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Page 2 – Player Reviews for GreenSpin.bet Casino

GreenSpin.bet Casino

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Player Rating 48 reviews
7.2/10
48 reviews
Complaint Response 12 complaints
2 days avg. 12 complaints

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Player Rating
7.2/10 ● 48 reviews

Top Reviews From Our Players

Good software easy to navigate and play lots of playing options and slots not a bad range of bonuses selection, so they have no problems with this one. First-time deposit bonus is amazing. Very mobile-friendly site.

Not paying withdrawals on time makes frustrated and hence players lose, for me it was not enough, but for several games it's okay. I also wish the downloading and withdrawals were faster...Customer service is not good.

Greenspin is easy to navigate, not a bad range of bonuses selection, so they have no problems with this one. First-time deposit bonus is amazing. Very mobile-friendly site.

I didn't like the range of games, for me it was not enough, but for several games it's okay. I also wish the downloading and withdrawals were faster...Customer service is not good.

I love all the different games and the support team are awesome they know there product well.
And the bonuses are great. So many providers and so many games casino and live I don't know where to begin

Sadly haven't had a withdrawal yet but still hoping. Sadly I can't get the goa pay thing but the minimum amount to deposit by card cheers me up when on a budget

They have huge variety of games from my favorite providers. Livechat is always very polite and quick. Greenspin is a pleasant surprise, it sets the benchmark in terms of service standards at a casino.

A narrower selection of games but the positives outweigh the negatives. The lottery system could be streamlined a bit more and I think the minimum to exchange points should come down.

Beware of this institution, close the account without any violations. Just because the administration wanted it that way. Also, this casino is a partner of another casino that also deceives people and does not pay money. Therefore, I strongly do not recommend playing in this casino.

Registered for 3-4 days at Greenspins casino. I made a deposit, lost it, today I wanted to make another deposit to win back. And I find out that the casino administration has blocked my profile. In the online support chat, to my question, why was my account closed? Did I break something? I received a response, so the administration decided without explaining the reasons. I then demanded to return my deposit, to which I received an answer, you lost it. Yes, I lost, but I could have won back, and you closed my account.

Dear Dmitry, Your account has been blocked for your rude violations of pp 10.2 and 10.3 of the T&C you agreed with. Within a group of criminals, you tried to cheat the casino and used an account purchased on an Internet drop market. As for the refund, please familiarize yourself with the Refund Policy included in the T&C. There is not reason for making any refunds. Regards, GreenSpin.bet

user avatar

I came to Greenspin because I was very unhappy with the service level at the casino I was playing at. Greenspin was not just a pleasant surprise, it sets the benchmark in terms of service standards at a casino.

I came to Greenspin because I was very unhappy with the service level at the casino I was playing at. Greenspin was not just a pleasant surprise, it sets the benchmark in terms of service standards at a casino. The second thing I'm looking for is value for money and again Greenspin delivered as there deposit bonus were 2 - 3 times better value than the casino I was playing at. Definitely check out Greenspin.

A narrower selection of games but the positives outweigh the negatives. The lottery system could be streamlined a bit more and I think the minimum to exchange points should come down.

I Joined GreenSpin bet recently and saw they still have limited games to play. I believe they are fairly new to the industry, but the fact they are from Dama N.V made me decided to wanna play with them.

GreenSpin is exactly what the website looks like green with slots for spinning. I joined here and saw there were 10 bonus spins added to my account, I figured okay cool. I won like 2 euro or something and just had some fun on 10 cent bet slots, I think Play'n Go was it, but could not complete the wager.

I saw they had a welcome bonus and I wanted to claim it immediately until I decided to come to AskGamblers to read some reviews first. I saw they offer a 100% bonus with 100 free spins, but also a couple of negative reviews and I had some doubts.

A few days later I received an email with a 100% wager-free first deposit bonus. Well, of course, I was going to take them up. Some extra balance with no wager restrictions, just a max bet in place, and bonus money are sticky that gets deducted upon withdrawal.

I contacted support which was super fast to confirm the promotion, and as always asking if you can provide a screenshot of the promotion with the sender and date, please. I provided them with the information after which they confirm all is in order.

I made a 22 euro deposit and got 22 euro added as a bonus. I played for like 30 minutes and my balance went up and down, eventually, I got to 72 euro balance and decided to withdraw after wagering 200/300 euro.

I uploaded my docs for verification and it was verified within 1 hour of uploading them, then I proceeded to request a withdrawal, to my surprise the money was paid within 30 minutes into my e-wallet.

I earned some lottery tickets and even won some free spins there as well, but could not make another cashout.

Greenspinbet can be trusted and I would recommend you give them a try. Who knows they seem to like to offer some no deposit pins in general, not that I got any, but I heard about it. Hope mine comes soon too 😊!

