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Gamblezen Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 1154 reviews
9.8/10
1154 reviews
Complaint Response 24 complaints
1 day avg. 24 complaints

AskGamblers Quick Overview

Editor’s View

After reviewing Gamblezen Casino, one of the major benefits is their choice of payment methods, fast withdrawals and excellent game choice. The casino has a friendly atmosphere, accompanied by friendly support agents.

What we like
  • 10,000+ games
  • Fast withdrawals
  • 24/7 live chat
What we don’t like
  • Low withdrawal limits - per transaction
  • Withdrawals not processed 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Gamblezen Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://gamblezen.com/
Established
2023
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, Spanish, Portuguese, Polish, Italian, Norwegian, Danish, German, Finnish, Greek
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program

General Information About Gamblezen Casino

Gamblezen Casino is an online casino available on any web and mobile platform. You can play your favourite games on the go and switch devices. You can use AskGamblers to register, and further down the page, you’ll find a selection of welcome bonuses.

The casino is available in multiple languages, which we have listed above. You can also use our casino review to get all the information you need to get started.

StallCation

Complaints

Read the complaints other players have left for Gamblezen Casino. Learn more about complaints.

Show all complaints
Gamblezen Casino - Unable to set loss limit

Dear AskGamblers team,

I would like to file a formal complaint against the casino GambleZen due to a serious breach of responsible gambling rules and failure to act in accordance with their own policies.

Summary:

On June 19th, 2025, at 17:10, I had a balance of €7,232.62 on my casino account (see attached screenshot from game history) what was my last bet of the day.

At 17:52, I sent an official email to [email protected] requesting a daily loss limit of €100 to be set on my account (see attached screenshot of my email).

I received a denial response at 17:58, informing me that setting a loss limit was not possible.

As a result, I was unable to activate any protection tools and continued to play, eventually losing my entire balance of over €7,200.

This is a clear violation of GambleZen's own responsible gambling policy, which explicitly states that players can request loss limits by contacting support. I acted proactively and requested this limit before any further loss occurred, yet my request was denied without proper justification.

Also you are supposed to be able to take 1500€ withdraws per day with my vip level but you are not able to do so until their financial department has approved the last requests

My request:

Due to the casino's failure to act responsibly and in accordance with their stated policies, I request the following:

A full refund of the amount I had on my account at 17:10 on June 19th, 2025 (€7,232.62), returned to my casino balance with loss limit of 100€ per day,

OR

A refund of 80% of that amount (€5,786.10) paid directly to my bank account.

I believe this is a fair compensation due to the casino's failure to provide the advertised responsible gambling safeguards.

Thank you for your support in this matter.

Sincerely,


staus Rejected
Gamblezen Casino - The CAD 3400 payment was declined resulting in the worst experience I have ever had

I am a player from Canada. I discovered Gamblezen through Askgamblers, where the website was verified and received a high rating of 9.3. Based on this trust, I chose to open an account and began playing.

My username is Jacksonq716. On April 24, 2025, my account balance reached CAD 1900, and I proceeded to make a withdrawal request. According to the website’s withdrawal policy, I submitted three withdrawal requests for CAD 750, CAD 750, and CAD 400, with withdrawal IDs ID37352612, ID37352614, and ID37352619.

I completed all KYC verifications as requested by the website, as well as additional verification steps detailed in an email from the KYC team the following day. (Although my payment method was Interac, they also demanded pre-authorization and direct deposit information from other bank accounts.)

Unfortunately, on the third day, my withdrawal requests were canceled without any notice or explanation through the website’s backend.

I immediately contacted the online support team. However, they informed me that my withdrawal requests appeared normal on their end and that any issues could only be addressed by emailing their KYC department, as live support could not handle or identify the problem.

I emailed the KYC department while continuing to play on the site. Eventually, my balance grew to CAD 3400 — without receiving any bonuses (please refer to the attached screenshots). I submitted five separate withdrawal requests, each under CAD 700, following the site’s guidelines.

However, none of these new withdrawal requests were processed either.

I sent two emails to the KYC department but have received no response at all.

This entire experience blatantly violates the website’s stated commitments and withdrawal policies.

I respectfully request that AskGamblers intervene in this matter and to provide a fair resolution and necessary assistance.

