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Golden Lady Casino has been terminated due to being unresponsive. Consider these instead:

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9.9 /10 3
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Golden Lady Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 32 reviews
4/10
32 reviews
Complaint Response 67 complaints
4 days avg. 67 complaints
What we like
  • variety games
  • download and instant play versions
  • 24/7 support via live chat, e-mail and phone
  • SSL encryption
What we don’t like
  • 48-96 hours pending period for withdrawals
  • 3-5 e-wallet withdrawal timeframe
  • few deposit and withdrawal methods
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Golden Lady Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.goldenladycasino.com/
Established
2013
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
German, Italian, French, English, Spanish
Casino Type
Download, Instant Play

Golden Lady Casino is a Rival powered online casino providing the very best in in all the latest, red-hot casino games. You can enjoy the casinos full selection of games via Instant Play or via a quick and safe download client. At present, the casino does not currently support gaming from mobile devices. The casino has adapted an attractive golden theme as the title implies and provides a selection of casino games which include video slots and table games.

Golden Lady Casino is registered in Curacao.

Restricted Countries

Golden Lady Casino does not currently accept players from Poland, Pakistan, Bangladesh, Afghanistan, India, Nepal and Canada.

Security and Fairness

Golden Lady Casino understand the importance of protecting players details so employ security methods to ensure players details are kept safe and private at all times. All communications between the casino and their players is completely secure and confidential.

The casino regularly monitor their games to ensure fairness is never an issue.

StallCation

Complaints

Read the complaints other players have left for Golden Lady Casino. Learn more about complaints.

Show all complaints
Golden Lady Casino - 7 Months and Counting
On May 3rd. I made a deposit at Golden Lady Casino. After a day and a half I had built the balance to over a $1000.00, but continued to play. I finally requested a withdrawal of $602.00 on May 5th. I contacted the live chat agent before doing so to make sure that everything was in order since this was my first withdrawal at this casino. I was told that all I needed to do was submit my ID to support via e-mail to verify my account. I did that immediately. Since it was a bitcoin deposit with no bonus attached, there was no wagering requirements, no betting or game restrictions and no cash-out limits.
On July 2nd I received an email from Golden Lady Casino, and another casino which I have a long overdue pending withdrawal at, that my withdrawal had been canceled and the funds returned to my account balance. I went online and asked the live chat agent what had happened. I was told that there was a glitch in the system and that I can resubmit the withdrawal. I did that without delay.
I regularly inquire about the status of the withdrawal through both live chat and to support via e-mail. The response is always the same: We apologize for the delay, don't worry it is in the queue for payment. Yadda, Yadda, Yadda. I always try to be patient and polite in my correspondences, though I admit at times I might not have been a complete success. It has been 7 months and I am quite frustrated. There is no way to download the chat conversations so I have had to copy and paste them in my notes. I may have missed one or two that the agent closed the chat on before I had the chance to copy them.
I have provided everything that they have asked me for and given them the bitcoin wallet address more times than I can remember. If you can help me to motivate Golden Lady Casino to complete this transaction, I would be forever grateful. I have attached my notes of chats formatted in Word along with my deposit and withdrawal records at that casino. I have many e-mails which I will gather in another Word document and have available.
I appreciate any help you can provide.
Thank You
Richard Shellhammer
staus Resolved
$602

Complaint Statistics

Resolved 24
Avg. Amount $ 1,309
Avg. Complaint Duration 6 days
Avg. Response Time 4 days

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Top reviews from our players

I have been playing in this casino for over a month now and the payout is good in the three reel slots and fast payouts!
Also they have a high withdraw limit better than other casino's of same software.

Nothing, loosing.

Golden lady is the latest casino I joined in that is run by Rival software. All Rival casinos offer some no deposit bonus for new players you can try. In Golden Lady it was 15 euros with a wager of 70 x bonus if I remember correctly.

Anyway that is about 1000 euros to wager. The first impression is that it is very hard to complete this wager. That is why I had no high hopes that I would meet the wager. But to my surprise I got 5 scatter symbols on the very beginning on Cleopatra's Coins and 100 free spins followed.What a start. The total win from these 100 free spins was 46 euros. I have to admit that my expectations were a bit higher but the bet was set to only 0.15 euros per spin. I kept playing here for some time more and after a while I moved on to Diamonds Downunder slot. It’s a same 15 payline slot like Cleopatra's Coins. Here I had a few more big wins. After this game I tried a few more slots like Heavyweight Gold, Flaying Colors, Goldenman, Future Fortunes and a few more. Free spins, bonuses on every single game.

My balance was constantly rising. I played like in some trance and after 2 - 3 hours meet the wager. At the moment I met the wager requirements my balance was more than 300 euros. Unfortunately the max cashout for this bonus was only 60 euros. I kept playing for some time more enjoying the great Rival slots. I really hope that because of the low cashout the withdrawal process will be quick. So far I had some withdrawals from a few Rival casinos and I know that the cashout process takes a long time. Especially with withdrawals. That doesn't even matter because my first experience with this casino was fantastic.

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