Inactive user
1/10

Beautiful design. Good first deposit bonuses. Support works 24 hours. Enough methods of replenishment. Lots of slots. Many providers. Fast dep. You can put self-restraint.

I'll start with the same problem everyone has. Money is not withdrawn under any pretext. It's been 3 days, but I still haven't received a conclusion. Before that, the whole day I was asked to provide screenshots, which I can not do in any way. Because for example, there is simply no such page on the payment site. Promised fast payments and a maximum period of 24 hours, forget it.

At the same time, this was not the first time I played there, I withdraw it for the first time and did not take any bonuses to this deposit.

The VIP program is disgusting. Support in the chat does not solve the questions, it only writes with a carbon copy. They do not answer the mail.

And by the way. An hour after the withdrawal request, I received an email, your withdrawal is approved. It's been 3 days, but it's still not there =)

Dear Aladdin, Please provide your email on greenspin at [email protected] and I'll personally review your case. Please note that: 1) We always pay out all winnings to our players 2) Your withdrawal may be delayed for reasons that DO NOT depend on the casino, but on your bank, payment system etc. 3) Your winnings may be checked by the game providers sometimes before being withdrawn, this is a normal procedure you agreed with when signed up.

user avatar

Helpful live support and great bonuses regularly offered :)casino seems like a fair casino. And casino seems to have a good overall reputation so I feel confident playing here.

Needs bet soft gaming, pragmatic play, quick spin other providers, but other than that everything is ok. The minimum deposit has increased to 15 it used to be 8.

I'd like to personally thank you for your review. This is really important for us!

user avatar

What can I say about Greenspin? One of the better online casinos, nice customer service, quick verification process, great bonus program, many lotteries and tournaments, definitely worth spending time playing in Greenspin, I recommend it to anyone looking for a fair game.

I can't write much about the negative in Greenspin, nothing happened to me at the moment that would make my opinion bad. I think anyone looking for a gaming experience should try a Greenspin game and decide for themselves if their feelings are negative, as far as I am concerned, everything is OKEy.

Thanks a lot for your great review! We'll be happy to see you on board any time!

user avatar

Greenspin has always been a casino compared to most other online competiters that I feel online is fair in the RTP Return to Player percentage, which means a lot because that's the whole reason you play for is your return dollar wise every spin.

What I dislike, and it seems that majority of online CASINOS at the moment have this problem for credit card depositing players, that there is an issue and it has not been resolved for quite some time. Meaning they make you deposit every other avenue but not the one you originally for me but just credit card one you want to.

A good marketing strategy, or even a good marketing ploy, could certainly get the results wanted. Take this Greenspin Casino for instance. They use a marketing ploy that would surely attract new customers to their casino. So, what was that ploy? A nice 20 USD/EUR no-deposit bonus money for registering up with them. Well, at that moment in time, I was bored and needed to play some games, so I took up this offer, even though by my own evaluation standards, I certainly would not have signed up. Just goes to show how a good offer can change one’s mind.

I got myself registered last month, in February, completed my profile, got my email verified, but the $20 no-deposit bonus was nowhere to be seen. Upon checking up with their Live Chat host (Steve), he told me that the bonus had been automatically canceled by the system, but he didn’t know why. So he referred the issue to the relevant department and told me to wait for their answer the next day. Well, the next day came, and the next day, and the next day too, but still no sign of that bonus. It finally got credited in on the fifth day, after I had made many hoo-hahs in AskGamblers forum.

After losing that no-deposit bonus, I made a $20 deposit the next day, using a special code sent to me, for a special 200% deposit bonus. I would have taken up their welcoming bonus of 125% plus 100 free spins the day before, but after checking out the terms, my $20 deposit would only get a miserable 50% first deposit bonus plus 10 or 20 free spins! The actual offer meant to get up to 125% first deposit bonus and up to 100 free spins, which actually requires a minimum deposit of 70 USD/EUR to get that full bonus. This was, and is, the most ridiculous and most misleading welcoming bonus I have ever seen!

I don’t mind all that if Greenspin Casino could provide me with good customer services and a good selection of games, but that’s not the case! There aren’t many game providers in their portfolio, so there aren’t that many games to choose from or play on. The list of restricted games is also a long one, depleting one’s choice of playable games even further. Not only that, wagering of the bonus must be completed within 24 hours, the shortest wagering validity period I have ever seen, and the maximum winning amount that can be withdrawn is an unbelievable 5x the bonus or deposit amount! Everything about Greenspin Casino is of the tightest and least attractive terms for customers!

