Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Haz Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Haz Casino

Our Rating CasinoRank
7/10
CasinoRank
Player Rating 8 reviews
7.3/10
8 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Home to leading software companies
  • Multiple payment options
  • Live chat is open 24/7
  • Mobile friendly design
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Haz Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.hazcasino.com/en/
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Arabic
Casino Type
Instant Play, Mobile, Crypto Casino, Sports, Live Casino

Haz Casino is an online casino where members can enjoy thousands of games that include some of the very best slots, jackpot games, scratch cards, table games, video poker games and a live casino. Players will be able to enjoy these games from multiple software providers like Microgaming, NetEnt, Quickspin, Thunderkick, Wazdan and more. The site supports multiple languages and can be played instantly through a web browser or on the go. Haz Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Algeria, Estonia, France, Hungary, Italy, Panama, The Netherlands, Spain and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can be enjoyed on the go too. This means players can simply log in through most mobile devices which include smartphones and tablets. The games can be reached by a compatible mobile browser which eliminates the need to download an app and many of the casinos most popular games are available. 

Security and Fairness

The casino takes security seriously which is why they use a high level encryption to make sure all data and financial information is always encrypted before being transmitted over the servers. 

Games are also monitored for fairness thanks to the casinos random number generator which will make sure all games are resulting in random outcomes. 

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Haz Casino. Learn more about complaints.

Show all complaints
Haz Casino - Declined payment for no legitimate reason

Dear AskGamblers team,

I see myself in obliged to file a complaint against Haz casino due to the fact that they refused paying out my balance of 40.20 and blocked my account instantly for no legitimate reason. I know, the amount of money is rather small, but it seems that especially in cases with such rather small amounts Haz casino uses the practice described below, as users are more likely to refrain from further complaints and efforts if the amount of money is that small.

In the following, I am going to outline the events:

I created my account at Haz casino in the evening on Saturday, 2nd of September, and deposited 20€ in my account. The next morning I wanted to start playing but realized that my deposit triggered a welcome bonus. As this limits the games I can play, I contacted the customer Support and asked them to cancel all bonuses from my account. There was no problem, as I had not started playing, so they proceeded to cancel all bonuses from my account. I started playing and wagered roughly 20€ in live casino games. I came out roughly break even. At that time, I had enough of playing but I realized that the minimum withdrawal is 30€, minimum deposit is 20€, so I decided to deposit another 20€ and keep playing for a bit, as i new later this weekend I would have other plans. I already declined all potential bonuses when depositing these 20€. I decided to play a few rounds of Aviator with Auto cash out at 1.5x. I had some ups and downs, but also came out roughly at break even with a balance of 40.40. Then, I decided to proceed to the withdrawal. As per usual, for withdrawing I had to undergo KYC verification, which went smoothly and pretty fast. The day after the KYC verification was completed,on Monday 4th of September, I received an email, saying that my withdrawal has been declined, as had not wagered all my deposited money at least once. I was quite sure that I had wagered all of it, as I had been playing with bet sizes of at least 1€. Nonetheless, they put the balance of 40.40 back to my account.

Coming back to my account, I saw that the system had counted a total wager of 36.00€, I did not see that before requesting the withdrawal, so then i thought, "Fair enough, my mistake". Hence, i played another few rounds in aviator, definitely more than 4, probably some 20-ish rounds at 1€ bet size, leaving me, after some ups and downs, at a total balance of 40.20€. After that, I checked the amount counted by the system, and it was still at 36.00€. Nonetheless, I decided to withdraw my money, as was now 100€ sure that i had wagered through at least once, but realistically estimated I had probably wagered my balance already 2 times or more.

On Tuesday, the 5th of September, I received the following email:

"Dear Sandor,

This is to inform your withdrawal request has been declined.

A review of your game logs has shown clear signs of safe-betting practices, which falls under abusive gameplay practices as specified in our Terms and Conditions. As per our Terms and Conditions under section Termination of user account ("You have abused or have been suspected to abuse our reward system, including but not limited to placing safe bets for the sole purpose of accumulating rakeback cashback or rank up bonuses"), your balance has been retracted and your account has been permanently disabled.

All decision made by www.hazcasino.com are final.

Thank you for understanding.

Respectfully,"

My account was already blocked/deleted by that time. I tried to make contact with Haz casino twice to review what happened and get a better understanding why they would act that way, but no one got back me. I want to point out that the accusations made by the casino are not substantiated, as I did not benefit from any bonus, reward system. I even explicitly made the customer service cancel all bonuses from my account, so that I could play freely, and I took the odds of the games I played as any player has to. I believe this is a common method used by this casino to profit from casual players who show tendencies that they do not want to wager big in the more volatile games. They may expect that players refrain from the hustle and effort necessary to try to get their money back, and as I myself have been blocked and ignored by them on all channels, I looking for your support. I would highly appreciate your feedback on this, and understand if it is possible to get the money back somehow, not only for the sake of the money, but also to demonstrate them that someone has drawn attention to their way of doing business with small-wager players.

With kind regards,

Sandor <surname removed>

staus Resolved
€40.2

Complaint Statistics

Resolved 2
Avg. Amount $ 49
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
7.3/10 8 reviews

Top reviews from our players

They have some good games i have played in the casino a couple years just to clarify that i used to like it

It has a lot of good games and an fast withdrawal

Like mentioned above I have played a lot in the casino and spent a lot of money but I got a 100% bonus and used it on my deposit, but some how it didn’t work.
What I thought was a small problem for the live support, turned out to be a very big problem and they couldn’t do anything about it! I didn’t asked for much but maybe a couple of free spins in compensation. That was not possible at all so now I’m going to delete the account because i think it was bad service for a loyal customer and I know other casinos that make it an honor to be there for us

A casino with excellent promotions, easy registration and a very good support team in case you need some help. You have a very large selection of games and providers. The list of payment methods is more than satisfactory. Definitely a casino worth paying attention to.

