AskGamblers Quick Overview
Editor’s View
Are you ready to blast off? Casino Rocket takes you to the stratosphere with appealing casino bonuses and promotions, an abundance of games and VIP and loyalty programs.
Put on your helmet as you navigate the green and purple casino space, discover new games, or compete in tournaments for generous prizes.
- Fast withdrawal times
- Good selection of payment methods
- Live chat is open 24/7
- Support is only available in English
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Casino Rocket Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Casino Rocket
Casino Rocket is an online and crypto casino that AskGamblers members and we highly rate.
At first glance, the online casino was Shortlisted for an AskGamblers Award in 2021 and has walked away with a Best New Casino Award in 2020.
There are over 100 real player reviews on our website for Casino Rocket, and the great news is that the casino is scoring highly among our members. Now our casino review will go into more detail, so you know the ins and outs of it before you play.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Casino Rocket
Whether you want to deposit and withdraw using fiat or cryptocurrencies, Casino Rocket has you covered. There are more than 10 different options available, and you’ll be pleased to know that no fees are involved.
The minimum deposit required is usually €10. However, it depends on the payment method, and it is considerably more for bank transfers. The minimum withdrawal amount is €20, and limits per transaction depend on the payment processor.
The maximum weekly withdrawal amount is €5,000 or €15,000 per month. Exceptions also apply if you are a VIP or at the casino's sole discretion. If you win over €15,000, the Casino reserves the right to divide the payout into monthly instalments of a maximum of €15,000 until the total amount is paid out. However, progressive jackpots are paid out in full.
The casino requires identification from every player that registers. You must submit your verification documents to the casino, usually upon your first withdrawal. The casino aims to process all withdrawals as quickly as possible, usually within 24 hours.
Games at Casino Rocket
You can spin your way to more than 3000+ games at Casino Rocket including the latest online slots, table games, live casino games and more. There are also more than 30+ gaming providers so you have a very good selection to choose from. And of course, with lots of well-known gaming providers, you can rest assured that the games are fair.
Additionally, if you’re playing in crypto, there is a good mix of Bitcoin Games. The games lobby categorises each game type so you can switch seamlessly between your favourite slots and your favourite tables or check out the latest Bonus Buys. The only thing we would say about the lobby is the scrolling menu at the right-hand side of the screen is hard to see.
You can use the drop-down menu provider if you want to search by your favourite gaming provider. Or if you want to search for your favourite game, type it into the search engine and let the casino do its magic.
The live casino is also home to a decent selection of games from providers including Evolution Gaming. You can enjoy the latest live game shows, to the most popular Live Blackjack and Roulette variations.
Casino Rocket’s Commitment to Responsible Gambling
The casino is committed to ensuring you gamble responsibly, which is why they have taken a number of measures to keep you away from harm. You can set all the betting limits we have listed above which can all be controlled with the help of tailored controls within your account.
To add these limits, visit the Personal Limits tab in the account section of the casino lobby. You can define how long the limits last and have full control over their implementation. The casinos' support team are also trained to help you if you have any questions.
You can also contact support to take a cooling-off period and to temporarily disable your account with self-exclusion.
Security checks are also carried out to prevent underage gambling.
Customer Support at Casino Rocket
Your questions and concerns will never go unanswered, as the Casino Rocket support team is on hand to assist 24/7. One of the easiest ways to chat with someone is through their live chat facility.
You can select which department you need assistance with, e.g. verifications, withdrawals and bonuses. Once you enter your name and email address, you will be transferred to a live chat assistant.
The live chat agent was professional and knowledgeable. Unfortunately, support agents are only trained in English. However, you can use Google translate. You can also send a copy of the chat transcript to your email address. A tool we suggest you always use. You can speak with the casino if you need to submit a complaint. If you need to escalate the complaint, photographic evidence of your chats with the casino will be required.
If you need additional assistance, you can also email the casino. Documents can be uploaded using the live chat feature, but you should send them through your account for verification purposes.
You can also check out the casinos' FAQ section. There are more than ten questions that have been answered, we would have liked to see this page more extensively designed though with more FAQs.
Complaints
Read the complaints other players have left for Casino Rocket. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello MURTZ78, Thank you for taking the time to share your experience with us! We are very sorry for having an overloaded support service from time to time. We are working on lowering the queue waiting time! Wishing you great gameplay! Sincerely, Casino Rocket
This casino is my favourite to play, there is a wide variety of games to play, regular bonuses and free spins. I have withdrawn from the casino multiple times.
There is a long wait time to speak to support but that is the only thing I can critique. The casino cannot be improved in any way I can think of. I enjoy it.
Hello FLICK201982, We're very glad to receive your feedback about our Casino Rocket! We are sorry for having an overloaded support service from time to time, we are working to lower the queue waiting time! Thank you for being with us :) Sincerely, Casino Rocket
Attention fraud⚠️ do not deposit. when you deposit, the first deposit goes well, but with the 2nd there are problems, you are only put off!!