In all honesty, there isn’t one single thing that I like about Greenspin Casino! All their terms are simply horrible, insufficient time is allowed for completing wagering, the allowed winnings withdrawal amount is rock bottom, and the game selection is not even good enough. At least the Live Chat service seems to be okay, but by that, I certainly don’t mean their Support, Technical or Financial team, all of which have been damn slow to me!

Its good casino with lots of promotions and nice look, a well-chosen selection of games & professional service...is a Direx casino and maintains a level appropriate to these casinos.

Bonuses for a large deposit amount but there is also 10EUR deposit a small amount of no deposit bonuses in addition to the signup bonus recently there was a signup bonus of 20 euros.

Thanks, Bags! We appreciate your feedback, thanks for choosing GreenSpin, we are happy to have you on board! If you would be so kind to provide us with your email in PM, we’ll be more than happy to reward you with a free spin bonus. Have a wonderful day!

user avatar

Fast games especially my favorite game providers, deposit/withdrawal option which I always use, good design and easy sitemap, clear terms and condition especially in bonus section

Don't have much to say about what I don't like about GreenSpin.
Everything is fine, the system works smoothly, interesting design, friendly service and everything is buttoned up.

Thank you for you positive review! Could you please provide us with your email, so we could give you some nice prize. Have a great day!

user avatar

Not a lot of positives at this casino. Rating is very misleading. They have a good game selection and site is easy to navigate. The bonuses are pretty good too. Other than that not a very good casino.

Constantly delaying pay outs. Multiple times I have been kept waiting 20+ hours for them to process my withdrawals and I see in other people's comments, I am not the only one who has experienced this.

Most casinos nowadays can have your cash outs sent to you in under an hour. Live support is no help and are not friendly at all. I would not recommend playing at this casino, why it has such a high rating, I cannot understand.

Thank you for your feedback, it is very important for us! We constantly improving ourselves and want you to experience only positive emotions with us. We added 20 free spins to your account as a compensation for your waiting. Congratulations on your winnings!

user avatar

They have a big assortment of games, from various providers. Good payment methods, with lots of ways to withdraw and deposit money from their site. Big plus.

I do NOT advise you to do business with the GreenSpin casino, not out of fear for your personal or banking information, but because there is no need to torture yourself to meet a 3x rollover requirement prior to cashing out, especially when there are so many legit online casinos that have more player-friendly requirements. They use unusual lots of time, for answering normal questions, such as how much you've wagered, or just normal procedures asked.
As you can see the cases at "AskGamblers" there is kind of a few problems.

Available my favourite game providers, deposit/withdrawal option which I always use, good design and easy sitemap, clear terms and condition especially in bonus section.

I'm not a new player here, I have fully verified account, earlier successful many withdrawals within up to 3-4 hours BUT since new year 2021 started I request 2 withdrawals, first withdrawal requested on 1/01/21 was finally approved at 4/01 and now the second one requested 2 days ago at 8/01 is still pending till today don't know why....frustrating.

I have nothing good to say, they simply do not keep what I promise players when I send them emails. For me it was the last time I filed here. They try to fool people, stay away is not worth it.

The most fake casino I've played at.
I received an offer by email that sounds like this:

Use the promo code: GREENBATTLE to get:
50% on deposit + 50 Free Spins for a deposit of 25 EUR
75% on deposit + 100 Free Spins for a deposit of 50 EUR
100% on deposit + 200 Free Spins for a deposit of 100 EUR

BONUS TERMS

Wagering requirements: x50
Minimum deposit: EUR 25 (USD 25 / AUD 45 / CAD 40)
Maximum bonus amount: 200 EUR (200 USD / 300 AUD / 280 CAD)
Maxwin: x5 of the maximum bonus amount

So, the maximum win should have been 200x5 = 1000 euros. After I met the wagering requirements, they left me only 300 euros in the balance, the rest was canceled, the reason I did not understand because all 3 offers came in the same email so they had to have the same requirements.

I deposited 50 euros, of course there was a problem that I didn't notice at the beginning, I only received a 50% bonus when I actually had to receive 75%.
I want to mention that all 3 offers came in the same email, so all 3 had to have the same requirements.

One tip, stay away from this casino. It's not worth it, it's just SCAM !!!

Inactive user
9/10

For me one of the best casinos, you can deposit with so many option. When you send all documents, is withdrawal fast. You can play a lot of slots. Software is on top quality. I never have breaking problems. If you play often you can win wo. Many fs, if you play with fs and wagering it, is not import how much you win, all is yours...

I dont know what can I say about dislike.. Maybe sometimes if you cant withdrawal but this is because don't wager your money. Wager for depositing. Money is x3.. I see the many games with bonus in game don't go to wagering money... I one day win. So fast enough money but cant wd, but this is only beacause I don't have enough wagering...

