Resumen rápido de AskGamblers
Opinión del editor
Casino Extra opera en línea desde hace más de una década, ofreciendo juegos de casino de calidad excepcional a los jugadores alrededor del mundo. Su sitio pasó por una modernización y ahora presenta un diseño actualizado y más intuitivo.
- Buena reputación y gran colección de juegos
- Retiros rápidos
- Sitio web y chat en vivo 24/7 en español
- Límites de retiro algo bajos
Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.
Detalles de Casino Extra
Aquí puedes encontrar detalles específicos sobre este casino.
- General
- Pagos
- Juegos
- Juego Responsable
- Atención al cliente
Información general sobre Casino Extra
Hay casinos en línea con muchos años de rodaje que todavía van detrás de los tiempos. Este no es el caso con Casino Extra, ya que su sitio web brinda un entorno moderno y seguro. Tiene licencia de Anjouan y los jugadores pueden elegir entre múltiples idiomas, incluido el español.
Te invitamos a leer nuestra reseña de Casino Extra, en la que detallamos su colección de juegos, su servicio de asistencia al cliente y los métodos de pago disponibles, entre otros aspectos. Además, te damos la posibilidad de leer las revisiones de los jugadores de Casino Extra si quieres tomar en cuenta las opiniones de los demás usuarios.
- Monederos electrónicos 0-24 horas
- Transferencias bancarias No se ofrece
- Pagos con tarjetas bancarias No se ofrece
- Retiros los fines de semana No
- Ganancias de botes progresivos None
Información de pago y métodos en Casino Extra
Al iniciar sesión en Casino Extra, podrás elegir entre varias opciones de pago para realizar tus depósitos. Se admiten monederos electrónicos como MiFinity y Payz, además de criptomonedas como Litecoin y Tether.
Dependiendo del método de pago, el monto mínimo que debes depositar va de $5 a $15. Los mismos métodos de pago pueden usarse para retirar ganancias, con un mínimo de $10. En cuanto a los umbrales máximos de retiro, así están las cosas: $4,000 por semana y $16,000 por mes.
El tiempo de procesamiento de retiros no debería superar las 24 horas, lo que es una característica digna de los mejores casinos en línea.
Juegos en Casino Extra
El vestíbulo de Casino Extra también era sujeto de actualizaciones, resultando en una colección de juegos amplia y diversa. El casino cuenta con más de 3,000 tragamonedas, incluyendo tragamonedas progresivas con jackpot. Desde luego, están disponibles otros tipos de juegos, de juegos crash a juegos de mesa de toda la vida.
Aunque no logramos encontrar un sistema de filtrado que nos permita elegir proveedores específicos, con deslizarse un poco hacia abajo encontramos logotipos de los proveedores disponibles. Haciendo clic en estos iconos, puedes acceder a sus juegos. Por ejemplo, están presentes Betsoft, Yggdrasil y Playson, entre otros.
Por si fuera poco, Casino Extra tiene una sección de casino en vivo con juegos exclusivos de Evolution. Hay más de cien opciones, junto con mesas VIP y juegos divertidos que pertenecen al género de programas de juego.
Compromiso de Casino Extra con el Juego Responsable
Si te preocupa el juego responsable, Casino Extra te ofrece varias formas de limitar tus actividades para minimizar el riesgo de juego problemático. En primer lugar, puedes establecer límites de depósito en tu perfil. Luego, puedes activar la autoexclusión o tomar un descanso temporario.
Atención al cliente en Casino Extra
Los miembros de Casino Extra pueden pedir ayuda mediante la función de chat en vivo o a través del correo electrónico. El chat está disponible 24/7 y los agentes responderán muy pronto a las preguntas.
Otra buena característica de esta opción es que podrás recibir ayuda en español. El icono de chat se encuentra en la parte superior derecha del sitio, solo hay que hacer clic e introducir tu correo electrónico para aprovechar esta función tan útil.
Bonos de Casino Extra
Echa un vistazo a bonos de Casino Extra y elige el que más se ajuste a tus preferencias.
Quejas
Lee las quejas que otros jugadores han dejado sobre Casino Extra. Obtén más información sobre las quejas.
