AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your feedback, Fugar4! It's great to hear you're enjoying the poker tournaments at Hellspin. We appreciate your patience with the table fill times and are happy to know the experience is worth the wait. Thanks for recommending us to other poker enthusiasts!
The vibrant design and themed slots at Hellspin Casino keep me entertained. The tables load smoothly, and I’ve had no issues with fairness. The only minor issue is the occasional promotional email overload—I wish they’d tone it down so I don’t have to sift through too many offers.
Thank you for your feedback, K1fen! We're glad to hear that the vibrant design and themed slots have kept you entertained. We appreciate your comment about the promotional emails, and we’ll certainly consider finding a better balance for future communications. Thanks again for sharing your experience!
I’ve had such a good experience with Hellspin Casino. The odds seem fair, especially on live dealer games, and the withdrawal process is incredibly fast—usually 2 hours or less for me.
The game selection is excellent, with plenty of slots and betting options. The only thing I’d improve is adding more payment methods, but otherwise, it’s fantastic.
Thank you for your review, Kuvis! We’re happy to hear you’ve had such a positive experience with HellSpin Casino. It's great that the live dealer games and fast withdrawals have made your experience even better. We appreciate your feedback about adding more payment methods and will take that into consideration. Thanks again for sharing your thoughts!
Hellspin is a standout casino with an amazing live dealer experience that truly brings the feel of a real casino to life. The dealers are both professional and welcoming, and the video quality is excellent. I’m genuinely impressed by how immersive and enjoyable the experience is.
Thank you for your feedback, sophie88braun66! We're glad to hear that you enjoyed the live dealer experience at HellSpin. It's great that the video quality and professional dealers helped create an authentic casino atmosphere. Your impressions are important to us, and we hope you continue to enjoy your gaming experience!
I've had nothing but positive experiences with the withdrawals in Hellspin—always fast and reliable. I requested a withdrawal on a Friday, and by Sunday, the money was already in my account.
The selection of live dealer games is fantastic, and the bonuses are very generous. My only minor complaint is the chat support can be a bit slow during peak hours, but otherwise, it's been great.
Thank you for your great review, Fiyas! We're thrilled to hear that you've had positive experiences with our fast and reliable withdrawals — it's fantastic that your funds were in your account so quickly. We're also glad to know you’re enjoying the selection of live dealer games and the generous bonuses. Your feedback means a lot to us, and we appreciate you pointing out the chat support during peak hours. We're always looking for ways to improve, and we'll definitely take that into consideration as we continue to enhance our service. Thanks again for sharing your thoughts! We're happy to have you with us at HellSpin!
I've been playing this casino for a couple of months now and I don't have any complaints. I've been looking for a casino that suits me for a long time and finally found it!
Everything is great here, from a simple native interface to a selection of games. There's a really big library of games, a lot of popular games from cool vendors, and the graphics are great too. However, some games may take time to load, which may slow down the gameplay, but the wait is definitely worth it!
Thank you for the great review, Lighten! We’re so happy to hear that you've found HellSpin to be the perfect casino for you after your search! It’s awesome that you’re enjoying the simple interface, the wide selection of games, and the great graphics. We also appreciate your feedback about the game loading times. We understand that it can sometimes slow down the gameplay, and we’re always working to optimize the platform to ensure a smoother experience for our players. We’re glad to hear that the wait is worth it! Thanks again for sharing your experience! We’re thrilled to have you with us, and if you ever have any suggestions or need assistance, don’t hesitate to reach out. Enjoy your time at HellSpin!
Here are the really best games from the best developers in the world of gambling! I like to spin slots and of course, get additional cash, but for me, it is important that casino games are honest and of high quality.
That's why I use this particular online casino, as they are licensed and cooperate only with trusted game suppliers. Without any bullshit! If you like high-quality games, then you will definitely like this casino as much as I do!
Thanks for the great review, Zkowie! We’re really glad to hear that you’re enjoying the games at HellSpin and appreciate the high quality and fairness we strive to offer. It’s important to us that our players can trust both the games and the platform, so we’re happy that our commitment to using licensed and reliable game providers resonates with you. Thanks again for sharing your thoughts! We’re pleased to have you with us and will keep working to improve your experience. If you have any suggestions or need assistance, feel free to reach out anytime!
The application of this casino on my smartphone has become my favorite. Their phone app has all the features of the computer version, which allows me to fully immerse myself in gaming.
It is worth noting that there is a very large selection of games with excellent graphics and payouts. I've already hit a couple of jackpots and withdrawn them to my online wallet right through the app! A very convenient online casino for all fans of playing on the go!
Thank you for the fantastic review, Shkirat! We're thrilled to hear that our mobile app has become your favorite and that you're enjoying all the features it offers — it's great to know that the app gives you the full experience just like the desktop version! We're also excited to hear about your wins and how easy it’s been to withdraw your jackpots straight to your online wallet through the app. We designed the app to provide a seamless and immersive gaming experience, and it’s awesome to know that it’s been working well for you on the go. Thanks again for sharing your experience, and we’re happy to be a part of your mobile gaming fun! If you have any suggestions or need any assistance, don’t hesitate to reach out. We’re here to make your experience even better!
Hellspin's got some seriously sick slots, and the payouts are no joke! I've hit a few wins, and 260$ showed up in my account fast. The only thing that bugs me is that the bonus rollover is kinda steep. Other than that, this place is dope for some solid casino fun
Thanks for the awesome review, Nagle! We're pumped to hear that you're enjoying the sick slots and fast payouts at Hellspin. It’s fantastic that you’ve hit some nice wins and had a smooth experience with withdrawals. We totally get your point about the bonus rollover being a bit steep. We’re always looking to improve our promotions and make sure they’re as fair and rewarding as possible, so we appreciate your feedback on that. Thanks again for sharing your experience, and we’re glad you’re having fun with us! If you have any other thoughts or need help with anything, feel free to reach out. We're here for you!
I like hellspin because i won there more than i deposited and you can win there easily I withdraw from there 100% more than I deposited I think games are good here and you can try to Play
Thank you for your great feedback, Slaweczk93! We're thrilled to hear that you've had such positive experiences at HellSpin and that you've been able to withdraw more than you deposited. It’s fantastic that you’re enjoying the games too! We appreciate your recommendation and hope you continue to have fun playing with us!
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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The poker tournaments here are highly competitive and rewarding. Sometimes, the tables take a bit to fill up, but it’s worth the wait. Hellspin casino is a must-try for poker lovers.