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Many players expressed frustration with the withdrawal process, citing slow processing times and account access issues after payout requests. Additionally, there were complaints about the lack of transparency and communication from customer support during these withdrawal delays.
Top Reviews From Our Players
Quality and very modern online casino. The catalog of games contains the coolest and most interesting slots, plus many other different ways to have fun and get a charge of emotions. There is no other online casino in this respect but otherwise everything is almost the same as everywhere else but I recommend to try to win back a couple of deposits here, you won't regret it.
Dear Jemmezann, Your feedback is greatly appreciated by the whole team! We are so glad to hear that you find our bonuses and games that nice, and enjoy playing in our casino. We sincerely hope that the next your visit to our website will be even luckier and more satisfying. In case any questions or concerns occur, please, do not hesitate to contact us via email [email protected] or via live chat. Best regards, Boomerang Casino Team
A really great casino with a large selection of games. Mega first deposit bonus. great bonuses with or without a deposit, also for existing players. The service is available around the clock. very friendly. Deposits work great without any problems. payouts are processed quickly. all in all a top casino.
More deposit methods could be offered otherwise there is nothing to complain about for me. I have tried many different casinos but this is by far one of the best for me.
Dear Beaskyy, Thank you for your fantastic review and for choosing our casino as one of the best in your experience. We're thrilled that our wide selection of games and our generous bonuses, including the Mega first deposit bonus and ongoing offers for both new and existing players, have met your expectations. We're also glad to hear that our 24/7 customer service has provided you with friendly assistance whenever needed. We appreciate your feedback regarding deposit methods and will take it into consideration as we continuously strive to enhance our players' experience. Thank you once again for your kind words, and we look forward to providing you with more top-notch entertainment in the future. Best regards, Boomerang casino.
It is the best casino in which I played. A lot of games from all providers, easy to search for the one that you will play with. Very easy to deposit from all the possibilities that are, my withdrawal arrived in one day. All my favorite games are in the casino, and here is a little bit easiest to win a jackpot. First deposit bonus is very very good and after it here is 17 types of bonuses to play them. I can say that it is the best casino I played ever. Good luck!
Dear Darkvain, Thank you for your fantastic review of our casino. We're thrilled to hear that you had such a positive experience with us. Offering a wide selection of games from top providers is one of our top priorities, and we're glad you found it easy to navigate and locate your favorites. Our team also strives to provide seamless deposit and withdrawal processes, ensuring swift transactions. We're delighted that you've enjoyed our generous bonuses, including the first deposit bonus and the variety of ongoing promotions. Thank you for choosing us as your preferred casino, and we wish you continued success and enjoyment! Best regards, Boomerang casino.
Really good casino with no glitches or problems. I really have fun playing, and they have a lot of good bonuses for new and old players ✌🏻and they are a lot of bonuses on first deposit for new players. They also have good support that is online 24h for all players to answer questions and fix problems.
Dear Xxserkay, Thank you for your positive review of our casino. We are thrilled to hear that you had a glitch-free and enjoyable gaming experience. Our team takes pride in providing a wide range of bonuses for both new and loyal players, ensuring everyone has a rewarding time. We also understand the importance of prompt and reliable customer support, which is why we offer 24-hour assistance to address any queries or issues you may have. Thank you for choosing us, and we look forward to delivering even more excitement in the future. Best regards, Boomerang casino.
I love Boomerang Casino and the chat 24/7 is perfect. All games are top and deposit and withdrawal is so easy. Top number 1 casino. My favorite casino of the world and I find this casino is the best ever for me. I love this and I will never play another casino!
It's for me the best casino ever! I have not dislike from Boomerang Casino. For me is this online casino perfect. All games all providers many deposit methods and withdrawal methods. Top casino!
Dear Maya1701, Thank you for your glowing review of Boomerang Casino! We're delighted to hear that our 24/7 chat support, top-quality games, and seamless deposit and withdrawal processes have made us your number one choice. We take great pride in offering a wide variety of games from multiple providers, ensuring there's something for everyone. We're committed to providing a perfect gaming experience, and your satisfaction means the world to us. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to make sure your time at Boomerang Casino remains exceptional. Best regards, Boomerang casino.
