AskGamblers Quick Overview
Editor's View
It's hot at HellSpin Casino and each spin of the reels raises the temperature significantly. HellSpin Casino comes with the unique layout and theme and players who are up to no good can find a wide range of online slots and other casino games here. As one might games, the responsible gambling tools are lacking, but the casino's fast in payouts, especially for some specific methods.
- Home to more than 60 gaming providers
- Fast withdrawals (some payment methods)
- VIP Program
- Slow verification processing times
- Limited responsible gambling information
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HellSpin Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about HellSpin Casino
HellSpin Casino is an online casino site home to an attractive collection of games, payment methods, support options and more. The site is owned and operated by TechOptons Group and it features licenses by the Government of Curacao, Estonian Tax and Customs Board and Kahnawake Gaming Commission.
There’s a great selection of casino bonuses available to new and returning players, and you can play from your PC and smartphone. The casino supports all kinds of devices and operating systems, including iOS, Android, and Windows.
You also have the opportunity to join a VIP Program, and the more you get involved, the better your rewards are. It’s also open to regular players or if you’re a high roller.
For more information, keep reading our online casino review to get the facts before you play.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 5-9 days
- Card Payments 5-9 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at HellSpin Casino
The casino supports a plethora of payment options, including Visa, MasterCard, Skrill, Neteller, EcoPayz, Jeton, Interac and much more. It’s also a cryptocurrency casino, so you can choose from several different crypto options.
The minimum deposit is 10 EUR, and the same applies to withdrawals. You must verify your account when asked. Usually, this happens during your first withdrawal. The KYC verification can take up to 72 hours.
The casino aims to process withdrawals within 12 hours if you’re using an e-wallet. However, if you’re using a credit or debit card, withdrawals can take up to 7 working days. The good news is that cryptocurrency withdrawals are usually quicker and can take less than 24 hours.
You can withdraw up to 4000 EUR per day, 16,000 EUR per week and 50,000 per month. Exceptions can be made if you’re a VIP and progressive jackpots are paid in full.
Games at HellSpin Casino
If you like a big game selection, there are plenty here. The casino is home to 60 gaming providers, so there’s no shortage of casino games. You can enjoy the latest online slots, bonus buys, table games and live casino games.
The providers can be listed inside the gaming lobby so you can easily see which ones you have access to. You can also select your favourites to view only their games, a helpful feature if you have your favourites.
If you want to save time and you’re a casino pro, you can also use the search engine tool. You can type in any game, and the casino can find it almost instantly.
If you prefer the thrill of live dealer games that use curing edge technology from top live providers, you won’t be disappointed here. You can enjoy a flawless and smooth experience with the live dealers, creating the ultimate live casino experience. There are games of Live Blackjack, Like Poker, Like Roulette and more. Most of the games are available 24/7, although some will be open throughout different intervals of the day, depending on the provider.
HellSpin Casinos Commitment to Responsible Gambling
The casino supports a responsible gambling environment, but there is limited information on its website. However, if you have any responsible gambling concerns, you can contact the casino 24/7 because there's an option to self-exclude.
Other than that, not much goes on in this department and we'll update this section should anything changes.
Customer Support at HellSpin Casino
If you have any questions or concerns, you can contact the casino 24/7. One of the quickest options is live chat which can be launched from any page and is currently available in six languages.
You can chat with a live chat agent, or if they’re busy, you’ll join a queue until one is available, as there is no chatbot. Agents are friendly, experienced and responsive, so you shouldn’t have any issues.
If, for some reason, you need additional support, you can also email the casino 24/7. Any complaints must be sent by email, and you can use the AskGamblers Casino Complaints Service if needed.
You’ll also find an online contact form in the Support section and an FAQ page.
