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Are you ready to blast off? Casino Rocket takes you to the stratosphere with appealing casino bonuses and promotions, an abundance of games and VIP and loyalty programs.
Put on your helmet as you navigate the green and purple casino space, discover new games, or compete in tournaments for generous prizes.
- Fast withdrawal times
- Good selection of payment methods
- Live chat is open 24/7
- Support is only available in English
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Casino Rocket Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Casino Rocket
Casino Rocket is an online and crypto casino that AskGamblers members and we highly rate.
At first glance, the online casino was Shortlisted for an AskGamblers Award in 2021 and has walked away with a Best New Casino Award in 2020.
There are over 100 real player reviews on our website for Casino Rocket, and the great news is that the casino is scoring highly among our members. Now our casino review will go into more detail, so you know the ins and outs of it before you play.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Casino Rocket
Whether you want to deposit and withdraw using fiat or cryptocurrencies, Casino Rocket has you covered. There are more than 10 different options available, and you’ll be pleased to know that no fees are involved.
The minimum deposit required is usually €10. However, it depends on the payment method, and it is considerably more for bank transfers. The minimum withdrawal amount is €20, and limits per transaction depend on the payment processor.
The maximum weekly withdrawal amount is €5,000 or €15,000 per month. Exceptions also apply if you are a VIP or at the casino's sole discretion. If you win over €15,000, the Casino reserves the right to divide the payout into monthly instalments of a maximum of €15,000 until the total amount is paid out. However, progressive jackpots are paid out in full.
The casino requires identification from every player that registers. You must submit your verification documents to the casino, usually upon your first withdrawal. The casino aims to process all withdrawals as quickly as possible, usually within 24 hours.
Games at Casino Rocket
You can spin your way to more than 3000+ games at Casino Rocket including the latest online slots, table games, live casino games and more. There are also more than 30+ gaming providers so you have a very good selection to choose from. And of course, with lots of well-known gaming providers, you can rest assured that the games are fair.
Additionally, if you’re playing in crypto, there is a good mix of Bitcoin Games. The games lobby categorises each game type so you can switch seamlessly between your favourite slots and your favourite tables or check out the latest Bonus Buys. The only thing we would say about the lobby is the scrolling menu at the right-hand side of the screen is hard to see.
You can use the drop-down menu provider if you want to search by your favourite gaming provider. Or if you want to search for your favourite game, type it into the search engine and let the casino do its magic.
The live casino is also home to a decent selection of games from providers including Evolution Gaming. You can enjoy the latest live game shows, to the most popular Live Blackjack and Roulette variations.
Casino Rocket’s Commitment to Responsible Gambling
The casino is committed to ensuring you gamble responsibly, which is why they have taken a number of measures to keep you away from harm. You can set all the betting limits we have listed above which can all be controlled with the help of tailored controls within your account.
To add these limits, visit the Personal Limits tab in the account section of the casino lobby. You can define how long the limits last and have full control over their implementation. The casinos' support team are also trained to help you if you have any questions.
You can also contact support to take a cooling-off period and to temporarily disable your account with self-exclusion.
Security checks are also carried out to prevent underage gambling.
Customer Support at Casino Rocket
Your questions and concerns will never go unanswered, as the Casino Rocket support team is on hand to assist 24/7. One of the easiest ways to chat with someone is through their live chat facility.
You can select which department you need assistance with, e.g. verifications, withdrawals and bonuses. Once you enter your name and email address, you will be transferred to a live chat assistant.
The live chat agent was professional and knowledgeable. Unfortunately, support agents are only trained in English. However, you can use Google translate. You can also send a copy of the chat transcript to your email address. A tool we suggest you always use. You can speak with the casino if you need to submit a complaint. If you need to escalate the complaint, photographic evidence of your chats with the casino will be required.
If you need additional assistance, you can also email the casino. Documents can be uploaded using the live chat feature, but you should send them through your account for verification purposes.
You can also check out the casinos' FAQ section. There are more than ten questions that have been answered, we would have liked to see this page more extensively designed though with more FAQs.
