AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your detailed and honest review, Levshi007! We’re glad to hear that the classic Vegas vibe and game variety kept your experience fun and engaging. Congrats on your €95 NBA win — that’s awesome! We appreciate your feedback on the withdrawal process and understand the desire for faster payouts and better cashback offers. We’re always looking for ways to improve and will keep your suggestions in mind as we enhance our services. Thanks for choosing us and for sharing your experience — we look forward to having you back for more exciting bets and games!
Nothing overly flashy or groundbreaking, but that’s not necessarily a bad thing. I drop by from time to time, mainly for the live dealer games, and they always run smoothly. The platform is legit, fully licensed, and payouts come through without any drama. If you’re looking for a stable, trustworthy place to play without gimmicks, this one’s a good choice.
Thank you for your thoughtful feedback, VinkiDi! We’re glad to hear that you appreciate the smooth live dealer games and find the platform reliable and trustworthy. Providing a stable and straightforward gaming experience without unnecessary gimmicks is exactly what we aim for. Your recognition means a lot to us! Thanks for choosing HellSpin Casino — we look forward to welcoming you back for many more great sessions!
I love the vip legit never had a person look after us players and even battle for us sometimes when needed. Tiffany you legit are the best of the best. I wish there was an award for best VIP Manager you would 100% cleanup every year you're a great person and I will always be loyal to you. Keep liking you should be proud you literally give it 100% well done. And I would like to thank the developers for creating a great platform easy to navigate great payment methods and well done on the navigation layout of the site. Killer site highly recommended.
Document verification randomly they will ask for a random document does my head in but besides that it’s a great platform and definitely up there in equal 1st place for my choice of platforms.
Thank you so much for your amazing feedback, Deanonal! We’re thrilled to hear how much you appreciate Tiffany and her dedication as a VIP Manager — your kind words mean the world to us and her. We’ll be sure to pass along your praise! It’s fantastic to know you’re enjoying our platform, from the easy navigation to the great payment methods. We understand that random document verification can be a bit frustrating, but it’s all part of our commitment to keeping the site safe and secure for everyone. Thanks again for your loyalty and high recommendation — we’re honored to be one of your top platforms!
As a newbie to online casinos, I really appreciate how much info Hellspin provides! There are tutorials, game explanations, and even a demo account where you can play risk-free before betting real money. They only offer games from top-tier providers like NetEnt, Microgaming, and Play’n GO, so fairness isn’t something to worry about. Plus, their support team is always there to help—sometimes responses take a bit, but they do get back to you. The only tricky part for me was figuring out the bonuses, but hey, I’m still learning! Overall, a great place to start if you’re new to online gambling.
Thank you for your thoughtful review, Chilez! We’re so happy to hear that our tutorials, game explanations, and demo accounts have helped make your start in online casinos easier and more enjoyable. We take pride in partnering with top providers like NetEnt, Microgaming, and Play’n GO to ensure fair and quality gaming. We appreciate your patience with our support team and are always working to improve response times. Bonuses can be a bit tricky at first, but we’re glad you’re getting the hang of them! Thanks again for choosing HellSpin — we’re excited to be part of your online gambling journey!
What impressed me the most in Hellspin is the customer service, because they actually care about resolving issues instead of just giving you copy-paste responses. Oh and withdrawals are like lightning fast. I got my first payout within six hours.
Thank you so much for your fantastic feedback, Vasebi! We’re delighted to hear that our customer service stood out to you with its genuine care and quick problem-solving. Fast withdrawals are something we pride ourselves on, so it’s great to know you received your payout in just six hours. We’re committed to providing the best experience possible and truly appreciate you sharing your thoughts!
HellSpin Casino is an excellent online gaming platform that offers a vast selection of high-quality slots and live dealer games. The website is well-designed, easy to navigate, and provides a seamless user experience on both desktop and mobile devices. Generous bonuses and promotions keep the excitement going, giving players plenty of opportunities to win big. The casino also ensures fast and secure transactions, with multiple payment options available for convenience. With responsive customer support and a commitment to fair play, HellSpin Casino is a top choice for any online gaming enthusiast.
