Crazy Vegas Casino

Crazy Vegas Casino - Account locked with no reason

kr36700

Hi I regaster in the casino normally than I deposit mony with my master card and I started to play than I start to winning when I asked for withdrawal they locked my account without any email or give a reson so I email them they say we need your passport and credit card and utility bill so I send them then they say you play in Malaysia before now you in Jeddah I say yes I was in holiday and I come back so what the problem with that so I send them my driving license and jop id in the end they say YOUR utility bill in Arabic so what I can do with that I'm living there and thiss my langush any way they just going around. I do have all the email I send them and all the email that send me it's not fair pls help me.

Crazy Vegas Casino wont verify my account, and wont pay me my withdrawal of 1200$

Long story short:

I made a total of 4 deposits here, 50USD,50USD,50USD and 122USD, no bonuses on these deposits at all, all money made is self-made.

I contacted livechat prior to making my first deposit, and asked them where i should send in documentation, the address they provided me with was: [email protected]

I then sent in the following to that address:

1. Front & Backside of my driver's license

2.A copy of a utility bill confirming my name, and address.

They confirmed that they have received this, although when i finally made my withdrawal they claimed to have have received any of this, i then sent in the documentation again to the address they provided me with, and i have yet to get a response from them after this.

I have requested two withdrawals so far, one is 900USD and the other is 300USD.

They have now cancelled my withdrawal and reversed the withdrawal of 900USD back to the casino account, the other withdrawal of 300USD was requested 2 days ago, (over 48 hours ago), on Askgamblers.com they claimed to have a 0-24 reverse time on withdrawals, they have gone way past this.

Also they have not informed me of any of this.

Im posting the the entire email conversation i've had with Crazy Vegas, and also the chatlog i had with Jesebelle on their livechat today, after mentioning that i would form a complaint here on Askgamblers.com she closed the chat on me.

I see no solution here, and i desperately need your help in order to solve this!

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from:

to: [email protected]

dato: 23. juni 2015 kl. 15.15

emne: Verification of account

Hi,

my username is: < removed >

I'd like to verify my account, in case i should want to withdraw something at a later time.

Documents are attached

Best regards,

Eirik

--------------------------------------------------------------

i received this email response:

from: Banking

to:

dato: 23. juni 2015 kl. 18.29

emne: Re: [Ticket#2015062310004404] Verification of account

Dear Eirik ,

< removed >

Thank you for your request.

Kindly take note that we will still need the front and back of your credit card as well as the approved puchases document attached below.

Regards

Mavis

Verifications Team

Vegas Partner Lounge

Approved Purchase Report Document

02 February 2015

I, Eirik , surname removed >, certify that the electronic media record of my transactions held by Vegas Partner Lounge, and its casinos, shall be used without limitation to verify and/or resolve any dispute(s) I may have with my registered financial account(s).

Please accept this document as authorization for Vegas Partner Lounge and its processing entities to debit the below listed credit card(s) for services rendered and continue such authorization until I notify Vegas Partner Lounge and my bank otherwise.

I acknowledge that I have read all the information contained in the Vegas Partner Lounge Terms & Conditions and agree to abide by all the rules, regulations, conditions and agreements therein.

Registered Cards:

1. 4272xxxxxx1024 Date Registered: 2015/06/23

__________________________________

(Full Name)

_________________________________

(Signature)

__________________________________

(Date Signed)

--------------------------------------------------------------------

from:

to: Banking

dato: 24. juni 2015 kl. 12.40

emne: Re: [Ticket#2015062310004404] Verification of account

Hi,

why do you need my creditcard when i cant deposit on your casino with my creditcard, nor have i ever used it on the casino?

If anything i could attach a screenshot of my Neteller account, which i've used once to deposit here, the two other times i've deposited here i use Paysafecard.

Regards,

Eirik

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from: Banking

to:

dato: 24. juni 2015 kl. 13.52

emne: Re: [Ticket#2015062310004404] Verification of account

Dear Eirik

Thank you for your request.

