Unresolved
€112
Unresolved
Casillion Casino - Withdrawal of €112 canceled with no further information
On November 4, 2019 I made a deposit of 25 euros with my Skrill wallet to access the 50 free spin promotion without betting requirements.Promotional ...
Resolved
Resolved
Casillion Casino - Not honoring AG Coin bonus
Rudely sending me the same automated msg that the previous rep had sent me. Dishonoured AG coin and 20 fs bonus. I've not got any other accounts ...
Resolved
€480
Resolved
Casillion Casino - Withdrawal of €480 delayed
Hi,Withdrawal of 480 eur was made on 7th of July and it hasn't been received yet. Terms and conditions say that withdrawals take 48 hours, which has ...
Resolved
€35
Resolved
Casillion Casino - Deposit of €35 missing for 1 month
So i did deposit 35€ on 2018-12-21 / 09:06:59 via Entercash Deposit Method. The money never came in. After several weeks of waiting nothing happens. ...
Resolved
€100
Resolved
Casillion Casino - Withdrawal pending all week and no answer to emails
Deposited and played on Monday 29th Oct 2018. Played, cleared wagering requirements of bonus and requested small withdrawal of €100 to test pay out ...
Unresolved
€2,000
Unresolved
Casillion Casino - No payment of my win, no proofs for their accusations
I just started playing in this casino. It was the beginning of February, I took the welcome bonus that they offered and won 2 000 EUR.. I had my ...
Unresolved
€300
Unresolved
Casillion Casino - Verification and payment delayed, not responding to emails
Hello, I registered in this casino, made a deposit, I won 300 euros. I want to withdraw money. sent documents for verification, received no reply. ...
Resolved
€1,200
Resolved
Casillion Casino - Spontaneously reopened self-excluded account
Hi, I requested permanent self-exclusion at Casillion in Jan 2017 by email, stating twice that I had a gambling problem. This was acknowledged on ...
Unresolved
€316
Unresolved
Casillion Casino - Glitch with a winning bonus round, really?
Hi I need help and I'm hoping there is someone who might be familiar with my experience. I was playing gonzos quest at casillion.com and the game was ...
Resolved
€13,215
Resolved
Casillion Casino - Withholding 3500 euro's pending withdrawal & 9714.79 balance & suspending account suspected fraud
Hi Please could you help me? I joined Casillion casino on 3rd October 2016, deposited, played and withdrew on many occasions with no issues, had my ...
Resolved
£800
Resolved
Casillion Casino - Unlawfully allowed me to register and took €800 euros from me
I registered and deposited €800 with this casino last week. When I logged out and tried logging back in on my pic instead of my iPad, I could not ...
Unresolved
€5,000
Unresolved
Casillion Casino - Delayed payment and no response, again!
Problems still persist: have been waiting about a week for my winnings of €5000 to be processed and sent. Support does not respond to any e-mail, ...
Resolved
€2,000
Resolved
Casillion Casino - No payment, no answer
Have been waiting about a week for my winnings of €2000 to be processed and sent. Support does not respond to any e-mail, VIP-manager neither, live ...