Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
Del Oro Casino Bonuses
Check out other Del Oro Casino Bonuses and pick one that suits your needs.
Complaints
Read the complaints other players have left for Del Oro Casino. Learn more about complaints.
Del Oro Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Frow1985, Thank you for sharing your wonderful experience with us! It truly means a lot to hear that our support team has made you feel so valued and at home. We take great pride in offering a personal touch, and knowing it reminds you of the good old days of customer service is the highest compliment we could receive. We’re also glad to hear that our fast and hassle-free withdrawals have added to your enjoyment. We strive to make every part of the gaming experience as smooth as possible. Looking forward to having you with us for many more great moments at Del Oro Casino! Warm Regards, Del Oro Casino
This casino is truly amazing and easily one of the best gaming experiences I’ve ever had! One of the things I love most is the incredible variety of bonuses they offer. From welcome deals to daily promotions and special event rewards. What makes it even more special is how personal the experience feels, because if you contact their support team, they’re happy to customize a bonus just for you. That makes you feel appreciated as a player.
Withdrawals are super smooth and incredibly fast! I've never had any delays or problems, and I value this reliability. Plus, the casino offers cashback on losses, which is fantastic! And to top it off, the support team even added raw cash to my account during unlucky streaks. It really shows how much they care about keeping their players happy!
The support team is super professional and efficient, but also genuinely kind and thoughtful. They speak my language, which makes communication easy. No matter the hour, day or night, they’re always cheerful and ready to help.
There’s an incredible variety of games to choose from, including a huge collection of slots, table games, and live casino section.
Sometimes, there can be small glitches with bonuses, like them not being applied correctly or showing up in the account. But honestly, it’s not a big deal because the support team quickly addresses and resolve any issues.
Dear Wartime44, We’re absolutely delighted to hear about your fantastic experience at Del Oro Casino! Providing a personalized and rewarding gaming journey is our goal, and we’re thrilled that our bonuses, fast withdrawals, and dedicated support team have made your time with us so enjoyable. It’s great to know that our team’s responsiveness and extra care during unlucky streaks have left a positive impression. We appreciate your feedback on bonus glitches, and we’ll continue working to ensure a seamless experience for all players. Looking forward to having you with us for many more exciting sessions! Warm Regards, Del Oro Casino
Del Oro Casino has been one of the best online casinos I’ve played at, especially when it comes to fast withdrawals and high RTP games. I’ve cashed out multiple times, and every single withdrawal has been processed instantly—no delays, no hassle. It’s rare to find a casino that actually pays out this fast, and that alone keeps me coming back. The game selection is also nice. I’ve noticed that my bankroll lasts longer here compared to other casinos, which makes the gaming experience even better.
Customer support is also top-notch. I had a minor issue with a deposit once, and they resolved it quickly through live chat. The site itself runs smoothly with no lag, and I’ve never had any issues with deposits or gameplay. If you’re looking for a reliable casino with fair games and fast payouts, I highly recommend it. It’s one of the few that actually delivers on what it promises.
Dear Vancouveryouknow, We’re thrilled to hear that you’ve had such a great experience at Del Oro Casino! Fast withdrawals and high RTP games are key priorities for us, and we’re glad to know they’ve made your sessions more enjoyable. It’s also great to hear that our support team was able to assist you quickly when needed. Your recommendation means a lot to us, and we look forward to providing you with many more seamless and rewarding gaming experiences. Warm Regards, Del Oro Casino
Chat girls is good for talking but not for help if somebody need help , free spins is not possible to givet for free and max bonus for free in this casino is only 8 euros
I'm a player from a few months ago. My profit 📈 a month ago was 5K on this casino, but for the past 9 weeks, when I deposit, I lose everything. The max winning from free spins on all slots is only x40 my bet. I asked what was wrong, and they always told me it's just bad luck. But the same slots on another casino give more wins. I think the casino's system sees your profit, and when you have too much, they block you until your profit goes to 0. It’s not possible to play on a casino long-term and have slots pay that low. Remember, when you're a new player on this casino and win something, withdraw and leave very fast. I'm done with this casino because they control my account.
Dear Walleiceland, We appreciate your feedback and understand that losing streaks can be frustrating. However, we want to assure you that all game outcomes at Del Oro Casino are determined by certified RNG technology, ensuring completely random and fair results. Wins and losses can vary over time, and while some sessions may bring big wins, others may not—this is the nature of casino gaming. Regarding bonuses and free spins, our promotions are designed to be fair and rewarding for all players. If you have any concerns about your account or gameplay, our support team is always available to assist. We wish you the best in your future gaming experiences. Warm Regards, Del Oro Casino
After people do what they want with their money, but I will not recommend you. Registered since June 2024, I can draw the following conclusions: you are not a reliable casino! You do not respect anything! You buy your reviews to give you a good image. Not to mention your customer service, which pushes consumption by indicating a very high RTP on machines (not to mention sweet words like my darling, my love, my baby). The countries that are not authorized on your site advise you to come back and register with a VPN! Several disconnections in full bonus, technical service does not want to do anything, and no compensation!