Thank you for your attention to this serious issue.

staus Rejected
$3430

Complaint Statistics

Resolved 7
Avg. Amount $ 1,014
Avg. Complaint Duration 3 days
Avg. Response Time 1 day

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Player rating
9.8/10 1154 reviews

Top reviews from our players

a very good casino, it's a lot of fun to play there. There are all the games you need and love. The structure of the site was also very successful. The bonus offers you receive are also very good, all in all a coherent overall concept that makes you want more

I love playing at Gamblezen! The casino layout is superb and extremely user-friendly. They offer a vast selection of games from top providers, along with attractive bonuses that have fair terms and conditions. Their loyalty program is excellent. The 24/7 support with friendly and helpful live chat representatives is a great plus. Additionally, they provide a wide range of deposit and withdrawal options. I've made several deposits and withdrawals using different methods without any issues. Keep up the fantastic work, Gamblezen! 😊

I am very glad that Gamblezon is now also available in Poland. First of all, I registered because of one of the best welcome bonuses available on the gambling market, i.e. 200% and 100 spins. The website has a nice, colorful, intuitive design, I have no problems playing on my phone. There are games from my favorite providers, Pragmatic, Spinomenal and Habanero and many others. The casino has nice loyalty offers for new players, I like it very much because I can play and at the same time collect loyalty points and exchange them for prizes. There are also tournaments and online promotions. There is good LC communication on the website and I often receive e-mails from the newsletter, there are interesting bonuses and no deposit bonuses somewhere. I can confidently recommend the casino 10/10!

Gamblezen is an amazing casino! I love it!! The game selection is excellent and the customer service treat you like family. I can’t recommend Gamblezen enough to anybody. No matter your game preferences.

Great gambling site. Lots of games to play. I get bonuses all the time. Fun. Exciting.Great live customer service. Good job Gamblezen. I don't usually trust other gambling sites. Gamblzen is the best.

Just a great time I'd love to get the best of our time together over the years now and we can both be happy. The more free spins for me the only chance that I have to actually get the money from you guys. Keep it coming on and on and on again!

I love mostly the huge variety of slots that are available to play on as well as the game providers and also the wonderful support service team on live chat

Nothing that i dislike about this online casino it is a really great casino and I thoroughly enjoy playing as a member of this casino and receiving bonuses

This site stands out with its extensive game library and user-friendly design. I've enjoyed exploring the various slots and table games, and the promotions add extra excitement to the experience. The customer service is top-notch, always ready to assist with any issues. A reliable and entertaining online casino!

Gamblezen is a bloody great casino, first it starts you off with a no deposit bonus with such an easy sign up method. Also it has different varieties of bonuses and the keep you upto date with emails of any bonuses or changes. Not to expensive to top up either. Definitely 1 of my top casinos.

When I first came across this site I wasn't too sure If should try this site... But I'm glad I did... The variety of games was excellent.. the old and new games came together very well... I spent quite some time having fun playing these entertaining games...

The slow service is sometimes quite a drag sometimes... And I had some deposit problems.
Nothing that was sorted out right away... I guess some clerical errors may arise... But nothing to deter me away from playing again and again...... Over all I quite pleased with the service and entertainment of it all...

Gamblezen Casino News

Read all news about Gamblezen Casino, check for updates and stay tuned for exclusive bonuses.

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Lately, it seems that we've been giving out our Certificate of Trust left and right, but we assure you that we haven't lowered our standards - it's just that our casinos have gotten better!The latest to join our Certified Casino club is Gamblezen Casino! Congratulations are in order as the casino passed our tests with flying colours and is now a proud member of our most trusted casino family!Here's Why Gamblezen Casino Is and Should Be TrustedThis is the 54th casino to join the AskGamblers-certified ranks. As you can see, getting the badge is not easy, but it's well worth it.First, Gamblezen passed the most basic criteria of scoring 9 on our impartial CasinoRank.Gamblezen is respected and loved by our player community, too, and has notched up a player rating of 9.8 from over 1060 reviews!Second, Gamblezen had only four complaints to its name, with an average complaint life of 3 days; needless to say, all of the complaints were resolved successfully.Among other criteria, Gamblezen scored highly on fast withdrawals: the casino tends to process every cashout request in 24 hours, allowing players to quickly access their winnings.Visit Gamblezen CasinoIf you're looking for trustworthy casinos, AskGamblers Certified Casinos is the way to go.Visit Gamblezen Casino and see what we're talking about for yourself. A new account is created in a couple of minutes, and the deposit process is lighting fast, allowing you to quickly get down to what you came for: play your favourite casino games.

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