ComeOn Casino

Good selection of games and well running website.
Good selection of deposit methods but too high fees for some of them. Simply cant understand how casinos want you do pay a lot just for deposit on their website.

Well I usually deposit with paysafecard. You have to pay a 5% fee in that casino just to deposit. Thats the highest fee which is possible. But I accepted it. The point is: Even if you have to pay a lot of fee just to deposit your are not allowed to claim a deposit bonus when you deposit with paysafecard :D Looks like they dont want you to deposit with paysafecard at all.

After a while I wanted to close my account there. I had no luck at all and after a few deposits I became more angry about the deposit fees.

Well the support is a joke for a casino like that. On weekends you´ll reach no one. Doesnt matter if u send a mail or something else. Chat isnt available half of the week. Even in times when they should be online.

Well as I said I closed my account. A few days later I got a promotion SMS and a Mail. Well I didnt care first cause that can happen. But 2 days later I got another promotion SMS from them. So I asked them per mail hows that possible. The answer: I should send a screenshot of the sms cause that cant be possible. Well I sent the screenshot and they told me that there was a failure in their system but now I shouldnt receive any promotion again.

2 days later I got another SMS and Mail. I texted them again. Again I got the answer that there was a problem but now it should be solved. I texted them cause of promotion things like 3,4 times now. Well today I got another promotion SMS :D And a Mail.

It seems that this casino cant handle their own system and has no idea whats going on. I told them to write a review on askgamblers bout that things if they dont stop sending me promotion things while my account is closed. Well it seems they dont care.

Casino in which I got a record in Gonzo's Quest Slot over 189.000 coins. Fast verification and withrawal process. Instant payments. Good looking and fast acting service.

Here is also nothing to dislike. Works perfectly for Me.

Played over £1600 and ended up with nothing! Most if the games I played timed out or froze, the site is really difficult to navigate. A previous attempt at Self exclusion on a sister site didn't work and they now have no record of this. Deposit limit requests were ignored and again conveniently don't show on their system. The customer service team are not interested and seem to have an explanation for everything. There system is so faultless they even breached data protection by sending me the personal details for another customer including Name, Address, D.O.B and card details. Stay well away if you value your money.

ComeOn offered a no deposit bonus, I think it was €5. I was lucky and at some point my balance was €70. By the time I finished the wagering requirement it had dropped to €25 which I withdrew without a problem.

Another thing I like is they offer Yggdrasil and Netent games. Many online casino's offer Netent games without offering Yggdrasil games at the same time.

I supplied both bank transfer details and Skrill details as well, but they only added the bank transfer as withdrawal method.

ComeOn! was the first casino created by the Co-Gaming group and has been on-line for almost a decade now. Originally they offered only NetEnt games and those are the only titles I remember seeing when I joined up with them back in early 2013 but they have expanded their game selection dramatically since then and the casino now has the widest library of slot machines you will encounter at any on-line casino - there are many multiplatform sites with Microgaming and NetEnt games plus a bunch of the smaller providers however it's extremely rare to find Playtech offered alongside MG and NetEnt. ComeOn and its sister sites are the only casinos I know of to offer this combination other than Bet365 and in fact the only provider I am interested in that is not currently offered here is Yggdrasil although AskGamblers do list them as being present so perhaps it's just that my favorite Yggdrasil games have not been added yet.

The casino's presentation is very nice and I particularly appreciate the game search function which updates the list of games onscreen each time you enter a character on the keyboard. It's very speedy and works beautifully without the need to wait for the page to refresh and load each time you want to search for a game. ComeOn! also have a sportsbook on their site which my boyfriend tells me offers fairly competitive odds although I have no personal experience with it.

Withdrawals here are reasonably fast, they advertise less than 24 hours for e-wallets however my own requests have been completed in less than six hours on every occasion, though admittedly I have only withdrawn four times at this casino so it's possible I was just lucky!

Recently I have noticed a very large number of the new casinos I register with are able to verify my age and identity electronically without the need for me to submit any documents however that was not the case when I registered with ComeOn and I have heard from at least one friend that they are still requesting identity documents when requesting a first withdrawal to this day. I am okay with this as long as the procedure is fast and straightforward however I had to wait almost 24 hours at ComeOn! before I was finally informed that my documents had been verified which is a little bit too long I think.