I do see that you have registered a credit card on your casino account, but have not been successful in making a purchase with that card.

Should you not want to send a copy of the credit card to the banking team, it will not be a problem at all. However, I will need to delete that card from our systems as a security measure. If this action will be acceptable by you, I can then go ahead and look into your other documents to verify your account with the Vegas Partner Lounge group if the documents have met our security requirements.

Regards

Jay

Pit Boss

Casino-Mate

Vegas Partner Lounge

-------------------------------------------------------------------

from:

to: Banking

dato: 24. juni 2015 kl. 15.36

emne: Re: [Ticket#2015062310004404] Verification of account

Hi,

you can delete the card from your systems, as its not useable here.

Regards,

Eirik

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fra: Banking

til:

dato: 24. juni 2015 kl. 15.49

emne: Re: [Ticket#2015062310004404] Verification of account

Dear Eirik ,

Thank you for your request.

I have now deleted your credit card form our system as per your agreement.

Once your documents have been verified, we will contact you. Please expect a response from us within the next 24 hours or sooner.

Regards

Jay

---------------------------------------------------------------------

from:

to: Banking

dato: 25. juni 2015 kl. 20.34

emne: Re: [Ticket#2015062310004404] Verification of account

Hi,

never got a response within the 24 hours, still got my withdrawal pending, whats up?

Regards

Eirik

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from: Banking

to:

dato: 25. juni 2015 kl. 21.47

emne: Re: [Ticket#2015062310004404] Verification of account

Dear Eirik ,

flaske83

Thank you for your support at Casino Mate

We are pleased to inform you that we removed your withdrawal of $900 from the pending period.

Also we have forwarded your request to our financial department, once we have received a reply or should we need anything else we will notify you.

We do apologies for the inconvenience caused.

We hope this finds you well and meets your understanding

Regards

Timothy

Verification Team

--------------------------------------------------------------------

from:

to: Banking

dato: 25. juni 2015 kl. 22.20

emne: Re: [Ticket#2015062310004404] Verification of account

Hi,

thank you, so i can expect the money pretty soon in my Neteller account then?

How long does it usually take?

Regards,

Eirik

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from: Banking

to:

dato: 26. juni 2015 kl. 00.06

emne: Re: [Ticket#2015062310004404] Verification of account

Dear Eirik ,

flaske83

Thank you for your request

After our financial department has allocated your withdrawal it should take 1-2 working days until it reflects on your account.

We hope this meets your understanding

Regards

Timothy

Verification Team

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from: Banking

to:

dato: 26. juni 2015 kl. 10.03

emne: Withdrawal Request

Dear Erik,

flaske83

Congratulations on being a winner at our Casino.

You have requested a withdrawal of $900.00 We are currently processing your request.

In order to complete your request, we require the following documents:

Documents Required:

1. A copy of a government-issued photograph identification document (i.e. I.D. Document, Passport, Driver's License) that provides date of birth; AND

2. A copy of a recent Utility Bill (Gas/ Water/ Electricity/ Credit Card Statement etc.) (no older than 3 months old) verifying your residential address; AND

Please ensure that all documents are clear and legible and please sign each document.

Please send these documents to us marked for the attention of Compliance and send them via fax or e-mail.

- Fax to: +27 11 253 9617

- E-mail to: [email protected]

Please note:

• Please be aware that the strictest controls are required in this industry in order to manage and protect our players' interests and confidential information.

• These documents will only be requested once and will be stored on record for future use.

• These documents are for verification of a player and are treated with the highest degree of confidentiality.

At Vegas Partner Lounge we strive to ensure you the best in service and delivery. For this purpose, you can chat directly with a consultant who is dedicated to assisting you with all your queries right now. For all general enquiries, please e-mail [email protected]. Feel free to contact us at any time.

Kind regards,

Withdrawal Manager

[email protected]

Casino Mate

Vegas Partner Lounge

The Only Place to Play

www.vegaspartnerlounge.com

--------------------------------------------------------------------

from:

to: Banking

dato: 26. juni 2015 kl. 10.09

emne: Re: Withdrawal Request

Hi,

im assuming this is an automated email sent to me as i have already sent you those documents three days ago, i did so in order to avoid this issue..

