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Boomerang Casino

Boomerang Casino
Welcome Bonus

100% up to 550 CHF + 200 Free Spins

Our Rating CasinoRank
7.2/10
CasinoRank
Player Rating 62 reviews
8.9/10
62 reviews
Complaint Response 13 complaints
2 days avg. 13 complaints

Boomerang Casino: My Expert Opinion

As soon as you land on the website, you’ll be pleased to see Boomerang Casino is very easy to use. Game categories can be accessed in multiple ways, including straight from the homepage, which is always a plus. Live chat is easily found and responsive.

What we like
  • Live chat 24/7
  • Large selection of software providers
  • VIP program
What we don’t like
  • No responsible gambling tools available
  • Low daily withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Boomerang Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2020
Licences
Costa Rica Gambling
Company
Affiliate Program
Languages
English, Polish, Russian, German, Finnish, Norwegian, Czech, Hungarian, Italian, Portuguese, Hindi, Spanish, Arabic, Slovenian, Greek, French
Casino Type
Mobile, Instant Play, Crypto Casino, Sports, Live Casino, Mobile, Instant Play, Crypto Casino, Sports, Live Casino

General Information About Boomerang Casino

Launched in 2020 by Luxinero Group, Boomerang Casino operates under a Costa Rica license. The site serves as a massive hub for both bettors and players, featuring a sportsbook with a Bet Builder tool and over 27,000 slots.

The technical infrastructure uses a PWA. This allows the online casino to run directly in mobile browsers, maintaining all features – such as the Bet Builder and 24/7 live chat – without requiring external downloads.

The platform structure includes a Bonus Shop and a VIP program. These systems track player activity, allowing points to be exchanged for internal perks or adjustments to account status based on interaction with the casino’s products.

To learn more about these and other features, continue reading the full casino review below.

Payment Information and Options at Boomerang Casino

Boomerang Casino integrates a payment system that supports credit cards, electronic wallets, and direct bank vouchers. While geography dictates the specific list of options, the core casino deposit methods consistently include Visa, Mastercard, Skrill, Neteller, and Jeton. The platform also features a cryptocurrency gateway for transactions with assets such as Bitcoin, Ethereum, and USDT.

Financial boundaries are standardised across the available tools. Deposits start at €20, while the minimum withdrawal amount is €10. Cryptocurrency payouts follow a separate threshold, typically ranging between €40 and €60. A standard transaction cap of €5,000 applies to both incoming and outgoing payments. These limits are adjusted as the account status progresses through the VIP program. Technical support for financial operations remains available 24/7 through the integrated live chat.

Customer Support at Boomerang Casino

Boomerang Casino provides technical assistance through two primary channels: live chat and email. The live chat system operates 24/7 and is integrated directly into the platform interface. Initial interaction occurs via an automated assistant designed to address common queries. If the issue remains unresolved, the system transfers the session to a live support representative.

For complex inquiries or documentation submission, the support team is accessible at [email protected]. The support infrastructure is localised, offering assistance in multiple languages, including English, German, Italian, and Polish.

The technical support staff handles account verification, payment status, and the implementation of responsible gaming measures. Access to these services is maintained across both desktop and mobile versions of the site without the need for additional software.

Games at Boomerang Casino

The Boomerang Casino library consists of over 27,000 online slots and 1,100 live dealer tables. This software collection is maintained by 164 providers, including established names such as Pragmatic Play, Play’n GO, and NetEnt, as well as specialised studios such as Nolimit City and Hacksaw Gaming. The live casino segment focuses on real-time broadcasts for roulette, blackjack, and game shows from Evolution and Pragmatic Live.

The platform uses a PWA (Progressive Web App) for mobile access, enabling features such as the Bet Builder and 24/7 live chat to run directly in the browser. Navigation is organised into categories such as Slots, Live Casino, Table Games, Jackpots, and Instant Wins, with further filtering available via "Top," "New," and "Exclusive" tags. A dedicated search tool enables locating specific titles or sorting content by provider name across all available gaming segments.

Boomerang Casino’s Commitment to Responsible Gambling

Boomerang Casino maintains a responsible gaming policy focused on player consultation and account management. The platform’s infrastructure does not currently include automated session or deposit limits within the user interface. Instead, control over gambling activity is managed through direct interaction with the customer support team.

The primary tool available is the self-exclusion program. This allows for the temporary or permanent closure of an account upon request via email. Once an exclusion request is processed, the casino ceases all marketing communications and restricts access to the platform’s services.

