Casino Extra

For quite a while I've been playing at casinos belonging to Casino Estrella Corp., and since I've felt quite satisfied with their services, last week I decided to take the Welcome Bonus of 100% offered by “Casino Extra” one of the two casinos in this group where I still had not decided to play, basically because all these casinos are very similar and differences between them are really few; but this time the bonus was a good incentive to make the decision to expand my experiences with this group.

Main aspects I like more of bonuses offered by this group are:
- You only need to wager your bonus + deposit 30 times to cash out your funds.
- You play with money from your deposit first, hence winnings you get with this money are withdrawable and, if you want, you can forfeit your bonus without affecting your profits.
- Live dealer games have a contribution rate of 25% or higher.

Also, the fact this casino has a very active representative here in AskGamblers, provides a degree of confidence that makes you feel always supported.

As in Dublinbet and Casino Estrella, in Casino Extra you cannot find the last game released by any of gambling software providers, however, here you will find video slot machines and all kinds of casino games of various brands such as Microgaming, NetEnt, Yggdrasil, Play'n Go, Genii, Betsoft, Saucify, Ezugi, Evolution Gaming, Actual Gaming and more, so you'll have over 450 games to choose from.

Here I could send my documents to verification prior to my first deposit and this process took them less than 24 hours, then I received an email where I was being notified of the approval of my ID and my address, and additionally I was asked to also to send scanned images of my credit card unless my deposits were made via Skrill or Neteller.

I deposited in my account via Neteller, however, after my wagering requirements were met, I proceeded to make my withdrawal and therein I found a button saying I still needed to verify my credit card. Before this situation, I decided to contact the support team via chat and I got a quick response in my native language, and the assistant suggested I send via email a screenshot of my Neteller account for verification. So I did it and in less than 24 hours my Neteller account was approved and immediately I could make my cash out and my money was in less than 48 hours in my e-wallet, even though they have stipulated on their terms 7 days as maximum limit to make payments.

Overall, I feel as satisfied with Casino Extra as with other casinos belonging to Casino Estrella Corp., I had no major problems and behavior of the entire support team was fully efficient when required; no doubt I will keep depositing and playing at this casino since I think I got good service and additionally, as I was lucky this time to play my favorite games here, it has left me a good taste.

Casino Extra

It was near month end, cash flow was low and I came across this casino on AskGambers while looking for Casino with minimum $10 deposit. I saw this casino has many games, like Netent, Play n go, Yggdrasil and more. Oh did I mention how I love Yggdrasil games.

Is signed up and take up this offer with 100% bonus and 100 free spins on Startbust for measly minimum deposit of$10 and has a wagering requirement of x30 the bonus money only. These offers are normally difficult to find as most casino want minimum $20 deposit. I made deposit of $10 but the bonus money was not added to my balance. After a short while I realise that you need to go to the bonus section to claim the 100% bonus. I went and claim the bonus and at the same time ask support regarding bonus terms. They explained to me that you first play with your real money and can withdraw whenever so I could have finished my $10 and then afterwards claimed the 100% which is subject to wagering requirements isn't that great? I mean how often you get casinos that does not tie your bonus money to your real money. I received 20 free spins as well the same time. But didn’t bring me any winnings. I did not meet wagering requirements and lost my real money and bonus money the same day.

The next few days I had claim my 20 free spins on Starbust for 4 days until I received the 100 spins. I played the 20 spins and left the bonus money in my account. On day 4 I had $4 in my bonus and had a wagering of x30. I manage to complete the wagering and had $60 left in my account. I requested a withdrawal and verified my account. Winnings received within 3 days including verification.

I would recommend this casino and rate it an 8/10.

The overview is pretty good looking.. full screen on games.

They're customer service is bad, the bonus system is a joke... I've spend around 1200 $ on several games...mostly slots and roulette...slots rarely give bonus games...and if they do, they very rarely pay anything to count with. They're roulette tables is a pure hoax, even though they say it's fair and square...do NOT believe that...they can keep hitting those number u haven't bet on... even if u play 2 x columns. It's amazing how obviously they cheat..and I'm more kinda surprised they haven't been caught doing it.

Overall I withdraw 48 dollars from the casino, and then I had enough one day after seeing they're roulette table hitting 3-17%...that means I bet approx between 83-97% bets...and yeah they just kept hitting those exact numbers I didn't bet on over and over again.
Oh yeah they do pay u when u win, if u win LOL.

Stay away, there is so many there are a lot better.

Another casino that I decided to try from AskGamblers list with my both favorite providers Microgaming, NetEnt and several else like Betsoft, Visionary Igaming,Yggdrasil Gaming.

After loading the home page which was kinda unusual i decided to chose instant play, also this casino provides a mobile version play and then I made my sign up which was easily done and after that I made a humble deposit of 20$. So I went straight to the slot section and I choose Game of the Thrones (243 ways) to play. I played this game with a minimum bet of 0.30$ and the game it self started really cold since in the first 10 minutes I didn't have much winnings but after that it was starting to get a bit warmer to me.

I began to get five of a kind more often but still it wasn't enough since I was stuck at 15 -25 $ for a while until I finally got my first bonus after 40 minutes of playing. I chose the Baratheon feature and after that feature I was only 16$ richer, I continued playing but now with a 0.60$ bet and it went fine I had some good wins thanks to the stacked wild plus I managed to trigger another FS bonus.
This time I went with Lannister feature. After the feature ended I was 25$ richer, so now in total I had 60$, so now I was at a dilemma should I increase my bet or continue playing with the current one. I choose to increase it to 0.90$ and left the game with 50 FS and when I got back my balance was only 25$, then I realized it was a mistake. I kept pushing the game out of anger and eventually I lost it all.