Just transfer the money already.

Regards,

Eirik

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from: Banking

to:

dato: 26. juni 2015 kl. 18.51

emne: Re: [Ticket#2015062610001723] Withdrawal Request

Dear Eirik ,

Thank you for your request.

Please could you confirm the email you sent the documents to as we have not received them

Regards,

David

Support Desk

Vegas Partner Lounge

---------------------------------------------------------------------

from:

to: Banking

dato: 26. juni 2015 kl. 20.08

emne: Re: [Ticket#2015062610001723] Withdrawal Request

t is the same email as this one, i sent the documents to the email your livechat provided me with.

I will send the email again to you now, however i've had a conversation with banking over several days now.

Its ok to accept my deposits but once i withdraw your going to hussle me is that it????

Sending the email with documents again now, you better pay, i won the money fair and square....

Sendt fra min iPhone

-------------------------------------------------------------------

from:

to: Banking

dato: 26. juni 2015 kl. 20.12

emne: Fwd: Verification of account

Sending these documents again since you suddenly claim not to have received them....

Historylog shows i sent you these documents 23.june 2015

Username flaske83

I will take this further if you dont honor my withdrawal

Sendt fra min iPhone

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CHATLOG today approx 18:45 CET time.

You are now chatting with Jesebelle

Jesebelle: Trouble logging in ? Can I help?

Me: Not with logging in, but if you would care to explain why my withdrawal has been reversed?

Jesebelle: Hi there, how are you doing today?

Jesebelle: Please could you confirm your casino username?

Me: Also, it says on your website that you have a 0-24 hour reverse time, but the money i withdrew 4 days ago is still in my balance..

Me: flaske83

Jesebelle: \You need to send us some documents. Please could you come back online in about 30 minutes for the day shift to send you your document requirements

Me: I have sent you these documents 6 days ago

Jesebelle: Your account is being reviewed. Please come back online in half an hour

Me: also you confirmed over email that you have received the documentation, and yesterday i received a new email saying you had no received no such email, and now you have cancelled my withdrawal.

Me: alright, filing complaint on askgamblers now

--------------------------------------------------------------------------------

Thank you for using our live chat service. Your current chat session has now ended

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She closed the chat on me.....

Im attaching the same files i sent to them, so you can see for yourself, which documentation i have sent in.

Crazy Vegas Casino owes me $14000 for over a month

$1200

I won 14000 USD from casino, and i finish my documents verify at 19 May, and then wait for the payout. It took about 1 months already. I try to connect casino every few days by Live Chat and Email. and they reply me to wait and wait only, saying with do it very soon every time. I am very disappointed.

Crazy Vegas Casino - Closed my account due to self-exclusion in another brand, but refused to return my deposit

$14000

On 20 February, I deposited $350 with Crazy Vegas Casino. After playing a few games, my account was closed, without warning or notification. I had to call the casino myself to see what had happened. I was told that my account had been closed because I had excluded myself from one of their partner casinos. I said, in that case you should refund my money. If it's not the case then you should reinstate my account and let me play my balance. Despite sending numerous emails requesting a resolution to the matter the casino has ignored me. It has now been over 6 weeks and no one will speak to me other than to say - just wait and someone will get back to you. It's clear that Crazy Vegas, have determined on some technicality that they have a right to take my money and give me nothing in return. I would advise anyone to think twice before depositing with this casino. I have given Crazy Vegas numerous options to resolve the complaint, including reinstating my account, but unfortunately they will not even negotiate.

Crazy Vegas Casino - Refusing to process my payment back to EcoPayz without a reason

$350

i am a new member of crazy vegas casino. before registering to this casino i investigated payment options to be sure if i can use my ecopayz account for both deposit and withdrawal. in their web page it was writing ecopayc could be use for deposit and withdrawal. then i registered, deposit and played. i earned 500 us dollars and decided to withdrawal, but ecopayz was not in the list of withdrawal options. i sent an email and requested them to pay my money back to my ecopayz account. after my email they took money from my casino account in 2nd january 2015. but they have not transfer my money. i wrote email, but always same answer received, "we will ask it to our payment department". my documents are ok, it is confirmed.