Dear Damien7780, We’re sorry to hear that your experience hasn’t met your expectations. At Del Oro Casino, we are committed to fairness, transparency, and providing a high-quality gaming experience for all our players. Our RTP values are determined by the game providers themselves, and our support team is always available to assist with any concerns professionally. Regarding technical issues, we understand how frustrating interruptions can be, and we always encourage players to reach out so we can investigate and provide assistance where possible. If you have any outstanding concerns, we’d be happy to review them further. We appreciate your feedback and wish you the best. Warm Regards, Del Oro Casino
If you’re looking for a casino that combines an excellent gaming experience with top-tier customer care, Deloro Casino is the place to be. My time with this platform has been nothing short of outstanding, and a huge part of that is thanks to their exceptional support team and their VIP manager, Daniel.
Outstanding Support Team
One of the standout features of Deloro Casino is its support team. They are always ready to help with any issue, big or small, and they do so with a smile—figuratively speaking, of course! The team is not only efficient and professional but also genuinely caring. Their attention to detail and willingness to go above and beyond makes you feel valued and supported every step of the way.
VIP Treatment with Daniel
Daniel, the VIP manager, truly sets the bar for what personalized care should look like. His attentiveness and ability to make every player feel like a priority are unmatched. Whether it's a quick question or a more significant issue, Daniel handles everything with professionalism and a touch of warmth that makes you feel like part of an exclusive club. He adds a personal touch to the experience that many other casinos lack.
Bonuses and Cashback
Deloro Casino doesn’t just stop at excellent service; their gaming incentives are top-notch. They have a great system in place where you get bonuses when you lose—a little silver lining on those tough days. And let’s not forget about their generous cashback program on Thursdays! It’s a great way to recover some of your losses and jump back into the game with renewed energy.
A Great Atmosphere
The team members, especially the wonderful girls who provide personalized service, really take care of you. Their dedication to ensuring you have a great experience, whether it's by explaining promotions or assisting with your needs, makes you feel pampered and appreciated.
Conclusion
In the world of online gaming, bad days happen—it’s all part of the experience. But at Deloro Casino, even on those rough days, you feel taken care of. The support team, Daniel’s incredible VIP service, and the generous cashback and bonuses create an environment where you can bounce back and enjoy the thrill of the game.
If you’re looking for a casino that treats you like royalty and keeps the fun alive, Deloro Casino is the one to choose. Highly recommended!
There is nothing to dislike.
The team, especially the wonderful ladies who assist players, ensures you feel welcome and cared for. Whether it’s answering questions or explaining promotions, they’re always warm and helpful, creating a positive and inviting atmosphere.
Dear KennyCZ, We’re beyond grateful for your kind words and detailed review! It’s fantastic to hear that our support team and VIP manager Daniel have made such a positive impact on your experience. We pride ourselves on providing top-tier service, ensuring every player feels valued and taken care of. It’s also great to know you appreciate our bonus system and Thursday cashback—our goal is always to keep the excitement going, even after a tough session. Our team, including the wonderful ladies assisting players, is always here to ensure your experience remains smooth, rewarding, and enjoyable. Thanks for being a part of Del Oro Casino—we’re looking forward to many more great moments with you! Warm Regards, Del Oro Casino
The variety of blackjack games here is unmatched! From classic versions to exciting modern twists, there’s something for everyone. The live dealers are highly skilled, and the streaming quality is perfect. It’s truly a premium experience for casino lovers.
I wish there were more tailored promotions for blackjack players. A few extra bonuses for regulars like me would elevate the platform even more maybe i will
Dear SlotManiac90, We’re thrilled to hear you’re enjoying our blackjack selection! Providing a top-tier live casino experience with skilled dealers and smooth streaming is something we take great pride in. We appreciate your feedback on promotions for blackjack players. We’re always looking for ways to enhance our offerings, and we’ll certainly take your suggestion into account. Stay tuned—there may be something exciting in the future for dedicated players like you! Warm Regards, Del Oro Casino
Joined recently and they have both a 150% dep match and a 75% deposit match, I actually didn't activate the 75% by mistake and the agent activated it for me after I had used my balance, I found that super nice
Dear blerimevrim, Thank you for sharing your experience! We’re delighted to hear that you’ve enjoyed our generous deposit match bonuses. It’s great to know that our support team could assist you in activating the 75% bonus even after using your balance—going the extra mile for our players is what we’re all about. We’re glad you’ve had a positive start with us, and we look forward to offering you more great bonuses and exciting gameplay. Warm Regards, Del Oro Casino
Nice ladies helping you, nice bonuses, nice RTP, no issue so far with withdrawals and they emailed you exclusive offers and had me join the VIP club with better bonuses.
