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Dear Customer, thank you very much for taking the time to write your feedback about EnergyCasino. We are extremely happy that you are satisfied with our platform, the selection of games and customer support. If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat. Kind regards, EnergyCasino Team
The casino websites are transmitted in quality.
If you earn money, you will come quickly and the selection methods are classic.
Tournaments are very popular here.
Also sports betting.
You get energy points to play and you have different ways to exchange them in the energy shop.
Place where you will find lots of fun and excitement.
Different betting requirements and sometimes too high when betting is up to 30x (D + B).
Dear Customer, thank you very much for taking the time to write your feedback about EnergyCasino. We are extremely happy that you are satisfied with our platform, payment methods, and tournaments & promotions. We are also happy you like our EnergyShop. Thank you for your feedback regarding our sportsbook bonuses, we are working on having more exciting offers for our players in the near future. If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat. Kind regards, EnergyCasino Team
This is very best of the best casino. I registered here 10 hours ago deposit with neteller account. After play several hours I hit luck managed wagered, then I came to chat with support for asked account verifications. Chat support very extremely friendly and fast respond regarding this case, then I upload my docs required. Only 5 minutes my account fully verified, and my cashout approved.
This is very superb casino with tons of games, layout this web casino very fancy and smooth.
Dears all player this is very recommended casino, I like play merkur slots and gamomat slots here very interesting.
I have played in a variety of online gambling sites have not seen a faster verification and response time then this online site , i have requested the withdraw and uploaded the necessary documents and i got a response less then 24 hours that the account have been verified.
Most online gambling sites try to delay this process and ask for more and more documents to give them more chance of u reversing the funds and loss them .
Great variety of games offered , table games , slots and more
Nothing bad i can add about this site , would recommend it .
Dear Customer, thank you very much for your feedback and recommending EnergyCasino. We are extremely happy that you are satisfied with our services and selection of games. We are glad to hear that your withdrawals and documents verification were handled smoothly. If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat. Kind regards, EnergyCasino Team
Great games from real casinos which saves my petrol ☺. Great customer service. Painless verification process, lightning fast withdrawals with no hassles. Please keep up the good work and please include a game named Tiki for me.☺
I wish you guys could introduce a ZAR currency. That could complete my wonderful experience I have there already. I also wish that the games that are not allowed on my country could automatically be removed if possible. Its painful to see a good game only for me not be able to play it.
Dear Customer, thank you very much for your feedback. We are extremely happy that you were satisfied with our services, customer support, and selection of games. We are glad to hear that your withdrawals were handled smoothly. Thank you for your suggestion to introduce ZAR currency. We have passed it on to the department in charge and we will look into this possibility for you in the near future. Thank you as well for your comment regarding games that are visible but not available in the country of your residence - could you please let us know which providers those are? If you have any other comments about how we can still improve our services or products, please do not hesitate to contact us via email or LiveChat. Kind regards, EnergyCasino Team
- Lot (a lot lot) providers
- One of the best casinos interfaces
- A really good support
- Energy spins have really low wagering
- They use ecopayz method
- The casino could be optimize for mobile
- Sometimes it takes a time so you can login
- More bonuses and e-mail with promotions
Dear Customer, Thank you very much for taking the time to submit a review about EnergyCasino. We are happy to hear back from our customers and we are glad that you have a positive experience. We are proud to hear that you like the selection of our game providers, our Customer Support, payment methods available and that you enjoy our EnergySpins. We also thank you for addressing the points that need our attention. Could we kindly ask you to contact us via email or LiveChat so we can receive more details about the mobile version and to investigate further regarding your login process? Please do not hesitate to contact us, we will be happy to find a solution for you. Thank you very much again, Kind regards, EnergyCasino Team
Blik option when using bitcoin token option. As a Pole its only place where i can play wazdan games. Good and friendly support chat.
Dear Customer, Thank you very much for taking the time to submit a review about EnergyCasino. We value our customers feedback and we are doing our best to provide support and entertainment our players are looking for. We are happy that you found the deposit methods and game providers you were looking for. Please do not hesitate to contact our Customer Support should you need any assistance. We wish you all the best of luck in the future! Thank you very much again, Kind regards, EnergyCasino Team
- A lot of providers, good selection of games
- Ultra fast withdraws, they are using Trustly
- Malta license
- Im playing there for years and never had hassle with documents or withdraws,etc..
- Every week new bonus with deposit
- I can still play there from Slovakia :)
These reasons make them as a secondary casino,where i deposit! I make more deposits on less trusted casino with only few providers because:
- Site is VERY LAGGY! Takes ages to just log in from my computer.