Estadísticas de quejas
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Comparte tus opiniones con otros jugadores. ¡Sé el primero en opinar sobre este bono!Mejores revisiones de nuestros jugadores
Dear Crawfall We really appreciate your time & feedback. We do apologize for the small delay, therefore, we are very pleased that your withdrawal was successfully received. We are also pleased that we manage to meet your expectations in other aspects. Your feedback is very important since we´re in constant improvement, obviously with your support. The competent department will be advised and the feedback shared. We wish you all the best & more victories to come! Thank you for choosing CasinoExtra Best Regards, CasinoExtra Team
- Perfect selection of online live casino games
- VIP program and cash backs
- perfect customer support, especially if performed by Maxime
- reliable, credible and trustworthy
- high betting limits
- user friendly layout
- not that much really, Casino Extra improved significantly over the years and it is pleasure to use their services and communicate with them re player's issues
Dear Petko1313, Firstly, CasinoExtra would like to thank you for your time & amazing feedback! Indeed, we are always seeking for improvements and they would not be possible without your help! We are very pleased that we are going in the right direction! We appreciate your comment and loyalty, thank you for choosing CasinoExtra. We will be at your disposal for any further information. We wish you the best & good luck in your next rounds. Best Regards, Sam CasinoExtra
Not much really, good layout. A bit too polished. Tempting bonuses, but seems casinoextra don't care about our business long run, just sign up deposit 3 times with rewards.
Stupid promos, always the same offers via email, silly fake points for loyalty. Respond late for payouts, customer service rude or non-existant almost, answer late. Curacao licensed so cannot feel safe there overall at all. Same games as everywhere, betsoft, netent and some other ugly slot games. Live dealers slow to load, no promos given to try this.
HI CASINOBOY, Indeed, we have a bonus on the 3 first deposits you make on our site, plus 100 Freespins. Regarding our promotions, we offer different types, Cash races, Jackpot Races, deposit bonuses, Freespins on deposits, promotions on Roulette, BlackJack etc... Regarding our LoyaltyPoints, you can buy rewards on your loyalty program. Please note that SuperPoints are not adding up in bonus money, only in real money. Our Customer Service is available from 10 am, until midnight, and this every day of the week. As I can't find your account, I'm not able to judge the service you received. Feel free to contact us with your personal information. We are indeed licensed under Curacao, and we are a 100% safe site, as our AskGamblers certification can testify. We have 12 different providers for slots, and 6 different Live providers. We are sure you can at least like one of those. Regarding the Live promotions, as you can see on our site, we have a daily promotion on BlackJack, and we have a monthly promotion on roulette. We wish you a pleasant day, Regards, Franck, CasinoExtra Team
Fast and super friendly support. Many games and nice layout and easy to navigate on the site. Strongly recommended!
Could be faster withdrawal, usually I get the cash a week after request and that is a bit slow.
Hi THIMASSIM, Thanks for your great review! Indeed, we are trying to help out our players the best way possible in our customer service. Playing is fun, and should remain fun, right? We are going to give your feedback to our financial department regarding the withdrawals. We wish you a great day, Regards, Franck, CasinoExtra
Another casino I really like, as their selection of games is really nice, and the pay outs are fast.
Never had any trouble with these guys and the customer support is very professional.
Absolutely recommend!
Claiming a bonus there seemed a bit odd at first, but I quickly got used to it.
The only thing I really disliked is their visual design. Seriously, guys, you could do much better!
Hello XPAPANURGLEX! Thanks for this amazing review and the 9 Stars! We are happy to see you enjoyed our support services, we are trying to do our best to please our customers! Regarding the bonus feature, we prefer to leave the choice to our players to accept or refuse those bonuses. Once you are used to it, it's very practical, you just need to understand the process! Our design is very effective, we prefer to have a clear layout, in order to ensure that all our games are running fastly! Thanks a lot for the review, we wish you good times in our casino! Regards, The CasinoExtra Team
This site has one thing positive, it has a super selection of games! Withdrawals are fast to be fair and I haven't had any issues with validation or withdrawal.
Hello CISEAGL, Thanks for this kind review and those 8 stars! Indeed, we have more than 10 different providers, both for slots and for Live games! Our financial department tries to validate withdrawals as soon as possible, we are glad to see you enjoyed our reactivity! Once again, thanks for this review, and have a good time with our Casino! Kind regards, The CasinoExtra Team
nothing so far ... ...........................................................................................................................
no bonus on my account after first deposit, no freespins on my account after first deposit , no live chat ....
no good start
Hello THOMASBB, Thanks for this review. Unfortunately, we were not able to locate your account. Regarding your welcome bonus, and as stated in our terms & conditions : "Players from Germany depositing with Neteller or Skrill do not qualify for the welcome bonus." If you deposited with an other method, please come on our Live chat in order to repair this issue. Our live chat is open from 11 am, until midnight GMT+1 every day of the year ! The Live Chat tab can be found in the bottom right on our site. Our email address is : [email protected], we suggest you contact us in order to settle everything for you. We wish you a pleasant day, Regards, The CasinoExtra Team
I played there and won fair and square. After that I was able to withdraw with no bigger problems. But I did have to read the terms (twice) first. As long as you play by their rules you should be able to enjoy it there.