When you do get a bonus from this casino the wagering requirements are generally very high - even the welcome bonus comes with 35x deposit plus bonus required in order to convert the funds to cash. Wagering requirements are generally very high across the industry these days but I would have expected a more competitive bonus from a casino as big as this although it is lower than the 45x deposit plus bonus I have seen advertised with the bonuses at sister sites MobilBet and Kasyno.

There's a "Come On! Store" facility where you can spend your Come On! points, awarded for everything from just logging into the site to landing a feature whilst playing slots (even making a withdrawal awards a few points, the casino is proud to point out). There used to be physical items for sale in the store such as gadgets and sports equipment but it seems to have been cut back recently as there are currently only free spins, casino bonuses and sports bets available for purchase. You need a lot of points to buy anything at all though - 10,000 for just five free spins on Motorhead and overall I don't find this to be a very generous VIP scheme.

Very professional customer service. Easy withdrawals and deposits.

Not much negative to say so far, my type of casino.

I found out about this casino through askgamblers and it has been a positive surprise so far.

- 7 Euro on sign up to test their slots and their platform was already a great start.
- a 400% Deposit Bonus on a deposit of exactly 10 Euro (so u start with 50 €) was a nice follow up.
- decent Game Selection, Netent games, PlaynGo, Yggdrasil, a few Quickspin games and some more so I think everyone can find some slots they like in this casino:)

I got lucky and and a great profit out of those 10 €, though it took me a while to play through the wagering Requirements (if I remember correctly it was 50x d+b, but for just 10 € deposit and such a bonus I was ok with it).

Very positive was the fact that I could play every game (slot) I wanted to (beside live casino, blackjack etc). Normally u have to read like a novel full of Terms and Conditions, but ComeOn kept it simple. All games that were allowed were listed below the active Bonus in my Account Details, so it was very easy to play by the rules and not having doubts like "can I play this game? will I violate the Bonus Terms?!"

Overall the website seems very nice, it has a clean look and like I said I felt like I can find all the information I want with just a few clicks.

The Live Support was always helpful and fast.

Withdrawal process was easy, you can upload your documents pretty easy in your account details. Also have to mention that they give you clear examples of the documents they expect from you in their FAQs, which helps a lot to speed up the process.

I chose wire transfers a withdrawal method, which had a 2-7 days pay out schedule. It just took them 2 days to complete the transfer, so they did it as quickly as possible, thank you for that good service. Pay outs on e-wallets are supposed to be paid within 24hours, but I didnt test that yet.

Like I stated earlier the wagering on the 400% bonus was 50x so its hard to play through and still make some profit, but I think in this case its still a fair deal. The other Welcome Bonuses have a "normal" 35x d+b wagering Requirement which is kinda standard for today.

Just a little negative point: I uploaded a wrong document which was denied. When u upload a correct document u receive an email that it was approved by them, but if it is denied you just find out about it if u login and take a look on your documents page. So its not a big issue, but it would be nice to receive an email about those denied documents as well to be able to react faster.

The amount I won and some of the customer representatives seemed pleasant.

I felt like I was lied to about my withdrawal as there have never been any problems with my card before. Be careful of this.

Also after a while I literally lost everything.

For leisure gamblers, I believe this casino is a good place to play for these reasons:

Instant play.
Min deposit is lower than other sites.
Withdrawal via neteller completed under 24 hours so its a YES for me.
Games have good RTP.
Wide selection of games.
Love the live dealer casino.
As long as I could play it on my ipad/iphone, it another yes for me.

Reading the complaints online, in my opinion the problems come from bank transfers but via e-wallets are fine for me at the moment.

Most of the complaints are from Problem Gamblers in my point of view.
Can't blame it all on the Casino, just saying.

I am starting to like this casino unless they start holding my withdrawals for more than 24 hours then it will be an automatic NO for me.

First casino I've played at that has a fee for DEPOSITS, but 4 free withdrawals per month is a good trade off.

Still a bit distracting for me for a casino to charge for deposits. Its like a BIG SIGN to dissuade you from depositing there.

ComeOn Mgt might need to revise that. Its a big turn off for high rollers.

This could be a very good casino if they want to but it lacks many aspects of dealing with customers and no people with authority available, chat always offline and no number to call on.

The customer service chat are very rude and rarely online. They never have management to speak to, you ask them a question on live chat they dissapear for 10 minutes then they ask you if they can helping you with anything else.

Constant errors in the software and only the loyalty team can help with bonuses and deposits however they are not online either so you have to wait a week before they respond to you by email. This casino needs a new team in customer service.