I use to play from mobile and thats even worse! Its a really fight to find some specific game and sucesfully load it..sometimes i have to try this for 5 times in a row, because search button fails, or its so laggy that i click on other game by mistake, if not - then game still doesnt want to load in many cases.. i cant also choose to see games only from specific provider on mobile version..
Please fix it because its very annoying..
- Less of promotions (like freespins,cashbacks,etc)
Dear Customer, Thank you very much for your feedback. We aim to listen and constantly improve to the best of our abilities. We are proud to hear you are happy with our casino, selections of games and our services. Thank you for notifying us about the technical issues you are experiencing. This is something on which we can act immediately, however, we would need more details from your side to help you. We would like to ask you kindly to contact us via email to [email protected] so we can review your account and check the device, browser, and connection you are using. We will definitely do our best to find a solution for this. Your comment about not enough promotions and bonuses - noted, we are working on having more and more offers for our players and we hope you will notice a difference soon. Thank you very much again, Please do not hesitate to contact us, we will be happy to help. Kind regards, EnergyCasino Team
I played on this Casino 3 times and I won with my second deposit of 20 EUR around 140 EUR, and with the third deposit also 20EUR I won 750 EUR.... And the withdrawal just took about 5-10 minutes! It got accepted right away.
I don´t know why people are complaining, I got a 500x Bonus with 90cent in Dead & Alive Netent Slot and a around 500x Bonus in a new Play n Go Slot.
The NetEnt Slots are sometimes laggy and slow and there could be more Bonuses.
Dear Customer, Thank you very much for taking the time and giving us feedback. We are really glad to hear you had a good experience, the entertainment you were looking for and that our processes and services were quick and satisfying you. Thank you for letting us know about slots from Netent. Would you be so kind and contact our Customer Support via email [email protected] or via LiveChat and give us more details about your experience with them? We will then report this immediately and do our best to find a solution for you. We are also doing our best to improve our bonus scheme and we hope you will notice a difference soon. If we can help or assist you in any way, please do not hesitate to contact us directly. Thank you very much, Kind regards, EnergyCasino Team
Large section of slots easy to navigate and no lags.
Terrible chat, waited 20 minutes to get an answer and they did not help me at all.
Defently not 1-12 hours pending period either since it took way much longer for me to recieve my cash.
Also a tons of sms + emails a day that I did not ask for.
Not recommended
Dear Customer, Thank you very much for your feedback. Please rest assured that we take our customer’s opinion very seriously and we are open to all our player’s experiences. We aim to listen and constantly improve to the best of our abilities. We are happy to hear you found a large selection of slots that you enjoy. On the other hand, I am really sorry for the experience you had so far with EnergyCasino and that you were left with a feeling of disappointment without customer support during your communication with us. We are also sorry if you haven't had your withdrawals processed as expected. We would like to ask you kindly to contact us via email to [email protected] so we can review your account and address any concerns you may have. We can also guide you with a few simple steps so that you can change your notifications settings according to your preferences. Thank you very much again, Please do not hesitate to contact us, we will be happy to help. Kind regards, EnergyCasino Team
100% bonus was "ok", lots of great game providers.
NetEnt & Novomatics were disconnecting and lagging all the time, +500 spins on this site and games didn't pay anything. If your goal is to actually win something, don't play on this broken site. Closed my account after session, not playing there again.
Great site with plenty of games to choose from. I honestly can say I manage to withdraw after every 3-6 deposits which is just great. Even better that withdrawals times are measured in minutes. My last withdrawal took 6 minutes to credit to my account. Verification is really fast too but you don't need it for the first couple of hundreds of withdrawals.
The only thing I would recommend is to sort the home page issue with netent games. When I click on the home button an error page comes through and I have to type in the website again to go back to the homepage.
£75 1st deposit bonus I won £3000 I cashed out £2800 what really made me smile was how fast it took documents approved within 2 hours Yes 2! And the money in my account in under 12 hours via trustly bank transfer.
while this is a site I have gone back to time after time as I trust them to pay if I win they don't offer any bonus offers to UK customers I find that rather frustrating I wish it would change as I love some extended play time!!! IF this was to change this site would definitely get a 10 star
The website has so many issues, I tried to be patient and understanding but always there's new issue and they don't try to fix the issue. And when you complaint they don't accept responsibility even with evidence.
The withdraw took more three weeks still haven't received the money, the website doesn't accept bets accordingly, it always display error message when you place the bets I have screenshot to prove it. They don't accept responsibility.
