AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your awesome review, Thibau! We're glad to hear you're enjoying HellSpin and that you've had some impressive wins! We appreciate your feedback about the bonus system and will work on making it clearer. It's great to know that our customer service has been helpful and that the mobile experience has been smooth for you. Thanks for recommending us, and we hope you keep having fun!
Hellspin is ranked 2nd in my personal top. I play here several times a week because of my favorite manager, Tommy. Really, a man who is just a professional in his field.
He will always give you advice, support you when you lose and give you a detailed consultation on all aspects of the project. Yes, there are also good bonuses, a large number of games, and so on. But one of the most powerful aspects is my manager.
Thank you for your review, Hanny5! We're thrilled to hear that HellSpin ranks second in your personal top and that our manager, Tommy, has had such a positive impact on your experience. His professionalism and support are truly valued. We strive to offer great bonuses and a wide variety of games to make your time with us enjoyable. We hope you continue to have fun playing!
The array of games on Hellspin is excellent, and the customer support is top-notch. Verification is quick and straightforward. I also want to mention the withdrawal of funds, which is surprisingly fast.
Sometimes I encountered problems with the site loading for a long time, but it wasn't so often, but still, you don't really want to wait when you really want to go in and spend your free time playing.
Iniko, thank you for your positive feedback on Hellspin! We're thrilled to hear that you’re enjoying our excellent game variety, quick verification, and fast withdrawals. It’s great to know our customer support is meeting your expectations. We understand that occasional site loading issues can be frustrating. We’re constantly working to improve the overall experience and will take your feedback into account to enhance site performance. If you have any other concerns or need assistance, feel free to reach out. Thanks for your support and for playing with us!
Hellspin Casino: Where the Devil's Advocate Always Advises "One More Spin"!
Who knew a trip to Hell through the River Styx could be so entertaining? My journey with Hellspin Casino began on a frigid December night in 2023, as I huddled in my frost enveloped car, waiting for relatives at the airport amidst a raging blizzard. Bored from waiting and seeking warmth, I decided to give their Gift Rush slot a spin with some free spins they'd generously bestowed upon me through my phone.
Little did I know, those spins would ignite a blazing hot streak! Not only did I score some impressive winnings and fully wagered the bonus requirements, but I managed to cash out twice on separate occasions. Talk about turning up the heat on a cold night!
Initially, I feared the verification process would be "hellish", but to my surprise, it was smoother than a demon's silver tongue. Uploading my proof of address, payment method and identity documents was a breeze and before I knew it, I was back to stoking the fires of fortune.
Hellspin's interface is a visual inferno, with flames licking at every corner of the screen. It seems that hell hasn't been used in a while which explains the dark blue background. But don't let the devilish design fool you into thinking it's innocent as this casino is heavenly when it comes to user support. The game selection is hotter than Hades, featuring titles from over 60 providers that'll keep you well entertained for eternity.
One of my favorite features is their low $10 minimum for Interac deposits and withdrawals. It's perfect for casual players who don't want to "sell their soul for a good time" lol. However, I must admit, it's been over a year and a half since I've seen any tempting offers from Hellspin. Their current 50% match bonus with 50 free spins isn't quite enough to lure me back into the fiery pit of demons.
Despite this, Hellspin remains a solid choice for online gaming enthusiasts. With it's fiery theme, amazing game choices and efficient customer support via live chat, it's a hell of a good time, just remember to keep a handy fire extinguisher handy, just in case!
Awesome25, thank you for the fiery and entertaining review! We're delighted to hear that Hellspin Casino has warmed up your gaming experience, even on a frigid December night. It’s fantastic to know that you enjoyed our Gift Rush slot, found the verification process smooth, and were impressed by our game selection and user support. We appreciate your feedback on our bonuses and understand your desire for more tempting offers. Rest assured, we’re always working on new promotions and ways to enhance the experience for our players. If you ever need assistance or have more feedback, our support team is here to help. Thanks again for the great review, and we look forward to seeing you back for more “hellishly” good times!
Hellspin is a game-changer. They offer an exceptional live dealer experience that really makes you feel like you're in a real casino. The dealers are professional and friendly, and the video streaming quality is top-notch. I'm really impressed.
Hellspin, on the contrary, impressed me, I've played on many sites and everyone has basically the same problems. But this isn't the case here, I especially want to note the speed of withdrawal of funds, for this I have special respect.
