Del Oro Casino
125% Match Deposit
AskGamblers Quick Overview
Editor’s View
I mostly had a good time at Del Oro Casino. From sign-up to spinning my first slot, it was smooth sailing. The casino offers plenty of ways to reload your account, thousands of games, and solid bonuses, but I wasn’t a fan of how glitchy some pages were, especially those for customer support.
- Very good banking options
- Excellent games selection
- 24/7 live customer support
- Buggy website
- Slow self-exclusion process
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Del Oro Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Del Oro Casino
Del Oro Casino is owned and operated by ANJ OF GOLD LIMITADA, a Costa Rican company. It operates under the license number ALSI-202408054-FI3, issued by the Anjouan Gaming Authority. This is one of the weaker gambling licenses when it comes to possible disputes and international coverage, but it’s very popular among crypto casinos like Del Oro Casino.
The casino boasts a 9.1/10 rating at AskGamblers, with players rating it even higher. Del Oro Casino player reviews praise the large games selection, variety of payment methods and supported currencies, as well as fast crypto withdrawals. The biggest criticisms in Del Oro reviews stem from drastically varying RTP, numerous country restrictions, and a slow KYC process, the last one being the most common complaint.
I created my account very quickly, filling out a basic one-page form. I was immediately able to deposit funds into my account and claim the welcome offer, which, at the time of writing this Del Oro Casino review, was a non-sticky 120% matched deposit bonus with x35 wagering (deposit+bonus). Granted, the bonus requirements have to be met within seven days, so this is a tough one to collect.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 0-24 hours
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Del Oro Casino
This casino accepts a wide variety of currencies, both fiat and crypto, and players can have wallet funds in several currencies at once. But you’ll have to settle on one when claiming a bonus. All deposits are processed instantly and without any extra fees. I liked that the maximum deposit amounts are set high, especially for cryptos.
Withdrawals from this casino are also without fees and with high daily limits, ideal for high rollers. Naturally, you’ll need to complete the KYC process before you can withdraw any money from this casino. Among different Del Oro Casino withdrawal options, crypto wallets and e-wallets are the fastest. The casino processes withdrawals on weekends, too.
Speaking of KYC, to complete the account verification, you’ll need to provide a selfie and a valid ID. Verification may take some time, which is a big downside of this otherwise smooth gambling experience - some players report having to wait more than a week to get approved.
Games at Del Oro Casino
During the time I spent testing this casino for this review, I found over 5,000 games by nearly 50 renowned game providers like Pragmatic Play and RelaxGaming. Most games have free demos you can play for as long as you wish and get familiar with their rules, although a lot of games also have restrictions and can’t be accessed from certain regions.
To find your way around, you can either browse through several collections of these games, use the simple search feature, or use the drop-down toolbar to either filter out or sort the list.
The overall performance of the games was great. I spent some time with Hand of Anubis, Aviator, and 3 Jewel Crowns, trying out their bonus modes and testing whether they remain stable over longer play periods. Luckily, all these games (and a few more!) worked as smoothly as I expected, without any hiccups.
One of the most common players’ complaints in Del Oro reviews, as I mentioned before, is the seemingly low RTP. While the games themselves have this information displayed within their menus, I couldn’t verify the RTP or RNG fairness via the casino.
Del Oro Casino’s Commitment to Responsible Gambling
Like most modern casinos, Del Oro Casino puts a lot of emphasis on providing a safe space for the players. But it’s not just the talk. They allow players to set limits on their deposits, losses, and session times.
All these can be requested via live chat support; you can’t manually set them in your account.
Customers who wish to lock their accounts can initiate the self-exclusion process. It involves emailing the casino at [email protected] and waiting for up to 7 days. Even then, account closure is at the casino’s discretion, which is a very unusual practise.
Customer Support at Del Oro Casino
The support section of this casino caused me a lot of confusion. It’s titled as “support - call now,” but there is no phone number to call. In fact, it initially seemed that the casino has completely removed the live chat support and replaced it with a Discord server with a bunch of players as confused as me.
Turns out, it’s a bug. I’ve managed to get the live chat widget working after refreshing the page a few times. Then, I contacted the support team. They were very helpful and responsive. I was also glad the support isn’t handled by a chatbot; you go straight to the agent after filling out some basic contact information.
Other points of contact with Del Oro Casino’s support are the ticketing system and email. Both options mean you’ll be waiting anywhere from 24 to 72 hours for a reply. Not ideal when you’re looking for a quick resolution of an issue. There is a Telegram account, too, but that’s mostly for keeping up with updates and bonus offers.