Crazy Vegas Casino - Withdrawal still not processed although being reduced from 1400 to 200

$500

I claimed 30 Free Spins on a Slot Machine and won $4, so i spent the $4 and won an amount of $1400, i tried withdrawing the $1400 and was told because i was using the money i won from the Free spins i would only be able to withdraw $200 Maximum, i have been waiting 2 Weeks for it to be withdrawn, i had now been told i can only withdraw $150 and then once again told i can only withdraw $175 due to a $25 fee for using the Swift Payment Method yet i was not told there would be a fee for doing so, i am still waiting payment and am unsure on how much i will recieve, this casino has been stuffing me around with the exact payment amount, i think it is very unfair that i won $1400 and was told that $1200 would be lost within the system and i would only recieve the $200 then to be told it will be even less.

Crazy Vegas Casino - Did not give me the correct bonus and now are making it difficult to verify my account

$200

Firstly upon logging into my account a pop-up like promotion offering that I have become eligible for this one time offer of 100% bonus appears I click on the promotion to accept it and it confirmed that as soon as I have made a deposit my bonus will there. I only got 50% so after arguing with them via telephone and email about my bonus they have made it difficult for me to withdraw my money I have emailed them photos of my drivers licence back and front, back and front of card I used to make a deposit, my passport and a utility bill as i explained to them is not in my name as I am sharing a house with the person who owns it. They also wanted me to fill in and sign a cash in document in which they said I could hand write and take photo of due to not having a printer in which is asking me for registered card and registered dates. I would not know what date is they registered card.....I dont keep track of what days I make a deposit . Please help all I want is my money back in which I deposited last

Crazy Vegas Casino - Casino don't pay

I won 624 euro at Crazy Vegas casino. They asked for the documentation- I promptly sent it to them. But they did not pay. They wrote me I am a high risk player.No other explanation given. Looks like they consider high risk player almost anybody who has a luck to win at their casino. Probably they think the players must always lose.

Crazy Vegas Casino - Confiscated 20 000 winnings and closed my account

Hello, my name is < full name removed >, my user name is < removed > and I would like to make a complaint for Crazy Vegas Casino.

The story goes like this.

On April 1st I made a deposit of 500 euros using my credit card. i received a bonus of 250 which is a 50% bonus the casino gives. I played slots and I was lucky to win 20.000. (actually 20300 euros). I won 10.000 on a major jackpot by playing Mega moolah slots and I continued winning on different slots and stopped on 20300 as I mention above.

I made a small withdrawal of 3000 and I was waiting for verification documents. They asked me ID and Bill and I sent my Driver's License and an electricity bill. Then they asked for my passport. I told them that I have to renew it and I will sent it to them but it will take a few days. And that's what I did, I received my new passport 20 days later and I sent it. Since then i was waiting the verification of my details. I talked to their live support 3 times but I 've never received an answer on how the verification process is going. They were keep telling me that the finance and security department has to do the necessary searches.

All this took 1.5 month. On may 19th I received and email from their risk department. In sort terms they accused me of being a high risk player and they have ruled that all game play and financial transacting to be null and void. Also any withdrawal made with the casino was confiscated and they closed my account. They returned my deposit back to my credit card.

For they defense they used their 3.1 rule which I read and the only thing it says is that if they think that I am an abuser they have the right to close my account and confiscate any winnings.

And now i want to ask you. How am I considered an abuser by just gambling on slots? The only thing I did was playing in a jackpot slots a got lucky and won. Then of course I had to clear the wagering requirements because I had received the bonus, and I was keeping be lucky and double my winnings. I can't understand when exactly i was an abuser.

This is why I am making this complaint. I think that they have no right to confiscate my winnings, but I can't do more by myself, that's why I am asking for your help.

