Page 21 – Player Reviews for BitStarz Casino

I've been playing at Bitstarz for a few months now and I must say it's one of a very small handful I keep coming back to, especially when I am feeling jaded of the usual Netent/Microgaming fare.

- Quick & painless BTC deposits and fast withdrawals

- Extremely well designed user interface and website, it's simple, it's elegant, the game logos are big and the artwork strikes nice and hard against the blackest of black backdrops. Easily on par with the likes of Mr. Green and Redbet and a few others with presentation. Runs without a hitch too, at least in my experience.

- Attentive and careful customer support

- the Amatic and Swisssoft(Bestsoft?) games are awesome

- Did I mention almost immediate BTC withdraw times DAYUM SON

- I find having to prioriy (limit?) my withdraw methods to my most recent deposit methods a little tedious, but definitely not a deal breaker.

My new favorite! Like it a lot. Good choice of videoslots. User-friendly website. Live Chat is always available and friendly. Rewards program is very good, I was pleasantly surprised with cashbacks. I just wish cashbacks are wager-free :-)

I don't even know what to pick on :-) nothing to complaint about, just a suggestion to improve transaction history for players to be able to generate statements. I like keeping track of my deposits and withdrawals, so it's very time-consuming to manually calculate each transaction.

This casino is by far the most awesome site I have played at. I have had several nice wins and I first requested a bitcoin withdrawal today.

The transaction took all of ten minutes in total. So refreshing to have joined this casino and know I have finally found ' the one'. Thanks BitStarz, love you!!

Once upon a time, last 2 or 3 years actually, I would be very unresponsive to any casino that operates purely on Bitcoins, on personal grounds. When BitStarz started accepting normal currencies, this barrier was loosen up slightly. When almost all players are praising BitStarz with excellence, the barrier finally broke! Well, I may not believe a few members saying this casino is blady good and whatnot, but when more and more members are saying the same thing, either they are all going bonkers, or just being repeaters, or simply that I am! To find out for sure, I signed up! Hahaha.

Well, if it isn't for the lovely 200 free spins in the Welcome Package offer, I may think twice, or trice, or even more. Plenty of free spins do get plenty of responses, don't they? Yeah, I'm one of those suckers too, hahaha. And so it was that I became a member at BitStarz, for better or for worse, till death do us part. Oops, better forget that last part! As my darling TS said, "nothing lasts forever"! It's all "only in your wildest dreams"! You are so right darling!

I was told and also heard that withdrawals are lightning fast. But, it can never be as fast as bolts of lightning, that's for sure! Well, very good for BitStarz, very good for members who managed to experience it all. Just too bad for me I guess. I really really do like extremes of speed, not only with cars, but also with withdrawal speeds, but it never comes in my time of need. Sigh.

So where is the excellence when I needed it? Everything started off on a rather bad foot for me, with my documents verification yet again, can you believe that?! Must be a bad omen right from the start, but being stubborn as a mule that I am, I accepted it all as 'normal' and continued on. Probably a big mistake! My first deposit and bonus went kaput like the wind, a strong wind. 9 days of 20 free spins thereafter saw nothing but spins, spins, spins, spins, no nice wins! "Oh fck", "shake it off", I was saying to myself each and every day for the last 9 days. Excellence? For everyone else maybe, for me it just won't be! Just like for all those blady MGs!

The 9 days are up and are now all gone. The future is ahead but will it be on? What do you think? My eyes can only blink! Maybe the heavens have already put me in a situation that I just can't go on. Nothing else that I can do but just consider the future is gone. I've been on this BitStarz road not even for long. Perhaps for now, it's best that I just say "so long!"

Well don't blame me for it. 'Que sera sera'...what will be, will be! If that excellence was going to be a part of me too, I wouldn't be like now with what I've gone through. Everything got off on a bad start, unlike for all of you. The next time this same thing comes true, I will simply know what to do!

Customer service is perfect, and congratulations, you guys are officially the fastest paying casino that I play on.

You surpassed everybody with the with drawl I received today, I did it less than 36 hours ago.

The only negative thing I have to say, is that the add to home screen function, is useless for the iPhone.

My user name is Covah1995 on this site & I'd just like to let all Australian & New Zealand players know that this site is the BEST with a capital B. I just joined & I love it.

Not sure how good the withdrawal process is but it seems pretty good. I'll be back if I'm wrong.

Good Casino.
After verification payouts have always been processed very fast.
Good game selection, something fresh (Endorphina and Amatic slots)
Free Spins and No Deposit Bonuses

I don't use Bitcoins at all, it's no problem to play with regular money.