Overall this is a nice and I think it is reliable but I can't tell for sure since I didn't make a withdrawal here. From me 7/10

Fun slots, decent support,.

Didn't really like the visual theme and the software stalled for me a bit.

Casino Extra is another casino which has NetEnt and Microgaming software, we can say it is a NetEnt casino with Microgaming slots and with this offer I can really find a game just for me.
Their website is nice looking and simple which means you won't get lost in banners which distract you and a lot of colors which have nothing to do with each other.

I registered here a few months ago and claimed their no deposit bonus offer. They offer 280 slot games and I am sure you will find something for yourself. Unfortunately they don’t offer live chat support and it makes me wonder how does a reputable casino go without live chat support when we all know how important it is. Honestly I don’t know about expenses but I do know that casinos have money so this is an honest suggestion for casino extra to make live chat option available to players.

They don’t have any complaints here at AG so I don’t see a reason why I shouldn't make a deposit here. I would like to use this opportunity to point out that I wanted to make a deposit here few days ago but I had a question and didn't want to wait until the next day or a few hours for an answer so I made a deposit in another casino. That’s what I don’t understand when it come to live chat support you guys are loosing customers, we cant wait to get answers via email if we want to deposit now, there are many casinos waiting for players to get on live chat. I sent my question 3 hours ago and there is still no answer, that is why I can say that live chat support is average in my opinion. I especially cant understand how a casino which is relatively new established in 2013 doesn't have live chat support option.

I see they have nice cash out limits it is 20 000, the minimum deposit is 10 euros which is great too. They offer a nice reload bonus with 50 free spins and the welcome bonus is OK with a 30 x wager. They have nice loyalty program and points can be collected quite easy and you can use them to play free spins. For registering you will get 200 points, for uploading your documents 1000 points, for wagering and playing, for every deposit of course and for daily login 25 points and with 1000 points you can have 5 free spins.

One month earlier I found a special no deposit promotion from them, they give 50 free spins on their bet soft video slot which was the good girl bad girl. First I wasn’t impressed because I personally hate those bet soft slots but when I saw they have Netent games too I wanted to try it.

I signed up from the special link and after I completed the registration I started the good girl bad girl video slot. When it loaded I didn’t get the free rounds so I contacted with the support. She told me I have to go to my account and claim the free spins on the my bonuses section. After I did that the free spins were credited on my account. The free rounds were promising I get many nice combinations and the free games two times. When you trigger the free spin feature you can choose from the good or the bad girl feature. I picked the good girl and after I spin on the bonus wheel I get 18 extra free spins. I completed the free rounds and I left this game with 11 euro. The free spins have thirty times wagering requirements.

I started to play on the Gonzos quest with one euro bets. I was very lucky because from my last spin I get the free falls feature. This feature paid me 210 euro. I left the gonzo and played on other Netent games. Finally I completed my wagering requirements so I contacted with the live support, she told me I can withdraw 100 euro after I verified my account and deposited 10 euro with an e-wallet. I sent my documents and the next day they approved it.

I made a deposit on Friday and requested a withdraw from 110 euro on the same day. I thought they will pay me on the next week but they paid out on Saturday morning.

I am a member there since April, when I was searching for Netent games. I've played there several times and always have great time there.

My favorite thing about this casino is their game selection. This is one of the -not so many- casinos, who offer my favorite table game, which is casino holdem. And the variety of games overall is amazing.

The last time I played there was actually 2 days ago. I made a 30€ deposit and went to casino holdem table. I played there with 1€ bets and was actually very successful and after a little while of playing, I had increased my balance to 60€, so with that I decided to try their table game called "21 Burn Blackjack", well I don't know why it's called like that because it's the same blackjack, however, with 2€ bets I mostly won and when my balance hit 84€ I stopped and went to slots.

I started with slot called Elements, I had never tried it before, but I really have a crush on it from now on, the design is so cool, but the thing with this slot is that it's really similar to Starburst in some ways and in the possibility to win as well- I didn't manage to win anything within 30 spins, so in a hope to win something I spent 10 more spins there but nothing happened. 40 empty spins is not good.

Then I played Boomanji. I really liked the theme of it. I played it for ten minutes I guess and won something, but the winnings were smaller than my bets.

Somehow I felt like it wasn't my lucky evening there with slots, so I decided to cashout. Yesterday my money was in my account, so I am sure that other gamblers can trust in this casino.

I really like this casino and I recommend it for several reasons- the withdrawals are always fast, the game selection is amazing and everyone who loves Netent games will love them. And since I've contacted their live support before, I can say that they care about their customers and they are easy to reach and helpful.

Everything. A perfect place to play. Customer service responds me during business hours in less than 3 minutes. Game selection is perfect! I do not understand how they are ranked 86th?

Nothing. Perfection

As you may have noticed it has been impossible to access the CasinoExtra URL for a few hours. The casino is not actually down, the problem is due to a much bigger issue. It seems the fibre-trunks which connect the internet to much of the Caribbean via Miami, where the main fibre hubs are located, are damaged. This issue might also be affecting other casinos with servers in the Caribbean region, including Curacao.

We are constantly in contact with the ISP and other service providers in that region to try and get updates on the situation. The last update we received was this: "All the redundant undersea fibre cables terminate at the landing station in Miami, however there is a third party carrier involved in transporting the signals from the landing station to the carrier neutral facility. The break in the fibre seems to be at this third party carrier's network". So we hope the situation will be fixed soon.

I would like to apologize for this problem, but unfortunately there is not much we can do besides wait and hope for a speedy fix. As usual, please feel free to contact me directly if you have any questions or if you would like to just talk to someone from CasinoExtra.

Regards,
Robert
CasinoExtra