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Betstro Casino
- Home to leading games providers
- Live chat is available
- Support available in multiple languages
- Mobile friendly games
- Limited live chat hours 09:00 - 01:00 CET
Betstro Casino is an online casino where players can enjoy a variety of games, including video slots, table games, sports and live sporting events. The casino offers these games from a range of software providers, including NetEnt, Play’n GO, Red Tiger Gaming, and more.
The casino is available in several languages and can be enjoyed through most web and mobile platforms, including the latest smartphones and tablets.
The casino is also fully licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, players from restricted countries cannot create an account here. Some of these restrictions include players from Cuba, France, Italy, Malaysia, Netherlands, Spain and the United States. We will give more information under ‘more casino details’.
Virtual Games
The casino is home to a variety of video slots, and players can head to the games lobby to find them. Each game is labelled by its provider, but players can also use the drop-down menu to find and select their favourite providers. This helps to narrow down the search results and makes it easier to find games. If players want to save time, they can also use the search engine to find any game, quickly.
Top titles include the Starburst Slot, The Dog House Slot, Gonzo’s Quest Slot, the Dead or Alive Slot and Safari Sam 2 Slot.
If players prefer table games, they’ll find those here too. The casino has a selection of table variations, including Blackjack, Roulette, Poker and more.
In the same section of the games lobby are video poker games. There are games like Joker Poker, Deuces Wild and more.
Live Casino
In the live casino, players will find more games. Similar to table games but these are hosted by real-life dealers. These games are provided by the likes of Evolution Gaming and Ezugi, so players are in safe hands.
Mobile Gaming
The casino is also available on the go! Players can log in or register through their mobile devices for instant access to their favourite games.
There is no app needed, players can use a compatible mobile browser for a seamless experience.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the easiest ways to get help is through their live chat facility, which is open between the hours of 09:00 - 01:00 CET.
Players can also reach out to the casino through email, 24/7. The casino currently supports English, German, Spanish, Norwegian, and Finnish.
Security and Fairness
There are no issues with security and fairness. The casino uses high levels of encryption to protect customer information. Private information will be encrypted before being transferred over the internet.
The casino also uses a random number generator to determine the random results of their games.
Recommended by experts
Player Reviews
After almost a month I tried to withdraw and they said that I abused the bonus. Serious? I made a complaint at MGA so they can investigate. I have to spread the truth before more people are harmed by Betstro.
Only good thing is this soccer early payout if you team has got two goals lead. Weekend sport deposit offers are also good but nothing else. Not so much good things to say...
Way way too long withdrawal processing times. I do not understand how other casinos can process withdrawals in 5minutes and like Betstro casino has got 24-48hour timeframes. But even this is not enough, normally it will take even one week. When you contact customer service, you got only automatic answers.
nothing. the casino is a ROGUE casino, keeping the withdrawal in pending State forever. For ASKGAMBLERS, this is not a complain, this is an honest review on the casino, to warn other players to keep away!
Nothing. the casino is a ROGUE casino, keeping the withdrawal in pending State forever. For ASKGAMBLERS, this is not a complain, this is an honest review on the casino, to warn other players to keep away!
Avoid this casino, it is a ROGUE casino! Also avoid other L.C.S Ltd casinos, because based on what I read, the following casinos also cheat the same way: Sons of Slots, Lapilanders, SvenPlay, Wallacebet, Nucleonbet.
This is indeed a rogue casino that keeps withdrawals pending for an unimaginably long time citing its own rules (more on this below). I have been playing in online casinos for well over ten years and I have NEVER come across a similar hustle (even in Curacao joints). I recommend this site to write an honest review so that no other player will ever be the victim of a similar scam (0 rating!).
Initial info: I didn't use bonuses, I played with raw depot. My withdrawal is not big, not even 2xminimum purchase (which is also an unfathomable €100). I sent the documents as soon as I wanted to make the withdrawal, the same documents have been sent to every single casino I've ever played.
1. They won't even let you initiate a withdrawal request until KYC is done. They claim that it is a license requirement, which it really is not. Checking documents takes max. 72 hours (!!!). When I ask them why they do this, they refer to their own rules.
2. Checking the documents took about 36 hours, after which I was able to make a withdrawal request. I did this last Thursday at 11:39.
3. The rules they quoted earlier state that withdrawals are processed within 72 hours (no mention of working days).
4. It is now Monday, at 12:xx. My withdrawal request is still pending. So a simple, raw depot withdrawal has now already lasted 6 days (!!!).
When asked on their live chat why they don't follow their own rules, they close the CHAT (another sure sign of a rogue casino).
A complaint to the MGA will be sent as soon as possible, because not following your own rules cannot be legal (otherwise, the MGA license is as valuable as a piece of crap paper).
I advise everyone to avoid L.C.S. Ltd casinos and this site to make the rating truthful!
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Nothing, they didn't help me sort this mess out. no casino has been like this before, closes the account and the corresponding decision is final. asking my deposit back i dont know how they answer.
Betstro Casino does not pay winnings and closes the account if you happen to win. I transferred €60->€280, tried to withdraw after sending all possible attachments and finally got the message your account is closed. Because of reasons 11.1 , 11.2 , 11.3, 11.4, 12.10, 12.12, which in Finnish are falsification, cheating, how could I even make a fool of myself. Messages are not answered or, if answered, the decision is final.