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Caxino Casino

6.95
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Average Complaint Response Time: 2 days
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Average Complaint Response Time: 2 days

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Caxino Casino Review

  • Home to leading software companies
  • User friendly lobby
  • Live chat is 24/7
  • Mobile friendly games
  • Several country restrictions
Suggest an edit
General info & Latest Promos
Website https://www.caxino.com/en
Established 2020
Owner Rootz Ltd
Casino Promotion Caxino Casino: 100% up to €200 + 100 Bonus Spins

Caxino Casino is an online casino where members can enjoy a range of games that range from video slots and table games to their live casino games. The site is also home to a number of well known software companies which include NetEnt, Microgaming, Push Gaming and Red Tiger Gaming. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. Caxino Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Afghanistan, Curacao, Cyprus, Ethiopia, Iran, Syria and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

The casino is home to hundreds of games and the lobby is user-friendly. Navigating from game to game is quick and easy and players can also use the search function to find their favourite games or software vendors. Games can be sorted by volatility, themes and even features so players can easily find the games they love most in just a few clicks. Titles here include the Starburst Slot, Jammin’ Jars Slot, Sakura Fortune Slot, Immortal Romance Slot and Danger High Voltage Slot

There are lots of table games too so players will have plenty of variety to choose from. There are several different games to choose from which include variations of Blackjack, Roulette, Poker and Baccarat. 

In the lobby players will also find a range of video poker games so there is something here to suit every kind of user. These include popular games like Tens or Better and All American. 

Live Casino

In the live casino players will find yet more games from even more software providers such as Evolution Gaming. There are games like Live Blackjack, Live Poker and Live Baccarat which are all hosted by real life croupiers. Betting limits will vary from game to game and players will bet in an immersive live studio against other real players or the dealer. 

Mobile Gaming

Caxino Casino is also available on the go through almost any mobile device for complete convenience. Players can load the casino through a compatible mobile browser without the need to download an app. The mobile version of the site is home to hundreds of games, just like the web version. 

Support

Anyone who needs help and assistance can contact the casino's customer support team using their multilingual live chat facility which is open 24 hours a day, 7 days a week. Players will also be able to email the casino in case they need further assistance. 

Security and Fairness

When it comes to security the casino takes this seriously which is why they have encryption methods in place. These are there to ensure details such as personal data and financial transactions are always encrypted before being transmitted over the internet.

Games are also monitored for fairness with an industry standard random number generator. This means game results will always be fair and random and have not been manipulated

Screenshot

Casino details
More Casino Details More details
  • Website

    https://www.caxino.com/en
  • Software

    1x2Games, 2 By 2 Gaming, Ainsworth Gaming Technology, Big Time Gaming, Booming Games, Crazy Tooth Studio, Elk Studios, Evolution Gaming, Fantasma Games, Felt Gaming, Foxium, Gamomat, Golden Hero Games, Hacksaw Gaming, Inspired, Iron Dog Studios, iSoftBet, Just For The Win, Kalamba Games, Leander Games, Lightning Box, Microgaming, NetEnt, Nolimit City, Oryx Gaming, Play'n GO, Pragmatic Play, Push Gaming, Quickspin, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, Stakelogic, Swintt, Thunderkick, Yggdrasil Gaming
  • Deposit Methods

    MuchBetter, EcoPayz, Skrill, Neteller, Visa, MasterCard, Paysafe Card
  • Withdrawal Methods

    Visa, MasterCard, Skrill, Neteller, EcoPayz, MuchBetter, Bank Wire Transfer
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 24-72 hours

    Bank Transfers: 1-5 days

    Cheques: Not offered

    Pending Time: 0-72 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    Wildz Affiliates
  • Restricted Countries

    • Afghanistan
    • Australia [1]
      • New South Wales
    • China
    • Cuba
    • Curaçao
    • Cyprus
    • Estonia
    • Ethiopia
    • Hong Kong
    • India
    • Iran
    • Iraq
    • Italy
    • Japan
    • Kuwait
    • Marshall Islands
    • North Korea
    • Puerto Rico
    • Russia
    • Slovakia
    • Somalia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Euros, Norwegian kroner, Canadian dollars, Indian rupees, Japanese yen, New Zealand dollars, US dollars
  • Languages

    English, Finnish, Japanese, French, German, Norwegian
  • Licences

    Malta Gaming Authority
  • Company

    Rootz Ltd
  • Established

    2020
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

Suggest an edit

Caxino Casino Reviews by Players

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NK514 3 reviews
Canada
Reviewed on December 25, 2021

LIKED

Appealing website. They have games that are rare on other website. I thought I was going to like their method to progress through levels. They have live chat.

