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Casiqo Casino

0
CasinoRank
8.4
Player rating 22 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to top software companies
  • Live chat is open 24/7
  • Mobile friendly games
  • Reputable MGA License
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, Finnish, German, Polish

Established

2021

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Neosurf, Visa, MasterCard, Skrill, Neteller, Rapid Transfer, Klarna Instant Bank Transfer, Maestro, EPS, Trustly, Payz, Sofort, iDEAL, iDebit, instaDebit, Zimpler

Currencies

Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Tether

Withdrawal Methods

Visa, MasterCard, Skrill, Neteller, Rapid Transfer, Neosurf, Bank Wire Transfer, Trustly

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 1-5 days
Cheques: Not offered
Card Payments: 1-5 days
Pending Time: 24 hours

Withdrawal Limit

EUR 1,000 per day, EUR 5,000 per week, EUR 15,000 per month

Software

1x2Games, Amatic Industries, Betsoft, Elk Studios, Endorphina, Evolution Gaming, Play'n GO, Playtech, Quickspin, Relax Gaming, Thunderkick, Wazdan, 4ThePlayer, BGaming, Big Time Gaming, Blue Guru Games, Boomerang, Booming Games, Bulletproof Games, Dreamtech Gaming, Amusnet (Former EGT Interactive), Electric Elephant, Fantasma Games, Games Lab, Gamevy, Golden Rock Studios, Hacksaw Gaming, Iron Dog Studios, Novomatic, Playson, Red Tiger Gaming, Reflex Gaming, Spinomenal, Spribe

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No


Casiqo Casino is an online casino where members can enjoy a collection of the industries finest games like video slots, table games and they have a live casino. Players can also enjoy numerous well known software providers which include big names like Play’n GO, Playtech, Wazdan, Thunderkick, Betsoft and Endorphina. The site can be reached instantly through most web and mobile browsers or members can install their app. Casino Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, there are a few country restrictions here which means some players will be excluded from creating an account. These countries include Australia, Belgium, Israel, France, Italy, Russia, Slovenia, Spain and the United Kingdom. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

There are over 1200+ games available in the casino lobby and hundreds of these are some of the most popular video slots in the industry. Players can pick from several different software providers and there are some handy filtering options which allows players to sort games into alphabetical order. If players know which games they like they can find them in the search engine. Titles here include the Street Magic Slot, Sails of Gold Slot, Flux Slot and Legacy of Egypt Slot

Players will find some table games here too which include variants of Blackjack and Roulette. Players who like card games will also find Poker variations and other traditional table games. 

There are some video poker games here too, again these are perfect for players who enjoy casino games as opposed to slots. These include popular games like Aces and Faces and Deuces Wild.

Live Casino

In the live casino players will find yet more games from the word renowned Evolution Gaming. Their games are all hosted in live immersive studios and players will be greeted with a real life croupier. Some of their games are open 24/7 whilst others will be open throughout different intervals of the day. Minimum and maximum betting limits may apply to some tables. 

Mobile Gaming

Casiqo Casino also supports mobile devices like smartphones and tablets which run operating systems like iOS and Android. There is an option to install the casino app however if players prefer they can enjoy instant access to the casino through their mobile browsers too. Either way, the mobile site gives players hundreds of games just like the web version, only more convenient and still as seamless. 

Support

Anyone who needs help and assistance can contact the casino's customer support team using their live chat facility which is open around the clock, 24 hours a day, 7 days a week. Alternatively, players can also email the casino should they need further assistance. 

Security and Fairness

Players can enjoy peace of mind when it comes to security as the casino uses industry standard encryption methods and firewalls. This means private information and financial transactions will always be stored securely at all times. 

They also use an industry standard random number generator to ensure their games are fair and produce random results, every time. 

Player Reviews

8.4
22 reviews
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Date
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Player rating
Oi1337
1 year ago
7

Very fast and friendly Support
- Many Games with very many Providers
- Many payment methods for Deposit and Withdraw
- Clear Website, you can choose Providers

I've been waiting 4 days for my payout. Yes, of course there is a weekend in between but I applied for it on Thursday and still no payout on Monday. I personally think it's a very long time, especially since the casino advertises direct processing

Casiqo Casino
1 year ago

Hello Oi1337,

Thank you for your feedback! We appreciate your kind words about our fast and friendly customer support, our wide selection of games from various providers, the multiple payment options, and the user-friendly website.

