AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your thoughtful review, Igribzis! We're glad to hear that you’re enjoying the easy and safe deposit process with the variety of cryptocurrencies we accept. It’s also great to know that the HellSpin bonuses and low wagering requirements have stood out for you, and that you're enjoying our extensive game library, especially the live table options. We appreciate your feedback on expanding our ongoing promos and will definitely consider that as we continue to improve. We're happy to hear that our customer support team has been quick to assist you as well. Thanks again for your review, and we look forward to providing you with even more exciting experiences in the future!
Love the variety of games, amazing wins and great customer service, amazing vip/missions program. Definitely one of my go to sites. 100 percent recommend Hellspin!
Thank you so much for your fantastic review, sd98! We’re thrilled to hear that you’re enjoying the variety of games, big wins, and the VIP/missions program. It's great to know that our customer service has met your expectations as well. We truly appreciate your 100% recommendation and are honored to be one of your go-to sites. Thanks again for sharing your positive experience, and we look forward to continuing to provide you with top-notch service and plenty of exciting moments. Wishing you lots more amazing wins ahead!
I’ve been impressed by Hellspin variety of withdrawal methods and generous bonus offerings. The platform is user-friendly, and the customer support team responds quickly. Their security measures also provide peace of mind. Although there could be more promotional events, overall, this site delivers an engaging and truly enjoyable experience.
Thank you for your thoughtful review, Cahunito! We’re thrilled to hear that you’ve been impressed with the variety of withdrawal methods, our generous bonuses, and the user-friendly platform. It’s great to know that our customer support team has been responsive and that you feel secure using the site. We also appreciate your suggestion regarding more promotional events and will definitely take that into consideration as we continue to improve. Thank you for sharing your experience with us, and we’re glad you’re enjoying the platform! We hope you continue to have an engaging and enjoyable time at HellSpin. Wishing you the best of luck!
I am impressed with Hellspin casino. Its rapid withdrawal process and generous low-wager bonuses set it apart. The game library is extensive, offering slots, table games, and live options. The secure website and efficient customer support further enhance the experience. Overall, a dependable platform for any casino enthusiast indeed.
Thank you for the great feedback, Cajon1s! We're glad to hear that you were impressed with our rapid withdrawal process, generous bonuses, and the variety of games we offer. It's fantastic to know that you also found our website secure and customer support efficient. We wish you the best of luck and continued fun!
Deposited $100, spun like a madman, and went to $500. Then, it all vanished in a blink. But, I made a comeback with a lucky bonus round. The site runs smoothly, with no glitches mid-spin. That's a gambler's worst nightmare. The withdrawal was faster than my heart rate during a blackjack all-in. Live casino is top-tier, too—real dealers, no weird lags, and I didn’t even have to put on pants. Customer support was helpful, which is rare in the gambling world, it was a solid experience.
Thank you for your detailed review, Kylottt! We're excited to hear about your ups and downs with the gameplay and that you had a great time overall. It's awesome that you enjoyed the smooth site performance, quick withdrawals, and top-tier live casino experience. We're also happy that our customer support was able to assist you. Wishing you the best of luck on your next adventure!
The live casino section is definitely the highlight here. The dealers are professional, and the stream quality is crystal clear. On the downside, the welcome bonus terms felt a bit complicated. Still, it’s worth a try if you’re into live gaming.
Thank you for your feedback, Wonki26! We're thrilled to hear you enjoyed the live casino section and found the dealers professional and the stream quality top-notch. We understand that the welcome bonus terms may seem a bit complicated, and we appreciate your input. We’ll work on making it clearer for future players. Best wishes and good luck!
Featuring a sleek interface and a comprehensive game selection, this online casino delivers an excellent user experience. Multiple payment methods for deposits and withdrawals provide great flexibility.
Withdrawals are processed rapidly, enhancing player satisfaction. The account verification was slightly prolonged, but it didn’t diminish the overall positive experience.
Thank you for sharing your experience, Sassil88! We’re glad to hear that you’re enjoying the user interface, game selection, and fast withdrawals. We understand the account verification process can take some time, but we appreciate your understanding and are happy it didn’t impact your overall experience. Hope you continue to have a great time at HellSpin!
Hellspin Casino offers a seamless user experience with a fantastic variety of games. Withdrawals are prompt and supported by many payment methods, making transactions easy. Although verifying my account took longer than anticipated, it didn’t impact my positive impression of the site.
Thank you for your feedback, Vergarin! We’re thrilled to hear that you had a great experience with the variety of games and the prompt withdrawals. We apologize for the longer account verification process, but we’re glad it didn’t affect your overall positive impression. We hope you continue to enjoy your time at HellSpin!
I decided to try out Hellspin after hearing positive buzz from fellow enthusiasts, and I’m glad I did. The lobby was intuitively laid out, showcasing countless slot machines in fun themes I had never seen before. I spent hours moving between classic fruit slots and more advanced, story-driven ones.
The highlight, however, was the live casino section. I was pleased to see secure payment methods and a robust FAQ page that answered most of my questions.
Thank you for sharing your thoughts, Carleno! We're so happy to hear that you enjoyed exploring the variety of slot machines and had a great experience in the live casino section. It’s always good to know that the payment methods and FAQ page helped keep things smooth for you. We hope you continue to have an amazing time at HellSpin!
Hellspin is a standout platform with an incredible live dealer experience that perfectly captures the atmosphere of a real casino. The dealers are professional and welcoming, and the video quality is top-notch, making the gameplay immersive and highly enjoyable. I’m thrilled with my experience here—not only was it entertaining, but I also managed to secure a win. While it wasn’t huge, it was still exciting to enjoy that moment at Hellspin!
Thank you for sharing your experience, Kurt25! We're thrilled to hear that you enjoyed the live dealer experience and that the atmosphere truly felt like a real casino. It’s awesome that you had a win, no matter the size—it’s those moments that make it all the more exciting! We hope you continue to have great times at HellSpin!
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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With a variety of cryptocurrencies accepted, depositing is straightforward and safe here. The site’s bonuses feature impressively low wagering, and the extensive game library includes countless live table options. Customer support rarely keeps me waiting. If they expanded their ongoing promos, this platform would be perfect for all casino enthusiasts.