-There is nothing negative I can say, Bitstarz should go on like this :)

I really enjoyed playing here. The level of customer service was exceptional and extremely reassuring.I made have made several deposits and have used the 3 welcome bonus and even opted out of my 2nd deposit bonus simply because I didn't feel I could confidently meet the wagering requirements. The process to opt out was how it should be everywhere, uncheck the box on acct page under promotion and voila! Ur out of it.

I deposited close to 15 btc
And it was ready to be used in almost 2 Mims from the time I sent to time I began to play. I likes the software and played slots only.

After a few deposits and loss I made some big wins and was ready for my first withdrawal with them. I went to live chat and they instructed me clearly how to do this. I then did it and went back to live chat yo confirm it was correctly done. And received the funds in my bitcoin wallet within minutes.
I wish every other casino could do this with our countries currency as it would be so cool and put out of business the casino city's Our city's. So props to this and if anyone is questioning the authenticity of this site or the fairness of everything, I have been overcome with praise by my experiences here and would like to add this. I was given the money in less time than a real casino in Vancouver Canada.
I simply had to click on a window and type a question and then received a response almost instantly. Then I did he withdrawl. And then had the btc in my wallet in mins. I would say thatthey were quickerbecause I didn't have to get up from whatever machine I was playing at and walk over to the cashier. Stand on line while others ahead of me were helped and then given the cash and then had to make my way put of there without any temptations of the other machine on the way to the door.

Score for me 9 out of 10

I had trouble getting a free spins bonus while I was playing in a game. Also if you could choose to have your money in any type of funds such as us dollar or euro. And also u can't at btc for Microgaming games which was a bummer.

I like the casino, Amatic and SoftSwissgames !
Good interface ! Instant-play gaming on almost any computer, smartphone, or tablet.
Accept the Bitcoin.

Bitstarz is a very reputable online casino and I think that everyone who has ever gambled online has an account in this casino. There aren't really a lot of things to say about this casino which aren't already known.

They have live chat support available 24/7, lightning fast payouts and a great selection of every slot game you want. It is a truly great casino to play in and all you need is luck in making a withdrawal here. Unfortunately this is one of the few casino in which I have made deposits and took all of their bonuses and still failed to make a withdrawal. I have to say I made an account here just for one reason. A few days ago I won a nice sum of money Playing Emirate from Endorphina software in Chance Hill, so I was looking for a reputable casino to take a bonus and try this game again. I made my first deposit in this casino and started playing the game. I got my balance up to 100 euros but everything went downhill from there and I lost my balance. On my second deposit here I managed to build my balance again to 100 euros but this time I moved on to Immortal Romance hoping for some nice bonus round to help me through the wager and maybe boost my balance. That didn’t happen so I lost again. On my next 3 deposits I tried various games but again with no success in making a withdrawal. So this must be the most unlucky casino for me because I still have no withdrawals.

A really great casino with everything you need. The only thing remaining for me is to keep trying and hope I will manage to make my first withdrawal here to break even or maybe be in a small plus.

I like the casino, I won alot of money and I withdrew it and it came back in like 12hrs. Great casino!

Not many games for uk players, would join another site. Very poor how they want a processing fee of 2.5% for depositing with bank cards etc. They make money why be greedy and want more as it's not the banks charging for this.

Everything. Don't join, very poor. Join a site that does not want a fee for depositing.

Simply the best. They set the standard. The money is real, the payouts are instant, the games kick ass, the service is second to none. Mike is the man and will personally take care of any issues you may encounter. Sometimes I jump on chat just to say hey to him, because he is that cool of a guy.

Honestly I have zero complaints. I have won (and lost, ha) thousands here and never run into an issue. I know they stand behind their brand and keep their word.

I chose Bitstarz based on the high rating here and their large numbers of 3D games.It turns out to be one of the best (if not the best) online casino I played. Lots of great quality 3D games that appeared to be fair, quick and friendly chat support from Mike. But what I like most about this casino is the ability to convert bitcoins into euros for those games that do not accept bitcoin like Quickfire (NetEnt) and convert it back to bitcoin --an awesome feature.

Great experience so far and hope it stays that way.

I love this casino. Plenty of 3d games. Signed-up bonus were added automatically unless you opt-out. More chances of winning (at least for me), Mike the support guy are quick to response in my inquiry but, the best part is quick payout :) -- within minutes.

10 December 2015 I made my first deposit in this casino, and did not received any first deposit bonus, I'm going to close my account permanently here and warn people to not trust the first deposit bonus.

I do not like the fee you taking when making deposit by Netteler 2,50% fee when I deposit 500 you take 12,50 in fee. It's way to much, and I contacted Netteler they said it's not Netteler taking fee, it's casino site.

All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn. That's way to much. Normally casino online have 20 times max 32 times.