I Like the huge choice of Providers and Games and that there are no lags while playing. They offer you any Provider I ever saw on my Journey through the online Casino world :)
I don't like that they don't accept Paysafecard payment and the Bonus offers. A Bit hid how to get that whole Bonus and Not Just a Part of IT. I also don't get to know Till now, how to raise that VIP Level. If IT IS by paying Money in or playing I don't know..
Dear Casimow, Thank you for your positive feedback regarding our extensive game selection and smooth gameplay experience. We truly value your satisfaction. We apologize for any inconvenience caused by the unavailability of Paysafecard as a payment option. We are constantly reviewing and expanding our payment methods to better serve our players' needs. To raise your VIP level, both playing and making deposits contribute to your progress. We would be delighted to provide you with detailed information on advancing your VIP status. Our dedicated VIP team is available to assist you. Thank you for your feedback, and we look forward to providing an even better experience in the future. Please reach out to our customer support team for further assistance. Best regards, Boomerang casino.
The casino is one of the most reliable I play at. Easy registration, quick verification and the payouts are on my account within two days. Even if the amount is over 1000 euros. I like to play here and the range of possibilities is very large. I can only recommend this casino. A very good choice of games, very good service and also paying and getting cash everytime perfect
Dear Schwanni, Thank you for your amazing review! We're delighted to be recognized as one of the most reliable casinos you play at. Our commitment to seamless registration, fast verification, and timely payouts, even for amounts exceeding 1000 euros, is a testament to our dedication to providing a top-notch experience. We're thrilled that you appreciate our wide range of games and excellent service. Your recommendation means the world to us. Thank you for choosing our casino and enjoy your winnings! Best regards, Boomerang team.
Ggreat casino with the best providers and live casino with the best games too, very friendly support and they take great care of you when you lose some money, then better exclusive bonuses to have an amazing time.
Dear Fruncisco, Thank you for your wonderful review of our casino! We are thrilled to hear that you had a great experience with us. It's fantastic to know that you appreciate our top-notch game providers, exciting live casino games, and friendly customer support team. At our casino, we understand that losses are part of the gaming journey, and we strive to provide exceptional support during such times. Thank you once again for your kind words and support. We look forward to providing you with continued excellence and enjoyable gaming experiences. Best regards, Boomerang casino.
Boomerang casino offers plenty of variety of slots and providers, very easy to navigate and play. Very enjoyable and has lots of great offers available such as cashback and 24/7 live chat assistants. Would high recommend it. :)
Dear Morris231198, Thank you for your fantastic review of Boomerang Casino! We're delighted to hear that you have been enjoying our wide selection of slots, user-friendly interface, and seamless navigation. It's great to know that you find our platform enjoyable and appreciate the range of offers available, including cashback and our round-the-clock live chat support. We truly appreciate your recommendation and your support. Should you ever need any assistance or have any further feedback, please don't hesitate to reach out. We look forward to providing you with continued entertainment and outstanding service at Boomerang Casino. Best regards, Boomerang casino.
Overall I am very satisfied with this casino. Right now, this is my new "home" casino, where I play every weekend. I have made many deposits and have managed to withdraw some big wins in my about 2 years of playing there. My biggest withdrawal was about 2000 euro and it was on my bank account within 2 days. Absolutely no problems there.
I especially like the wide variety of games available, almost every provider i want to play is available. I hope everything stays the same and i can continue to play here as my main casino.
Dear Raido94, Thank you for your kind words and for choosing our casino as your preferred gaming destination. We are thrilled to hear that you have had a satisfying experience during your two years of playing with us. We strive to provide a seamless and enjoyable gaming environment for all our players, and we are delighted that you have found a "home" with us. It's wonderful to know that you have had successful withdrawals. We truly appreciate your loyalty and continued support. Our team remains committed to delivering the highest level of service and entertainment to ensure your gaming experience remains exceptional. Thank you once again for your feedback, and we look forward to providing you with many more exciting moments and big wins at our casino. Best regards, Boomerang casino.
