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Casino Rocket is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
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Rolla Casino
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Yay Casino
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Casino Rocket

Our Rating CasinoRank
8.3/10
CasinoRank
Player Rating 135 reviews
8.4/10
135 reviews
Complaint Response 14 complaints
2 days avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Are you ready to blast off? Casino Rocket takes you to the stratosphere with appealing casino bonuses and promotions, an abundance of games and VIP and loyalty programs.

Put on your helmet as you navigate the green and purple casino space, discover new games, or compete in tournaments for generous prizes.

What we like
  • Fast withdrawal times
  • Good selection of payment methods
  • Live chat is open 24/7
What we don’t like
  • Support is only available in English
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Casino Rocket Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.casinorocket.com/en
Established
2020
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, French
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino
VIP / Loyalty Program
Loyalty Program
Mobile Apps
IOS, Android
Social Platforms
Telegram, X, Instagram, Facebook, YouTube, WhatsApp, Discord

General Information about Casino Rocket

Casino Rocket is an online and crypto casino that AskGamblers members and we highly rate. 

At first glance, the online casino was Shortlisted for an AskGamblers Award in 2021 and has walked away with a Best New Casino Award in 2020. 

There are over 100 real player reviews on our website for Casino Rocket, and the great news is that the casino is scoring highly among our members. Now our casino review will go into more detail, so you know the ins and outs of it before you play.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Casino Rocket. Learn more about complaints.

Show all complaints
Casino Rocket - Unable to Withdraw Despite being Verified, running in circles

I recently registered at Casino Rocket, made a €100 deposit and proceeded to play. Was lucky enough to build up a €1000 balance which I decided I wanted to withdraw. Straight away I uploaded all of the required verification documents, ID, POA, Front/Back of Card, Proof of Payment etc. It took a few attempts but I was eventually verified.

I was then told that I couldn't withdraw back to my card and that I had to request a bank transfer. I found this a bit weird so jumped onto live chat to get clarification. No one told me why I couldn't withdraw back to my card (even though its a VISA debit) and that I had to request a bank transfer. I then asked if they wanted my VISA bank details or the details of my other high street bank (HSBC) account, they confirmed its probably best to use the HSBC account, which I did but have since been told the details are incorrect (which they are not).

Now after several live chats and almost a week, I have been unable to edit or add new bank transfer details. I keep being told that it needs to be passed onto the payments team for them to remove. Not sure why something so simple has taken so long and as it stands I still cant update my bank transfer details to make a withdrawal.

I don't know why this has been so difficult, the help and comms I have had have been poor and it seems like you are reluctant to pay out my winnings. Can someone please look as resolving this ASAP.

staus Rejected
€1000

Complaint Statistics

Resolved 11
Avg. Amount $ 1,319
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Review this casino

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Player rating
8.4/10 135 reviews

Top reviews from our players

Great casino, the games are good and they are continually renewing them you get nice bonuses and the process to deposit is easy and good customer service.

There's not much to not like. I find it a great casino to play. Sometimes which is rarely it takes a little time in the live chat to connect but they reply with email very quickly so that kind of makes up for it.

Hello MURTZ78, Thank you for taking the time to share your experience with us! We are very sorry for having an overloaded support service from time to time. We are working on lowering the queue waiting time! Wishing you great gameplay! Sincerely, Casino Rocket

user avatar

This casino is my favourite to play, there is a wide variety of games to play, regular bonuses and free spins. I have withdrawn from the casino multiple times.

There is a long wait time to speak to support but that is the only thing I can critique. The casino cannot be improved in any way I can think of. I enjoy it.

Hello FLICK201982, We're very glad to receive your feedback about our Casino Rocket! We are sorry for having an overloaded support service from time to time, we are working to lower the queue waiting time! Thank you for being with us :) Sincerely, Casino Rocket

user avatar

Attention fraud⚠️ do not deposit. when you deposit, the first deposit goes well, but with the 2nd there are problems, you are only put off!!
My deposit, which has long since been deducted from my bank account, has been "in process" for 2 months!!! 2 months and I will continue to be put off.

I would give -50 stars if I could.

