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Heaven Casino

Average Complaint Response Time: 1 week
Average Complaint Response Time: 1 week

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Heaven Casino Review

  • Good assortment of slots and other games from different platforms
  • Available in either instant-play or downloadable modes
  • Mobile gaming available on most iOS and Android devices
  • Live chat support available between 08:00 and 22:00 GMT (23:59 GMT Sundays
  • Secured with SSL encryption
  • Proven fair by TST
  • No players from Canada, China, Turkey
  • Support staff unavailable before 08:00 GMT
  • No phone support
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General info & Latest Promos
Website http://casino.pokerheaven.com
Owner InTouch Games LTD Casinos
Casino Promotion

Heaven Casino is an online casino that treats all of its players like angels. It is powered by the Microgaming Quickfire, GTECH G2, and IGT platforms and features either downloadable or instant-play gaming, along with dedicated customer service. In addition to both virtual and live casino options, the site also features a sports book and poker room. Many of the games are even available on iOS and Android smartphones and tablets. Heaven Casino is licensed by the jurisdiction of Malta.

Restricted Countries

Heaven Casino is unable to accept players who live in Canada, China, Turkey, or the US and its territories. Residents of all other countries are welcome as long as online gambling is not prohibited by their country's laws.

Virtual Games

Heaven Casino is truly heaven for slot lovers, with dozens of titles from more than one platform. Players can spin their way to big wins with exciting bonus video slots like Hellboy, The Dark Knight, Immortal Romance, Avalon II, and Big Bad Wolf. The site also features numerous classic three-reel slots.

Heaven Casino's virtual table games section also has plenty to offer. Choose from popular roulette variants like French, European, and American, or try your luck in blackjack with editions Vegas Strip, Double Exposure Gold, and Premier Multi-Hand. Other games include Cyberstud Poker, Poker Pursuit, Baccarat, Casino War, Casino Hold'em, Triple Pocket Poker, and more.

Video poker enthusiasts have a lot to choose from at Heaven Casino. Each game features generous paytables, smooth graphics, and advanced options for experts. Available variants include Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, and All-American Poker.

Players looking for something totally different can enjoy Heaven Casino's unique selection of specialties, including Keno, Crack the Safe, Fortune 36, and numerous scratch games and other interactive favorites.

Live Games

Heaven Casino features live games of blackjack, baccarat, and roulette running throughout the day. Players can log in, make bets, and interact with the dealers and each other in real time. All of the games are dealt with professional standards and allow a wide range of bet sizes.

Mobile Gaming

Players who own an iPhone, iPad, Android, or other compatible modern mobile device can enjoy many of Heaven Casino's games on the go. The mobile version will automatically load whenever a mobile browser is detected. This ensures that all players can start playing on their devices in just seconds.


Heaven Casino makes it easy to get in touch with the customer service department. Representatives are available through live chat every day between 08:00 and 22:00 GMT (up to 23:59 GMT on Sundays to ensure that you can get issues resolved before the work week starts). Outside of these hours, players can send Heaven Casino an email and expect a reply by the following day.

Security and Fairness

The entire Casino Heaven website is encrypted with the latest SSL technology. This protocol works by obscuring all sensitive information, including passwords, credit card numbers, and banking details, ensuring that no one is able to steal player data. The site also protects its players from getting their personal information sold to third parties with a privacy policy.

All of the platforms offered on the Casino Heaven site are regularly audited by TST for fairness. These tests are conducted independently of the casino, and as such players can rest assured that all games are powered by a genuinely random number generator.


