AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your honest review, Pejenkins! We’re glad to hear you find our casino solid and trustworthy, with smooth deposits and withdrawals, great odds, and responsive support. We appreciate your feedback about promotions not always being clearly advertised and will work on making them more visible. Thanks for playing with us—we look forward to continuing to provide you with a great experience!
Everything is beautiful in this casino, everything is available, the withdrawal method is beautiful, and you do not feel the time, and the bonuses are also valuable
Thank you for your wonderful review, Rashooo! We’re delighted to hear that you find everything beautiful—from the casino features to the withdrawal methods and valuable bonuses. It’s great that time flies while you’re enjoying your experience with us! Thanks for being part of our community—wishing you lots of fun and wins ahead!
I like that my favorite games are saved and always there to have fun. There are so many games to choose from. I once got paid out $9000. Which was awesome. I can't remember what game I was playing but that was memorable. Check out this site. They paid me fast. I appreciate the customer service. And I like how I can get free spins for being a playing customer.
Thank you for your fantastic review, Inferni101! We’re thrilled to hear that you enjoy having your favorite games saved and that our huge game selection keeps you entertained. Wow—congratulations on that incredible $9,000 win! It’s great that you experienced fast payouts and appreciated our customer service. We’re also glad you like the free spins rewards—thanks for being a valued player. Here’s to many more memorable moments ahead!
Hellspin - great place for casual gaming—the slots are fun with excellent RTP rates, and withdrawals are processed quickly without delays. The support team is very friendly and knowledgeable, but it would be perfect if their live chat didn't close early on weekends.
Thank you for your great review, Sachel1! We’re glad you enjoy our fun slots with excellent RTP and appreciate the quick, smooth withdrawals. It’s wonderful to hear that our support team is friendly and knowledgeable. We also appreciate your feedback about live chat hours on weekends and will take it into consideration to improve your experience. Thanks for being with HellSpin—we look forward to keeping your gaming casual and enjoyable!
I’ve been enjoying my experience immensely—particularly because of the lightning-quick cashouts and friendly customer support. The variety of games is also fantastic. Just wish their mobile version was a bit smoother at times.
Thank you for your wonderful review, Sid001! We’re thrilled to hear you’re enjoying our lightning-fast cashouts, friendly customer support, and fantastic game variety. We appreciate your feedback about the mobile experience and will keep working to make it even smoother for you. Thanks for being part of our community—here’s to many more great moments ahead!
Gaming here has honestly been a joy—quick payouts, plenty of payment options, and a fantastic variety of games that actually pay well! The icing on the cake is their top-tier support; they're friendly, patient, and genuinely committed to helping players.
Thank you for your fantastic review, Tasik1982! We’re so happy to hear that gaming with us has been such a joy—with quick payouts, diverse payment options, and great games that pay well. It’s wonderful to know our support team’s friendly and patient service made a positive impact. Thanks for being with us—we look forward to keeping your experience top-notch!
Hellspin Casino has everything a player could ask for: plenty of secure deposit methods, a huge library of games with generous RTP rates, and exceptional customer support that always acts responsibly and promptly solves any issue.
Thank you for your fantastic review, Zhelik! We’re delighted to hear that HellSpin Casino offers everything you’re looking for—from secure deposit methods and a huge game library with generous RTP to exceptional, responsive customer support. Your satisfaction means a lot to us. Thanks for choosing HellSpin—we’re here to keep providing you with the best experience possible!
I gave the live casino a shot, and honestly, it was fun for a bit. I hit a small win of $20 on blackjack. The dealers are cool, and the stream quality’s decent. But sometimes it takes a while for the dealer to shuffle. Other than that, it’s a good way to kill time.
Thank you for your honest review, Zildiska! We’re glad you had fun trying out our live casino and congrats on your $20 blackjack win! We appreciate your feedback about the dealer shuffle times and will work on making the experience even smoother. Thanks for sharing your thoughts—we hope your future sessions are even more enjoyable!
Was a little skeptical at first, but man, Hellspin is the real deal. The live dealer games are smooth as butter, and the dealers are actually friendly. Feels like a real casino, but I can play in my pajamas. Cashed out twice already with no hassle!
Thank you for your awesome review, Valentin001! We’re so glad we could win over your skepticism! It’s fantastic to hear you love our smooth live dealer games and friendly dealers—plus, playing in pajamas is definitely a perk! Congrats on your hassle-free cashouts too. Thanks for choosing HellSpin—here’s to many more great wins from the comfort of home!
Worst experience since I play in online casinos. They have a clause in general bonus terms which the maximum bet is 5 euro if you have a bonus. I made big winnings on 4 euro bets and then raised the stake to 6 euros and wagered the bonus. So the average was around 5 euros. After I wagered the bonus I purchased some bonus games and made around 10.000 euro. Tried to withdraw some and 15 hours after I received a mail that they confiscated all the winnings because I bet 6 euros in the bonus wagering stage. There is no alert message announcing you went over the limit like ALL online casino have. This is an abusive clause in order for them to confiscate winnings. They should always announce the limits clearly, not hiding them in general bonus terms and conditions. Please beware of these scamming clauses!!
Thank you for sharing your concerns, t3stycool. We’re sorry to hear about your frustrating experience. We understand how important clear communication is, especially regarding bonus terms and wagering limits. Our goal is always to maintain fairness and transparency, and we regret if the information about the maximum bet during bonus play was not as clear as it should be. We encourage all players to review the full terms carefully, and we’re continuously working to make these as accessible and understandable as possible. If you’d like, we’re here to discuss your case further and see how we can assist. Thank you for your feedback—it helps us improve.
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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After playing here regularly, I can confidently say it’s a solid, trustworthy casino. Depositing and withdrawing are smooth experiences, and the games offer great odds compared to other places I've tried. The support team responds fast and politely. My one minor issue is that sometimes promotions aren't advertised clearly enoug