Casinia Casino

I like almost all about the casino, they have a lot of cool games, and from all the best providers.
Just like the other Araxio casinos.

What I dislike, and the reason I dont give the casino 10 stars, is that they do not have any services for players to self exclude, or from where players can set limits for deposit, loses, etc.

When it come to have your winnings from the casino, I found that my withdrawal request was been stalling on purpose.
I deposited from my verified neteller account, and I am verified by kyc at 3 other Araxio casinos within the last 4-5 months.

Now I was asked to provide documents on how I fund my verfied neteller account, and from the same kyc who already had verified me 3 times before, and when I provided them with the requested documents, I havent heard more from them.

That is as I see it stalling, in order for players to cancel their withdrawals, and go play for the money instead, which most players do.

Casinia is a new casino with nice design and good service.
Main advantages for me are:
- friendly and quick live support, they always answer my questions, even if I can read this information on the site. This is important for me because I came to the chat, so I would like to receive all the information at once and briefly.
- fast enough payouts, but it is worth mentioning that withdrawals are processed according to the schedule that the financial department provides you!
- very reliable casino with a huge variety of games and providers and it is very easy to use because the design is thought out to the smallest detail!

What disappointed me a little:
- functionality should be improved and such features as control limits (Deposit, Loses Limits, Session Length Limit, Self-Exclusion and other features, that are important for Responsible Gaming). I asked the Live Chat if they are planning to implement it, and I was convinced that soon there will be such features on the project.

Good selection of games and good site settings. The payout seems to me pretty good.

The usual strategy of leaving winnings in "pending" for a long time. I won 500 euros and after three days of pending and many excuses for the verification of the documents, I decided to replay the amount. Obviously losing. Stay away.

The site is awesome. It has all off my favourite games also.

The withdrawl time. I won 35000sek and was asked to split them in to 18 separate withdrawls by 2000sek each.
I talked to a guy on the online chat and he said that the first withdrawl will be approved on the 23 january, the next one on 25 january and the third on the 29 january. Then it would continue like that with 3
Withdrawls per week. So in total will my withdrawl take about six or seven weeks. On top off that i have asked online chat to send me the complete payout schedule 3 times in the last couple of days but nothing happends. Really Bad service

Nothing. Not even website or mobile site. Everything is hard in this casino.

Really slow chat, doesn't answer phone. And really irresponsible.
There is no gambling limits, or cool of period or anything.

The selections of slots are ok but nothing else I liked.

Terribly slow withdrawals. For instance I was asked to split my withdrawal of 800 into 8 withdrawals of 100 and had to wait approximately 2 weeks to receive the whole amount. This is way below the standards of almost any regular online casino nowadays. My advice would be to avoid Casinia and all its sister sites like Malina casino, as I read in the comments that they are doing the same thing in there as well.

A serious casino with a large selection of slot machines.
Online help is nice and will try to find solutions if you have problems. The bonuses are interesting. I recommend this casino.
Bernard34

The only small problem is that in the terms and conditions they announce the payment of withdrawals in 24 hours once the account validated. This is not always the case and you will have to be a little more patient. Withdrawals are often split into several times. It's a shame, because without small inconvenient I put 10 stars. I hope that the financial service will take this remark into account.

Casinia casino is another one I came across on YouTube while watching some live streams of the casinos streamers. I noticed they have a great game selection and went to check them out here on Askgamblers.

I checked out their reviews to see the experience of other users and it was mix feelings after reading it, since half the users was unhappy and other half was happy. I tend to get this feeling where I just need to find out for myself and get my own personal experience otherwise it will bother me and the fact they offered 100% bonus and 200 free spins that already said enough on what I decided to do.

I contacted their live chat to ask about the free spins and they said I can choose 3 games. However, after my deposit it credited my 100 free spins and gave me 100 spins on Eastern Goddess automatically. I could not choose a game and support could not change the game for me either. I figured let me just play and see how this eastern goddess slot is.

I tried some Yggdrasil slots and other providers, but no big wins for me. Soon I activated the 200 free spins and to my surprise those free spins came in $0.06 stake in a 30 pay line slot. This really upset me but nonetheless I played the spin and just wanted to get it over with.

I must admit, support is quick and responsive, sometimes they do not get you, you need to ask a question in different ways for them to understand, but that was okay for me.

Their game selection is huge and the games loaded smoothly. I didn’t have any issues with the site. They offer a second deposit bonus of 50%. Not sure whether I will come and claim it, but I had an okay time, but not really what I expected.

The fact that they could not issue the spin on a different game.

I would like to say special thanks to Casinia Administration and Support helping me to solve the problem with my withdrawal, there was some problem with my bank that could not receive that payment. They helped me to quickly find another payment method and withdraw all my winnings to my Skrill wallet. They are really accurate in both email and chat support, I appreciate that.

Nothing really to dislike. I am loving the site and would definitely like to play there again.

I still think its a ok site. Many games and providers.

The withdrawal time is terrible and they always keep their rights to hold the money how ever they want, just like boaboa. So 9000 takes much more times then 24h and when I play i want all winnings in same withdrawal, I was a loyal customer but now I will stop playing here.