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Dragonara Casino has been terminated due to being unresponsive. Consider these instead:

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Dragonara Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 16 reviews
7.3/10
16 reviews
Complaint Response 5 complaints
1 day avg. 5 complaints
What we like
  • Sleek and easy-to-use instant-play interface with filtering options
  • Wide variety of slots, table games, video pokers, and specialty games from IGT, Betsoft, Sheriff Gaming, NetEnt, and Play ‘N’ Go
  • Proven fair by independent audits
  • No verification required until withdrawals reach €2,300
  • Affiliated with the real Dragonara Palace in Malta
What we don’t like
  • Customer service available by email only
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Dragonara Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.dragonaraonline.com
Established
2014
Licences
Malta Gaming Authority, UK Gambling Commission
Affiliate Program
Languages
English, Italian
Casino Type
Instant Play, Mobile

Dragonara Casino is the official online casino of the famous Dragonara Palace Casino & Resort in Malta. It features games from NetEnt, Microgaming, IGT, Betsoft and Pragmatic Play, all of which are easily filtered with one of the best instant-play interfaces we have ever seen. Dragonara Casino is licensed by the Malta Gambling Authority and the UK Gambling Commission.

Restricted Countries

At this time, Dragonara Casino cannot offer games to players residing in the United States and UK. All other players who live in a country where online gambling is not prohibited are welcome to join.

Security and Fairness

Dragonara Casino clearly understands the threat of identity theft. As such, they have encrypted their entire website with the SSL protocol. This technology obscures any sensitive data that is sent to the casino for registration, banking, or verification purposes, making it practically impossible for thieves to compromise the information.

All of the platforms used by Dragonara Casino have been audited several times and shown to be genuinely fair. This is indicated by the RNG Certified seal located at the bottom of the casino’s website.

StallCation

Complaints

Read the complaints other players have left for Dragonara Casino. Learn more about complaints.

Show all complaints
Blames software provider for delay in payment of winnings
On the 1st of November I deposited £135 at Dragonara Casino. I received a bonus and ended up winning £1303. I was very careful not to break any bonus terms and conditions and requested a withdrawal. After fulfilling all their requests for ID etc I still didn’t receive payment. I kept asking for the status of my withdrawal. Weeks later I received the following email: Dear Martin Thank you for contacting our help desk. When players select a Dragonara Bonus which is essentially Free money, Dragonarahas an obligation to ensure that all the game play carried out with the bonus funds has been done in accordance with our House Rules and that there is no evident abuse of the bonus. This usually involves a number of checks on our end as well as on the side of the game provider for the games you were playing. We have duly escalated your game play on to Microgaming on the day your withdrawal was requested and we have yet to receive a resolution from them. We have followed up to them at least 5 times requesting updates. Dragonara is unfortunately at the mercy of the game provider in this case. Rest assured that as soon as we receive a response from them we will follow up to you with a resolution. We thank you for your continued patience in this matter. Kind regards, Oliver Dragonara Online Casino Help Desk I found this email alarming. First, they claim that the bonus is essentially free money.The bonus cost me a deposit of £135 which I could easily have lost, so that’s just false. And then they go on to claim that they’re waiting for permission from Microgaming to process my withdrawal and that a “resolution” is required from them. MG don’t have my £1303. It is in the possession of Dragonara Casino and they obviously have the power to pay me. Dragonara Casino says that their "hands are tied" and that they must wait for a decision from Microgaming. But I believe that the only reason they are delaying my payment is because they want to stay as liquid as possible and paying me doesn't help with that. I believe this because I've never heard of a casino needing permission from their software provider to make customer payments. I decided to post this here since I found their email very worrying. Any help would be much appreciated.
staus Resolved
£1303

Complaint Statistics

Resolved 5
Avg. Amount $ 968
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
7.3/10 16 reviews

Top reviews from our players

Dragonara Casino is a casino that I decided to give a try after seeing their name which I like really much, the welcome bonus spring sale of 30x WR and of course some awesome softwares that they provide likeNetEnt, Betsoft, Play'n GO and IGT.

So I immediately loaded their site which I have to say is really awesome and very much appealing at least to me. So I made an account here and after that I instantly made a deposit via Neteller of 20$ and after I took the welcome bonus I had 40$ and I was ready to get started. From the vast majority of games that they offer I decided to play Wild Witches, first of all since it was one of the most played games here and second of all I haven't played this game so far and I wanted to give it a try. I started playing with 0.40$ and in the first 20 minutes I almost didn't have any wins all I did was lose money, so I thought about changing slots but then all of a sudden I got free spins feature that when it finished gave me a payout of 14$. After the free spin feature it's like a new game emerged I started getting more often wilds and in one case the Witchy wild that turns out to be in the perfect position to complete a five of a kind and give me a good payout of 20$. So I set the game on 100FS and sadly when I came back majority of my balance was gone only 13$ remained. So I switched slots and tried to regain some money on Starburst but even there I was unlucky and I lost my balance pretty quickly.

Overall I had a great experience in this casino, honestly I have nothing bad to say about it. I love the vast amount of games that they offer, bunch load of deposit methods, very good amount of currencies. I didn't see a live support there but I don't mind since everything is really nicely displayed and easy to reach on the site. Definitely a recommend ! 9/10

Hi Ahmo6, It is great to hear about your experience with Dragonara. Please, do not forget to take advantage or our Monthly Double Reload Bonus!

user avatar

I didn’t know where to play because I played to a lot of casinos and I wanted to try something new. I found this casino on AskGamblers, it is powered by Betsfot, NetEnt, IGT and Play’n GO, when I started to complete the registration form I was impressed because they have a lot of currencies available, even RON currency. This time I decided to play NetEnt slots because I already played Betsoft games and I wanted to catch the free spins feature at Wild Water slot.

