games and many deposit and withdrawal options. A lot of interesting and diverse bonuses thanks to which someone will always find something for themselves.

A very nice casino. Multiple deposit methods AND BONUSES. In addition, with a nice graphic design and fast-acting support and nice, everything can be arranged. Plenty of games and your activity. I recommend

No FAQ tab
- Long time of posting large withdrawals
- A small amount of bonuses for regular players. Unfortunately, Ice Casino does not accept any deposits or withdrawals made with cryptocurrencies - including Bitcoin

Great looking casino. With a big variety of slots and easy to navigate.
Support agents are very kind and they are looking into details.
All in all just a perfect casino for having fun and enjoying your time. First time I registered they were very helpful and assisted me with everything.
Also, they told me all about bonus restrictions which many casinos fail to

IceCasino is one of the best casinos I have ever dealt with. A lot of the best slots are from the best producers. A large number of payment methods and good and above all always helpful live chat support. I heartily recommend it!!!

One of the best casino sites if you want to have access to a wide range of casino online slot games from the best gaming developers. The site is also easy to navigate making it easier to find the games you're looking.

Ice Casino seems like a decent casino coming from Invicta Networks group of casinos which has a few casinos closed already and another active one called Vulkan Vegas. These groups seem to have all the boxes ticked, but when it comes to getting your money out, it's rather a stretched-out process.

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