¡Hola Rocio! Thanks for your review and stars. You´re very right, it is important to always read the Terms & Conditions before - even though our Terms & Conditions are fairly similar to other online Casinos. And if you play and win by the rules, payouts are fast and easy - as it should be! We hope to see you again very soon in CasinoExtra and wish you the best of luck! Regards, The CasinoExtra Team
All was fine since last week, quick cashout with neteller and skrill, good selection of slots, good support ...
But since last week impossible to get a cashout by neteller, 1 week and always nothing, the support reply but each time they said it will be ok tomorrow ..but nothing ... What's happen??????? Why we don't know nothing about these unusual delay???
Dear Loul, Thank you for your review. We usually pay out withdrawals very quickly, especially with e-wallets as you have also mentioned in your post. As a consequence of our success, our financial department has been overwhelmed by the many winning players we had over last week and some withdrawals might have been delayed a bit. We have now caught up with the workload and there shouldn't be any additional delays with withdrawals. In case you'd like us to take a closer look or even prioritize your withdrawal, please reply to our private message with your account details and we will do our best to process your winnings asap. Regards, The CasinoExtra Team
For quite a while I've been playing at casinos belonging to Casino Estrella Corp., and since I've felt quite satisfied with their services, last week I decided to take the Welcome Bonus of 100% offered by “Casino Extra” one of the two casinos in this group where I still had not decided to play, basically because all these casinos are very similar and differences between them are really few; but this time the bonus was a good incentive to make the decision to expand my experiences with this group.
Main aspects I like more of bonuses offered by this group are:
- You only need to wager your bonus + deposit 30 times to cash out your funds.
- You play with money from your deposit first, hence winnings you get with this money are withdrawable and, if you want, you can forfeit your bonus without affecting your profits.
- Live dealer games have a contribution rate of 25% or higher.
Also, the fact this casino has a very active representative here in AskGamblers, provides a degree of confidence that makes you feel always supported.
As in Dublinbet and Casino Estrella, in Casino Extra you cannot find the last game released by any of gambling software providers, however, here you will find video slot machines and all kinds of casino games of various brands such as Microgaming, NetEnt, Yggdrasil, Play'n Go, Genii, Betsoft, Saucify, Ezugi, Evolution Gaming, Actual Gaming and more, so you'll have over 450 games to choose from.
Here I could send my documents to verification prior to my first deposit and this process took them less than 24 hours, then I received an email where I was being notified of the approval of my ID and my address, and additionally I was asked to also to send scanned images of my credit card unless my deposits were made via Skrill or Neteller.
I deposited in my account via Neteller, however, after my wagering requirements were met, I proceeded to make my withdrawal and therein I found a button saying I still needed to verify my credit card. Before this situation, I decided to contact the support team via chat and I got a quick response in my native language, and the assistant suggested I send via email a screenshot of my Neteller account for verification. So I did it and in less than 24 hours my Neteller account was approved and immediately I could make my cash out and my money was in less than 48 hours in my e-wallet, even though they have stipulated on their terms 7 days as maximum limit to make payments.
Overall, I feel as satisfied with Casino Extra as with other casinos belonging to Casino Estrella Corp., I had no major problems and behavior of the entire support team was fully efficient when required; no doubt I will keep depositing and playing at this casino since I think I got good service and additionally, as I was lucky this time to play my favorite games here, it has left me a good taste.
Hi Raptordinos, Once again, thanks a lot for your awesome review and the many stars! I´ll just like to correct a little detail: we do offer all the brand new games of all our providers. We usually release them on our website days after they are launched by our game providers. And later on, we offer them as Slot of the Week (our Monday´s offer of 10 free spins) for our players to try them out for free. Except for that, you did explain everything very well, so I just wish for you to keep enjoying our services and be lucky with your favorite games :) Regards, The CasinoExtra Team
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Screenshot
Wide range of live dealer games. I fact the wider I have ever seen.
Good veryfing documents timeframe. Good & quick responsiveness by customer support (1, 2 days max)
Customer support helps you. Don't circle around.
Best of this casino without doubt is the customer support.
Few withdrawal methods, eternal processing times. Processing time is too long, because casino waits 4 days until starts really processing your withdrawal. In other words, they let you cancel your withdrawal during those 4 days (which means nothing has been processed by them yet) I find the only purpose is to make you cancel the withdrawal in order to play and lose. I don't like this casino methods, to me is a kind of scam, so I will never play here again.