G1lFrog, thank you for your fantastic feedback! We're thrilled to hear that you’re impressed with our live dealer experience and the quality of our streaming. It's great to know that our professional dealers and efficient fund withdrawals have made a positive impact on your gaming experience. If you have any other suggestions or need further assistance, feel free to reach out. We're here to make your experience as enjoyable as possible! Happy gaming!
The game is not responsible gambling at all .
I have requested some time close my account and instead of closing the account Tiffany was keep sending me bonus be and was forcing me to gamble more instead of closing the account. Last week I lost 7000 EUR and when contacted them to give me the money (which I never must be able to play there, because they denied to self exclude me) they closed the account now
Dimram, we're sorry to hear about your experience. We take responsible gambling very seriously and understand the importance of adhering to your request to close your account. It’s concerning to hear that you received bonus offers after requesting closure. Please reach out to our support team directly with your account details so we can investigate this issue thoroughly and ensure that your request is handled appropriately. We are committed to addressing any issues and improving our service. Thank you for bringing this to our attention.
Nice looking interface and you have the site running right ill give you that much I have to keep writing so as to fill up the characters so i guess ill keep writing ok done.
Are you serious your based on Costa Rica , Your withdrawal times are shocking slow , and the reviews I've seen are just a jack up.
If your going to show up on AG you will always run straight into me after what I've been through and others with places from Costa Rica I'll never allow another to suffer through it .
Astaroth, thank you for your feedback. We appreciate your comments about our interface and site functionality. However, we’re sorry to hear about your concerns regarding withdrawal times and reviews. We understand the importance of timely withdrawals and strive to improve our processes. Your feedback is valuable, and we will look into these issues further. If you have specific concerns or need assistance, please contact our support team directly. We’re here to help and work towards a better experience for all our players. Thank you for sharing your thoughts!
The support, the range, and the wins I definitely like. The layout and the flow of the site. Really recommend this site as it’s a great feel, and pays lol that’s the main thing.
kore10111, thank you for your great feedback! We’re thrilled to hear that you like our support, game range, and the overall site layout. It’s fantastic to know that you’re enjoying your wins and the overall experience with us. Your recommendation means a lot to us. If you have any more thoughts or need assistance, don’t hesitate to reach out. Happy gaming!
Nice casino, nice bonuses, fast withdrawals and verification, huge variety of slots! The customer support is very friendly and helpful too. Easy to become a VIP member.
3x times deposit wager needed but that's not such a big problem. Everything else is pretty good, I enjoy the site. The VIP program may need some remake.
jokerxxx, thanks for your positive feedback! We’re glad to hear you’re enjoying the variety of slots, the fast withdrawals, and the friendly customer support. It’s great to know that becoming a VIP member has been easy for you. We appreciate your input on the deposit wagering requirements and the VIP program. Your suggestions are valuable, and we’ll take them into account as we work on improvements. If you have any other feedback or need assistance, feel free to reach out. Enjoy your time at the casino!
Hellspin casino has a Great layout, helpful support, clean site, very appealing vip program, VIP managers are amazing. I would recommend playing here. Always pay you out. Multiple deposit and withdrawal methods. You can access from most countries. Always have great bonuses on offer.
There is nothing I can really say. Maybe the pay id withdrawal option might be a winner in my eyes. That is the only thing I can think of. I don't have any bad reviews.
Thank you for your wonderful review, Daddy2022! We're thrilled to hear that you're enjoying your experience at HellSpin Casino. It's fantastic to know that you appreciate our layout, helpful support team, and clean site design. We're glad that our VIP program and managers have met your expectations, and we're grateful for your recommendation to others. We understand your suggestion regarding the PayID withdrawal option, and we'll certainly take it into consideration as we continue to enhance our services for our players. Your feedback is invaluable to us as we strive to provide the best possible gaming experience. We're delighted that you have no bad reviews and that you're satisfied with our multiple deposit and withdrawal methods, as well as the accessibility of our platform from most countries. If you ever have any further feedback or suggestions, please don't hesitate to let us know. We're here to ensure your time at HellSpin remains enjoyable and rewarding.
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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Hellspin is pretty sick—seriously good stuff. The slots are endless, and I’ve had decent 567$ win. One small downside is that the bonus system isn’t always the clearest.
But whenever I’ve had a question, customer service has been quick to help. I mostly play on my phone, and it runs smoothly without any hiccups. Would definitely recommend giving this casino a shot!