Please tell me if you need something to provide you with, r if you have any other questions I might haven't already given the answer.

Thank you in advance.

Complaint Statistics

Resolved 12

Avg. Amount $ 1,725

Avg. Complaint Duration 8 days

Avg. Response Time 3 days

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Player rating

6/10 ● 46 reviews

Top reviews from our players

katemak

9/10

How funny things are, the first time I came across this casino, it was on one forum, when they were giving 10 free spins on Hellboy slot. Before I sign up at this casino I contacted the support, to ask if I am eligible to play here. I start doing this, first to ask and then download or sign up at the casinos, because many time, it happened that my country is not accepted, so why bothered with downloading theirs software and then removing it.

So when I asked the chat can I play there, the support told me that my country was not listed that, ok I said I won't play here, although it was really funny, because this casino is part of the Vegas Partner Lounge so I know I can and I am registered in the other casinos, which are the part of the same group, so why not this casino. Because I found it really awkward I decided to contact the chat again and asked them about me being eligible and to double check theirs information of country restriction.

The same support told me that I can play here and was sorry to do that kind of mistake. So yes I downloaded the software, finished with the sign up process and though that those 10 free spins would be on my account. There was no free spins and again had to talk to chat support, have to say, they are very nice and friendly so yes they gave the free spins and I start to play. From those 10 free spins I got only 3.60 euros, so with that amount of money, there is not much you can do.

I opened Big Break slot,just because there was minimum bet of 0.15 euros, but unfortunately I waste them all. I like this casino and what I have read about them they are nice one so I can try to play with my money, because theirs promo of welcome bonus is 100% match, which I did. My first deposit there was few days ago when I took theirs welcome offer and made 25 euros with my Neteller. I took theirs welcome bonus and I was playing Immortal Romance slot.

Immortal Romance was all empty spins, I watched the game and played Dark Night Raises, just because I have played this game several times and wanted to try again. Well no Dark Night Raise for me again, this game was giving only empty dead spins not even one bigger win. Well I finished with he bonus very quickly. So far I had only one deposit there, but seeing theirs promo for second deposit, am sure will come back here again!

nikita11

8/10

I saw this casinos name on a networking site and luckily at that time I wanted a new casino for myself. They have one of the best support teams I have ever seen and I think they are very polite and I like their gesture and how they are so patient with us all the time.

When I had joined this casino they were offering a 100% match up for the first deposit you do with this casino site. I had deposited 30$ and got 30 from the casino and I was glad that their were no problems in transfer of bonus because I had experienced some problems in the registration and the joining process.

Their strength is table games I loved black jack and played it for hours and won over 50$ in a single day and I have never had such a good time playing black jack ever. Slots were also good but not as good as table games. Usually slots are better but not with this casino. I did manage to meet the wagering requirements and was not sad about it because I always fail to do so. They have a very nice site color and the design of the site is very attractive and I loved it. I think they should offer some more free spins during he slots and the games were a little tight that I had thought they would be as my friend had warned me before joining this site.

I managed to withdraw 130$ from this casino and i think their withdrawal is very slow and it took them 4 days to process my withdrawal in my Neteller account. My time with them was very average and would have loved some more unique offers and fast games.
I would give them 7 out of 10 and 1 point isjust for black jack which I loved.

yapro

7/10

I like Crazy Vegas casino. There is not so many casinos which fully translated on Russian language, and even more who sends emails with bonuses on good Russian language. Also they have Russian speaking support which available 24/7. I can easily speak with support on English, but I am happy to see Russian language in casinos on which I play, and such thing from Crazy Vegas is of course very good for me.

You know that I hate long withdrawals, and Crazy Vegas also on this list of good casinos, which safe and have nice bonuses, but withdraw a bit slow. Crazy Vegas casino withdraw money on in few days, most time in two days, but it is still long time. But I play there anyway, sometimes they sent me 100% bonuses on my email, and I just take it without any doubt, I love bonuses, and with 100% bonus okay, I can wait my winnings for few days.
My last withdrawal on this casino was back in 2013, it was December or November. I made 20$ deposit with 200% bonus which casino send to me, and start playing. I play lot of my favorite slots, including all 243 liners of course, and finished with 150$ on my account after meeting wagering requirements. Then I played blackjack a bit, and request withdrawal of 200$, which was paid in on third day of waiting.