DISLIKED

Canadians: Don't waste your time with this casino. Poor customer service. Got my account blocked after one payment through interac e-transfer the safest payment method to make sure it's coming from your own account out there and getting paid back easily.) Unbelievable. Would not recommend this website to have fun.
CAXINO CASINO REPLIED ON JANUARY 7, 2022
Dear NK514,

Thank you for your review. 

When it comes to the payments, our relevant department has to follow set regulations and there could be multiple reasons, why your account was blocked after the Interac payment; however, accounts will not be blocked without any valid reasons.



We are sorry to hear you have not had a good experience with our customer service, however, you are always welcome to contact us and we are determined to change your experience for the better - especially if you feel you have not gotten clear information regarding your account, you can send us an email or contact us via the Live Chat and we can look into it.



We are happy to hear you like our website and selection of games, as well as the level-up system!



Wishing you a good day forward!



Sincerely,

Sebastian
Casino Representative
Caxino
Kellyscoles 4 reviews
New Zealand
Message
Reviewed on October 26, 2021

LIKED

Loads fast, good selection of games, fast payouts once verified. Bonuses are not much but I like that. Fast response at customer service.

DISLIKED

Very difficult to get verified to claim winnings. I had to send 20 pieces of documentation that took over a month. Would have been 9 stars if they didn't put me through this stress.
CAXINO CASINO REPLIED ON NOVEMBER 5, 2021
Dear KELLYSCOLES,

We appreciate your review that you have left. I am really happy to hear that you like our site and our selection of games as well as our support.

It is unfortunate to hear about the KYC issues you have had with claiming your wins. Unfortunately I am unable to comment in more detail on this forum, as it is a third party site. Therefore I cannot confirm or deny any information about the specific ongoing KYC process, but please rest assured that we operate according to the guidelines set by the relevant authorities.

Either way I want to thank you again for the nice and honest review and to wish you a lovely weekend!

Sincerely,

Sebastian
Casino Representative
Caxino
rowanvella 5 reviews
Ireland
Message
Reviewed on August 31, 2021

LIKED

I love Caxino.com, as I do Rootz casinos for the following reasons:

They are lightning fast at paying out! (except for the verification stage). I love their game selection! All the support staff I have spoken to have been polite and professional!

Once you have been playing a while and progress quite far their rewards system is actually very good! The free spins and other bonuses you receive are relevant to your stake. Having used Caxino and its sister sites for a while I trust them completely and don't have any anxiety waiting to be paid or anything like that.

They are the only online casino brand I am going to use going forward

DISLIKED

The only negative thing I would have to say is that initially, you do not need to supply verification, as per their policies they will approve deposits and withdrawals up to €2000 before needing verification, when this verification is requested it can take around 4 days for it to be processed and there is no option to lock your withdrawal in this time.

If you are asked for verification, they are a trustworthy casino, set your loss limit to €1 and give them time, you will get your money.
CAXINO CASINO REPLIED ON OCTOBER 21, 2021
Dear ROWANVELLA,

Thank you for leaving such a lovely review of our site.

I am very happy to hear that you like our fast payouts, our game selections and that our support staff has been polite and professional with you. I am also delighted to hear that you like our bonus system.

Unfortunately, the verification process may take some time but our relevant department tries to check the documents as fast as possible to verify your account. Also once you have verified your account you do not have to verify your account anymore unless you use another payment method or if some document expires.

I want to thank you again for this nice review and to wish you a wonderful day!

Sincerely,

Sebastian
Casino Representative
Caxino

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