Excellent new design makes it even more user friendly. It's starting to be one of my favorite casinos to play at. They are constantly adding new games which caught my attention as well as good promotions. The casino accepts cryptocurrencies, a good option for many players. I had no problem withdrawing the winnings.

Another very interesting casino and fun to play. Here is a brief summary of my experience. Easy registration and may I say excellent welcome bonuses. The selection of games is great. I didn't have any problems but I see they have 24/7 support which is very good. Payout of winnings was very fast. In conclusion, I recommend this casino.

Haz Casino is a perfectly average online casino that does the job for most people. Of course, picking your preferred online casino will depend on what you want to do but this casino has some positives that we need to talk about.
This includes the payment and rewards system which deserves some recognition.
The game catalogue is also great for a site that is only a year old.
It will be interesting to see its potential growth because it has done so much in the space of a year.
Haz Casino will surely improve more because it has solid upside.

For some negatives, Haz Casino does have a fair few. Laggy and bug-ridden games are present on the site which is obviously not a good sight. If they can improve on their selections, you can expect a higher rating from most players.
Since most people are honest with their scores, players need to see that these issues need to be ironed out before they can play it. It seems the devs are trying their best which should be commended.
Hopefully, the developments can be better so players can recommend this site to their friends who play online casinos as well.

Overall a great casino. Cashout worked fine which is most important for me. I found most of the slots that I like and the deposits etc worked very smooth. Recommend!

Imo there is no big negative sides at all so far. If any, I´m not 100% sure if I like the design or not, not perfect in my taste - but thats not a big deal for me.

The selection of games is good and the interface is easy on the eyes and easy enough to navigate. Be very wary of the wager free 'enticement'. I was burned by it.

The 'wager free' bonus(es) is not really wager free. I deposited ~ 800 over the course of playing at the site. When I won some money back (900) and tried to withdraw - it was denied because somewhere in some obscure clause - you have to have 3 'clean' (no match) deposits prior to claiming their bonus. This is not readily evident in their promos and when I used the deposit match - the bonus funds were added to my account. Imagine my surprise when after meeting the wagering requirements I was denied my $$ b/c I wasn't really entitled to receive the bonus in the first place (as a result of not having three clean deposits prior during the week). The whole thing was shady. After disputing and even going through an official complaints process and having the result declared in my favor - they still declined to payout. I would avoid this site. Not very player friendly.

Hi pearlnecklace, thank you for your comment. Please note that, in order to register in our casino you have to read and agree to our Terms & Conditions. In our T&C, section 10.4.6, it is stated that "To ensure proper use of bonuses and fair play, HazCasino.com considers claiming Weekend Party bonuses without any other clean deposit (i.e. deposit which is not matched with any bonus) during the week as irregular gameplay to take advantage of bonuses. Players must deposit at least 150€ during the week in order to be eligible for winnings generated with Weekend Party Bonuses if they later decide to play slot games with mentioned deposit and 300€ in case of table games play. In case of irregular play mentioned above, winnings generated with Weekend Party Bonuses will be forfeited and deposit returned." Therefore, a player would have to deposit 150€ during the week to be eligible for the winnings that derive from Weekend Party Bonuses. Unfortunately, this condition hasn’t been met by you. There’s no obscure T&C, everything is written there and all of our decisions are based solely on our Terms and Conditions. Best regards, Alex

user avatar

Haz Casino was launched in 2020 by none other than Mirage Corporation N.V. And is loaded with more than 3000 games and massive winning potential. Haz Casino provides players with an excellent platform that features a superb design as well as an incredibly detailed selection of games. I think the biggest selling point of Haz casino is wager-free. So basically all bonuses and free spins does not have any wagering attached, whenever you claim it.

The casino has a large game portfolio with 44 different software providers, such as Evolution Gaming, Pragmatic Play, and NetEnt. What’s more, to assure a high level of safety, Haz Casino is regulated by the Curaçao eGaming.

Haz Casino has an amazing welcome package, that offers you three deposit bonuses combined to 250% up to 1.000€ plus 125 free spins on top. Deposit bonus and free spins are completely wagering free. To claim your bonus, you will need to make some deposits. These deposits will be broken up into three parts. Your first deposit gives you a 100% wager free bonus up to 300€, and 25 free spins on Ramses Treasure. The second deposit will give you a 50% wager free bonus of up to 400€ and 65 free spins on Ramses Treasure. Lastly, the third deposit gives you a 100% wager free bonus up to 300€ and 35 free spins on Ramses Treasure. I think the deposit bonus still has some restricted games and a minimum x4 wagering before you can actually cashout.

I mean everything is wager-free now who will not take advantage of that? Just remember bonus claimed have a max bet of 4 euro and check for max cash out as well. In tems of withdrawal, I have not reached that stage, but I play at Spacelilly and get paid in 24 hours. I believe Haz will act the same. Also e-wallet deposits cannot claim the welcome bonuses.

Haz Casino offers a fresh new experience that broadens your world of online gambling. From the games to the wager-free bonuses. Haz Casino offers all you need to enjoy yourself and at the same time see returns of your efforts.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.