Very good casino, it is well built, the layout looks very good. The game selection is very good, there are many different slots from well-known manufacturers. In addition, Livecasino and support are available 24/7. Clear recommendation! And I played since 3 months and quite enjoy the bonuses so far. My personal favorite is the cash back. But luckily they have multiple payment options.
Overall, there is nothing negative to say
From time to time, the payout takes 3 to 4 days, otherwise everything is fine.
But I would always come back
Dear Sliz03, Thank you for your wonderful review and recommendation! We're delighted to hear that you find our casino well-built, with an appealing layout. We take pride in offering a diverse game selection, including slots from renowned manufacturers, as well as a Live Casino experience. Our 24/7 support team is always ready to assist you. We're glad to know that you have been enjoying the bonuses, particularly the cash back offer. We understand the importance of a variety of payment options, and we strive to provide convenience in that regard. Regarding the payout timeframe, we apologize for any delays you may have experienced. We continuously work to improve our processes and appreciate your understanding and patience. Thank you for your continued support and loyalty. We're thrilled to have you as a valued player, and we look forward to providing you with many more enjoyable experiences in the future. Best regards, Boomerang team.
This Casino has a lot of different Providers to offer. I really like the Gamomat slots which are All available. I usually get some Bonuses especially when I lost some money. The cashout is quite fast and you have Lots of deposit Methode. All in All I can really recommend this Site.
Dear Lutzenheimer, Thank you for your positive feedback and recommendation! We're glad to hear that you appreciate our wide selection of game providers, including the Gamomat slots. We strive to offer diverse options to cater to every player's preferences. It's great to know that you have had a positive experience with our bonuses, fast cashouts, and the variety of deposit methods available. We appreciate your support and look forward to providing you with continued excellent service. Best regards, Boomerang team.
There are all my favorite games and a fast cash out. The support is friendly and they reply very fast. The VIP program is one of my favorites. My personal assistant is Always there.
Sometimes I think that a VIP should have a Cash Out faster. I don’t have to tell so much I dislike because it’s my favorite casino at the moment. Maybe the server could be better
Dear Jasminbvb1909, Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoy our wide selection of games, fast cash out process, and friendly customer support. We strive to provide an exceptional VIP experience and are delighted to know that our VIP program and personal assistant have met your expectations. Regarding your suggestion for faster cash outs for VIPs, we appreciate your input. We constantly review and improve our services, and your feedback plays an essential role in our ongoing efforts to enhance our VIP experience. Thank you for your loyalty and support. We look forward to serving you even better in the future. Best regards, Boomerang team.
Fast support, a lot of games, great promos, and tournaments. Playing here for 6 months, had a good experience, and no critical issues with this casino. Recommend.
Games didn't work but it was fixed in 20 minutes, maintenance process was made. Also I missed my cashback but support credited it once again, thanks for that.
Dear Artur_1990 Thank you for sharing a review about casino, it is appreciated by our the whole team a lot, and it keeps us moving forward to become better. It is highly appreciated that you faced benefits while playing on our website and using our services. We aim to provide the best service to all our customers, and as you can see from the other reviews, your negative experience was truly one of the exceptions. You have our word when we promise not to let this happen again. If you have any questions or concerns, you can always contact us via email or live chat. Best regards, Boomerang Casino Team
I’ve played only for two weeks and quite enjoy the bonuses so far. My personal favorite is the 50 free spin weekend reload. But luckily they have multiple payment options.
Bonuses and games selection are great but there isn’t enough staying power. I feel like I’m not having fun unless I deposit. Other than that, a lot of multiple country restrictions but I do have VPN so I guess it wouldn't be an issue.
Dear SALBATOREMATSUNAGA, Your feedback is greatly appreciated by the whole team! We are so glad to hear that you find our bonuses and games that nice, and enjoy playing in our casino. We sincerely hope that the next your visit to our website will be even luckier and more satisfying. In case any questions or concerns occur, please, do not hesitate to contact us via email [email protected] or via live chat. Best regards, Boomerang Casino Team
Boomerang Casino has a lot going for it that got me hooked. There’s plenty of great games and the bonuses are fine to some degree. Has varied payment options and a responsive live chat, all features are good to great.
