General Information About ComeOn! Casino
ComeOn! Casino is one of the online casinos which has multiple licences, from reputable regulatory bodies all over the world.
- Malta Gaming Authority
- Swedish Gambling Authority
- Danish Gambling Authority
- Alcohol and Gaming Commission of Ontario
I’ve accessed the casino from Ontario where ComeOn! is operated by Bunchberry Limited, a company registered in Gibraltar with the registration number: 121943. The licence number in Ontario is OPIG1235724.
However, I checked other jurisdictions using VPN to change my location and see how the site responds. In Malta, the company in question is Diomedes Limited that has the registration number C101888 while the licence number for MGA is MGA/CRP/178/2009.
For players joining from Sweden, you don’t have to worry because the company is regulated. It’s named ComeOn Sweden Ltd. Company with the registration number C87779. It has a valid licence from the Swedish Gambling Authority: 25Si1515.
Lastly, Denmark players can also join ComeOn! Casino which falls under Syreni Limited, a Maltese company with the number: C108022. ComeOn! operates under a Danish license (J.nr. 24-384979) issued by the Danish Gambling Authority in 2024.
I suggest you register using your desktop. Playing on mobile is fine, but the registration process takes longer than usual because you have to verify your profile immediately to be able to access the casino lobby.
After adding the usual details, your email, phone number and address, the casino asked about my occupation and to take and upload photos of myself and my ID. I expect no less from an Ontario casino. With all the licences, ComeOn! has, the procedures are strict and take a little longer, but I always had a feeling that I’m playing at a safe casino. This is later illustrated through the chat support.
Our AGCCS team received over 60 complaints for ComeOn Casino, but considering that the operator works in several large markets and it has existed since 2008, that’s not a high number. There is a higher number of unresolved complaints that raises a flag, but there are plenty of resolved cases, too.
It’s been a while since players left reviews for ComeOn, but a few recent ones were negative. Our user ppaxen had a poor experience with lengthy KYC procedures, which is something other players pointed out too, as well.
The welcome offer at ComeOn! in Ontario is decent. With a $20 deposit, you can get 100 Free Spins at one of the four slots. All the available ComeOn! Casino bonuses are reviewed by our experts and you’ll see them depending on the market.
It took me a few days to compile this real casino review of ComeOn because I tested everything there is to ensure you get all the information.
Payment Information and Options at ComeOn! Casino
For every market ComeOn! is active in, there are localised payment methods available. In Canada, Interac is the most popular option and you’ll find it immediately. Other options include Visa, MasterCard, MuchBetter, EcoPayz and PaySafe.
I deposited using a VISA card, and the money was processed within a few seconds. Remember that you can’t deposit at the casino unless you verify your account.
I like the fact that the casino has a payment page where they talk about different methods and payments. You can expect them to review your withdrawal request within 24 hours, but the processing time later on depends on your payment method used. Because I deposited with Visa, I had to make a withdrawal to my bank and these are the slowest.
After playing through my funds, I requested a withdrawal and it was processed in slightly more than 10 hours, after which I waited 3 more days for the money to go through. Keep in mind that withdrawals over 14,000 CAD are processed longer. Luckily, I requested slightly more than 20 CAD, which is the minimum amount you can withdraw and it went fairly quickly.
There are a few places where the casino notes that fees may be charged, but I checked and the casino itself doesn’t charge any fees. If any fees are charged it might be by your payment provider.
The KYC process is strict and the casino can ask for any documents at any time. But, if you follow the steps carefully, you shouldn’t encounter any problems. The casino may ask for personal documentation including copies of identification documents, utility bills, copies of payment methods (e.g. credit cards), bank statements. The casino may even ask for documents to be notarised before you’re allowed to play.
Customer Support at ComeOn! Casino
I couldn’t find a customer support page anywhere at the casino. There’s a support button that opens a live chat and some information in Terms and Conditions.
I was welcome by a bot, but after some back and forth, it connected me with an agent called Elias. I asked him about the fees because the casino stated in Terms to ask about payment processing fees.
Well, it turned out there were no fees for VISA deposits and bank transfer withdrawals charged by the casino. I pushed this further to see what the case is for other payment methods, so Elias told me the casino doesn’t charge any fees. Wondering why that wasn’t stated in Terms right away, instead of players going around the casino, having to search for answers.