Complaints
Read the complaints other players have left for HellSpin Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Thank you for your review, Turbins! We’re thrilled to hear that you enjoyed the live blackjack experience. Smooth streams and engaging dealers are exactly what we aim for, and it’s great that it felt so immersive — almost like being at a real table! It’s also nice to know that trying something new outside of slots turned out to be so enjoyable. Your feedback motivates us to keep delivering high-quality live games for all our players. Thanks for sharing your experience, and we hope your next session is just as fun!
I started with the welcome offer and tried a mix of slots and table games. I cashed out $140 the next day. The interface was smooth and clear, with no glitches or crashes on mobile.
Thank you for your feedback, Eronikis54! We’re glad to hear that your experience with the welcome offer went well and that you enjoyed both slots and table games. Congratulations on your $140 cashout! It’s great to know that the interface was smooth and easy to use, with no glitches or crashes on mobile — providing a stable and enjoyable experience is something we take seriously. Thanks for sharing your experience! We hope your future sessions are just as seamless and rewarding.
The first deposit bonus gave me a ton of spins. I didn’t hit a huge win, but it was fun trying out all the different games with free credits. 5 stars guys keep it up:)
Thank you for your review, Yab111! We’re thrilled to hear that your first deposit bonus gave you plenty of spins and the opportunity to try out different games. Even if the big win didn’t come this time, it’s great to know you had fun exploring the variety of options available with your free credits. Your 5-star rating means a lot to us and motivates our team to keep delivering enjoyable and rewarding experiences. Thanks for sharing your feedback, and we hope your next sessions bring even more excitement!
If you love slots, you’ll feel right at home here. Bright visuals, good variety, and a decent hit rate. I’d like a few more table games for when I want a change of pace, but it’s still a great place to play. I’ve had some nice small wins that keep the excitement alive.
Thank you for your feedback, Gil3rmo! We’re glad to hear that you enjoy the slot selection, visuals, and the overall variety — it’s great that the small wins keep the excitement going. Your suggestion about adding more table games is appreciated; feedback like yours helps us understand where players would like more options and variety. It’s wonderful to know that, despite that, you still find the site a great place to play. Thanks for sharing your experience, and we hope your future sessions continue to be fun and rewarding!
The games here are top-notch, and I’ve had some good wins. Deposits are instant, withdrawals take a bit longer but still reasonable. The bonus terms could be a bit clearer, took me a moment to figure them out. Still, a very solid online spot for some evening fun.
Thank you for your feedback, Rodr1! We’re glad to hear that you enjoy our games and have had some good wins along the way. It’s great that deposits are instant and that withdrawals are processed in a reasonable timeframe. We also appreciate your note about the bonus terms — clarity is important, and your feedback will help us make them easier to understand for all players. It’s wonderful to know you consider our site a solid choice for some evening fun. Thanks for sharing your experience, and we hope your future sessions continue to be enjoyable!
I’m not very techy, but I managed to sign up, deposit, and play within minutes. That’s a win already 😂 Slots are fun, and I like the colors on the site. One suggestion though: the bonus info should be bigger or bolder. Hard to find it at first!
Thank you for your feedback, Drofs1! We’re glad to hear that signing up, depositing, and getting into the games was quick and easy — it’s important to us that the site is accessible for everyone, regardless of technical experience. It’s also great to know you’re enjoying the slots and that the site’s design adds to the fun. We appreciate your suggestion about making the bonus information more visible. Feedback like yours helps us improve the interface and ensure important details are easy to find for all players. Thanks for sharing your experience! We hope your future sessions continue to be enjoyable and hassle-free.
Everything ran smoothly from the first spin. I played on mobile most of the time and had no performance issues. I used a bonus, hit a couple of nice wins, and withdrew $135. The site made it easy to manage balance and wagering progress. Very efficient overall.
Thank you for your feedback, Azul4ik! We’re thrilled to hear that everything ran smoothly from your very first spin and that your mobile experience was seamless. It’s great that you were able to take advantage of a bonus, enjoy a few nice wins, and withdraw $135 without any issues. We’re also glad the site made it easy to manage your balance and track wagering progress — efficiency and clarity are exactly what we aim to provide for our players. Thanks for sharing your experience! We hope your future sessions continue to be just as enjoyable and smooth.
