Players from your country not accepted 
Average Complaint Response Time: 1 day
- 0-24 withdrawal timeframe
- Live Chat
- Mobile-friendly design
- Slow live chat response times
- Live chat open 07:00 - 03:00 AM
| Website | http://fantasino.com |
|---|---|
| Established | |
| Owner | EveryMatrix Gaming Ltd. |
| Casino Promotion | Fantasino Casino: 100% up to €200 + 50 Extra Spins (10 per day in Starburst) |
Fantasino Casino is an online casino featuring numerous online games, powered by some of the most popular software providers in the iGaming industry like NetEnt, Quickspin, Playson, Endorphina, Booming Games, Habanero and 1x2Gaming - to name a few. The casino is available in instant-play gaming on almost every computer, smartphone or tablet device. Fantasino Casino is licensed and regulated by the government Malta Gaming Authority.
Restricted Countries
Due to strict regulations, some residents will not be able to open their accounts at Fantasino Casino. The list of the restricted countries includes Israel, France, Denmark, the USA, UK and several other countries. Please refer to the casino details section for the complete list of restricted countries.
Virtual Games
Fantasino Casino features a large library of online slots powered by some well-known software providers. Here players can access numerous popular titles, such as Piggy Riches Slot, King of Slots Slot, Egyptian Heroes Slot, Blood Suckers Slot, and Wonky Wabbits Slot. The Casino also offers progressive slots, like Mega Fortune Slot and Mega Fortune Dreams Slot.
Those who prefer table games will be able to find different variants of blackjack, roulette, and baccarat, which include European Roulette and Spanish Blackjack.
Video poker games selection contains Jacks or Better and Joker Wild.
Live Games
Fantasino Casino features a live casino where all members can experience playing games against real live dealers. The live games collection includes several types of live roulette, live blackjack as well as poker.
Mobile Gaming
Players can access Fantasino Casino by using various portable devices, such as smartphones and tablets. As the casino website is totally responsive, all members will easily access their favourite games and play them in a full-screen mode, on the go.
Customer Support
In case players come across any issues, they can reach Fantasino Casino’s technical support via live chat, email or telephone. The live chat working hours are 07:00 - 03:00 AM.
Security and Fairness
Players can rest assured their financial transactions are safe as the casino uses an SSL encryption on transmissions to and from their servers.
All games at the Fantasino Casino website are tested by trusted independent auditing agencies. Therefore, players can find a fair gaming experience here.
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I'd like to personally answer to your post, because in fact I'm the person responsible for approving your withdrawals and I guarantee you that I always approve them extremely fast, specially for you.
To give you a brief explanation: being a white label of EveryMatrix, there's a two-step approval process. Once we receive a withdrawal request, I review it and approve it or decline it. Once I approve it, it goes directly to EveryMatrix and their Processing Team sends the money, the last step of the process.
Sometimes this last step can take a little longer than expected, mostly on the weekends, due to their availability; but most of the times it's handled within hours. I checked your withdrawal from yesterday and you are right, it was processed until today. If this happens again, please contact our Support team and we will immediately get in touch with EveryMatrix to get it done for you.
Certain things are outside our control (like the interruptions you mentioned sometimes with the casino games), but we always do our best to try to resolve them as fast as possible. I truly hope you continue being one of our most loyal customers for more years :)
Kind Regards,
Drew
Head of Operations