Overall, the conversation with Elias was pretty straightforward and he gave us straight and to-the-point answers.
Live chat works 24/7, which I tested during the working hours and once again at a different time just to see if anyone will join. You can always send an email to [email protected] if you’re from Ontario, or use this phone number: +14378871402.
Games at ComeOn! Casino
The casino lobby at ComeOn! Casino looks rich with different types of games available for you to choose from. You can check out new online games added to the site, but also jackpot slots, exclusive games, slots with Megaways and games with feature buy.
Before I move on to other casino games available at ComeOn, I will stick to slots for a second. I played 9 Masks of Fire King Millions by Games Global. The jackpot lobby looks interesting with plenty of games available for players to chase the jackpot prizes.
The casino offers no demo, so you have to be logged in and with a positive balance to play. I had a few spins of the game and am happy to report that the game runs smoothly. I had a few lucky initial spins, but I hit a dry streak, so I changed the game to Madame Destiny Megaways.
This game was more fun to play for me and I enjoyed the features available. I played this game on a mobile just to compare it to the first one I played on a desktop. There were no notable differences. The games are more enjoyable on a bigger screen, but that’s the personal preference.
There are table games, but selection in Ontario is very small, so if you prefer traditional tables, you won’t find many here. The good thing is that there are several bingo titles. You can use filters to separate the games by studio, or search bar to find your favourites.
The live casino lobby is filled with different games from Evolution, Pragmatic, Playtech and other providers. I liked the fact that it immediately says what’s the smallest bet. Some games start with C$0.10, while some begin at C$10 or higher. There are different games ranging from blackjack, roulette, poker, game shows, and many others.
The RTP isn’t public, but I wouldn’t take this as a downside considering ComeOn has established itself as a trusted brand and it has an Ontario licence, which is hard to get and only a handful of casinos have it.
ComeOn! Casino’s Commitment to Responsible Gambling
There's a responsible gambling page at ComeOn! Casino that goes into depth on different topics. The casino has almost all responsible gambling tools for players who can access them within their profiles.
Starting with deposit limits, you can set the amounts on a daily, weekly or monthly basis. Other limits include time and loss, both of which restrict how much you spend on the site and help you stay in control of your spending. Players who are worried they might lose a track of time can set reality checks.
If you need a break from the casino, you can choose from a number of pre-set options with the following timeframes: 24 hours, 1 week, 1 months, 2 months or 3 months. For longer periods, players can also ask for self-exclusion.
Besides the self-assessment test you can do to see where you stand, the ComeOn! Casino has a risk profile you can see within your account. It provides you more insight on your gambling behaviour and suggestion of actions.
For an Ontario Casino, and a casino that has other reputable licences, I’m not all surprised how the responsible section is organised. There’s ample information throughout the site and the tools are all accessible.
Good selection of games and well running website.
Good selection of deposit methods but too high fees for some of them. Simply cant understand how casinos want you do pay a lot just for deposit on their website.
Well I usually deposit with paysafecard. You have to pay a 5% fee in that casino just to deposit. Thats the highest fee which is possible. But I accepted it. The point is: Even if you have to pay a lot of fee just to deposit your are not allowed to claim a deposit bonus when you deposit with paysafecard :D Looks like they dont want you to deposit with paysafecard at all.
After a while I wanted to close my account there. I had no luck at all and after a few deposits I became more angry about the deposit fees.
Well the support is a joke for a casino like that. On weekends you´ll reach no one. Doesnt matter if u send a mail or something else. Chat isnt available half of the week. Even in times when they should be online.
Well as I said I closed my account. A few days later I got a promotion SMS and a Mail. Well I didnt care first cause that can happen. But 2 days later I got another promotion SMS from them. So I asked them per mail hows that possible. The answer: I should send a screenshot of the sms cause that cant be possible. Well I sent the screenshot and they told me that there was a failure in their system but now I shouldnt receive any promotion again.
2 days later I got another SMS and Mail. I texted them again. Again I got the answer that there was a problem but now it should be solved. I texted them cause of promotion things like 3,4 times now. Well today I got another promotion SMS :D And a Mail.
It seems that this casino cant handle their own system and has no idea whats going on. I told them to write a review on askgamblers bout that things if they dont stop sending me promotion things while my account is closed. Well it seems they dont care.