The casino section worked perfectly on mobile, which made it easy to play on the go. I tried some progressive slots and live blackjack. After about an hour, I cashed out $145. Everything was intuitive, and the interface made the experience easy to follow without needing support.
Thank you for your review, Fubu! We’re glad to hear that the casino section worked flawlessly on mobile and made your on-the-go sessions enjoyable. It’s great that you were able to try progressive slots and live blackjack, and congratulations on your $145 cashout! We’re also happy to know that the interface felt intuitive and easy to navigate without needing support — creating a smooth and accessible experience is exactly what we aim for. Thanks for sharing your experience! We hope your future sessions are just as fun and seamless.
Some major CS2 matches are covered, while others are missing entirely. I couldn’t find markets for a popular Asia-Pacific tournament. Feels like coverage depends on region. That’s fine, but I’d prefer consistency. Especially when it's listed in their advertised sports. A schedule would help manage expectations.
Thank you for your feedback, Kiroh! We appreciate you taking the time to share your thoughts on our sports coverage. It’s true that availability of markets can vary depending on the region, and we understand how this can be frustrating when certain tournaments or matches aren’t listed, especially for popular events like CS2 in the Asia-Pacific region. Your suggestion of a schedule is a great idea — it would help players manage expectations and plan their bets more easily. We’ll make sure to pass this feedback to our team as we continue to improve consistency and transparency in our sports offerings. Thanks again for sharing your experience! Your input helps us make the platform better for everyone.
Their loyalty perks actually feel like they matter. It’s not just empty badges—you unlock real bonuses and cashback deals that stack up over time. I started at the lowest level and saw progress fast. It rewards consistency, which is how a loyalty system should work.
Thank you for your feedback, V1lvet! We’re glad to hear that our loyalty program has made a positive impact on your experience. It’s great that you’ve noticed real value in the bonuses and cashback deals, and that starting at the lowest level still allowed you to see progress quickly. Rewarding consistency and engagement is exactly what we aim for in our loyalty system. Your feedback confirms that our efforts to make the program meaningful are working, and we hope it continues to enhance your gameplay. Thanks for sharing your experience!
HellSpin Casino News
Read all news about HellSpin Casino, check for updates and stay tuned for exclusive bonuses.
Business tends to slow down in summertime, so people can all take a much-needed breather. However, this doesn’t seem to apply to our Casino Complaints Service team, who are busy as beavers year-round.Proof? It was mid-July when they helped one of our players recover no less than €250,000!Read on to learn how the complaint played out in case you encounter a similar issue with a casino.Stalled Withdrawal and Repeated KYC ChecksOur member airesvitor got in touch with our support department on 10 July, complaining about a stalled withdrawal despite having provided all of the necessary KYC documents.According to the player, such a situation has never happened before, as he had successfully withdrawn money from HellSpin Casino multiple times. This time, however, was different, and the identity verification process was stalled.Our support staff jumped in and requested an explanation from HellSpin, to which they replied that big wins require additional proof of identity and, also, that the process was delayed due to the player’s change of address.HellSpin responded immediately and asked for patience on both ends, justifying the stall with their verification procedures.A week later, however, the casino requested another extension of the deadline, which was granted. Finally, on 24 July, the KYC check was completed, and HellSpin began paying out in accordance with its own withdrawal limits.Patience Is a VirtueAlthough we strive to process and close all complaints as quickly as possible, sometimes we ask you to be patient and wait a bit before the case is resolved. This particular complaint took two weeks to resolve, but when it was finally cleared, it was to the satisfaction of all parties.We thank airesvitor for placing his trust in us, and hope all our members follow in his footsteps and submit a complaint to us whenever they hit a wall with an online casino.
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I usually stick to slots but tried the live blackjack outta boredom. Dang... smooth streams, no lag. Dealer was actually funny too 😅 Felt like I was at a real table, no joke.