Crazy Vegas casino is really good in my eyes, they send regular good bonuses, have interesting promotions, nice support. Everything really good and only withdrawals is my complaint.
I rate this casino with 7 stars, withdrawals of course should be within 24 hours. Do not get it wrong, but why I should usually deposit in casino which has two days withdrawal, while I have more than 10 casinos which will pay my winnings within few hours, with better promotions and better games selection.

Nerses1961

Charles: The spins are on your carzy vegas casino that is in rubbles

Charles: I can reopen the account for you to play with those spins

Me: I want to get them on this account in pounds because account in rubles closed.

Me: No, I want the user account that you add back

Me: I do not want to play in rubles)

Me: I hope for your understanding

Charles: Did you register another crazy vegas casino in Pounds?

Me: yes

Charles: could you please provide me with the membership number

Me: ExpExpert

Me: It is registered to the same data

Me: There's all the same except for currency

Charles: one moment please

Charles: thank you for your patience i will not be able to credit cause no deposit

Charles: was made on this account

Charles: Is there anything else I may assist you with?

Me: why???

Me: This is the same account that a problem?

Me: I lost 7 nanem deposits, then canceled the payment and lost another 8,000 rubles, and you refuse me?

Me: On what grounds?

Charles: The system will not allow it

Charles: And you have been informed yesterday via chat

Charles: Why don't you try the spins on your downloaded crazy vegas account

Charles: I can reopen it

Me: I did it because 50 spins that you gave me are not suitable for the ruble account, and you still do not understand.

Me: These must be converted back into my currency. Because $ 1 = 36 rubles.

Me: 'm your operator yesterday tried to explain, but he does not understand)))

Charles: But you can access them

Charles: I will not be able to credit your spins on this account

Charles: Is there anything else I may assist you with?

Me: In short, I'll leave you on a complaint

Me: Because all of the normal casino convert ruble currency in free spins

Charles: One moment please

Charles: Igor unfortunately there is nothing i can do, i will not be able to credit on this account your spins

Charles: Are you there?

Me: ok, im complaint

Me: Casinomeister, Askgambler, Latestbonuses

Me: wait please

Me: Your actions are considered unfair and wrong

Me: You break the rules

Charles: I do apologies for any inconveniences, i do understand your frustration but i cannot credit spins on a ccount that does not have deposits on it

Me: Are you kidding? I mean ruble account tell you! There are deposits of 7 pieces! I lost a lot there.

Charles: Yes there is but you have registered a new one and it is an instant play account

Charles: And on that new account there is no deposit made

Me: I say change the size of the bet in free spins on the ruble account

Me: I will continue to play on the ruble account if you skonvertiruete in my currency.

This casino does not understand anything (((

zbjeles

Crazy Vegas Casino is another casino from the Vegas Partner Lounge groupof casinos. This group of casinos is one of the safest in the entire gambling industry.

The fact that they own the E - COGRA certificate says you can fully trust casinos from this group. I've never had any problems with any casino, holder of E – COGRA certificate, so if you have any doubtshow to pick asafe Microgming casino, check if they own this certificate. Unfortunately I can’t say that I had some big cash outs in this casino but on the other hand I can say that I had only 3 or 4 small deposits here.
Last time I made a50 euros deposit via Skrill and I didn’t claim the bonus from their offer. Maybe it sounds poor because you’re getting in with a small amount, but you can make a withdrawal anytime without wagering requirements.