Dear Customer, Thank you very much for your feedback. Please rest assured that we take our customers' opinion very seriously and we are open to all our player’s experiences. We aim to listen and constantly improve to the best of our abilities. We are really sorry for the experience you had so far with EnergyCasino/EnergyBet, however, after checking your account and your communication with us, we can see that your queries and requests were promptly addressed at all times with a follow-up phone call as well. Could you please contact our Support Team [email protected] or via LiveChat and let us know if you have any outstanding issues you have not received explanation and response for? We will do our best to find a solution for you and hopefully, we can satisfy your needs. Thank you very much again, Please do not hesitate to contact us, we will be happy to help. Kind regards, EnergyCasino Team
Nice selection of games but thats all .
I did joined few years ago then I forget about it.They used to send me emails and offers then I rejoined again. I loved their 50% weekly reload bonuses. I become regular player in there. Lately I contacted them by chat support to report an issue with the games which never had it before. The person who contacted me wasn't helpful at all. After that contact I have never ever seen the weekly reload bonuses or email offers.
After a while I made a contact again with energy casino and asked them why there is no weekly reload bonuses and they told me that unfortunately these bonuses are no longer available for UK players. Unbelievable !!
I dislike the fact that support team doesn't support players.They are the worst chat ever. One other thing I noticed is some games doesn't work on mobile and some are not available on other devices. Never been able to withdraw so I cannot comment on that.
Dear Customer, Thank you very much for your feedback. Please rest assured that we take our customers' opinion very seriously and we are open to all our player’s experiences. We aim to listen and constantly improve to the best of our abilities. I am really sorry for the experience you had so far with EnergyCasino and that you were left with a feeling of disappointment without customer support during your communication with us. I also apologize that you were not happy with our bonus scheme so far and/or it wasn’t properly explained to you. We would like to ask you kindly to contact us via email to [email protected] so we can review your account and get back to you. We would also appreciate more details about the games as you mentioned some are not accessible for you on other devices. We will do our best to find a solution for you and hopefully, we can satisfy your needs. Thank you very much again, Please do not hesitate to contact us, we will be happy to help. Kind regards, EnergyCasino Team
Superb. From game providers to the withdrawal speed. Would highly recommend this casino. They do everything right. This is how a casino should run.
Excellent so far. Fast withdrawals. Solid pay360 payment system. Good support. Easy time outs without having to go through hoops. Nice selection of Novos. Nice website design. Easy verification. Regular 50% bonuses. Loyalty points convert into cash without wagering.
Needs Big time gaming slots. 100% bonuses would be nice too
The best casino for my choice. Fast payouts, no document verification until you reach over 2k cashout, friendly support and nice selection of slots.
Would love to see evolution gaming for non uk players available in future.
One of the best online casino quick payments and excellent support.
I recommend it to everyone and especially to the Hungarians.
Good provide Netent Microgaming Merkur.
Can't fault this casino, huge range of games, good bonuses, extremely fast withdrawals and just an all round good experience. Would most certainly recommend.
The wagering for bonuses is a little high but that's just me being picky. Overall I had a good enjoyable time playing at this casino and can't think of many faults.
Excellent customer service on live chat, like the variety of slots available, although I do miss Next Gen Slots, but you can't please everyone.
I made my first withdrawal late last night and it was confirmed as processed immediately, if I had used an E Wallet, it would have gone straight in but I am waiting for winnings to go on to my debit card. Surprisingly, I didn't have to send in any documents for verification, maybe this is because the win was below a certain limit, but nevertheless, so far everything has run very smoothly, so nice when that happens. I will certainly play there again and long may the good fortune continue.
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There is nothing that I dislike so far, I would recommend this casino.
I joined the Energy casino because they advised their casino on some various forums. They offered more kind of no deposit promotion. First they gives 5 euro bonus money when sign up and contact with the live support the second, they credits 15 free spins on the Guns and roses video slot instantly. I decided to take the free rounds so I opened account from this offer banner. I completed the registration and activated my e-mail.
When I logged in and start the gnr slot my free rounds was there instantly. I like this slot because I love rock music so this is a delightful game to „metalheads”. It has three kind ingame feature and a bonus too. I started to spin down my 15 free rounds, I get about 4 euro from them. I decided to play more on it with 40 cent stakes. A few spins later I hit the legends spins. The first was terrible because I get nothing, the second was an empty spin too but the third with the „slash” wilds was better. I get an expanding wild to the center reel and hit a big win with 12 euro profit. I decided to try some other video slot too so I opened the spinata grande with the same bets. I played for a while but I didn’t get any valuable and slowly deceased my balance. With my last 5 euro I went to the Twin spin and played on 50 cent stake. The first spins was lucky and I increased my balance again up to 27 euro. I stayed on it but at the end I lost my money before I able to wager my no deposit bonus.