I've registered because in casino possible to to deposit and withdraw with Sofortüberweisung (it's still on website). After I've made my account it gave error with.
Live Support sent me this message:
Wed, 12/02/15 1:25 pm

Hi XXX,
Sorry to let you know that right now Sofort Uberweisung is currently down. I will revert to you back as soon as it gets back.

Kind regards!

Mike
Support Hero

Great casino. Wish there were more fast games such as Casino War but that is something that could always be add.

I opened an account about a day ago, took a bonus, played a bit, decided I didn't want to wait to cashout after having cleared the bonus (I was only at 9%) so I forfeited the bonus and played with $25 (at the time 0.06293 BTC). I then played more with just the $25 and earned some winnings.

Cashed out .01 BTC (about $2.64 USD) to my address, waited for pending activity to complete (which completed in about 8 hours as they said it would), saw it went through, opened my wallet at Circle.com and saw a receiving $4.01 from external account (0.01012 BTC - which means throughout the process I acquired more than because BTC was rising).

I love using BTC at casinos. :) So I am satisfied so far and will continue to play at this casino. BTC casinos are the closest "land casino" type cashout places. In the sense that you can go in, get chips, and cash out that day. Great casino! I would recommend it. :)

Need Casino War or other fast games in order to provide much better game play.

I joined BitStartz because of high rating here at AskGamblers and their many choices of slots game. Great choices for slots players. I would have stayed longer, but withdrew my funds after seeing the wagers on the Amatic games -- too high!.

Wagers on Amatic games are wayyyyyy to high!!! 50mbt and 100mbt and you cannot reduce the wager. You'll be broke after a few spins. Wagers on bonus is also high 40 times the deposit and bonus.

All in all, it's a nice website, lots of slot games to choose from.

Support is very good both by email and live chat. Can deposit with Ewallets.

Restricted to Betsoft games only as new player. No Microgames or Netent games for players from UK. Was offered cash out due to this. Not for players from the UK, even though you can register. Will be closing my account... very disappointed.

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Nice website layout and easy to navigate. The only online casino I've ever won anything more than triple my deposit :)

Fast withdrawal, fantastic!

Wow! I must say, not only this online casino are great and easy to use website, but the slots games are plentiful and fair (you win some/you lose some). Awesome service, too. They are quick to respond on queries and withdrawal took only a seconds! I have to say I have played with several casinos out there and by far Bitstarz are the best hands down!

I have played in several casinos including the Club World Affiliates (Alladin and Lucky Red) and it's affiliate and it took them 27 days for withdrawal, yikes!

By far, but very far away, the best online casino I have ever been.

The interface is cristal, really beautiful. You never get strange screens (at least in Google Chrome), screens not showing all the information, and the design looks at the minimal detail. For example, conversations with support are tracked in the correspondent mail loop. It's a small detail, but this is one of the examples of this casino superior performance over others.

Withdrawal process is crystal clear. You have your balance section, were you can easily upload documents at your discretion, documents that are instantaneously verified. You can access with a very smart designed interface to your gaming history (an export to Excel would be really appreciated guys!)

They don't have nay scam term in their terms & conditions, they seem to be 100 % resolutive and customer oriented, they fair play, you can easily by clicking one small box disregard any bonus.

I strongly recommend everybody here to piss-off any current casino they are playing now and come to this one. I cannot judge the games, as I only play blackjack, but the professional support, easy interfaces, and withdrawals transparency are absolutely brilliant.

Commissions on deposits. But I have discovered that casinos that cover your commissions easily, then struggle you in other sections of the casino, specially withdrawing. I prefer to pay a 2.5 % in my VISA deposit than to be f**** in a withdrawal by the casino. If casino cannot absorb commissions and prefer to focus on working properly, for me there is absolutely no problem. Transparency is a must.

This is now my favorite Casino! It's very fun and addicting... I just have a problem with myself not cashing out every time I win a good amount!!!!!!!!!

My goal is to come back and do a review on my first time experience with cashing out bitcoins. I love that on the given bonuses there are no stupid ridiculous small prints and rules that prevents you from cashing out, no tricks, no lies... Simple and straight forward! Love it. I'd give 10 stars but I'll leave that for the cashing out experience that I haven't gone through yet!

So far nothing yet.

This casino is amazing. With good personnel, very good service fast withdraw. I recommend this casino.

Well another one that ticks all the boxes, customer support is 11/10. Good game selection and low stakes to.

1 min to rec funds after uploading 2nd lot of ID Docs.
Has to be a record... well done.

Strange requests re Id inc selfies with passport... that is a first.. too.