Thank you for your fantastic review, Damiants3! We're thrilled to hear that you had such a positive experience with HellSpin Casino. We’re happy to know that our wide selection of high-quality slots and live dealer games, along with our easy-to-navigate website, contributed to an enjoyable gaming experience for you. It’s great to hear that you’re taking full advantage of our generous bonuses and promotions, and that you found our payment options fast and secure. We’re also glad you’ve had a smooth experience with our customer support team. Your feedback is truly appreciated! We hope you continue to enjoy all that HellSpin Casino has to offer, and we look forward to your next exciting gaming session!
The best casino I ever play, very helpfull support, very helpful service, someone always helped me with my case at any time I did not write, the money won after the payment order comes the next day at the latest
Thank you for your wonderful feedback, justlikeu! We’re so happy to hear that you consider us the best casino you’ve ever played at. It’s great to know that our support and service team were always there to assist you whenever you needed help. We're also thrilled that your winnings were processed smoothly and you received your payments quickly. We strive to provide a seamless and enjoyable experience for all our players, and your kind words are truly appreciated. We look forward to continuing to provide you with top-notch service and many more exciting gaming moments!
Hellspin casino has a great selection of games with great variety. Site is excellent. My personal VIP manager Lucy is amazing fantastic customer service and she always delivers great news. Highly recommend Hellspin casino
Thank you for your amazing review, Whisko! We’re thrilled to hear that you’re enjoying the great variety of games at HellSpin Casino and that our website has been meeting your expectations. We're especially happy to know that your VIP manager, Lucy, has been providing you with fantastic service. We pride ourselves on offering personalized support, and it’s wonderful to hear that Lucy has been able to deliver great experiences for you. Thank you for highly recommending HellSpin Casino! We look forward to continuing to provide you with excellent service and many more exciting gaming moments.
I like everything about this casino. Awesome support team who are fast to reply and don't make you wait long, also withdraw and deposits are very fast as well. Have the bestest VIP Manager Hank.
Thank you for your fantastic feedback, lyn275! We’re so glad to hear that you’re enjoying everything about our casino, especially our fast and responsive support team. It’s great to know that your deposit and withdrawal experiences have been smooth and efficient. We’re also thrilled that your VIP Manager Hank has been providing you with excellent service. We take pride in offering personalized support, and it’s wonderful to hear that Hank has made your experience even better. Thank you for choosing us, and we look forward to continuing to provide you with an amazing gaming experience!
I had a great experience with the live casino section. The dealers were friendly, and the streaming quality was top-notch, creating a realistic casino atmosphere. I deposited $75, played blackjack for a couple of hours, and managed to win $300. Withdrawing my winnings was easy, and the funds arrived in my account within a day. The mobile version works perfectly, which is a big plus since I often play on the go.
Thanks for the awesome review, Masilin! We’re thrilled to hear that you had a great time in the live casino and that the dealers and streaming quality helped create an authentic atmosphere. Congrats on your blackjack win! It’s fantastic to know the withdrawal process was smooth and that the mobile version is working perfectly for you—that convenience is so important when you’re on the go. Thanks again for sharing your experience! Wishing you even more wins and fun moments ahead—hope to see you back at the tables soon!
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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Using this feels a bit like walking into a classic Vegas casino. You know you’ll have fun, but you gotta stay sharp and read the fine print. The variety of games is pretty solid—tried sports betting and slots. Placed a bet on an NBA game and made a small €95 win, which was nice. Also played Gates of Olympus, and let’s just say Zeus was not in the mood to hand out cash that day. The withdrawal was hassle-free, but it did take a bit over 48 hours. Not the fastest, but no unnecessary verification headaches, so I’ll take it. One thing I do wish they had was better cashback deals for regular players.