They have a 100% welcome bonus up to 200 euro, the minimum deposit is 10 euro so I deposited via Skrill 50 RON that is almost 11 euro, I received another 50 RON bonus with 40 x wagering requirements, so a total of 2000 RON to wager! Their payment methods are very wide, but most of them are still unknown for me, also I noticed that the website looks good, a nice skin and the games are running good.

The first 50 spins paid well, I managed to catch the free spins very fast, only 10 minutes passed and gave me 47 RON. But this was first and last time when I triggered the free spins, the payout rate wasn’t good at all, I lost the money after 50 minutes of play! I don’t know if I will play again here, I saw that they have other bonuses but the payout rate made me to think twice before making a deposit here.

I will give a 9 for the games because I like NetEnt and Betsoft games, I didn’t try the slots from the other providers.

The payment methods will receive a 9 and the welcome bonus only 7 because it is just 100% and the wagering requirements are 40 x.

I was disappointed because of the poor payout rate that made me to lose my money very fast so I will give a deserved 6!

Hi Bodangy, thanks for your valuable review. I am happy to hear that your overall experience was good. As from this month, we decided to lower the wagering requirement for the welcome bonus to 30x. If you have not made your first deposit yet, you can now take advantage of this new offer! Click here for more info: http://www.askgamblers.com/forum/topic/4712-spring-sale-on-our-welcome-bonus-30x-instead-of-40x/

user avatar

I find the name of this casino awesome. Because well, dragons are awesome. I gave them a try and deposited 10 euro with the 100% welcome offer. I started playing my favorite slot The Invisible Man with 0.40 bets. After playing many hours on this game with only 0.40 bets, I was able to complete the wagering requirements and cashed out almost 200 euro! It has been an amazing experience! Thank you Dragonara : D

According to an island legend, a dragon lived in the cave on the headland before the palace was built and that is how it got its name. Glad to hear you had a great experience with us! Please keep coming back and you never know you might find the Dragon :)

user avatar

While going through AskGamblers list of welcome offers, I came across Dragonara casino. They offered 100% welcome bonus and the reason I wanted to sign up there was because they have Netent and few other great softwares, but Netent was the main reason.

I signed up, made a 20€ deposit and received a match up bonus. I was ready to play with 40€ in my account and attached wagering 40 x bonus which was 800€. First I went to play Jack and The Beanstalk. I placed 0.20€ bets and started 100 spins.When half of the spins were played, my balance was down for 10€, but luckily few spins later I got free spins bonus. I managed to get 5 keys, so I only got the first stacked wilds. However, the spins were pretty empty and I ended with 3.40€ win.I played the rest of autoplay and my balance was down for overall 11€. Then I switched the game to Wild Withces. I played them for 20 minutes, with minimum bets I only few times got 3 x bet wins, but nothing above, and within last spins I triggered 10 free spins bonus round with 3 x multiplier. I was expecting something more, but got only 4€ out of it.

Then I spent some quality time with DOA. I played with 0.18€ bets per spin. Within 250 spins I couldn't get any bonus round, although 2 scatters came up teasingly often, I had a few 20 x bet wins, but overall that's it and DOA was the game that got me bust this time!

Overall I had a great time at Dragonara casino. I managed to wager around only 15% of the wagering, but I really liked everything. The game selection is really great and they have live casino too, which I would love to try. The bonus was great too and I am really looking forward to play there again soon.

Dragonara Casino which of course are having Netent software and that was the reason I join there, actually they have IGT, PlaynGo and Betsoft, but honestly I am not that big fan of that kind of slots, so I didn't play any of them at Dragonara Casino. When I saw this casino and that was few months ago and the name looked so familiar to me, but that was just because they have also Dragonara land Casino in Malta so that way I was confused a bit, with the name. I like the name of the casino, liked their web site and also their welcome bonuses.

But as a new casino, well maybe they are not so new now, but when I joined they were, I think that they should give some bigger bonuses together with the free spins. They have the regular bonus of 100% match and the wagering was X 40 which by my opinion is a bit high, but still nice casino with the nice look and I wanted to try their games. Of course i sign up took the welcome bonus of 100% match and played their NetEnt games.

When I deposited there for the first time my favorite game was Gonzo Quest. So the very first game a played was my old pall Gonzo. I like playing this game and the reason of that is that I had very big winnings from this slot,so then I tried the game here. But not this time I guess, Gonzo was giving me dead spins and the highest win I got on the game was around 12 euros, which is nothing compared to my bet, which was 0.40 euros. I don't know why but if it was another game I maybe would play with the minimum bet of 0.20, but when it comes to Gonzo I always play with that bet.

The reason is, because I believe that when I am playing with 0.20 euros I never ever won something, but with 0.40 euros bet I really had some decent winnings. So my visit here was really fast, just because Gonzo has eaten my money in less then 30 minutes. Well no matter I lost here I still like this casino and think they are trust able one, just because they are Malta licence which I trust the most.

Good Luck!

Does not accept UK players. Come on admin, getting bored of pointing this out.

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