Complaints
Read the complaints other players have left for Casino Rocket. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi, Taurangalee Thank you so much for reaching out and for being informative. I will be forwarding this to our developers. Our main goal is to keep our players happy by continuing to bring entertainment to our customers. Best regards,
The only good thing about this casino is its great selection of games from the providers. The layout is actually a good thing too. And last but least it's easy to make deposit.
Okay here's the deal. I've spent 3 days now 🦜 Ng to support, finance team etc. Unfortunately they cannot withdraw my money to my credit card - so I have to make a bank wire transfer. The bank wire transfer form is out of this world. They don't even know how to fill it out themselves. How do I have any chance of getting my withdrawal if they don't know how to themselves? Most of the time it feels like I'm having support from a chat bot or someone who doesn't know English at all...
Don't you ever ever ever ever use this casino. Unless of course, you want to deposit money without any chance of getting them back.
Hello FSKFSK, First of all, we would like to thank you for providing us with your feedback. This feedback helps us improve the services we provide to our players. We're sorry to hear that you are having some issues with cashing out your winnings. In most cases, we offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible. If you could kindly supply us with your email address, we would be more than happy to look into your account so we can check the status of your withdrawal or if there's still anything that needs to be done. Please feel free to contact us here - [email protected] Sincerely, Casino Rocket
I go here periodically to play and generally everything is fine. I only play slots but here is roulette with real dealers and more.
Functionality is rich, everyone will find entertainment to their taste.
But I will give 4/5 stars because I would like to see more bonuses for regular players. :) Overall, the casino is worth paying attention to!
Hello SECRETPLAYER, Thank you for sharing your feedback with us! We're regularly adding new exciting offers for our players, for example, monthly tournaments. But also, if you'd like to receive more - take a look at our Loyalty program here https://www.casinorocket.com/en/loyalty-program ;) Wishing you great gameplay! Sincerely, Casino Rocket
Good honest casino. I like their bonus program and of course the selection of games is great too. A fairly quick withdrawal tool, which is one of the main advantages of this casino.
Hello NAWA, We're happy to receive such great feedback from you! By the way, we're constantly adding new games to our Casino Rocket. Feel free to check on our website :) Wishing you great gameplay! Sincerely, Casino Rocket
Decent product and game selection... but that's it!
Wouldn't recommend anything else unfortunately.
By far the worst Casino I have used... And I've worked in the industry for around 15 years! Was asked to provide the same ID documentation several times. Emails and notifications I received about my verification told me one thing, support told me another.
Then I was told that the VISA debit card I used couldn't be withdrawn to and that I had to request a bank transfer. Then apparently the bank transfer details I put in were wrong, but I couldn't change or update them until another team looked at it. This is at 8pm on a Friday night and it wont get looked at until at least 8am on Monday..... Absolutely amateur set up, stay well clear!
Hello ATHATCHER82, Thank you for your feedback. We're sorry to hear you didn't have the best experience. I understand your frustration, and I would feel the same way if I were in your situation. Payment methods are generally available depending on your country of residence. To see the whole list, please see Withdrawal Policy on this link: https://www.casinorocket.com/en/terms-and-conditions. We try our best to provide fast, dependable withdrawals with little to no wait on most payment methods, ensuring you always have access to your winnings as quickly as possible. Most businesses do not process payments on weekends because most banks are only open during the week. Please keep in mind that the verification procedure can be time-consuming. A common reason for the delay is when a document is unclear or a document previously sought or expected from you is missing. In that instance, our Payments team will email you instructions on what you need to provide and how the document or image should look. In addition, all payment methods should be verified as a license holder requirement. If you could kindly provide us with your email address, we would be more than happy to check your account and assist with this issue. Please feel free to text us at [email protected] Sincerely, Casino Rocket
It's good that there are good casinos. I play a lot of places and it's not always good. Everything is ok here. There are moments, but not critical))))
sometimes the games did not load right away, but it happens. You always need to work on the mistakes and become the best! I wish you all good luck!!!!
Hello MELANIEBLUE, Thank you for sharing your feedback with us! If the games do not load correctly, please try these steps: Clear your browser history, cache and cookies Close your browser and start a new browser session Alternatively, you can try using a different device Restart your wifi connection or switch to a different wifi connection Also, our customer support team is always happy to assist :) Wishing you great gameplay! Sincerely, Casino Rocket
This site is by far the best site I have been on as there are a lot of bonus spins you get given more than any other site I have experienced and you get a dedicated VIP staff person you deal with when you become a VIP player.