Del Oro Casino Bonuses
Check out other Del Oro Casino Bonuses and pick one that suits your needs.
Complaints
Read the complaints other players have left for Del Oro Casino. Learn more about complaints.
Del Oro Casino Complaint Stats
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear douglasdgates, We’re thrilled to hear that your experience with handling funds at Del Oro Casino has been so smooth! Our goal is to ensure that you can focus on the fun without any stress. It’s great to know that our quick deposits and withdrawals are enhancing your gaming experience. Thank you for sharing your feedback! Best wishes, The Del Oro Casino Team
I've never encountered a support team quite like this one. They're genuinely friendly and make you feel like part of the family. Whether it’s a question or a concern, they handle it with care and efficiency. It’s comforting to know there’s always someone there to help out.
Dear walterldaniels, Thank you so much for your kind words! We're delighted to hear that our support team has made you feel like part of the family. Providing friendly and efficient assistance is our priority, and it's wonderful to know that you feel supported. If you ever have any questions or concerns, we're always here for you! Warm regards, The Del Oro Casino Team
I joined based on the positive reviews and haven't been disappointed. The document verification process was quick, taking just a day. They offer a wide range of deposit options and fun games. The support team is friendly and helpful, especially with game issues.
Dear Hisems, We're thrilled to hear that you've had a positive experience after joining us! It's great to know that our quick document verification and diverse deposit options have made your journey enjoyable. Our support team is always here to help, and we're glad you found them friendly and helpful. Thank you for sharing your feedback! Warm regards, The Del Oro Casino Team
I'm new to online casinos, I found this site very easy to navigate and quite rewarding. I hit a few wins a couple days ago and the whole process was seamless. The interface is user-friendly, and the high RTP games are perfect for beginners looking to gain confidence. Highly recommended!!
Dear Anithe, Welcome to the world of online casinos! We're delighted to hear that you found our site easy to navigate and rewarding. It’s great to know you’ve had some wins already, and we’re glad our user-friendly interface and high RTP games are helping you gain confidence. Thank you for your recommendation—we’re excited to have you with us! Warm regards, The Del Oro Casino Team
Del Oro Casino has been impressive with its fast withdrawals and reliable service. The customer support team is always available and genuinely helpful, making sure any issues get resolved quickly. Plus, being VPN-friendly adds extra convenience. If you're looking for a dependable and user-focused casino experience, this one stands out!
Dear Cimeney, Thank you for your fantastic review! We're thrilled to hear that you've had a positive experience with our fast withdrawals and dedicated customer support team. We pride ourselves on being user-focused and are glad that our VPN-friendly approach adds to your convenience. Your recommendation means a lot to us! Warm regards, The Del Oro Casino Team
I love Del Oro Casino!!! Not only are the deposits and withdrawals super quick, but their customer support team is always ready to help and toss in some bonuses—thanks, Sophie Moore! I've gotten a few no-wager bonuses just for sticking around, and the wager ones are pretty fair too. With a huge selection of games, it’s hard not to have a good time here.
Dear Ofest1996, We’re so glad to hear that you love Del Oro Casino! Quick deposits and withdrawals are essential, and we’re thrilled that our customer support team, especially Sophie, has been helpful. It’s great to know you’re enjoying the bonuses and our wide selection of games. We can’t wait to see you back for more fun! Warm regards, The Del Oro Casino Team
What I like about Del Oro Casino is that they offer top-notch customer support and hassle-free withdrawals. Fast payouts and great service make it an excellent choice!
Dear Shatis, Thank you for your kind words! We’re thrilled to hear that you appreciate our top-notch customer support and hassle-free withdrawals. Providing fast payouts and great service is our priority, and it’s wonderful to know that you find us an excellent choice. We look forward to seeing you back for more fun! Warm regards, The Del Oro Casino Team
Sweet Bonanza is a fantastic game with vibrant graphics and thrilling gameplay. The best part? Withdrawals are instant, to make the experience even more rewarding!
Dear Picamortiver, Thank you for your glowing review! We're delighted to hear that you’re enjoying Sweet Bonanza and appreciate the vibrant graphics and thrilling gameplay. It’s great to know that our instant withdrawals enhance your overall experience. We’re here to keep the fun going, so happy gaming! Warm regards, The Del Oro Casino Team
This casino is a total blast! The games are top-notch, the graphics are awesome, and the bonuses are pretty sweet. I've had a few wins and a couple of losses, but overall, it's been a great experience. The customer service is also pretty responsive. I'd definitely recommend this place to anyone looking for a fun and exciting time online.