New slots available. Good number of slots
Nice web design.
Easy deposit but very hard to cash out 10 USD

Withdrawal 20 USD is big problem for this casino.
You get humilated & tortured to cash out any amount.
Spending hours on chat with live support arguing useless.
Waiting days to get reply from managers.

Hello Zezdo, We kindly request your email in greenspin.bet on [email protected], so we can check your account. Please be aware that the eventual success of your payouts depend on your payment system, not us. We always try our best to assist our players with every payout, in case of difficulties with a payment method we can recommend other options, etc. But we physically cannot be responsible for the payouts on your side, it's fully and solely your responsibility. Thanks for understanding.

user avatar

I’ve read about their partnership program, if someone uses your link, you will get the percent from their deposits. I haven’t checked it yet. You can chat with support online, they answer quite fast. There is also a chat with other players but I rarely use it.

Yesterday I tried to make my first withdrawal, I deposited via Neosurf voucher, but I could not withdraw to MyNeosurf account due to it not being availabale in my region, I found this out after I deposited. Then I tried a different withdrawal option, first via bitcoin, but I could not, when I had to confirm my bitcoin address it said there was a problem confirming that address. Then I tried Paysafecard withdrawal, it was rejected first because I had to verfiy my account, I got verified, then it got rejected again and again. After talking to live chat support they suggested making another deposit and tried withdrawing again. So I tried, I topped up MyPaysafecard today and tried to make a deposit, but I got an error saying "system error...", I contacted live support again, they said try again later or try a different deposit method. How many times I have to choose a different deposit option! They didn't even let me deposit with Paysafecard, let alone withdraw my winnings. Needless to say Paysafecard deposit did not work "later"... I have since lost my winnings here, I tried numerous time to withdraw 100€ with no success, was even up to 250€ at one time. So, I have decided to not play here again.

Greenspin is one of the best places to play online, with a clear website, clear terms, interesting bonus offers and a very large selection of game providers, fast payouts and efficient verification, which is missing in many online casinos today. I recommend greenspin 100%

I don't have much to say about what I don't like about greenspin ... Everything is fine, the system works smoothly, interesting design, friendly service and everything is buttoned up to the last button

Pretty decent casino from what I've experienced so far. Good deposit options although I would love to see a bank transfer method (not trustly) that would allow "instant" withdrawals to Finland.

The lottery is causing me some grey hairs. Won free spins but they just sit activated on my bonus section. (Spins won't start when you open the game) Contacted support via chat, they told me to send email to lottery support that after 24 hours hasn't answered. Hopefully they do before the spins expire but I'm not holding my breath.

Yes I gave this casino full score!
They have fast verification.
Withdrawal is accepted within 24 hours as it says here.
You can edit loss limit if you are afraid of cancelling withdrawal.
Direx N.V casinos are always quick with everything: Live chat, verification and withdrawals.

DISLIKED

I wish they had a higher daily withdrawal limit because I tend to play higher then that. But that’s actually it. Nothing bad to say about this casino at all.

Greenspin casino is really easy to like. Its simple to use. Very good promotions. For a dummy like me...it is just perfect.
Woohooo.... GO Greenspin Casino!

There is nothing much not to like. Allthough I would like to get more free spin bonuses. Otherwise, I want to say, keep the same line and youll be all good!

Yes I gave this casino full score!
- fast verification.
- withdrawal is accepted within 24 hours as it says here.
- you can edit loss limit if you are afraid of cancelling withdrawal.
- Direx N.V casinos are always quick with everything: Live chat, verification and withdrawals.

I wish they had a higher daily withdrawal limit because I tend to play higher then that. But that’s actually it. Nothing bad to say about this casino at all.

Realy nice casino. Have a lot of games and providers, grate site design, really nice support, fast withdrawals and deposits.
You can chose from a lot of bonuses :)

Live chat always loads much too long. And the bonus offers should be explained better. Like the offer for making a survey to get 20 freespins. The freespins are not without deposit.

Thanks for your response! As for the live chat, we are constantly working on it, and these are not just polite words - you will have the best service shortly. Please contact us to get a bonus for your detailed review!

user avatar

Very good Casino many providers. I have withdrawal from 15 minutes. Good interface . Many deposit methods and Good live chat. Friendly, helpful and they get back to you really quickly

Maybe you should give more any Free spins Nothing to dislike about this casino. Have been playing here for a while and never had any problems or issues with the casino. Like all Direx NV casinos, very reliable, well run and honest.

Thanks a lot, maxwel3496! We are giving away a lot of free spins on regular basis, please follow our newsletter :) We really appreciate your opinion and kind review, win big and enjoy!

user avatar

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