Regarding your payout, we understand your concern. We apologize for the delay you've experienced. Please know that we constantly strive to process withdrawals as swiftly as possible. Some transactions may take longer due to our thorough verification process, especially over weekends. However, we assure you that we're doing everything we can to expedite the process.

We genuinely value your feedback about payment processing times, and we are continuously working to improve our services. To assist you further, could you please provide us with your email address and full name? This will help us check the status of your withdrawal and ensure a smoother resolution. You may use this email address to provide your credentials: [email protected]

Thank you for your understanding and patience. We're here to assist you every step of the way.

Sincerely, Casiqo Casino

Czernina
2 years ago
9

I like Casiqo Casino because there are many different games to play. Verification is very fast and probable.
The support is fast and friendly. They give a lot of bonuses and the bets are dangerous!

Message
Casiqo Casino
2 years ago

Hello, Czernina

Thank you for your feedback, we're happy to have you as part of our CasiQo family!

Diversity without a doubt is crucial not for casinos only. We're adding more and more new hot providers to always be on top of the game.
We value our customers' opinions about that, as it pushes us to improve even harder.

Sincerely, CasiQo Casino

Pazdan371984
2 years ago
10

Cool games that I really like and easy way to get anywhere. From verification to withdrawal and deposit. Hopefully in the future I will use the withdrawal options with a huge win on one of my favor games.

Message
Casiqo Casino
2 years ago

Hello, Pazdan371984

Thank you for reviewing our platform. Your opinion is remarkably important to us.

We're continuously working with new payment providers to make sure that our customers can withdraw their winnings in a most easier and more comfortable way.

May your gameplay will even more enjoyable.

Sincerely, CasiQo Casino

Bloschies85
2 years ago
0

I've been registered at CasiQo casino for a long time. VVerification is super quick and easy. The support is available 24 hours and very helpful and fast there are many different game providers and good game selection the games run well and uninterrupted. The deposits are super fast and there are also many different payment methods. Paying out with paysafecard is super fast, about an hour my winnings were in my paysafecard account.

Message
Casiqo Casino
2 years ago

Hello, Bloschies85

Thank you for taking the time to share your feedback with us!

We are thrilled to receive such a high score from you. We won't stop developing to make the gaming experience of our players even better on any level.

Sincerely, CasiQo Casino

Jasmina07
2 years ago
10

Had played here.
Liked all their games Amatic.
Support is very helpful and when it comes to verifying yourself it was quite fast. There are no strange things at this casino.

Message
Casiqo Casino
2 years ago

Hello, Jasmina07

We appreciate your time for making this feedback.

We can't hide our feeling about it as it's a joy for us to know that our players are satisfied.
But we won't stop improving and will do everything needed to make game processes to be more and more delightful.

May your gameplay will be enjoyable.

Sincerely, CasiQo Casino

EugenSpielo
2 years ago
10

I like the casino Casiqo, because there are many different games to play. The verification is very fast and easy.
The support is fast and friendly. They give many bonus, and the wagering is little!

There is nothing that Casiqo can make better, I’m very love to play on Casiqo and have a lot of fun all the time I play there :) Casiqo is a great online casino :)

Casiqo Casino
2 years ago

Hello, EugenSpielo

We are so pleased to hear that you are enjoying our casino and playing with us every day!

We strive to make sure our players have the best gaming experience possible, and we're glad that you've been satisfied.
If there's anything else we can do to make your experience even better, please don't hesitate to let us know.
Thank you for being a loyal customer.

Sincerely, CasiQo Casino

Lalestraub
2 years ago
10

Great Design, very helpful and friendly Support and the payments are SUPER FAST. I am used to make deposits by using Paysafecard and the withdrawal where made as well by Paysafecard. CasiQo the fastest pay out Casino I have played so far. Verification process very easy and Not complicated at all.

I dont Like that the financial Department works only from monday to friday. If I win, i want my winnings directly and i dont want to wait until the Weekend its over.

Message
Casiqo Casino
2 years ago

Hello, Lalestraub

We appreciate you taking the time to let us know what you think!

