BigWins Casino
- Fast withdrawals
- Good choice of all major cryptocurrencies
- Live chat is available
- Limited live chat hours
- Deposit fees may apply
Editor’s View
BigWins Casino brings crypto-friendly casino games to the comfort of your home. The online gambling site has partnered with the world’s biggest providers to offer you a great choice of slot and table games and live casino games.
The website’s well organised and easy to navigate. Also, we love the design of this online casino, making the entire experience much better.
General Information About BigWins Casino
BigWins Casino is a crypto casino allowing you to deposit and play in any major cryptocurrency. The online casino is home to some of the industry's best gaming providers, all under one roof. You can play instantly through any compatible web browser or switch to their mobile casino for gaming on the go.
EastPoint Operations B.V. operates the casino and is fully licensed and regulated by the Government of Curacao.
For our expert casino reviews, we have looked at the casino in more detail to gather the essential information you’ll need before registering. More information can also be found above, but sit back and enjoy the rest of the review before shooting off and giving them a go.
Payment Information and Options at BigWins Casino
You can deposit and withdraw using more than ten different cryptocurrencies listed above. They include all the major crypto tokens, and deposits start at €10, while withdrawals start at €20. Every crypto deposit goes through a specific number of combinations before the funds appear in your account. You can find how many on their payments page.
The casino states that deposit fees may apply to some methods, but if you’re going to be charged, it will be visible in the cashier.
Processing times for crypto payments are fast, so the casino aims to process your withdrawals as quickly as possible, usually within a few hours. Once approved, depending on the cryptocurrency, they could be paid instantaneously. The casino reserves the right to ask for verification documents on a case-by-case basis.
Customer Support at BigWins Casino
If you need to contact the casino, speak with their friendly customer support team. You can speak to someone in several ways, but one of the quickest ways is by launching their live chat facility. Simply click the chat icon in the main menu, and a representative will be happy to assist you.
Live chat agents are friendly and professional, and you will be connected to one when you launch the live chat feature. Agents are available from 8 am to 8 pm CET.
If you need to contact the casino outside of business hours, you can email them. The team will get back to you as soon as possible.
You can also visit the FAQ section, where the casino has covered various topics, including bonuses, deposits and withdrawals.
Games at BigWins Casino
The casino is home to thousands of casino games. From the most popular online slot games and table variations to the most interactive live casino games. The casino showcases the latest Bonus Buy and Megaways, jackpot titles and more!
You can easily view available providers using the main lobby's drop-down menu. You can select your favourite provider to view only their games. Or, if you have a game mind, you can use the search engine, which is available on any page at the casino.
If you’re into table games, there are plenty of variations, including Blackjack, Baccarat, Poker and Roulette. There’s also a selection of crash games if you’re looking for something different.
You can also jump to the live casino, which is home to various providers, including Evolution Gaming and Ezugi. You’ll find the latest games of Live Blackjack, Live Roulette, and more. Or, you can try something different and bet on the newest Live Game Shows.
BigWins Casino's Commitment to Responsible Gambling
The casino wants you to enjoy your time with them, so gambling responsibly is important to them. We have listed any tools you can use above, but you can also visit their responsible gambling tab at the foot of the casino for more information.
If gambling negatively impacts your life, and the limits you've set do not contribute towards controlling your play, you can block access to your account for as long as you need. You can also self-exclude permanently. You can contact the casino regarding this.
If you feel that your gambling habits are getting out of hand, or you think you might have a gambling problem, you can also take the self-assessment, available at the casino.
Final Verdict on BigWins Casino
At the time of writing, BigWins Casino offers a welcome bonus of 100% up to 1 BTC. The casino also has other bonuses, including the weekly cashback, but players should watch for any changes on the casino page.
The casino offers many online slots, such as Money Train 4 or Reactoonz, but you can always kick it up a notch with one of the tournaments it organises.
The casino’s live chat service is active from 8 am to 8 pm CET, but you can always email the casino if something pops up after hours. For a cryptocurrency casino, you’ll find a decent number of currencies you can use. Although the casino lacks essential responsible gambling tools, a valid gambling licence adds credibility to it.
Recommended by experts
Player Reviews
BigWins has big potential for becoming a great online casino. The games are great and the bonuses are amazing. My first week playing has also been comfortable and I am confident this can be maintained in the long-term.
I'm not a fan of the casino's limited customer service. This should be more accessible even if it were bot-operated. I appreciate that they present a real agent but some inquiries don't need complex answers.
It is easy to make a deposit at this casino. Also the chat is available. Games are easy to find and the speed of the games is also ok. Loading pages is fast.
BigWins always advertising with cash backs and loyalty bonus, but... I always have to beg for the cash back, never getting a loyalty bonus... and not to mention the answers i am not getting on emails... never...