I started like I always do at Microgaming casinos with twister slot and after about 15 minutes my balance increased up to 90 euros but suddenly everything started going down. I tried to change my bad luck moving from one slot game to the other hoping for some big win that would take my balance up but nothing.
I had a few small wins on slots Flaying Circus and Elementals, but I was loosing. When I decided to take a break my balance was 20 euros. When I was back I started again with Twister slot but after loosing 10 euros I switched to video poker but nothing, again.
I ended up with another defeat in Crazy Vegas Casino . Overall : I give 7 of 10, if I had some big cash outs here at Crazy Vegas Casino then it would be 8 out of 10.

fueldrockets

Nice summery ValDes. I can tell you my experience was the same, after using up my welcome quite literally I always felt like I wasn't wanted there anymore, like OMG you again!What ever do you want now!
So I just didn't bother with them anymore out of 5 free 1 hour shots I only won one for $50 LOL!

Being-conned

Yes, that's my casino- nice, friendly and very, very helpful, but most of all- the cash out. There is no one casino that does what Crazy Vegas did, withdraw in the morning, and cash out in the evening on your account, no stress waiting for your money.
The Tournaments- is pure a thriller specially the Mega with a $5000 first price. Ever heard about add on's? Well there is no one casino has it, at least where I come to play. Crazy Vegas has add on's, just find it by yourself what it is, you will love it.

I shouldn't write this, but he deserves to be mention in my review, the VIP Manager, he is a perfect gentleman.

For the record, I am just a member, just like many many others.

See you around in the tournament.

aemakgol

I am registered in Crazy Vegas around 2-3 month ago, and I happy with them. I will describe why: A) they have very nice promotions, and give me bonuses quite often
B) they run free rolls tournaments everyday, sometimes even with big prizes like 10.000$
C) they withdrawal my money in 48 hours at average, so this is ok for me too
D) they have nice and professional support.

If you search good Microgaming casino to play and still do not try Crazy Vegas casino - you should try it. Also nice for me that Crazy Vegas have a Russian language website + Russian language live chat agents, because sometimes for me is hard to describe what I want in English. On my first deposit Crazy Vegas casino offers me standard 100% bonus with 35x wagering requirements.
Nothing really cool, just average, and I deposit only 30$ to give it a shot.
Start with the Dark knight slot, as you probably already understand I like to play 'movie slots' , but Dark knight also have a jackpot, and my dream is win at least second big jackpot in this slot. It is still just a dream, but may I win this and post screen here on forum.
I play Dark knight at 0.9 bets, quite high I know, but I go for jackpot, and bigger your bet - better chances for win. I get jackpot wheel 3 times (and this is cool for 1 session) but all 3 times hit the lowest jackpot, and finally I lost all that I have. Probably that was not my day, but anyway I have a bit fun with that jackpot wheel.

That's all, thank you for reading my review, now I give some marks to Crazy Vegas casino:
Support: A
Promotions: A
Games selection: C
Withdrawals: B

brun3tul

I like this casino because it has a lot of games to be played realised by Microgaming.
It has good promotions and attractive bonuses. My adventure begins in a boring Sunday when I verified my bank account and I saw I have some money to spend for fun.

I was searching for a good casino and here on askgamblers I found Crazy Vegas casino and it promotions. On Crazy Vegas casino I deposited 50 $ and my account balance indicated 100 $ ready to be played at game slots. The promotion that I joined was 100% bonus on first deposit,so if I deposited 50 $ I received another 50$.
The wagering requirements are medium and that means the entire deposit need to be wagered for 30 times. After that you are able to make a withdraw. There are many games to choose for playing.
I looked in the list of games to find my favourite game Immortal romance, but this game is not in the list of Crazy Vegas casino so I chose to play throne of Egypt because it has 25 lines and free spins that means if on first and fifth reel appears scatter symbol you won 15 free spins and the wins are doubled during free spins.
Another advantage of this game is bonus chamber. If on reel 1 2 and 3 appears bonus symbol you will unlock the bonus chamber. So I started the game and the first 50$ flew in a few minutes.
The game seemed to don`t pay but after few minutes 2 scatter symbols appear and I won 15 free spins. After these free spins my account balance indicated almost 70$ so I continued to play but the luck was not by my side. The funds ended and it seems that this game not pay for today nothing! However, overall this casino is good because his promotions bonus and his variety of games.

AlexMou12