Our aim is to maintain our players' delight and satisfaction, and we strive hard to achieve this in each area. From games to the verification process and support team, we develop to bring a top-class environment to the gaming process, and only feedback like that can make us get better.
We understand that being able to withdraw your winnings anytime is important however since most banks are only open on weekdays, most businesses do not process payments on weekends.
Hopefully, in the future, we would be able to do so.

Sincerely, CasiQo Casino

timo_kurko
2 years ago
8

I hit big wins from time to time here, so there is something in this room. the support is really very nice and quickly helps you with problems. And there are a large number of games to choose from.

Casiqo Casino
2 years ago

Dear TIMO_KURKO,

We're happy to receive your positive feedback about our casino!

By the way, we're constantly adding even more exciting games at CasiQo - don't forget to take a look :)

Wishing you great gameplay!
Sincerely, CasiQo Casino

Kapyilli
2 years ago
10

Very good online casino, with a nice welcome bonus. Support is friendly and very competent. They also have a lot of games and many different events, bonuses... Overall it was a good choice and I recommend it.

Message
Casiqo Casino
2 years ago

Dear KAPYILLI,

Thank you for such great feedback!
We're happy you enjoy your experience at CasiQo :)

Wishing you great gameplay!
Sincerely, CasiQo

Fenrisswolf
3 years ago
10

Honest and transparent management with very good nice employees who are fast and efficient and always solution-oriented.. Always current slots, a very large selection of game types, and many providers available.

Casiqo Casino
3 years ago

Dear FENRISSWOLF,

Thank you for sharing your feedback about CasiQo with us!
Don't forget to take a look at the exciting offers we are running in May ;)

Wishing you great gameplay at CasiQo!

Sincerely, CasiQo Casino

kruemel
3 years ago
9

I like the casino casiqo, because there are many different games to play. The vertification is very fast ans easy.,
and the support is fast and friendly. They give many bonus, and the wagering is little

Casiqo Casino
3 years ago

Dear KRUEMEL,

We're happy to receive your positive feedback about our casino!

By the way, we're constantly adding new games at CasiQo - don't forget to take a look :)

Wishing you great gameplay!

Sincerely, CasiQo Casino

nickpisa1
3 years ago
10

Fast, deposit and withdraw, a lot of choices of multiple selection of different slot games, really an excellent new casino! For anyone not familiar, this is the place to be!

Nothing that is really coming to mind so far, the server is fast, no registration is necessary.
Design is fine and you can just logging by confirming with your bank.

Message
Casiqo Casino
3 years ago

Dear NICKPISA1,

Thank you for sharing your feedback with us!
Don't forget to take a look at the exciting offers we run this month ;)

Wishing you great gameplay at CasiQo!

Sincerely, CasiQo Casino

Skrpn
3 years ago
7

I really like this casino. Withdrawals are pretty fast, but not instant like some other crypto casinos. I like how they convert crypto to euro seamlessly.

I do not like that I never get any bonuses. I have had alot of deposits but I don't get any bonus offers. Other than the welcome package, which was great.

Casiqo Casino
3 years ago

Dear SKRPN,

We appreciate you taking the time to share your feedback with us!

Regarding the bonuses issue - it may be that you have a disabled bonus option.
That option is a bonus question button that you may find on the deposit page.
Would you be so kind to double-check, if your Bonus option is set On, don`t be afraid to click it a few times to make sure and ask the support team to confirm that everything is set correctly to get bonuses added by the system : )

Wishing you great gameplay!

Sincerely, CasiQo casino

kruemel
3 years ago
8

Hey, I like the Casino Casiqo, because the registration is very fast and no problem. The Cashback
I get it every week with no problems. Also, the many different providers and games are
very beautiful and get much fun to play. The VIP management is so lovely and fast. And they are
every time here when it is a problem. Casiqo is a very good and beautiful Online Casino. Sorry for my bad English :-)

Casiqo Casino
3 years ago

Dear KRUEMEL,

We appreciate your feedback about your experience at our CasiQo Casino!
In April we're going to run exciting tournaments, don't forget to check it out ;)

Wishing you great gameplay!

Sincerely, CasiQo Casino

kruemel
3 years ago
2

In the casiqo I can not see more than the last 50 bets in play history. So I can not control if the cashback is right or not. By many deposits are I have lost a lot of money. Always little wins or no win by very much bets. You can see that the balance with every bet go down down down. That's is no fun to play. The VIP managing is very good, and the wagering from the bonuses too.

