AskGamblers Quick Overview
Editor’s View
Overall the casino was easy to use, and we had no issues with navigation. Casino features are basic, and there are limited menus, but the most essential features are there.
Live chat was harder to locate than usual, and we’d like to see this more visible in the future.
- Home to well-known game studios
- Live chat is available
- Limited live chat hours 09:00 - midnight CET
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Freedom Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Freedom Casino
Freedom Casino is an online casino home to a catalogue of games from industry-leading game studios. If you’re looking for a new casino, you can check this page for real player reviews or visit us in the forum to discuss it more there.
You can register an account directly from your web browser, or you can use the latest smartphones and tablets for instant mobile access. The site supports English and German, which can be selected at the foot of the casino.
Below is our online casino review so you can also get the facts before you play.
- E-Wallets 0-1 hours
- Bank Transfers 0-72 hours
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Freedom Casino
The casino supports a few payment methods, including credit cards. It’s also a crypto casino, so you can deposit using more options. The casinos' terms and conditions state that deposit and withdrawal fees may be applied, and the minimum deposit is 20€.
When you request a withdrawal, it can take the casino three business days to process the payment, and if you win more than 20,000€ in 30 days, the casino may pay you in instalments.
You must complete the casino's verification process, and additional verification is required for any single or cumulative deposits or withdrawals equivalent to or exceeding 2000€.
Games at Freedom Casino
The casino is home to a variety of games from a mix of game studios. There’s a selection of online slots, table games, scratchcards and a live casino.
We’d say the games lobby is basic, and there were limited options to filter down the game selection other than the game category menus. If you know what games you want, you can use the search engine, which can also be used to search for providers.
Each game is labelled by its software provider, and you can check out the casino's most popular slots. You can also read thousands of online slot reviews at AskGamblers if you like to learn more about the game before you try it.
You can also enjoy a selection of table games with different variants of blackjack and roulette. Or you can try the live casino where there are games of Live Baccarat, Live Poker and more. You can also view the betting range from the games lobby, which is a handy feature.
Freedom Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, and we have listed any features available from your account in our responsible gambling tab above.
The casino offers a self-exclusion feature which can be activated by contacting support by email. Self-exclusion means that your account will remain closed for 1 month, 3 months, 6 months, or indefinitely.
You can also visit the casino's responsible gambling tab to answer a series of self-test questions and access links to external support groups and organisations.
Customer Support at Freedom Casino
If you need help, you can contact the casino either by live chat or email. The quickest option is to launch the live chat feature. It can be tricky to find, but we located it using the menu at the top of the screen, on the left-hand side.
When you launch the feature, you will join the queue to speak with a customer service agent, as there is no chatbot, and live chat is open from 09:00 to midnight CET.
We tested the live chat feature and have no concerns. We were immediately placed in the queue and waited less than one minute to speak to an agent who was friendly and professional.
Other than that there is limited information regarding support options.
Complaints
Read the complaints other players have left for Freedom Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Nice and clean website. Good game selection. Terms are clear and fair. Their bonuses are parachute types which is rare and really nice. Payments processed within hours without any problems so far. Overall an excellent casino worth playing at. Well recommendable from my side
There is nothing to really dislike as I mentioned above. I experienced some lags playing Hacksaw slots last time around. Would be nice if they ran smooth. Nitpicky stuff.
Freedom Casino is introduced by Deep Dive Tech Nv and it operates with gambling license issued by Government of Curacao. The casino has a very simple design and you can navigate the entire site in under a minute. The casino is targeted towards German players who are not just residing in Germany but all across the EU. The sign up process is quick and you must enter a local German phone number during the process. Deposits are allowed via some crypto methods and when it comes to Fiat currency they only offer €. Deposit and withdrawal for Euro are only processed by a few German banks and minimum amount for both is €20.
The casino has lots of good slots from providers like Thunderkick, netent, playngo, pragmatic play, red tiger. Unfortunately the casino does not have a dedicated button that lists providers so you have to type name of a certain provider in search bar to check if they are available or not. The casino has a 200% first deposit bonus upto €600 and you need to deposit a minimum of €20 to claim the bonus. The bonus is non sticky so you use the real money part first. The wager requirements are 40 time bonus amount and the casino gives you 60 days to clear the wager. Maximum allowed bet is €5 and the casino restricts less than 15 slots from bonus play.
Live chat is available from 9 am to midnight CET.
This casino has everything to become a players favourite casino from what they already offer. I hope they quit the minimalistic approach and redesign their site. Also they should allow players from more regions. German players are really lucky with this one.
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Screenshot
Easy to navigate, that’s all.
It’s easy to deposit and they handle withdrawals quickly. Quite polite live support. Quick on returning mail. They offers crypto currency for deposit and withdrawal
No vip program whatsoever. No bonuses or promotions offers. No cash back or any other vip program.
Players who play big, stay away. I for example have been playing on this site in less than one month, I have deposited 2500€ and only 2 withdrawals of a total amount of 320€. They don’t seem to take players seriously, but then again, what kind of person makes his living on owning a website that is designed to take peoples money?
They should offer an affiliate partnership with their players I think.