The technical support team remains available 24/7 to facilitate these requests and provide information on external resources for those seeking professional assistance. The policy emphasises the importance of maintaining gambling as entertainment and encourages users to monitor their interactions with the site’s products through regular self-assessment.

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Boomerang Casino Bonuses

Check out other Boomerang Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
100% up to 12500 CZK + 200 Free Spins
Minimum Deposit 500 CZK
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Welcome Bonus
100% up to 150000 HUF + 200 Free Spins
Minimum Deposit 6000 HUF
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Live Casino Bonus
25% up to €200
Minimum Deposit N/A
Wagering Requirements 1x
Bonus Percentage 25%
Reload Bonus
50% up to €700 + 50 Free Spins, Weekend Reload
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 50%
Welcome Bonus
100% up to 750 CAD + 200 Free Spins
Minimum Deposit 30 CAD
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Welcome Bonus
100% up to $500 + 200 Free Spins
Minimum Deposit $20
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Welcome Bonus
100% up to 2250 PLN + 200 Free Spins
Minimum Deposit 90 PLN
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Welcome Bonus
100% up to 5000 NOK + 200 Free Spins
Minimum Deposit 200 NOK
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Welcome Bonus
100% up to 1000 NZD + 200 Free Spins
Minimum Deposit 40 NZD
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Welcome Bonus
100% up to €500 + 200 Free Spins
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 100%

Complaints

Read the complaints other players have left for Boomerang Casino. Learn more about complaints.

Show all complaints
Refuses fair solution for faster withdrawal
**Complaint about extremely slow and disproportionate payout of a €315,000 win**

Dear AskGamblers Team,

I would like to submit a complaint regarding Boomerang Casino and the extremely slow payout of my winnings.

My current winnings/balance are approximately **€315,000**. However, Boomerang Casino currently allows me to withdraw only **€7,000 per month**. At this rate, it would take around **45 months** until I receive the full amount.

In my opinion, this is completely disproportionate for a case of this size. A win of €315,000 is not a normal everyday withdrawal case, and I believe the casino should review this situation individually instead of only referring to standard monthly withdrawal limits. Unfortunately, so far I have the impression that Boomerang Casino is not seriously trying to find a fair and practical solution together with me.

The main issue is not that the casino refuses to pay completely, but that the payout speed is extremely slow. This creates serious risks for me as a player. Over a period of almost four years, many things could happen that are completely outside my control. For example, the casino could run into financial difficulties, the ownership or management structure could change, payment policies could be modified, or other business-related issues could arise. In my opinion, this risk should not be shifted onto me. I won the money legitimately, and I should not have to carry the uncertainty of waiting almost four years to receive the full amount.

I have already raised this issue through different channels, but the situation has not changed. Even public complaints and external pressure do not seem to lead to any real movement from the casino’s side. This is frustrating, because a fair solution would also be in the casino’s own interest.

I am contacting AskGamblers because your platform is one of the first and most established complaint platforms created to help online casino players. Platforms like AskGamblers are often one of the few ways players can bring attention to unfair, unreasonable, or disproportionate treatment by casinos.

From my perspective, a faster payout would not harm the casino in the same way this situation is currently harming its reputation. Based on publicly visible information, including crypto wallet activity and the general scale of the casino’s operations, a direct or significantly faster payout in my case appears to be only a small amount compared to the overall activity of the casino. In other words, paying me faster would likely be a “drop in the ocean” for the casino, but it would make a major difference in resolving this case fairly.

This case has already become quite public. A fair solution would significantly improve Boomerang Casino’s reputation. Instead of being seen as a casino that delays a large win over several years, Boomerang Casino could show that it handles exceptional cases responsibly and is willing to protect players when an unusually large win occurs.

My request is that Boomerang Casino offers a realistic and fair special payout arrangement, for example:

* a significantly higher monthly withdrawal limit,
* a larger one-time payout,
* a special payout agreement for this exceptional case,
* or a faster payout method such as bank transfer or cryptocurrency.

I want to clarify that my complaint is mainly about the payout structure, not about the games themselves. The website is well designed, the game selection is good, and the live casino experience is enjoyable. The serious issue is the extremely slow and disproportionate payout process after a big win.

If Boomerang Casino provides a fair solution and speeds up the payout process, I am willing to update my complaint and public review accordingly.

