General Information about Golden Heart Games Casino
Golden Heart Games Casino is a free-to-play sweepstakes casino. You can enjoy a collection of slots and casino games, but there is no purchase necessary. The casino does support purchases, but we’ll chat more about this below. The casino donates 2% of each Gold Coin purchase to a charity of your choice.
The casino is available in English, but if any further languages are supported, we’ll list them in our tab above. You can sign up using any web or mobile platform, and you can do it directly through our website. If you prefer mobile casino sites, it’s worth taking a look.
Our casino rating can be found above,. You can also check player reviews and complaints and visit the Sweeps Coins Casinos section of our forum to chat more.
You can enter the casino if you are a member of the United States and meet the minimum age requirement in your state. You can check out the welcome bonuses further down our page to see how many free sweep coins you can collect.
Payment Information and Options at Golden Heart Games Casino
As a community member, you can redeem Sweep Coins with no purchase required. You can still participate and win; however, there is an option to purchase Gold Coins. You should note that a purchase or payment will not increase your chances of winning.
You will play with a virtual currency for fun and entertainment purposes only. You’ll be awarded Unplayed Sweep Coins when you register to gain access to the promotional games. These have no cash value and cannot be exchanged for cash or digital gift cards.
You can only receive Redeemable Sweep Coins as prizes in promotional games. Redeemable Sweeps Coins have a value of $0.002 per Redeemable Sweeps Coin. Once you are a member, you can purchase specific Gold Coin packages.
Prizes are always credited as Redeemable Sweep Coins which can be redeemed or exchanged to your selected payment method which includes PayPal and bank transfer. The name on the account must match the name registered in your account..
The casino aims to process redemption requests as quickly as possible. They are processed Monday to Friday between 9 am and 5 pm ET. Any redemption requests that exceed $600 may require tax forms. More information is available on the casinos website.
Customer Support at Golden Heart Games Casino
If you need help, you can contact the casino. There is a live chat box, which is supported by a virtual assistant. It can answer common questions, or you can leave a message, and the support team will reply as soon as they can.
If you visit the help center, there is plenty of information which may help you. If you can’t find answers, you can also submit a request to customer support.
Games at Golden Heart Games Casino
You can enjoy a collection of games, including online slots. You can play for fun using your Gold Coins or use your free Sweep Coins. As well as the slot games, you can play 24/7 live bingo, video poker, scratchcards and more.
Golden Heart Games Casino’s Commitment to Responsible Gambling
The casino supports responsible gambling and has listed hints and tips to help you stay in control of your purchases. The casino recommends that you track your playing time, pick a spending cap and stick to it.
You can place a limitation on your account by contacting support. You can also disable the purchasing feature so that you only play with free coins. If you need to take a break, you can ask the casino to disable your account for a set period or permanently.
I love this Casino! I've been playing with them for about a year, and I actually won $600 on my first time playing, with free money. I was able to cash out to my Paypal, and received my payment 72 hours later, as promised. I had expected a hassle, or to have to make a deposit. I didn't even have to validate my account. As long as my PayPal matched the name on my payment method and my player account, I was good to go. These days, I have my account linked straight to my bank account, and I get paid through ACH.
It's true that they don't do redemptions on weekends, but in my experience, it hasn't really mattered. If you win on Thursday, they try to process your redemption before they leave on Friday. At any rate, as soon as they receive your redemption request, they email you a confirmation that provides the expected date and time you will receive your payout, 72 hours later. It's never been late in my case. There's also an option to get your prize as a gift card through Prizeout, which you will receive within two business days.
When I first started playing here, there was a very limited number of games, but that's no longer an issue. They add new games almost every day!
Every day, I spin a wheel for a daily bonus of anywhere from .50 to $5.00. I often win
Customer support is very responsive, helpful, and polite - but you'll probably very rarely need them!
Recently, they changed the value of their sweepstakes coins. It used to be a very weird ratio, which made it a little confusing. About a week ago, they switched the value to 1 Sweepstakes coin = $1. It was hard to adjust at first, but I love it now.
I can't believe that no one has mentioned the fact that this casino donates a portion of its proceeds to charity, and I get to choose which LOCAL charity I want my chunk of change to go to, and I can change it anytime!
The only things that I dislike are they don't accept crypto deposits and the site is a little unorganized. I figure it's a tradeoff for dealing with people who have integrity and choose to play here anyway!