Dear Oneve1944, Thank you for your enthusiastic review! We’re thrilled to hear that you’re having a blast at our casino. It’s wonderful to know that you appreciate the quality of our games, graphics, and bonuses. We’re also glad to hear that our customer service has been responsive to your needs. Your recommendation means a lot to us, and we look forward to providing you with even more fun and exciting experiences in the future! Warm regards, The Del Oro Casino Team
Del Oro casino is a hidden gem. The game selection is impressive, the site is easy to navigate, and the bonuses are generous. I've had some big wins and a few small losses, but it's been a lot of fun. The customer service is also top-notch. I'm really happy I found this place.
Dear Carmand, Thank you for your fantastic review! We’re thrilled to hear that you consider Del Oro Casino a hidden gem. It’s great that you’ve enjoyed our game selection and found the site easy to use. We’re also glad to know our customer service has met your expectations. Your feedback is invaluable, and we can’t wait to welcome you back for more fun and wins! Warm regards, The Del Oro Casino Team
Del Oro Casino News
Read all news about Del Oro Casino, check for updates and stay tuned for exclusive bonuses.
AskGamblers has just turned 20, which means it’s party time! To celebrate, our casino friends are showering players with all kinds of goodies - think Free Spins, no-deposit treats, deposit boosts, and other fun surprises across your favourite slots.Cake, Balloons and Exclusive BonusesThere isn't a birthday party without a cake, some balloons and exciting presents.The party lasts from 1 April to 6 April! The 5-day celebration is the only way to mark this amazing milestone, so pick up an exclusive bonus and join us:[BONUS]Slots Gallery Casino: 20 Free Spins[BONUS][BONUS]Gangsta Casino Bonus: 20 Free Spins[BONUS][BONUS]7BitCasino Bonus: 20 Free Spins[BONUS][BONUS]Mondcasino Bonus: 20 Free Spins[BONUS][BONUS]Casinostars.io Bonus: 20 Free Spins[BONUS][BONUS]Boho Casino Bonus: 20 Free Spins[BONUS][BONUS]Axecasino: 100% up to €1000 + 50 Free Spins[BONUS][BONUS]SpinDragons Casino Bonus: 20 Free Spins Upon Registration[BONUS][BONUS]EgoGames Casino Bonus: 20 Free Spins[BONUS][BONUS]Heats Casino Bonus: 200% Match Deposit + 20 Free Spins[BONUS][BONUS]Bitkingz Casino: 20 Free Spins Upon Registration[BONUS][BONUS]ZuluSpins Casino Bonus: 20 Free Spins Upon Registration[BONUS][BONUS]Del Oro Casino Bonus: 200% Match Deposit + 20 Free Spins[BONUS]We’re getting older, but we have no plans to stop. Hope we’ll see you at the dance floor, because we’ve prepared some moves! Have you?
It is our great pleasure to announce that we have just gained another member of our exclusive Certified Casino club: Del Oro Casino!As we treat them to a much-deserved round of applause, let’s revisit what is necessary for a casino to receive our Certificate of Trust and why Del Oro qualified, shall we?Del Oro Casino Gets Certified and Here’s WhyTime to brush up on our certification rules. For starters, in order to be eligible for the AskGamblers Certificate of Trust, a casino needs to have a CasinoRank score of at least 8.0 and Del Oro Casino has an outstanding 9.1!Not only has our unbiased algorithm awarded the casino with such a high score, but our players agree too (and then some). Namely, the player rating of Del Oro Casino is an incredible 9.7! That's right; that’s how highly your peers think of our newest Certified Casino.Del Oro Casino has an incredible 9.1 CasinoRank score and is rated 9.7, according to players!What’s more, Certified Casinos have to have fast payouts, be committed to responsible gambling, be fair, safe, and transparent in their dealings with their players, fully licenced and regulated, and be present on our website for at least six months, during which they showcase an excellent AGCCS (Complaint Service) track record.And guess what? Del Oro checks every box! Just ask your fellow players; they’ve singled out “deposits and withdrawals without any hassle” and praised Del Oro’s customer support, a detail we value greatly.Keep Up the Good Work, Del Oro!We hope Del Oro Casino continues to value and respect their players, be there for you whenever you run into any issue, and consistently offer high-quality service. Ready to join our latest Certified Casino? Visit Del Oro Casino, sign up, and have fun playing casino games at one of the highest-rated online casinos in our database!
Recommended This Month
Screenshot
Handling my funds here is as smooth as a summer breeze. Deposits and withdrawals happen in the blink of an eye, allowing me to stay focused on the fun. The hassle-free process means less stress and more excitement, which is exactly what I look for.