Dear TRINCHEN, Thank you for your feedback and we kindly ask for a sincere apology due to the inconvenience you have faced! We would like to ask if you have tried to reach our support team, they should have informed you about Pending/Missing/Other deposit issue solvation steps. The main about them, if funds were taken from your bank account, is to upload Proof of deposit to your account documents section for the exact transaction there are issues with in accordance to several requirements, they are: A screenshot or photo from an online bank, bank statement, showing the deposit; should display the company name (account number), your name, account, date, and must display the amount paid. After that, the relevant department will be able to check this deposit from their side, request payment provider investigation and we all will do our best to solve the issue. Our support team is available 24/7 We hope to meet you forward soon, wish you have a nice and lovely day.

user avatar

- Fast withdrawal once processed and received in bank in under 24hrs!!!
- Do you guys have it completely wrong? I live in Australia and have an Australian bank account and I still can play and withdraw with ease so I don't know what you mean by restricted
- 24 hr live chat for whatever reason or questions you might have for them they're all nice
- Tons of freespins and bonuses

The bonus bets are very competitive and they provide a quick service and reliable service. The VIP account manager always goes out of their way to assist wherever they can.

More frequent and bigger payouts, but that would be the opinion of every punter who uses any platform to gamble. Always hoping for a bigger win!

Hello MZAMMIT89, Thank you so much for your feedback! We're glad to have you as a part of our Casino Rocket family :) Wishing you great gameplay! Sincerely, Casino Rocket

user avatar

Iv been a depositor for a good few yrs and very happy with the site so far games fast customers service quick deposit heaps free bonuses when u ask for them.

There not much to dislike I must say besides not having enough money to play it much more lol I haven't really got any dislikes.

Hello DOODOO101, Thank you for sharing your feedback with us! We're glad you enjoy your experience at Casino Rocket! Wishing you great gameplay, Sincerely, Casino Rocket

user avatar

Website is so PERFECT.
Promotions. Games. Perfect French language.
So well designed interface, the most beautiful, seems to be trustable and many deposit options.

Non-existent support.
Ghost assistance. I deposit 6 times on this casino (30$) and I lost, we know it is lottery so it is ok. But two times I tried to contact the live support (in 3 different days) and they are ALWAYS closed.
I sent a mail three days ago and no reply.
I want to stay in this casino because it is so well designed but it is not acceptable to deposit money on a website who NEVER reply to you. I can’t imagine how much time it will take to verify documents and give your withdrawal. I will stop to play to this website until they have a support. A REAL casino needs a fast support.

Hello KADOXY, We're thankful for your feedback about our casino! Please take our apologies for the inconvenience with the customer support reply time. We would like to investigate this case and improve our service - to make your gambling experience more comfortable and enjoyable. Would you please kindly provide us with the email address that was used for your account? Looking forward to your reply and thank you in advance!

user avatar

I been playing here for only one deposit, and managed to get a big win, when I withdrew the money, I've waited for three days to get them to my Sofort. Never had this problem with this payment method on other casinos, so it was a casinos issue. Nevertheless, eveerything else pretty smooth. Big fan of the design and great games and support. Might give it another try, but there are better casinos out there for sure.

This Australian Casino seem to be one of the newer ones. Overall, the first impression is really well, nice layout, good overview and also at a second look there is a nice gambling experience. The casino has a variety of slots and of course a live casino. Basically everything you need to have a good time at CasinoRocket. Also, there are several deposit and withdrawal options. The account verification is fast and reliable and after the account being fully verified, withdrawals are accepted within hours. For super fast withdrawals, I would recommend EWallets or Crypto. Bank Transfer e.g. could take a few days. I would like to highlight the extraordinary customer service. They really do a super job and are always helpful. Overall, this is really a nice casino and a "must go" place for all gamblers. I gamble for many years, in countless casinos, and I can recommend CasinoRocket! :)

I am missing "Play N Go" slots but this might be because of country restrictions since this provider is not available everywhere. Weekly withdrawal limit of 5000€ might get people in trouble who win more and are not patient enough to wait another week once the limit is reached - but this is also a personal opinion.

I joined this Casino. I wanted to try playing a new group casino out of my usual group casino.
The site is nice looks legit and all
Customers service reply fast and friendly. Nice amount of games and providers.

That was all until I tried to cashout.
They asking me to upload a transaction that it does not show on my account either on their history website nor my idebit bank or my bank.
Even though I made a deposit with the same method of payment a day earlier that I have it on record but no they keep asking to upload on that specific date that I do not have it on record.
Not sure what happened, probably a glitch but why it doesn't show up on none of my records.
So be ware of that and try to keep record of your transaction every time you deposit.

Casino Rocket News

Read all news about Casino Rocket, check for updates and stay tuned for exclusive bonuses.

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