Sucks that I have to use some proxy or VPN eveytime that I will play here, which is my main gripe with this site which is the restrictions it has on multiple countries including mine but I guess that is not the casinos fault.
Dear CALENDAR, Thank you for your feedback. We really appreciate that you are satisfied with our casino and service and that you rated it so highly. We will continue to strive to meet the needs of our customers and improve our service. Let us also mention that we do not recommend using VPN services to omit country restrictions in order to avoid any further issues that may occur. We wish you a nice day! Best Regards, Boomerang Casino Team
Casino Inself is very good . U got many games and an easy menu. Games are Running good , nomany laggs and deposit goes fast . The Support is answering real Quick. Got few Bonuses aswell for people who Use it.
The cashout is just not like they promise . 3 days ? My first cashout needed 11days. And my seccond one actualy is at 11 days again and no money. Support tells me allways the same about technical issues and that they will process it Soon. Reason enough to rate 5/10 Stars.
I hope my money is send in the next few days .....
Dear PAYBACK791, Thank you for sharing a review about casino, it is appreciated by our the whole team a lot and it keeps us moving forward to become better. It is highly appreciated that you faced benefits while playing on our website and using our services. Nevertheless, we would like to point out, we are currently in the process of making some changes to how the withdrawal requests are processed. Therefore, we can assure you that no delays should occur in the future. We take pride in providing a professional service and would like to ensure this is reflected in all of our interactions with customers. Please accept my heartfelt apologies in the meantime. If you have any questions or concerns, you can always contact us via email or live chat. Best regards, Boomerang Casino Team
I think the casino can be a good one because the games are good and the homepage is easy to understand. I want to play more there if the cashout will be confirm in the next days hopefully….
I wait since the 2. Of July for my cashout. I text the support sometimes but the only thing they said to my they have technical issues and that’s not right so. I hope you read this and confirm my withdrawal
Dear LARS0609, We are grateful that you took the time to share your feedback about our casino. We really value that you have pointed out several benefits on our website. We aim to provide the best service to all our customers, and as you can see from the other reviews, your negative experience was truly one of the exceptions. You have our word when we promise not to let this happen again. Our staff will commit to improving withdrawal processing and give you the star service you deserve, should you choose us again. Please accept my heartfelt apologies in the meantime. If you have any questions or concerns, you can always contact us via email or live chat. Best regards, Boomerang Casino Team
The casino has a lot of games/providers and the games give no issues. The game is very fast and clear. The home page is very captivating and is very easy to move inside the site and find the specific games.
Lot of things. Very slow customer service, many answers to my emails given only with templates, very slow chat and zero resolution.
But the worst thing is that the withdrawals are very slow and (as occurred today) the reverse of the withdrawals without advice or explanations. Also they removed from withdrawals method the method that I used to deposit ( and they in fact rejected the withdrawal with bank account transfer). Kind of nightmare. Hope they will successfully process my last withdrawal because I am waiting more than a week.
Dear 30MILANOKULO, We would like to extend a kind thank you for your feedback about our casino. We appreciate that you have pointed out several benefits on our website. We are always trying to develop and improve our services so that our players stay satisfied with the experience they face while playing in our casino. We sincerely apologize that our customer service was not satisfactory for you. We aim to provide the most excellent customer service and carry our website with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again. We have been working a lot on speeding up the withdrawal processes for our players. Now we are pride to announce that we improved it and on our side no more delays will occur, except of the situations connected to the payment provider side. If you have any questions or concerns, you can always contact us via email or live chat. Best regards, Boomerang Casino Team
Love this casino. My Vip manager Christopher is amazing. He helps me everytime. Fast cashout and good games. Good promos. I love it to play here!!!! Thank you for everything.
I would like a cashout on the same day. That is only for mine a minus point. Other casinos make the cashout in fast hours on the same day. But all in one also I'm fine.