Kind regards,
Franklin
Status unsolved Unresolved
€315,000

Boomerang Casino Complaint Stats

Resolved 8 / 11
Avg. Amount $36,797
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player Rating
8.9/10 62 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the extensive game library and the smooth integration of the sportsbook, making it easy to navigate and enjoy. The website's design is also praised for being clean and responsive, enhancing the overall gaming experience.

Many players expressed frustration with the slow withdrawal process, particularly for larger payouts, which can take significantly longer than expected. Additionally, some found the promotional pages and provider list to be cumbersome and not user-friendly.

Top Reviews From Our Players

Best support, best casino, really quick withdraw, no problem with communication.
I really enjoyed to be a part of the community, so if you like to enjoy your play is best casino for you

Dear RAFMX137, Thank you sincerely for your kind words and the detailed positive feedback. It’s truly gratifying to hear that our support team has met your expectations with promptness and clear communication, as we place great emphasis on providing attentive service to all players. We’re delighted that your experience with our withdrawal process has been smooth and efficient — a key priority for us to ensure your enjoyment is uninterrupted. Moreover, knowing that you feel a part of our community is very encouraging and motivates us to continue fostering a welcoming and engaging environment. We appreciate your recommendation and are thrilled to have you with us. Best regards, Boomerang-Casino Team

user avatar

This online casino is a fantastic choice for anyone looking for a top-tier gaming experience. The platform is sleek, easy to navigate, and packed with a huge selection of games, including slots, table games, and live dealer options. Whether you're a fan of classic casino games or the latest slot releases, there's something for everyone.

One of the standout features is the fast and secure payment system, ensuring quick deposits and withdrawals. The bonuses and promotions are generous, providing great value to both new and existing players. Customer support is available 24/7 and is always helpful and responsive.

The live casino section offers an immersive experience, with professional dealers and real-time gameplay. Security is also a priority, with advanced encryption technology keeping your data safe. Overall, this online casino is reliable, entertaining, and rewarding—an excellent choice for anyone looking for a premium gaming experience. Highly recommended!

Dear Killianm123, Thank you for your thoughtful and comprehensive review. We truly appreciate you taking the time to highlight so many aspects of our platform. It’s wonderful to hear that you find our gaming selection diverse and our interface user-friendly, catering well to both classic and modern preferences. We are also glad that our payment processes and bonus offerings have met your expectations, and that our customer support team has been able to assist you promptly whenever needed. Your recognition of our live casino experience and security measures means a lot to us, as we continuously strive to provide a safe and engaging environment for all players. Your recommendation encourages us to keep improving and delivering the best possible service. Best regards, Boomerang-Casino Team

user avatar

The best online casino I have ever signed up to. A huge selection of games, there's something for everyone. It's also great that you are always rewarded for your loyalty. If you ever have a question or a problem, you always get super friendly and fast help. Withdrawals are always quick and easy. Highly recommended!

Dear Mutschens, Thank you for your wonderful review! We're thrilled to be your top choice for online gaming. It's fantastic to hear that you enjoy our extensive game selection and appreciate our loyalty rewards. Our team is dedicated to providing friendly and efficient support, so it's great to know that we've met your expectations. We sincerely hope that the next your visit to our website will be even luckier and more satisfying. If you have any further suggestions or need assistance, please do not hesitate to contact us. Best wishes, Boomerang Casino Representative

user avatar

Everthing good Casino always helpful for the thing of ya and have a good Managers and the that the thing of the Casino is also good i love it the best Casino

Dear Kaanabi14, Thank you for your wonderful review! We're very pleased that you appreciate our efforts and think our casino is the best. Your comfort and satisfaction is what inspires us to become better. We are proud of our managers who are always ready to help you. If you have any additional suggestions or comments, please do not hesitate to contact us by email - [email protected] or via LiveChat. We are always striving to improve and develop our services for you. Best wishes, Boomerang Casino Representative

user avatar

Nice service, everything you need. Fast payout (within 1 day). The VIP manager is no bot, there are so many real people behind the chat. I feel like this is a pretty nice casino.

Dear max187tt, Thank you for your positive feedback! We're glad you liked our service and payout speed. We strive to provide our players with the best experience possible and your satisfaction is our greatest reward. We pride ourselves on employing true professionals and our VIP managers have met your expectations. If you have any additional suggestions or comments, please do not hesitate to contact us by email - [email protected] or via LiveChat. We are always striving to improve and develop our services for you. Best wishes, Boomerang Casino Representative

user avatar

Super, top, withdrawal speed !! My personal manager vip is ADAM and he is a good manager he often gives me good cash or free spin bonuses and it's always a pleasure!