Bitstarz Review:

Software Provider SoftSwiss:
Slots:
I am a long trusted fan of SoftSwiss. I believe the coders and designers to be of the highest character in the Business. They remind me a lot of the legendary Engineers at IGT (International Gaming Technology in Nevada) combined with the historic look and feel of some of the Classic Bally Machines.
SoftSwiss:
SoftSwiss team has a wide experience in the sphere of igaming. They have implemented multiple projects including online auctions of different types, betting affiliate programs and large sport portals.
They only employ developers with university degrees that go through a comprehensive hiring procedure consisting of several technical tests and personal interviews. Regular workshops and trainings keep the team up to date with the modern technologies and help them gain valuable knowledge of psychological aspects related to igaming.
SoftSwiss is where the most ambitious ideas meet professional and creative approach to result in leading industry solutions.

Having known a friend from Canada that Coded for SoftSwiss early on I can conclude that the claims by SoftSwiss above are accurate and true.

Jackpot Slots:
Bitstarz Jackpot games are out of this world and have one machine that currently has a jackpot of over $550k USD in Bitcoin. That in my opinion is a lot of Bitcoin and fee Online Casinos could qualify amongst the shared or unshared group of operators that could handle something like that, only at Bitstarz.

Table Games:

The various Video Poker and Roulette Versions plus Blackjack games are a lot different than most. This is primarily due to the fact that you win. Nothing like other Casinos Fiat or Bitcoin based online where all you do is loose. At Bitstarz the table slots are loose.

Live Games:
The live casino is truly an experience that needs to be played out at least once however I will warn you, you won’t ever want to leave, oh, wait, you don’t have to leave because your already home. I like the Single Deck Blackjack which reminds me a lot of old style Binion’s Casino in Las Vegas. Plus I am very partial to the original live Keno game. I have a lot of Keno knowledge and history having known of Warren Nelson (Author Always Bet on The Butcher) inventor of modern day Keno.

Conclusion of Bitstarz Review:
The ease of using Bitcoin to play at Bitstarz Online is something so empowering that it can’t be explained. However now that Bitstarz accepts USD and Euro and all the usual payment processors that go with Fiat online beyond just Visa and MasterCard it makes it simple for anyone to play and enjoy themselves in the privacy and safety of their own homes.

What impresses me the most about Bitstarz, because we have all known someone with a gambling problem. Regardless of some attitudes toward addiction and those that consider it a choice that as long as the gambler does not run out of money there is not a problem. Its actually scientifically proven that addiction is real and exists in the Neural Cortex of the frontal lobe which controls both your fight or flight center along with your rewards area in the brain. In addicts, especially gaming addicts they don’t experience rewards and ones ability to make split second choices of whether to fight or flight like most people. Instead with a gambling addict the Neural Chemicals and Hormones which are released during these times consisting of Serotonin, Dopamine and Norepinephrine release in an uncontrolled fashion which makes them make choices that others would not including themselves. The good news is there have been many success stories to beat it and live a normal life including Famous Harold’s Club Owner Harold Smith which you can read about in his best selling book written many years ago ‘I want to Quit Winners’ Fortunately there are medical Treatments and outstanding organizations like GA (Gamblers Anonymous) and other more controlled groups which produce true Winners. You can find these links prominently displayed at the Bitstarz website near the bottom of the page where they belong. Do not be afraid to utilize those groups or other methods and regardless always be good to yourself and enjoy your gaming experience. I know I do.

Thank you for allowing me to post all this.
Best,
MaxLogan (Gaming Expert/Player Online and Land Based in Nevada and California for 26 years)

Your kidding... Bitstarz Rocks! I dislike Nothing there!

Bitstarz casino it is some kind of strange casino which accepting bitcoins. I am always very careful with such casinos, but in this one I have decided to make deposit and try it. Of course I did not make bitcoin deposit, am just played with my Skrill deposit.

I like how their website looks. Pretty and clear, without dozens of useless info or banners.

I would like to say about their live chat agent. I have spoken with him once, and this guy, his name Mike, was super friendly and good to me. He answered on my questions, and not only this, he help me to verify my account and make everything very good. Wish me luck, and so on, many small things, which always make me happy.

Their games selection is good enough, but not perfect. They had Microgaming, Amatic, Betsoft games, and some games from other provider which is looks like called SoftSwiss. They also had Netent games when I played, but then for some reason they have removed it.

Their withdrawals seem super fast. I had one withdrawal, and it was paid to my Skrill account within 5 minutes. I have uploaded documents, Mike in live chat approved it and I was told that withdrawal will be processed as quickly as possible. But 5 minutes later money was on my Skrill account. This is huge thumbs up.

They do not have much reload bonuses, but they had good welcome package, and at least couple of 50% reload bonuses each month. They also have something like 'slot wars', but I have no idea how it works and how to understand how to collect points (I mean how much points you get for example for 1$ wagered).

I rate this casino with 9 stars. Everything seems very good, except lack of modern games.

I miss at least games from Netent at this casino. Everything else seems very good.