Dear CENNET13, It's a pleasure to hear this kind of feedback! We are grateful for your review. We really appreciate that and we do everything possible to provide our favorite players with the best conditions, exclusive offers, personalized assistance, big variety of games and much more. We will pass your kind words to your VIP manager, he will definitely be happy to receive them. Concerning the withdrawals, according to the terms of our casino, all requests are processed in a turn during 3 business days. However, we take into account all the feedback from our players, and therefore we try to improve our service every day. Best regards, Boomerang casino Team
I love this casino. You can get nice bonuses, the very best games can be found here. Support team is just great, Christopher, my VIP manager is simply the best. He always responds quickly and every question is answered properly by him, in addition a very kind attitude he has. Deposits can be done real quick and withdrawal is also correct.
I do not intend to write negative comments as this site is really good as it is, I just hope that Play'n'Go games will be reachable in the future (Tome of Madness, Reactoonz, Reactoonz 2, Gigantoonz would be nice), (It is also possible that it is just me who cannot find them due to some technical issues, not sure). All in all, thanks for the great experience, I will keep playing on this site. Special thanks to Christopher! :)
Dear DUPCI, Thank you for the wonderful review and for taking the time to share your feedback with the Boomerang Casino. Your comment has given us valuable insight into the services that we provide on our website. We are so happy to hear that you found our games and bonuses that nice. We would also like to mention that the whole team doing its best to provide safe and quick financial operations. Nevertheless, our priority is the player's satisfaction with the gameplay in our casino and the customer service we provide. Therefore, we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. We have also taken into account your thoughts concerning the PlayNGo provider and will try to figure it out so that you will be able to enjoy your favorite games in the future. We sincerely wish you more luck and more achievements! Warm regards, Boomerang Casino Team
Boomerang Casino is a highly-recommended casino that can be used for a long time. You can have multiple payment options on this site which is a good start for players because they know that this is an accessible platform. This site has a solid catalogue which is why it’s important to recognize it as a good online casino. Live chat is stellar here as you can speak clearly to fellow players. Providers love this site because it gave the devs a good platform to release their games. Hopefully, it can continue to thrive as a casino because it is promising.
There are some negatives on this site that we have to address and I hope that they take this as constructive criticism. I know that people love this site because there are a lot of strengths that we can see but the bugs can get to you. There are also some poorly-optimized games that can ruin people’s experiences. I know that people love this casino and I do too but I hope that they fix this alongside some of the slow withdrawals. It will be an even better casino if they fix this because it will get a higher score.
Dear ELDORARITCHIE09, Thank you for sharing your experience with the Boomerang Casino! We highly appreciate positive words about our website. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Casino. We are also grateful for your recommendations and take them into account for our improvement. Just wanted to let you know that we are working on possible technical issues and fixing them on time. Concerning the withdrawal, please, be informed that all withdrawal requests are processed by our finance department during 3 business days according to our Policy. After that, the time depends directly on the payment system you have chosen. We’ve been also working hard on improving the user experience of the website. Our team is always trying to make sure users have a great time using our casino, so we are happy to know that’s what happened for you! Warm regards, Boomerang Casino Team
I love this Casino very good portfolio and lot of games and providers, so the Support team was very very helpful. Always answers couple of minutes really always! The verification process 1 week. Withdrawal is correct. I'm recommended this Casino.
Dear BLADER79, We really appreciate the kind words about our casino and do our best to stay relevant and helpful in order to provide you with high-quality assistance. Your feedback is enormously valuable to us so we greatly appreciate you taking the time to share your experience from our casino. Have a wonderful day. Kind regards, Boomerang casino team
They provide everything from Bgaming to netent, the withdrawals are lighting fast and the support is always there to help.
Definitely in my all time Top 3.
There's nothing that I could dislike since they literally got everything one could ask for (Game providers as well as promotions , live chat support and much more)
Dear KOOL590, Thank you very much for your 10 star review. We are glad that you are satisfied with our casino and our services. We will do our best to become your number 1. Our team is always ready to help you 24/7. Have a great day. Kind regards, Boomerang casino team
Players appreciate the extensive game library and the seamless integration of sports betting with a single wallet. The website's clean design and responsive interface enhance the overall gaming experience, making it easy to navigate and enjoy.