Nothing this casino its good one of the best online

from time to time withdrawals can take a few hours longer but it remains rare, nevertheless the VIP service is great

Dear Jovicas905, Thank you for sharing your positive review! We're thrilled to hear that you're enjoying the top-notch service and quick withdrawals. It's fantastic that your personal VIP manager, has been providing you with excellent bonuses and support. We strive to offer the best experience, and we're glad to know we're one of your favorites. Your feedback is invaluable, and we're committed to maintaining the high standards you enjoy. You can contact us at any time. We work around the clock and are always ready to help you. Best regards, Boomerang Casino representative

user avatar

The site is well-organized and clear. If you are an active player, you can enjoy some bonuses, you just have to ask the support. No fees for spinning and you don't have to completely verify yourself and send in all your data. The support is also always friendly and answers your questions quickly.
In general, a good online casino that I would recommend to others.

Unfortunately, the site hangs a bit during prime time, or it doesn't run smoothly or games simply crash. Unfortunately, you lose your vip rank very quickly if you have been inactive for a few weeks, only if you have not had time to play for a month or so should you lose your hard-won vip status.

Dear Crystalmad32, Thank you for taking the time to share your feedback regarding our online casino. We truly appreciate your detailed review and are glad to hear that you find our site well-organized and user-friendly. We are pleased that you have enjoyed our bonus offers and our friendly support team. We strive to provide a seamless experience for our players. Your feedback about the VIP status is especially valuable. Your satisfaction is important to us, and we are committed to making necessary adjustments to enhance your gaming experience. Thank you once again for your constructive feedback. We are dedicated to providing the best possible service and hope to see you continue enjoying our games. If you have any further questions or concerns, please do not hesitate to contact our support team. Best regards, Boomerang Casino representative

user avatar

One of the best casinos. So many Games and very good bonuses and cashback. One of the best casinos I ever played. Highly recommended! Thanks to the boomerang Team for the good Support and fast withdrawal. Never want play on another online casino.

Dear Kanimann, Thank you so much for your kind words and great review! We're thrilled to hear that you enjoy our wide selection of games, generous bonuses, and cashback offers. Our team works hard to provide top-notch support and ensure fast withdrawals, so it's great to see that reflected in your experience. Your recommendation means a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out to us at [email protected] or via our live chat. Best regards, Boomerang Casino representative

user avatar

I feel preached and lucky in this casino also the VIP service is on top. I hope I win the next big Jackpot. The service communication is fast, and when you are loyalty you deserve a lot of bonuses.

Sometimes you wait to long for the transaction, but they help you anytime.
And they don't have PayPal. And I wish they have more bonus soon. That was it.

Dear DRIZZZY, Thank you for sharing your experience with us! We're thrilled to hear that you feel lucky and well-treated in our casino, especially with our VIP service and fast communication. Your feedback is invaluable to us as it helps us improve our services. We would also like to draw your attention to the following paragraph of our Terms and Conditions: 6.15 Requests To Withdraw Funds Are Worked Through By The Financial Department Within 48 Business Hours After The Request Is Made And/Or 48 Business Hours After The Last Withdrawal Request Was Paid Out, Provided All Other Conditions Are Met And Checks Are Completed, As Outlined In The Terms. Financial Department Agents Process Requests For Withdrawing Monetary Funds From 6 AM To 5 PM GMT, Monday-Friday. Thank you once again for your valuable feedback. If you have any further suggestions or need assistance, please do not hesitate to contact us. Best regards, Boomerang Casino representative

user avatar

Very good casino, with nice graphics, the site is fast, helpful chat, many bonus offers, what is a bit negative is the payout time, today's online casinos perform much better, but overall a reliable casino.

Dear Ribus, Thank you for your feedback! We're delighted to hear that you enjoyed the graphics, site speed, and helpful chat service, as well as our bonus offers. Regarding the speed of payment processing, we want to highlight the following rule on our website: 6.15 Requests for withdrawals are processed by our financial department within 2 (two) business days after the request is made and/or 2 (two) business days after the last withdrawal request was paid out, provided all other conditions are met and checks are completed, as outlined in the Terms. Financial department agents process withdrawal requests from 6 AM to 5 PM GMT, Monday-Friday. By using our service, you agree to this timetable for withdrawing funds. Once the financial department has processed the request, any further delays are beyond our control. We appreciate your support and look forward to providing you with an even better experience in the future! Best regards, Boomerang Casino representative

user avatar

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