Casino details
More Casino Details More details
  • Website

  • Software

    Microgaming, IGT (WagerWorks), GTECH G2
  • Deposit Methods

    ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Solo, Ukash, Visa Electron, instaCash, ewire, Visa, Nordea, Boleto, Swedbank, Moneta, ePay.bg, Euteller, Neosurf, Multibanco, Gluepay, BankLink, Skrill
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Pending Time: 48-96 hours

  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Belgium
    • Canada
    • China
    • Estonia
    • Germany [1]
      • Schleswig-Holstein
    • Italy
    • Puerto Rico
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Download, Instant Play, Mobile
  • Manual Flushing

  • Currencies

    Euros, US dollars
  • Languages

    English, Romanian, Russian
  • Licences

    Malta Gaming Authority
  • Company

    InTouch Games LTD Casinos
  • Live Chat

  • Contact

    Support Mail Email: [email protected]

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Heaven Casino Reviews by Players


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blondie 1373 reviews
Reviewed on February 1, 2015


I'm really happy to admit that lately Microgaming has become one of my top 3 favorite software. At first I wasn't a big fan of them because most slots I played paid me very little and I wasn't lucky there. Recently I've been giving Microgaming another chance and I've already found many amazing games that can bring nice winnings too. So earlier this month I decided to become a member at Heaven casino, which also has microgaming and 2 other software. I guess the logo and the name just attracted me too much.

I made a 30€ deposit and started to play Dolphin Quest because I know that few members really like this game, so I gave it a try. I placed the minimum bets of 0.50€and within the first 40 spins I got a few 5 of a kind wins that paid nice ( each time around 5€) and then I managed to get the bonus game, where I spinned the wheel and got a 17.50€ win! Then I continued to play this game and a few spins later I got another bonus game, this time it paid 2x less than before. I continued to play for about half an hour, got few bonus rounds but no free spins, and when I had made a little profit there of 25€ I decided to change the game. I decided to go with Red Hot Devil slot, It has 5 Reels and 25 paylines and I made the minimum bets of 0.25€. I played it for about 200 spins and to be honest, I was quite disappointed, most of the spins were empty and the ones that weren't, didn't pay more than 0.35€ ( in best case scenario, more often they were 0.02€ wins). It definitely isn't my favorite game from Microgaming, but I was expecting to get at least something out of it. So after that I decided to play their table games. I played Casino Holdem for around 15 minutes, but I didn't have any luck and lost my money.

Overall I had a descent time at Heaven casino, the flash play lagged a bit, but other than that I enjoyed their game selection and I think I might make another deposit there to get more acquainted with their table games, because the variety of them was nice. I also would like to try their live games.

I tried to contact their live support once, but all I got was a window, saying they're all busy so I can come back later or sent a form. I tried to send the form for my question but I received an automated email,saying the email hasn't been sent. I don't think it's good that you have such a hard time contacting the support. I give them 7/10.
bogdangy 515 reviews
Reviewed on January 31, 2015


The name of this casino is a good one in my opinion, but I wanted to see if the casino itself is good! It is a casino powered by Microgaming games but also other 2 providers, IGT and GTECH G2 that are unknown for me!

When I visited their website, I saw that they have a good welcome bonus that is 100% up to 250 euro and acceptable wagering requirements of 40 x! The minimum deposit is 10 euro and they have a lot of payment options, but I wanted to deposit 20 euro via Skrill to receive a bigger bonus. With 40 euro in my account, I opened Thunderstruck II slot because I like it and I started to spin! Only 2 minutes passed and I triggered the free spins feature but didn’t paid me well, only 6 euro from this feature and I was a little bit worried.

While I was playing this slot, I remembered that I didn’t play The Dark Knight Rises slot for a long time and I decided to try it, maybe I will complete the wagering requirements. It proved to be a bad choice because it lasted only 30 minutes and I lost the money! I don’t know what happened because I ran out of money very fast!

Overall it wasn’t a bad experience but I wasn’t happy at all when I saw that the payout rate isn’t so good! The games are just ok, I like this kind of slots so I will give a 9! They have a lot of payment options that will receive a 9 from me! Even if I lost my money, I will give an 8 for the welcome bonus because of the good amount and acceptable wagering requirements!


The payout rate disappointed me so I will give only a 6!

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