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Heart Bingo Casino

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Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

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Heart Bingo Casino Review

  • Licensed for UK players
  • Includes several top slots from leading vendors
  • Features unique range of instant win games and bingo
  • Available on mobile
  • 24/7 live chat, UK freephone, and email support
  • Secured with SSL encryption
  • Proven fair to UKGC standards
  • Unavailable to players outside the UK
  • No table games or other casino specialties
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General info & Latest Promos
Website https://www.heartbingo.co.uk/
Established 2010
Owner Gamesys Ltd. Casinos
Casino Promotion

Heart Bingo is a UK online casino and bingo room with a cute romantic theme. Players here can access a variety of NetEnt, Eyecon, Gamesys, IGT, and WMS slots on their smartphone, tablet, and/or home computer through an instant-play interface. The casino also offers players a number of instant win games. Heart Bingo is licensed by the governments of the United Kingdom and Gibraltar.

Permitted Countries and Territories

Heart Bingo is designed exclusively for players who live in the United Kingdom.


The vast majority of games at Heart Bingo are slots. The site is home to dozens of popular bonus video slots from leading vendors like NetEnt and Gamesys, ensuring that there’s a high-quality game for every kind of player. Some of their most popular titles include Starburst slot, Double Bubble slot, Tiki Island slot, The Wizard of Oz Ruby Slippers slot, and Zuma slot.

A few instant win games are also available. These include fixed odds games and interactive scratch simulators that give players a chance at big prizes at a modest bet level.

No table games, video pokers, or other casino specialties are offered at Heart Bingo.

Mobile Gaming

Heart Bingo is designed for every kind of player. This includes those who prefer to play on their smartphone or tablet. Those who want mobile access just need to open the casino’s website on their device; no app download is needed, and players can pick up right where they left off on any device.


Heart Bingo has support agents available 24 hours a day, 7 days a week. Most players prefer contacting the staff through a convenient live chat system. Players also have the option of calling the casino using a UK freephone number, or sending them an email or online contact form inquiry.

Security and Fairness

All of the pages at Heart Bingo, including the registration and cashier pages, are protected with SSL encryption. This technology makes it practically impossible for anyone to be able to read private data sent to the casino for any purpose.

All of the games at Heart Bingo are provided by trusted vendors who are routinely audited to meet UKGC standards. We have no doubt players are getting a fair game here.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    NetEnt, IGT (WagerWorks), WMS, Eyecon
  • Deposit Methods

    Maestro, MasterCard, Neteller, PayPal, Paysafe Card, Visa
  • Withdrawal Methods

    Maestro, MasterCard, Neteller, PayPal, Paysafe Card, Visa
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: Not offered

    Cheques: Not offered

    Pending Time: 24 hours

  • Withdrawal Limit

    GBP 10,000 per transaction
  • Affiliate Program

    BetVictors Affiliates
  • Allowed Countries

    • United Kingdom
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    British pounds sterling
  • Languages

  • Licences

    Gibraltar Regulatory Authority, UK Gambling Commission
  • Company

    Gamesys Ltd. Casinos
  • Established

  • Live Chat

  • Contact

    Support Telephone: 0800 458 3360

    Support Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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Heart Bingo Casino Reviews by Players


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TinaTurnip 1 review
United Kingdom
Reviewed on January 16, 2021


Nothing I can think of at all. Offers free games albeit extremely hard to win anything.
Had one "box bonanza" won about 60p.
Cant think of ANY other positive things at all


Don't pay out properly on friend referral!
Misleading so called bonuses.
Don't give £50 for bingo its actually just 50 tickets very misleading. Shame on heart bingo.
Please BEWARE!!
xtcganjaxtc 2 reviews
United Kingdom
Reviewed on March 4, 2019


Can't fault the chat promotions, they offer real money prizes with no wagers and are a lot of fun to play.


I got a ban from heart/virgin/monopoly/jackpotjoy and starspins for 3 months because of a comment I made on chat. I said that I don't make deposits because I hate losing so I only play with winnings from freebies and got an instant ban. I contacted support straight away and was told I got the suspension because I am unhappy when I lose and I should be happy....lol (unbelievable). I replied back that I am happy when I lose because its your money I'm losing not mine because I only play freebie winnings and they terminated the chat.
pennybri 16 reviews
Reviewed on December 1, 2017


Some good slot games and really fast withdrawal times. They do promos but you only win pence on them.


I became a VIP after depositing a certain amount which I'm not allowed to mention, first day they give me a VIP bonus and It was quite good but after that the VIP status is no good. They only offer you the VIP bonuses after you have gone through your deposit limit. I complained about this to customer services and they was very rude and then agreed to start sending me a VIP bonus at the beginning of the month. So then when the beginning month came they take the VIP status from you. I would never recommend this casino to anyone who is a high roller as the VIP program is the worst I've come across. I get more from casinos without being a VIP.
tino1005 3 reviews
United Kingdom
Reviewed on June 16, 2017


Introduction bonus, games are entertaining and some are in HD format, easy to use, deposit and navigate.


Some of the money is shared with other sites. Double bubble jackpot is the same as on Virgin, starspins, jackpotjoy, so misleading when you see the £100,000.00 jackpot thinking its limited to this one site, withdrawals can be sporadic, some 24 hours some 3 days.

Whatever you do, 'DO NOT' contact customer support and upset them, I did by mentioning data sharing relating to financial and confidentiality concerns, they became very tetchy and closed all my accounts across ALL the sites, Virgin, Heart, Jackpotjoy, Starspins & Ceasars.
nickuk911 27 reviews
Reviewed on July 7, 2016


Its a good site as is all Gamseys sites I have used, I've never had to fiddle around sending verification documents and if I win and make a withdrawal it is always processed within 24 hours and normally with me after a few days.


- It is obviously Bingo orientated so don't expect a wide range of slots
- When setting deposit limits you can choose between daily/weekly or monthly However monthly limits must be a minimum of £50, although that isn't much to most people players should be able to select any amount they like instead of being forced to set £50 upwards.

Other than that decent casino/bingo site which seems pretty fair and pays in a timely fashion.

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