- Download and instant play casino
- Great game variety
- Secure Software
- Instant play casino doesn't feature complete game variety
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Grande Vegas Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Grande Vegas Casino is an online casino having only opened in 2009. However, it's already a major hotspot for American players in particular since it does welcome them with open arms and even cater their gaming experience to meet North American standards. It is known for providing a more realistic style of play that is as close to a live casino environment as you can get when playing at a casino online. Grande Vegas Casino also offers players generous welcome bonus promotions, and while they are of course subject to change, their offers are great incentives for players to join. With download and instant play options available at the casino, the options are diverse enough for players on all operating systems to get involved!
- E-Wallets 0-1 hours
- Bank Transfers 5-15 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Software
Being a RTG Casino, Grande Vegas is powered by one of the most popular software packages used by online casinos today. This casino is unique in that it also offers an instant play version, which is not as common from this software provider. The software is reputable, reliable and has a strong focus upon the security of its players. It's secure in storing player histories and uses an RSA encryption key technology that ensures the safety of all transactions and submission of personal information.
Since the software at Grande Vegas Casino also has an instant play version, Mac players and those who don't want to commit to a download, don't have to be left out of getting the experience of this leading online casino.
Games
Grande Vegas Casino has a fantastic variety of games, and isn't one of the Slot-focused online casinos that seem to be all over the internet. There's a great variety of everything, which is a trait of Real Time Gaming Software. Of course, not all games are available on the instant play version of the casino, so players don't get a complete gaming experience playing here, although what is available is high-quality and not as limited as what you'll find at some casinos. All of the games at Grande Vegas Casino can be previewed from the website with screenshots and captions to give players a feel for what's on offer before they even sign up.
Table games are on category of games at Grande Vegas Casino. There is Blackjack, Baccarat, Caribbean Hold Em Poker, Face Up 21, Let Em Ride, Super 21, Red Dog, Vegas Three Card Rummy, War and many more. Under the Specialty Game Category there is American Roulette, European Roulette, Craps, Sicbo, European Slot Poker, Keno and a variety of Scratch Cards. Slot Games and Video Poker games are also in abundance with a variety that includes classic reel games, video games and progressives.
Customer Support
At Grande Vegas Casino, all of the options are available for Customer Support. Live chat is the best way to get an immediate response, since operators are online 24/7 and can offer players near immediate responses to any inquiries that they may have with regards to the available bonuses, the download process, the games that are available, how to make a money transfer, and any other elements of playing at the casino that they might be interested in. For those who prefer not to use Live Chat there are support email addresses which are answered promptly, with a specialized address for general support and another one for financial issues. Toll-free phone numbers are also available for players from the US, Canada and Australia along with an American fax number.
Grande Vegas Casino has a strong focus on Customer Support, and has representatives that are courteous and helpful regardless of the type of inquiry that players have. They want to encourage new players to join, and keep loyal ones coming back time and time again!
Complaints
Read the complaints other players have left for Grande Vegas Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
I am always in search of good RTG platform casino. One night I browsed trough AskGamblers site and saw a Grande Vegas casino. I read some reviews from other players and most off them were positive feedback that was good enough for me to consider making a deposit here. The only thing better than RTG casino is RTG casino which is safe and you can deposit in it straight away.
When I went to cashier I cold not decide which bonus to take and I decided to ask some questions about bonuses on live chat. That experience made me quit off depositing into this casino. I remember Alex was the name of chat operator who LIED to me on live chat. First question I asked him is there any no deposit offers he can offer me, and he said with rude language that their casino don't have any no deposit offers at the moment, that was a lie. I made a search in my browser for no deposit bonus at Grande Vegas casino and first site I opened had a code with ten dollar no deposit bonus which I redeemed straight away. It had a huge play trough off 60x bonus which was 10 and that was total of 600 to be wagered on video slots, real series video slots, European slot poker, pai gow poker, scratch cards and keno. These games contributed 100% toward wagering requirements. Maximum withdrawal amount was 50 dollars.
I started like in all RTG casinos with Aladdin's wishes slot and bet was lowest 0,20. I did not managed to clear playtrough and ended up on zero after few hours. Then I opened chat again and this time there was different operator I told him all that happened and then he offered me one more no deposit bonus in amount off 50 dollars. I told him I don't want it and that I will share my story with people so everyone knows that they are liars. He then deleted my account and banned me from casino forever. Can you imagine that rudeness. I recommend you all to skip this casino who knows where is the end to their lies. My grade for Grande Vegas is 1/10.
I have been playing at Grande Vegas on and off for a couple of years now, usually just on the no deposit bonuses they send me in the mail (and they send these a lot!). About a year ago I actually played through one of these and cashed out $125 with no problem. Most recently, I've had even better experiences (and, well, luck).
Two weeks ago I played through yet another free $25 chip and cashed out the max, which was $125. Grande Vegas tells you in the T&;C that there is a 48 hour waiting period before they process the withdrawal request. So I waited and sure enough, after 48 hours the funds were in my MyPayLinq account.
As an aside, the live chat customer service at Grande Vegas is excellent. I didn't know about the MyPayLinq option for cashing out at first, as it didn't show up in the list of withdrawal options. But that's because I hadn't deposited via that method before. The CS rep politely suggested I deposit the minimum, $10, via MyPayLinq and then request $135 total for my withdrawal. She told me this was the quickest and least expensive withdrawal method for me (a U.S. player). Indeed, it turned out to be.