Casiqo Casino
3 years ago

Dear KRUEMEL.
To start with, we appreciate your feedback and are thankful for sharing!

As you have mentioned, yes, on the bets history page you will be able to check only the last 50 bets, however, if you wish to receive the Full Bets History, you are free to request it with an official email to our support team : )

For that, we kindly ask to send an official letter from the email address under which the casino account is registered with Full Bets History request (or for some period you are interested) containing the next personal information due to GDPR requirements:
Full name:
Date of birth:
Full address:
Postal code:
Phone number:
1-2 games played in the casino:
1-2 payment methods used in the casino:
As soon as we will receive your request it will be transferred to our Management team and up to 30 days we will send this information back to you : )

Also, just to make sure that you are informed, here is a full list of what you are free to request with Data request:
● Bets history
● Transactions history
● Events history (history of sign in, sign out, login failed, using new IP)
● Bonuses history
● Freespins history
● Limits history
● Tournaments history
● Documents uploaded
So, you may control if your cashback is right or not : )

However, I`d like to ensure that by this moment we didn`t have any case for wrong cashback crediting, and still, we are always ready to investigate any cases you might have, just, please, feel free to share them with us and we will be happy to provide full and clear assistance!

As to speak about winnings, it`s always about pure luck and chance, we have had many examples for both - great low-bet Jackpots and high-rollers bad days. Luck is quite a tricky thing but we believe that the main here is to enjoy the game itself, that what we hope people to come to us for - having fun from the process ; )

Please, if there going to be any more questions or feedback, feel free to share it with us directly or, as you have mentioned, with your VIP manager and we will put all possible efforts to make sure you are happy with our services!

Best regards and wishes, sincerely yours, CasiQo Management team!

thiagoneto
3 years ago
6

The casino has some interesting tournaments although I never bothered because it's not my preferred style of gambling. The live games from evolution has a nice selection but they're mostly just from Evolution. Overall, the casino seems nice but not impressive.

Casiqo is young as it only launched in 2021. The problem is that it shows how young it is because they lack interesting games and thumbnails look like they are still placeholders rather than actual games.
Cashback is a good bonus but it is the only bonus in the website. Not to mention that the rules to get it is a little too steep.
I'm giving it 6 because it has potential as a platform but the way that it is now is not worth staying in.

Lolewen90
3 years ago
10

Super online casino, a lot of games, nice bonuses, great contact, low stakes.
Everything is fine.
Best regards and have a nice day.
Big winnings ❤️❤️❤️❤️❤️❤️❤️

betbetul
3 years ago
6

Interesting casino to play much of the most liked games and provider. Good bonus offers - variety of game and providers. The games and payment process is very good and with no problems. Very good platform!!

nickpisa1
3 years ago
10

Fast, deposit and withdraw, a lot of choices of multiple selection of different slot games, really an excellent new casino! For anyone not familiar, this is the place to be!

Nothing that is really coming to mind so far, the server is fast, no registration is necessary.
Design is fine and you can just logging by confirming with your bank.

Message
szegedilacko
3 years ago
10

I like the fast verification, ultra-fast support, and ultra-fast withdrawals, no stalling and very friendly support who know what they are doing, even after several wins all withdrawals are processed fast and no stalling or other delays!
There is a big choice in slot providers, I did not miss any, and no lag or disconnection in all my sessions I had.
The one time NYC document upload on the site works fine, and within a few hours, my documents were approved.
I believe this is a fair and fast casino.

Message
Bebeemil
3 years ago
1

Very frustrating experience to this casino. I've made a deposit and the money got nowhere, also I received a promotion with free spins for voting this casino and they told me the promotion was secret and I didn't receive anything...

vandeheegpeter
4 years ago
10

I like the fast verification, ultra-fast support, and ultra-fast withdrawals, no stalling and very friendly support who know what they are doing, even after several wins all withdrawals are processed fast and no stalling or other delays! There is a big choice in slot providers, I did not miss any, and no lag or disconnection in all my sessions I had. The one time NYC document upload on the site works fine, and within a few hours, my documents were approved. I believe this is a fair and fast casino.

I cant see my balance on the home screen, it would be nice if this would be added. There were no tournaments available in the time I am playing, I am not much of a tournament player, but if you want tournaments you might have to look elsewhere.

Message

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Casiqo Casino Complaints

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