My deposit, which has long since been deducted from my bank account, has been "in process" for 2 months!!! 2 months and I will continue to be put off.
I would give -50 stars if I could.
Dear TRINCHEN, Thank you for your feedback and we kindly ask for a sincere apology due to the inconvenience you have faced! We would like to ask if you have tried to reach our support team, they should have informed you about Pending/Missing/Other deposit issue solvation steps. The main about them, if funds were taken from your bank account, is to upload Proof of deposit to your account documents section for the exact transaction there are issues with in accordance to several requirements, they are: A screenshot or photo from an online bank, bank statement, showing the deposit; should display the company name (account number), your name, account, date, and must display the amount paid. After that, the relevant department will be able to check this deposit from their side, request payment provider investigation and we all will do our best to solve the issue. Our support team is available 24/7 We hope to meet you forward soon, wish you have a nice and lovely day.
- Fast withdrawal once processed and received in bank in under 24hrs!!!
- Do you guys have it completely wrong? I live in Australia and have an Australian bank account and I still can play and withdraw with ease so I don't know what you mean by restricted
- 24 hr live chat for whatever reason or questions you might have for them they're all nice
- Tons of freespins and bonuses
The bonus bets are very competitive and they provide a quick service and reliable service. The VIP account manager always goes out of their way to assist wherever they can.
More frequent and bigger payouts, but that would be the opinion of every punter who uses any platform to gamble. Always hoping for a bigger win!
Hello MZAMMIT89, Thank you so much for your feedback! We're glad to have you as a part of our Casino Rocket family :) Wishing you great gameplay! Sincerely, Casino Rocket
Iv been a depositor for a good few yrs and very happy with the site so far games fast customers service quick deposit heaps free bonuses when u ask for them.
There not much to dislike I must say besides not having enough money to play it much more lol I haven't really got any dislikes.
Hello DOODOO101, Thank you for sharing your feedback with us! We're glad you enjoy your experience at Casino Rocket! Wishing you great gameplay, Sincerely, Casino Rocket
Website is so PERFECT.
Promotions. Games. Perfect French language.
So well designed interface, the most beautiful, seems to be trustable and many deposit options.
Non-existent support.
Ghost assistance. I deposit 6 times on this casino (30$) and I lost, we know it is lottery so it is ok. But two times I tried to contact the live support (in 3 different days) and they are ALWAYS closed.
I sent a mail three days ago and no reply.
I want to stay in this casino because it is so well designed but it is not acceptable to deposit money on a website who NEVER reply to you. I can’t imagine how much time it will take to verify documents and give your withdrawal. I will stop to play to this website until they have a support. A REAL casino needs a fast support.
Hello KADOXY, We're thankful for your feedback about our casino! Please take our apologies for the inconvenience with the customer support reply time. We would like to investigate this case and improve our service - to make your gambling experience more comfortable and enjoyable. Would you please kindly provide us with the email address that was used for your account? Looking forward to your reply and thank you in advance!
I been playing here for only one deposit, and managed to get a big win, when I withdrew the money, I've waited for three days to get them to my Sofort. Never had this problem with this payment method on other casinos, so it was a casinos issue. Nevertheless, eveerything else pretty smooth. Big fan of the design and great games and support. Might give it another try, but there are better casinos out there for sure.
This Australian Casino seem to be one of the newer ones. Overall, the first impression is really well, nice layout, good overview and also at a second look there is a nice gambling experience. The casino has a variety of slots and of course a live casino. Basically everything you need to have a good time at CasinoRocket. Also, there are several deposit and withdrawal options. The account verification is fast and reliable and after the account being fully verified, withdrawals are accepted within hours. For super fast withdrawals, I would recommend EWallets or Crypto. Bank Transfer e.g. could take a few days. I would like to highlight the extraordinary customer service. They really do a super job and are always helpful. Overall, this is really a nice casino and a "must go" place for all gamblers. I gamble for many years, in countless casinos, and I can recommend CasinoRocket! :)
I am missing "Play N Go" slots but this might be because of country restrictions since this provider is not available everywhere. Weekly withdrawal limit of 5000€ might get people in trouble who win more and are not patient enough to wait another week once the limit is reached - but this is also a personal opinion.
I joined this Casino. I wanted to try playing a new group casino out of my usual group casino.
The site is nice looks legit and all
Customers service reply fast and friendly. Nice amount of games and providers.
That was all until I tried to cashout.
They asking me to upload a transaction that it does not show on my account either on their history website nor my idebit bank or my bank.
Even though I made a deposit with the same method of payment a day earlier that I have it on record but no they keep asking to upload on that specific date that I do not have it on record.
Not sure what happened, probably a glitch but why it doesn't show up on none of my records.
So be ware of that and try to keep record of your transaction every time you deposit.
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Great casino, the games are good and they are continually renewing them you get nice bonuses and the process to deposit is easy and good customer service.
There's not much to not like. I find it a great casino to play. Sometimes which is rarely it takes a little time in the live chat to connect but they reply with email very quickly so that kind of makes up for it.