My big win came last week. I deposited $125, got very lucky playing the Three Stooges, Shopping Spree II, and Rudolph's Revenge, and ended up cashing out $1400. Again, I waited the required 48 hours, after which the entire amount showed up in my MyPayLinq account.
Now for some people, 48 hours might be too long. But I think it's very reasonable, especially as my past experiences have made me confident that Grande Vegas will indeed give me my money without any hassles.
I highly recommend Grande Vegas if you're looking for a wide range of games (RTG slots), easy deposit methods, painless and quick cashouts, and pleasant customer service.
To add to the review, I just got a $25 free chip in the mail, so that's now 4 free chips in the mail, I have received in less than 4 months.
Grande Vegas Casino
When it comes to casinos I’ve mentioned before that old saying you hear people say to comfort a person who just broke up, or got dumped by their boyfriend or girlfriend “There is plenty of fish in the sea, he/she was a jerk/sl*t, you will find someone better”.As I have said this fits for online casinos, especially RTG.The RTG family must never use birth control because they pop out five new casinos every month, and that’s on a slow month lol (Bad joke I know), but I’m not complaining, all the more casinos I get to review.I don’t why I didn’t pick this casino to review earlier, probably because I was looking for the ones to hammer down on, instead of writing positive reviews.I said this in one of my earlier reviews, up until late August – early September I never played in online casinos, I had played online poker since 2005, up until the day the DOJ took it away.I say this because, from what I have read casinos used to be more trustworthy, especially RTG.For the record I will state I have never deposited at Grande Vegas, I have tried, and the first time their processor was too busy, the second time my credit card rejected it (and I didn’t have any money on my prepaid Visa).
The reason I bring that up, is most casinos that have players who never deposit, might send them one Private code in the mail or E-mail.Not Grande Vegas, I have received free chips in the mail on 3 occasions, 4 all togetherin the mail ( I once received two one the same day for the same offer but different personal codes, all for my account, that’s something you never hear of lol).On top of that I have only been a member since 2012,I don’t exactly remember when I signed up, but less than four months.I know most RTG casinos come out with a new code every month for 50-100 dollars, but most of those places are unreliable, and use it as a way to get people to violate their rules.What really made me remember to write this review, was the fact that I used the Ask Gamblers 6th birthday bonus code, which can be found here, http://www.askgamblers.com/forum/showthread.php?p=6457#post6457 , AG also offers multiple match bonus codes.
Last night I used the birthday code, I entered it in on the Flash Play because I was having problems with the downloaded version (probably because I downloaded it off another site originally), but I had the $15 so I decided just to play it real quick, I decided to play Ronin, a game I haven’t played in a while, my very first spin I trigger 25 free spins, and retriggered 25 more during the free spins, and won 285.78, I remember I was pissed I didn’t win on my last 5 spins to win .22 more cents to get me over $300 LOL (not that pissed though) because the next spin (I was playing $1 per spin btw) I won $2 and got over $300! Lol.I kept playing last night and I have around $200 left with about $300 left to play through so keep your fingers crossed for me.
Overall though this casino has been nothing but great to me, especially for a place I never deposited at yet, I will be doing so shortly.I can’t comment on whether or not they are quick with withdrawals, or anything that has to do withdrawals but what I can say is I read a lot of reviews of casinos, and I don’t remember ever reading a negative comment regarding this casino, let alone in when it comes to withdrawals.The last thing I want to say about this casino is unlike most of the RTG offspring they don’t email me under some weird name like Clement Mee or Pricilla Crocket offering me a bonus, they email me once every 1-2 weeks.I want to actually have a review that is under 1000 words, so I’m going to wrap it up with this.
Overall Rating: 9.4/10It gets my stamps of approval, which is rare in the online casino world, especially RTG.
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I've been a member of Grande Vegas for a few years now, but had quit playing for awhile as I couldn't deposit anyway. But I started reading about all of the free tournaments they had going on so I downloaded the software again and regularly log in to play the freerolls. It's not that easy to win, but you can win, and when you do, well, that's cash money for you to go and try to multiply into a nice cashout. I check in most every day to see what is ready for registration.You can also play tournaments for cash money, which is great if your balance will support your game play.
In reading the other reviews, I am a little bit confused.In general, you won't be able to cash out from an RTG casino if you don't deposit between your free chips. It looks like people are using multiple free chips, and even a chat support rep offered a free chip on top of a free chip. Is that right?
I haven't used their chat support very often, but when I did, I was always answered quickly and my questions were answered without any problems. It is good to have cooperative support in chat at a casino. So many of them seem so rude, but not at Grande Vegas.
It is nice when you don't have to download a casino in order to play. Grande Vegas offers this option for players, but as you can read in the review, not all games are available in the flash version online. So, unless your computer is short on space, you may want to go ahead and download and keep this place handy, especially if you like the tournaments.
My favorite games to play at Grande Vegas are the slots, with Loose Caboose, Pay Dirt, and Golden Tiger being a couple of my most popularly played games. I also like to play the KENO game, especially if I won a small amount in a tournament. I seem to get more playtime for my $1.00 than trying to play slots. I rarely play the casino or poker games, but every once in awhile I'll try one out, usually leaving after 2 or 3 hands because it just doesn't seem likely I'll hit a nice win.