I didn’t deposit to them jet but I really want to try in real money soon and found out how they fast they pay.
Energy has a wide range of games, so something for everyone.
Verification of documents was completed and approved within30 minutes.
I made my first withdrawal and received an email confirming this had been processed within 15 minutes.
I really cannot fault this kind of service.
It is exactly what is requried which you do not find with other casinos.
Only slight issue is that a few games intermittently have to close due to an error.
Microgaming, Merkur, Novomatic. Thats what I am looking for in a Casino site, those are all my main gambling providers.
Bonuses are alright, they are fair. You also get cashback in points that you can exchange, those points have actually saved my balance more than once.
Cashout for E-wallet are fantastic, only other casino site I have played with these fast withdrawals are Videoslots. Within minutes of requesting a withdrawal i get a mail from skrill that it has been recieved.
Good KYC policy. No BS yeah you deposited $1000 but now we want to see all your papers for a $100 withdrawal.
Support are good, friendly, straight to the point and i have never experienced any waiting time to connected to a Representative.
Slots are for the most reliable, see below for my minor annoyance.
Overall its a good Casino, no fuzz. You play and if you win you get your money and they give you some cashback that you dont have to wait for.
I am getting error 11 on Microgaming slots and Netent games sometimes want to remind me that i have played 60 minutes in several different ways 5 minutes between which stops the autplays. Annoying if you are playing DOA grinding Features.
The error 11 on Microgaming doesnt have to be connected to Energy Casino, it could be a general problem for my software with Microgaming slots.
Sometimes(rarely) there are connection issues with Novomatics.
I would have given them 9 stars if some of these problems didnt occur.
I would also have given 9 stars if they had some more providers like WMS, Big time gaming, Yggdrasil, play and go or anyone else of the premium providers.
The site are not good for mobile or ipads. I dont mind tho rarely use sites in that manner.
What a casino.This place is doing everything right. I have been playing online slots for the best part of a decade now and have more or less joined up everywhere online.
I play high stakes so usually get VIP status but this place just treats all of its players the way they should, seamless and hassle free at every step. Document upload is a fast, nicely laid out area within your account section - they will email you if they want a document, you upload it, and then it shows up with a green 'approved' soon after.
No nonsense back and forth emails with the casino asking you to re-send or taking days to verify it- all done here fuss free within a couple of hours if that.
Withdrawals are the best I've ever experienced, submit it for withdrawal and within 10 minutes, email confirms it has been processed, money back to my card of choice within 2 days. Amazing, so simple yet so many times going wrong at other the casinos making it all an off-putting hassle. No pending time, no need to worry about flushing, no delays to receiving the money.
Fantastic loyalty scheme also simple and fuss free, you earn points and then spend them in their shop - can buy bonus money, or merchandise - I have a nice t-shirt on the way and have also changed points up for funds, either is great. You can save up your points and even get a cruise!I love this casino. Can't find a fault with it, what a refreshing, fuss free experience all round.
How many times have I spoken to customer service? None. Because there has been no need.
The games are great and the RTP's and WR's on bonuses all seem fair.Found my new home :)
Thanks Energy!!
My frist casino online. I'm love it and I hate it :-) Everything works properly. Instant payments, fast withdrawals.
There is no longer GreenTube slots like Fruits&Seven or cult SlizzingHot.
Energy are relative new comers to the market, but first impressions very good. No issues with signing up or verification. Withdrawals are processed super quick with no delays. All in all there is no BS on this site, everything seemed to work and even made a few good hits so far.
1 bit of advice, do not use firefox to navigate site it does not seem to work properly. Found chrome to perform much better.
Live options are limited.
The amount of slots was good & the registration process was not too long.
Spamming me like crazy, even though I unsubscribed from the newsletter.
Fast verification, the odd bonus offer. Put on earlier review referencing good that Yggdrasil but should have been novomatic.
Always found the slots having lag- particularly immortal romance. Just not as smooth as others.
Powerful RTP slots, maybe I'm just lucky or something else, but I think it is not difficult to win if you have been played slot games for some time.
Amazing withdrawal time, I choose E-wallet to withdraw, even faster than ATM.
Maybe adds some other provider software slot games will be better.
Amazing classis with modern elements Casino. I love the interface, I could easy navigate here and a looooot of my favorite games. Support is very polite and useful. Thank you guys!