Dear damienreutch, We’re thrilled to hear you’re enjoying your experience at Del Oro Casino! Our support team always aims to provide top-tier service, and we’re glad you appreciate their help. It’s great that you’ve been making the most of our bonuses and RTP, and we’re especially happy to welcome you to the VIP club—bigger perks and even better rewards await! Wishing you continued success and great wins ahead! Warm Regards, Del Oro Casino
The support is super nice, and they give you nice bonuses if you ask nicely, Sophie is wonderful and you can strike a nice convo with her, the withdrawals have been fast with no issues.
Dear emiledounes85, We’re delighted to hear that you’ve had such a great experience with our support team! Sophie and the rest of our team always strive to provide the best service, and it’s wonderful to know you appreciate their efforts. It’s also great to hear that your withdrawals have been smooth and fast. We truly appreciate your feedback and look forward to continuing to provide you with top-tier service and exciting gameplay. Warm Regards, Del Oro Casino
Del Oro Casino News
Read all news about Del Oro Casino, check for updates and stay tuned for exclusive bonuses.
AskGamblers has just turned 20, which means it’s party time! To celebrate, our casino friends are showering players with all kinds of goodies - think Free Spins, no-deposit treats, deposit boosts, and other fun surprises across your favourite slots.Cake, Balloons and Exclusive BonusesThere isn't a birthday party without a cake, some balloons and exciting presents.The party lasts from 1 April to 6 April! The 5-day celebration is the only way to mark this amazing milestone, so pick up an exclusive bonus and join us:[BONUS]Slots Gallery Casino: 20 Free Spins[BONUS][BONUS]Gangsta Casino Bonus: 20 Free Spins[BONUS][BONUS]7BitCasino Bonus: 20 Free Spins[BONUS][BONUS]Mondcasino Bonus: 20 Free Spins[BONUS][BONUS]Casinostars.io Bonus: 20 Free Spins[BONUS][BONUS]Boho Casino Bonus: 20 Free Spins[BONUS][BONUS]Axecasino: 100% up to €1000 + 50 Free Spins[BONUS][BONUS]SpinDragons Casino Bonus: 20 Free Spins Upon Registration[BONUS][BONUS]EgoGames Casino Bonus: 20 Free Spins[BONUS][BONUS]Heats Casino Bonus: 200% Match Deposit + 20 Free Spins[BONUS][BONUS]Bitkingz Casino: 20 Free Spins Upon Registration[BONUS][BONUS]ZuluSpins Casino Bonus: 20 Free Spins Upon Registration[BONUS][BONUS]Del Oro Casino Bonus: 200% Match Deposit + 20 Free Spins[BONUS]We’re getting older, but we have no plans to stop. Hope we’ll see you at the dance floor, because we’ve prepared some moves! Have you?
It is our great pleasure to announce that we have just gained another member of our exclusive Certified Casino club: Del Oro Casino!As we treat them to a much-deserved round of applause, let’s revisit what is necessary for a casino to receive our Certificate of Trust and why Del Oro qualified, shall we?Del Oro Casino Gets Certified and Here’s WhyTime to brush up on our certification rules. For starters, in order to be eligible for the AskGamblers Certificate of Trust, a casino needs to have a CasinoRank score of at least 8.0 and Del Oro Casino has an outstanding 9.1!Not only has our unbiased algorithm awarded the casino with such a high score, but our players agree too (and then some). Namely, the player rating of Del Oro Casino is an incredible 9.7! That's right; that’s how highly your peers think of our newest Certified Casino.Del Oro Casino has an incredible 9.1 CasinoRank score and is rated 9.7, according to players!What’s more, Certified Casinos have to have fast payouts, be committed to responsible gambling, be fair, safe, and transparent in their dealings with their players, fully licenced and regulated, and be present on our website for at least six months, during which they showcase an excellent AGCCS (Complaint Service) track record.And guess what? Del Oro checks every box! Just ask your fellow players; they’ve singled out “deposits and withdrawals without any hassle” and praised Del Oro’s customer support, a detail we value greatly.Keep Up the Good Work, Del Oro!We hope Del Oro Casino continues to value and respect their players, be there for you whenever you run into any issue, and consistently offer high-quality service. Ready to join our latest Certified Casino? Visit Del Oro Casino, sign up, and have fun playing casino games at one of the highest-rated online casinos in our database!
Recommended This Month
Screenshot
Del Oro has been such a lovely experience, and I must say, the support team is absolutely wonderful, kind and efficient. It is such a comfort to speak with someone who makes everything feel so personal. They really go out of their way to make you feel valued. I cannot praise them enough for their warmth. It reminds me of the good old days when customer service was about making people feel at home.
Another thing that has truly impressed me is how quick and smooth the withdrawals are. I have never had to wait long, and everything is processed without trouble. It is such a relief not to have to worry about delays or complications. You know, at my age, I don’t have the patience for unnecessary troubles.
All in all, this casino has been such a joy to play at. I would highly recommend it to anyone looking for a reliable and enjoyable gaming experience. You should give it a try.