AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your feedback, Efonika! We’re glad to hear that your experience has been smooth so far and that your $50 withdrawal reached you within 48 hours. It’s always nice when the process goes as expected. And congratulations on your recent slot wins — even the smaller ones add up and make the gameplay more enjoyable. As for the jackpot, we wish you enjoyable sessions, but always remember that wins are never guaranteed and outcomes are completely random. The main thing is to have fun and play responsibly. Thanks for sharing your thoughts — we appreciate it!
So, I withdrew $90 after a decent little win on the roulette. Took 2 days to arrive, not bad! I'm from the UK and sometimes these sites take forever to pay out, but this one was super fast. I was shocked, lol. Playing slots and trying some blackjack next time.
Thank you for your review, Yanink11! Great to hear that your $90 withdrawal reached you in just two days — especially knowing that payouts can sometimes take much longer in the UK. We’re glad the process felt quick and smooth for you, and that your roulette session brought you a nice win! It’s also nice to know you’re enjoying the slots, and we hope your next visit — whether it’s blackjack or something new — is just as enjoyable. As always, play responsibly and within your limits. Thanks for sharing your experience!
I joined with a bonus offer and was able to make the most of it. After clearing the wagering, I withdrew about $140. The games ran well on my phone, and customer support was helpful when I needed to confirm a payout detail.
Thank you for your review, Bisilina223! We’re happy to hear that you were able to take full advantage of your bonus offer and successfully complete the wagering — and congratulations on your $140 withdrawal! It’s great that everything ran smoothly on your phone and that the games performed well throughout your sessions. We’re also glad our customer support team was able to assist you quickly when you needed clarification about your payout. Clear communication and reliable help are things we work hard to provide. Thanks for sharing your experience — we appreciate it!
Just took out my first $70 and guess what? It was super easy! No paperwork or anything, just clicked a couple of buttons and bam, it was in my account in like 2 days. I’m shocked at how smooth that was. Now I’m gonna try some live dealer stuff next time. 😎
Thank you for sharing your experience, Tincert1ni! We’re glad to hear that your first withdrawal went through smoothly and without any complications. It’s great that the process felt simple and that the funds reached you within a couple of days — a hassle-free payout is exactly what we aim for. If you decide to explore live dealer games next time, we hope the experience will be just as straightforward and enjoyable. And as always, please remember to play responsibly and only within your limits. Thanks again for your feedback!
Live games are where this place shines. I’ve played a lot of blackjack online, but few sites offer dealers this professional and engaging. You really feel like you're at a real table—even from your couch. Sad that best live tables not 24/7, but it’s obvious, dealers also need rest😅
Thank you for your great review, Binderman! We’re thrilled to hear that our live dealer games, especially blackjack, bring that authentic, engaging experience right to your couch. We appreciate your understanding about dealer availability—they definitely need their rest to keep the quality high! Thanks for being part of our community, and we look forward to more exciting live games with you!
Depositing was simple, and I appreciated the clear layout of games. I played blackjack and a few slots, cashed out $125, and didn’t run into any issues. The site responded well on my tablet, and I liked the variety of promotions available during the week.
Thank you for your wonderful review, KanizePiece! We’re glad to hear that depositing was simple and you enjoyed the clear game layout. It’s fantastic that you cashed out $125 without any issues and that the site performed well on your tablet. We’re also happy you liked the variety of weekly promotions! Thanks for sharing your experience—wishing you many more wins ahead!
Their mobile platform is so well-optimized that it feels native. No bugs, no crashes. I especially love how easy it is to switch between slots and live games. Would give five stars if they added dark mode, cause I love playing at night, and it can be too flashy.
Thank you for your fantastic review, Preston98! We’re delighted to hear that our mobile platform feels so smooth and bug-free, making it easy for you to switch between slots and live games. Your suggestion for a dark mode is a great idea—thanks for sharing! We’ll definitely consider it to improve the night-time experience. Thanks for your support and 5-star enthusiasm—we appreciate having you with us!
I can't name any bad aspects of Hellspin because I just haven't found any. I spend a lot of time here playing slots. There are plenty of games, although I have my favorites, but sometimes I want to try something new. Also, what is very important, deposits are very fast. In general, it's just top.
Thank you for your fantastic review, Ermano! We’re thrilled to hear that you haven’t found any downsides and that you enjoy spending time playing slots with us. It’s great that you appreciate both your favorites and the chance to try new games. Fast deposits are something we take pride in, so we’re glad that stood out to you. Thanks for calling us “just top”—we look forward to keeping your experience excellent!
Plenty of promos and games that keep getting added to my favorites list weekly. Manager and team are always available to help out when I need something fixed
Withdrawal times every now and then, but that is because I haven't learned how to do the crypto thing yet, which I need to get onto so I can withdraw quickly and easily
Thank you for your great review, Danc76! We’re glad you enjoy the wide range of promos and games that keep getting added to your favorites. It’s awesome that our manager and team are always ready to help when needed. No worries about withdrawal times—once you get the hang of crypto withdrawals, you’ll see just how quick and easy they can be! Thanks for being with us, and we’re here anytime you need assistance.
It's the best online gaming platform. VIP Manager is very helpful. App is easy to use. I am using Hellspin Casino from last 3 years and won lot of jackpots
Thank you for your amazing review, Veetkalsi! We’re thrilled to hear that you’ve enjoyed HellSpin Casino for the past 3 years and that our VIP Manager has been so helpful. Congratulations on all those jackpots—you truly deserve it! Thanks for being such a loyal player, and here’s to many more big wins ahead!
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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So far, so good, but I’m waiting for a jackpot!
I got a few wins from slots, but I’m not holding my breath for the big one yet. I withdrew $50 and it was in my account in 48 hours. So far, so good. Just waiting for that jackpot, lol.