Problems still persist: have been waiting about a week for my winnings of €5000 to be processed and sent. Support does not respond to any e-mail, VIP-manager neither, live chat are offline. Well VIP answered once and promise to fix it same night, the nothing. Looks like everyone's gone. This does not look serious to me at all.
Payments and support were very quick earlier - but for three weeks back they have major issues. What is going on?