Sometimes there are loading issues but not as bad as other sites I have been on. Would also be good to be able to use your bonus credit on all games however this is standard with all sites.
Hello HEPS82, Thank you for taking the time to share your feedback with us! We're happy that you're enjoying your experience with Casino Rocket. Regarding the issues with website loading, we'd offer you to do the next steps: Clear your browser history, cache, and cookies Close your browser and start a new browser session Alternatively, you can try using a different device Restart your wifi connection or switch to a different wifi connection Please don't hesitate to contact us with any questions :) Sincerely, Casino Rocket
Easy set up so the layout is not crowed and you have a easy selection, they are great with your withdrawal and get back to you very fast. I enjoy the games and would say it’s one of the best casinos I’m with.
Some games are missing I would like to see, sometimes lags and I still don’t understand some currencies but not bad I enjoy is very much not a lot I dislike about it.
Hello LEAFY, Thank you for sharing your feedback with us! We're happy to know you enjoy your time at Casino Rocket. We are constantly adding new games to our casino, feel free to take a look here https://www.casinorocket.com/en/games :) Wishing you great gameplay! Sincerely, Casino Rocket
Been playing at Rocket Casino for a while now and I loved it so much so it was one of the only top 3 casino's I decided to regularly deposit at rocket blast off than reached second last tier of Luitenent and it crashed from there
from not being able to claim bonuses to missing out on automated ones from Monday free spins drops and planet boosters after eligible deposits to not being able to redeem points to no birthday notification or bonus until O enquired for it and I'm on the second last tier so I've invested serious time on there lol the funniest is when I reached the Luitenent tier I wasn't even notified didn't get the reward when I enquired about it via chat I was told it was cancelled.. than finally when I ask my manager he had no choice but to tell me either but he appeared not to have had a clue.. it's just frustrating because the big LOYALTY PROGRAM in my experience isn't what the reviews say because if hitting almost the end of the levels and I'm having all the issues.. half the time I ask about them and it's not even acknowledged.. I also can't see it on my page any more.. the list goes on and in my experience at the beginning it was a rocket had blast off I loved it than one I got the Luitenent tier it's all downhill. Also never made one withdrawal so that's my experience now
Hello BLAAX1, I'd like to sincerely apologize for the experience you had. We take customer satisfaction very seriously, and we're committed to delivering a great experience every time. We have a very lively promotions program here at the casino. You can find new and exciting promotions on your Promotions tab in your casino account. Please double-check that you have selected YES to receive these offers and that your auto bonus is activated. I'd like to look into this for you further. Please feel free to provide your email so we can check on your account. Feel free to contact us here - [email protected] Sincerely, Casino Rocket
I like the rocket casino because firstly it has VIP managers giving it a personal touch. Secondly there payout is generally easy pezzy once U have all the correct documents they require uploaded in your profile. All in all it's by far the best casino I've played at, and I've played at a lot of them. Now, this is pretty much the only one I play on. Wishing me luck. Woohoo let's go! ... WIN WIN WIN. Cause WINNERS ARE GRINERS PEOPLE 😆
When I lose 😌☹️☹️ lol. Also I don't really like the bonuses as they come with restrictions and I believe they should be straight cash bonuses without restrictions etc. Wishful thinking I guess! Also, I don't like the waiting time on withdrawals I think it should be instant like when we deposit! That's my view anyway!!
Hello KYLIEBEE, Thank you for taking the time to share your feedback with us! We're happy that you're enjoying your experience with Casino Rocket. We find your suggestion to be insightful, so we pass it along to our top management and see if it can be improved in the future. Wishing you great gameplay! Sincerely, Casino Rocket
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I really like this casino has become one of my favorites. Has a massive deal of bonuses which is excellent compared to alot of other casinos I'm with. Has a good variety of games but not the best as it's missing a few of my besties. Withdrawals are fast too. I highly recommend rocketcasino
Not alot just that they need to keep up to date with there games as they are missing alot that are like main games with other casinos also updating information would be good as it says withdrawals can be made via visa cards but when I went to withdrawal it got declined and they only gave me the option of withdrawing via bank transfer